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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Roche
(@joereptileguy) reported
@playnewworld Why can't you do the EU servers at a different time? Kinda sucks that its in the middle of the day for us every time and with last times issues it was down for over 8hrs. Please don't screw this update up like last time.
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ζ͜͡Fae
(@faeyerlol) reported
@playnewworld Hey @playnewworld from your last patch you said you fixed the "abandoning event" message being stuck at the upper right hand corner. I still have that glitch. I also have the glitch where someone invited me to their company and the invite won't go away. Please fix this! Thanks.
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Brunter
(@Brunter728) reported
@playnewworld How about a T4 Azoth staff fix?
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Josh
(@Josh41948599) reported
@playnewworld If they could fix the ice gauntlet lag that would be awesome as wars are impossible to play. 👏
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Bogz
(@onepunchm119) reported
@playnewworld i live in egypt and i only can play the with app called cloud flare to connect me private please help and i have high ms issue because that app the game not connected me if i do this
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Chris Sanders
(@ChrisSa92526473) reported
@playnewworld Wow, I just read a lot of the posts you have a ton of work to do to fix this game. Server transfer is the least of your worries. If you cant get all these exploits and game-breaking bug and spam reports sorted quickly has f. You going to trash this game,
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William McConville
(@JiffSed) reported
@playnewworld Still no Fix for the Corruptions? why do we have 3 staffs?
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DevNFPS
(@DevNFPS) reported
@Zoveria1 @playnewworld Not sure what the issue is, yeah they can be annoying but they can also all be outran/out maneuvered easily...
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Sell gold coins
(@wuguo17) reported
@AnimeOutrageus @playnewworld Gold coins are sold in the mission service area
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TheRealLIFEnDEATH
(@LifeAndShi) reported
@playnewworld you only allow server change? I live in Dubai, I joined US East, do you know how ****** it is knowing you can’t move to the EU and stuck with 211 ping unable to block or even play the game correctly cause you keep jumping everywhere cause of the lag? Wasted hours
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Jase Willis
(@Jason71219046) reported
@JeibuKul @playnewworld Just start again problem solved 👍
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Sell gold coins
(@wuguo17) reported
@ASenwasane1992 @TheNation55 @playnewworld Gold coins are sold in the mission service area1000=6$
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Sell gold coins
(@wuguo17) reported
@Alkali_VAL @playnewworld Gold coins are sold in the mission service area1000=6$
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Kris Romero
(@thekrisromero) reported
@playnewworld How about you do a maintenance period during US or EU peak times. Same stupid problem as division where they update during Aus peak times. Maybe consider a rotation so it's not always the same region affected...
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Vilarx
(@vilarx) reported
@playnewworld What about the reputation bug. Over 200 players hace this problem on Kevnland server have this problem. We have been sending reports for 6 days and 0 feedback.
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Birphon
(@birphon) reported
@playnewworld can we please get an automated server restart? Worlds are fine after patch push but then mass lag happens days later. Its noticeable and makes it difficult to play. Especially those connecting with already dodgy connections to the game
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld Charged attacks for ice glove and firestaff are clunky, after you do charged attack 2-3 times in a row you cant charge it again straight its just not charging and shoot simple attack, happens often, also with this lag you miss mobs and everyone,huge disadvantage for ranged.
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Toby Worthington
(@Origindata) reported
@playnewworld @playnewworld But still no fix for the faction token cap bug??
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld With lag around 80-150ms i cant cast ice gauntlet and firestaff skills with 1 click i need to click skill many times to cast it, so clunky and unenjoyable,pure intellect damage is so low compared to tanky characters WTF ?! Balance game please !
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ParaCelSuz
(@ParaCelSuz) reported
@playnewworld Who in the hell does updates in the middle of the day? I hope you will fix this in the future and do it over night or early morinings
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Sell gold coins
(@wuguo17) reported
@Alkali_VAL @playnewworld Gold coins are sold in the mission service area
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Sell gold coins
(@wuguo17) reported
@Balmung @Alkali_VAL @playnewworld Gold coins are sold in the mission service area1000=6$
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MehDi 🇮🇷
(@i_PunisheR_) reported
@playnewworld More than 5 hours downtime every week and you didn't even fix smallest bugs
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Sell gold coins
(@wuguo17) reported
@playnewworld Gold coins are sold in the mission service area
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Aaro Hiltunen
(@aaro_hiltunen) reported
@playnewworld Hope that this patch fixes the azoth staff issue with LVL 65 portals where it complains that you do not have azoth staff LVL 5 although you have it.
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Sell gold coins
(@wuguo17) reported
@AnimeOutrageus @playnewworld Gold coins are sold in the mission service area1000=6$
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EdragonXX
(@edragonxx) reported
@JeffBezos @playnewworld New World has so many issues that it's pretty clear Amazon still don't know how to make a good video game.
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Chase
(@Atlus_Priv) reported
@Asmongold @playnewworld go to a medium population server man. this issue isn't impossible to avoid, not to mention you're a big streamer and can fill your server with your fans etc yourself
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Incantus_XIV
(@IncantusX) reported
@PPAREUS @playnewworld ... Its a player run economy? They cant fix anything. And no the refining components are not rare, go loot some damn chests. The game is clearly to new for you to have figured things out because your message tells me you havent even tried.
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Sell gold coins
(@wuguo17) reported
@Its_Bogz @playnewworld Gold coins are sold in the mission service area