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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbesy 2.0
(@Hobbesdawg) reported
@playnewworld So: Fixed a housing UI issue. The UI will now correctly shows that property taxes are subject to the full price of the home, and not impacted by the first time home buyer discount. - Tech support has refused to help me with this issue in a housing refund. @AmazonHelp
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Martianbob
(@MartianbobPrime) reported
@playnewworld Will the Fire Staff Pillar of Fire issue be resolved?
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Mc_Leafy
(@leafy_mc) reported
@_MissClick_ @playnewworld Just walk. So many broken things that are already in the game and not working and you're asking about mounts that don't even need to be added
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MikeTheRage🚁💥
(@MikeTheRage19) reported
@playnewworld So no fix on the spawn of the Dryad on top of Malevolence for the 580 hammer task chain?
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Chris Crusty
(@BloodyCrusty) reported
@playnewworld Can we fix the selfless nature quest please least make it so friends can re join the mission bit of a joke
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RG | BoJangles
(@BoJanglesGaming) reported
@IvoDuartee @makima2hot @playnewworld That's a passive on your IG. I had the same problem with only doing 1 tick of damage. I swapped out my IG for a different and it went back to its normal ticking. I can't remember the name of the passive but I looked it up online
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Jeff
(@Bra1ndra1n) reported
@playnewworld Also fix the quest in reek water where multiple pirates spawn, in my server there's like 200 of them spawned, if they see you a hail of bullets will be unleashed. They're not hard to kill alone but 200 is just impossible.
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Nikhil Kunwar
(@_SiiiNNN) reported
@playnewworld This was needed much much much much needed for pvp.. pls fix pvp. I shoot 10 bullets when I shoot 1 bullet in pvp because of Idk what
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Soap
(@soapVAL) reported
@playnewworld fix outpost rush
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Flo
(@BinjFlo) reported
@playnewworld Fix 25k token cap when commander !!!!! 😡😡😡
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Hobbesy 2.0
(@Hobbesdawg) reported
@playnewworld @AmazonHelp Since this has now been admitted to BEING a bug, and had to be fixed I would like my issue address from multiple feedback reports sent in game. Please do NOT tell me to contact game support, they refuse to even address the issue from 4 different contacts.
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LilYolk
(@ogLilYolk) reported
@Its_Bogz @playnewworld I mean they won't be dealt with until the patch happens. That's how patches work. Telling them to fix things they just said will be fixed is dumb af.
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Quinn
(@_Qui_xotic_) reported
@GotDayum @invidyaa @playnewworld You are an idiot, server transfers were 2 weeks out originally, and if they followed through on their promise to allow cross region transfers there would be no issue. They only back out of their promise 1 1/2 weeks after launch
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Chaminita
(@Chaminita1) reported
@playnewworld What about tier 5 Staff of Azoth? you gonna play to fix it or we are not going to be able to do lvl 60 content?
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@playnewworld You will ever fix company message of thr day issue? We cant type nothing because this leads to other windows to open when pressed the keybound.
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Don Christian C. Abao
(@dccabao) reported
@Alminie @playnewworld Yes wtf? Why is this not a top priority and a hot fix? We get emotes instead? Kekw.
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slev
(@Slev97) reported
@playnewworld Fix my PC, can’t play cause your game fried my 2070S 😭😭
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rami ahmad
(@ramiahm16059304) reported
@playnewworld Can you guys fix the ban reports ? I got banned 4 days for abusive behavior and i didnt even type anything in chat … i did a ban appeal ( 4days ago ) still no response fyi … so please check the reports before banning i lost 4 days of farming
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Eric DrkStalker Youngblood
(@DarkStalkr) reported
@playnewworld How about war have there own instances and separate server so rest the game isn't messed with zone not able to reach or less lag issues
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Robbo
(@robbothekid) reported
175+ hours of @playnewworld . I get to lvl 52 and now cant progress a few missions due to a stupid bug that you won't fix anytime soon and I cant get in contact with anyone to attempt to get it fixed. THANKS. Dead set thinking of uninstalling.
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Robbo
(@robbothekid) reported
175+ hours of @playnewworld . I get to this stage and now cant progress in certain due to a stupid bug that you won't fix anytime soon and I cant get in contact with anyone to attempt to get it fixed. THANKS. Dead set thinking of uninstalling.
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King of the Mexicans aka Jay 🇲🇽🇺🇸
(@Mrmeecrob1) reported
@playnewworld You need to fix your in-game economy. Have NPC vendors. And the tax system sucks.
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cessa 🎃
(@Cessiecakess) reported
@playnewworld fix the wars !!!!!!
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Nate Young
(@GotDayum) reported
@_Qui_xotic_ @invidyaa @playnewworld The problem is that it wasn't specific about the details. Someone asked a question and they answered. What you guy were making it seem like they promised and went back on that promise. 🤔 So ....thanks for proving my point.
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Sigtau22
(@sigtau22) reported
@Alminie @playnewworld New World please disable wars until this is fixed! Territory is being stolen because of this glitch. We may have to use this just to defend our territory! Just disable wars.
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THeSySTeM
(@THeSySTeM3000) reported
@playnewworld Dont see a fix for the invincibility in war thanks 🙄🙄🙄
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kym
(@invidyaa) reported
@GotDayum @_Qui_xotic_ @playnewworld One slight issue with your theory there mate, I'm British and I couldn't join EU precisely because of everyone else using EU servers to change their name. I joined a US server because we were told that server transfers would be cross-region. Now, please kindly ****** yourself
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Ian McCune
(@HumanBabyCHW) reported
@playnewworld @playnewworld are you aware of the texture pop-in issue that was seemingly brought on by the last patch. Wasn't an issue in the closed beta, open beta, or on release. Some animals, clothing, banners, etc. all appear extremely low res until close. 3080/5900x/32GB.
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Ryca
(@King_Ryca) reported
@playnewworld Ahhhh no godmode fix. Wars should just be disabled at this point
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Dustin
(@Dustin_O) reported
@playnewworld What the hell was that? No fix or mention of the invincibility exploit that has been ruining the game for the last week!? No fix or mention of light armor not working as intended? No fix or mention of loot in the pool but currently not able to drop? The list goes on...