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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dhafer
(@Zenoxaf) reported
@playnewworld we need a DPS meeter, and fix the UI, we need to see chat at all times and give players a symbol to know their spec in a group
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KingCondor
(@KingCondor69) reported
@gazda_ray @playnewworld @LemmyBravo this problem will no longer exist in like 2 weeks time, just chill out
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Jimmy Bellinger
(@JimmyBellinger) reported
@playnewworld fix your influence exploit. It’s ruining your game!
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Elementalistly
(@Elementalistly) reported
@troopek @playnewworld No. I have seen that. A relog would fix it. No, this is a plain ole wall issue. Maybe an issue connecting to that part of the server farm? What it looks like. And it affects everyone. I saw others slamming into the wall. And I should be able to go to my fort...LOL
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Simplexity
(@Pha5C) reported
@playnewworld Well, I was in game, lag detected and kicked. Sat in wueue for 4 hours then failed to join logon queue. Now I’m back to 1377 so yeah. This is getting ridiculous. I understand server issues, especially at launch but the failed to join login queue and losing my spot is….🤢🤮
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SgtDark
(@dark_sgt) reported
@RealHecsit @playnewworld I feel your pain man @playnewworld you guys have to fix this ASAP.
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Elementalistly
(@Elementalistly) reported
@troopek @playnewworld PS: And it is back. As suspected...a lag spike of some sort not allowing me to zone into that section of the world.
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GreyBeard71_TTV
(@rockmonster685) reported
Absolutely love @playnewworld but I feel like the wait times are outrageous. So until they fix the wait time I'm going back to @PlayApex. Breaks my heart but I don't have 3-4 hours to wait.
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Matthew J Brodack
(@mBrodack) reported
@playnewworld Hey was having an issue for our server’s first war. Basically 1/2 of both armies were being teleported in place (in town) and were unable to enter the war zone. The whole 15min prep time and 15mins into the war members from both sides could do nothing. Anyone else?
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Matt | Kelarax
(@K3L4R4X) reported
Do I play @playnewworld? I used to play WoW. I like how this game doesn't have a subscription service. Also, it would be a good game to play when I don't want to play Destiny or Fortnite.
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Duckieslap
(@duckieslap) reported
@L337Lauren @playnewworld @amazon I've been playing on Ceryneia and had no issues, sorry you're having so many problems!
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Annabelle
(@WalnutBunny) reported
@MJColeman_3394 @playnewworld @R4YVEN_ Furthermore, if you were planning on limiting the servers to 2k active players, you shouldn't have let >10k players make characters on one server, since that just compounds the timing issue.
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🇺🇸 alex
(@CREA7URE) reported
Sat in a New World queue for 3 hours only to get an error message as it tried to log me in. Now i’m back to 1000+ in the queue. Hundreds of millions of dollars spent on game development and people gotta wait hours just to get in a server. Pathetic @playnewworld
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Emily
(@ZeeonLight) reported
@playnewworld our server (Aukumea) has been experiencing extreme desync and lag ONLY within the excavations. both armine and starstone. is this a known issue?
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Max Richards
(@maxsonrichards) reported
@Vashtiian @TipsOutBaby @playnewworld That turned out to be an EVGA issue. The problem was poor craftsmanship in their cards. But if you’re scared, just limit max frames in your GPU’s software.
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Babadykek
(@Miguel06707782) reported
@playnewworld @Zaccharyo Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you
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Brandon Ortiz
(@bortiz328) reported
@playnewworld the amrine expedition is so broken is there a fix yet
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Jackko
(@Offical_Jackko) reported
@playnewworld yoo your game is lagging like ***. cmon fix it!!!
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Babadykek
(@Miguel06707782) reported
@Pineaqples @playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you
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I Only Care About Phonk
(@Phonkismylife) reported
@playnewworld 10th time in a row I’ve gotten timed out from the queue at 1. Either fix my issue, or give me a refund
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Chop
(@Chawwpy) reported
@playnewworld Server issues still happening?
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Babadykek
(@Miguel06707782) reported
Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you
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Babadykek
(@Miguel06707782) reported
@playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you
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Udc plays
(@UdcPlays) reported
@playnewworld Bruh 800 persons Dced on El Dorado, Got into que and another 100 Dced at once and watched the que jump, I their a problem with the servers going on?
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CT
(@Theycallme_CT) reported
@playnewworld third day in a row I continually get failed to join login queue after waiting forever from 1200 WHAT ********
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Elementalistly
(@Elementalistly) reported
@troopek @playnewworld Yup...that is the issue. I was forced to choose an alternate server for evenings, especially due to my limited schedule. I am watching for the transfers to happen in the hopes to find a server to get together on...but, otherwise, I can't play Orofena...
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Julian
(@ImJulianPerry) reported
@playnewworld What is being done about 'wall runners' who stay afk for long periods of time to avoid the queue? This makes the problem so much worse for people like me on high pop servers (El Dorado) waiting for many hours to login. I still can't play the game on my desired server.
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Jacob Anderson
(@J_Ole_Anderson) reported
Just tried to do the first dungeon in @playnewworld love the game but a 3 second delay between getting hit and showing the animation is just unplayable. That lag is gating my story quest. I can't progress... this is awful.
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Urban
(@Urban_struggle) reported
Add a Grace period for DC @playnewworld please. It's a absolutely heart breaking experience to have a random internet crash completely kill your fun that you waited in a 2k queue for. If I wasn't a high lvl I would change servers.
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benguest
(@totalylegitboyo) reported
@playnewworld there is harsh server lag on US West lardanes especially in expeditions making it pretty much in playable and halting main story progress are you already looking into this when will there be a fix ? Please respond