New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/21/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Carlo_Sozzi Carlo Sozzi (@Carlo_Sozzi) reported

    @playnewworld Hi, This morning I have been kicked out of the queue on Bifrost EU. 3x, I was 250 and put back to 1900 and just now I got down to 1100 and kicked back to 3300 a friend also having the same issue. Thought I would report it - Don't mind the waiting, but 9am and going backwards

  • HePaulTv HePaulTV (@HePaulTv) reported

    @TheyTookMaik @playnewworld i got the same error for the 5 times now...

  • grahamasters Graham Masters (@grahamasters) reported

    @playnewworld it's great queuing for 3 hours from 1365th in the queue to 30th then getting an error and kicked from the queue so sitting here now 2700th in the queue again. Sort your damn queue out so it doesn't kick people

  • maertin_kurt AmillyAmillyAustralia🇦🇺 (@maertin_kurt) reported

    @playnewworld @playnewworld you need to allow players to transfer worlds. Only once. The congestion problem is killing your game and the bad reviews are going to keep pilling up. 2hours+ in que to get into the game is beyond a joke in this day and age.

  • FlizCinema Toby (@FlizCinema) reported

    @playnewworld I waited almost an hour in que and I was in 288 place and then it threw me out with an stupid error pop up and now I have to start anew!!! Please fix the que system!

  • Dagon716x Dagon716x (@Dagon716x) reported

    @H2ONuSoul @playnewworld Over 1 million people are trying to play day 1 so it’s gonna be a struggle for a few days just like call of duty servers usually crash night of release

  • Cu3public Cu3public (@Cu3public) reported

    @BlakesBoolin @playnewworld Ryzen 1600 and Rx580 here. I have a potato, no issues.

  • Pete_Gale Pete Gale (@Pete_Gale) reported

    @playnewworld Was #871 in the queue this morning; it's been 3 and a half hours and now I'm #2823 in the queue, because I've had a server connection error twice (one at 300ish, one at 500ish). This is an absolute joke.

  • Haco3666 FelucoGC (@Haco3666) reported

    @playnewworld @dealer_monkey I've been in a queue of 1400 for 1 hour and all of a sudden I get a ******* error and it gets me in a queue of 4800. How difficult is it to make the worlds bigger?

  • AllySedai AllySedai (@AllySedai) reported

    @playnewworld With the ammount of players waiting to join (and getting constatly kicked out too, which is even more frustrating) adding new words won't be of much help. Capping them at 2000 players is the biggest error ever. I spent 2h in a queue just to get kicked out midway. Can't stream =/

  • BarbaschCobra Cobra Barbasch (@BarbaschCobra) reported

    @playnewworld I bought this game a long time ago I am trying to enter the Italian server impossible queues and after hours of waiting it also gives me an error but do we realize? I would like to play for what I paid. Thanks

  • Jonnyosborne199 Jonathan osborne (@Jonnyosborne199) reported

    @playnewworld been sat in que for lyonesse since 10:30 every hour it comes up with an error and I have to re queue

  • avasol Banana for scale (@avasol) reported

    @playnewworld Losing your position in queue sucks ballz. Fix plz.

  • MartinP58151186 Martin P. (@MartinP58151186) reported

    @playnewworld 29/09/21 and yet EU SERVERS are still in shambles... being in queue and get from 950 to 120 in 4 hours waiting only to get error message and get kicked out of queue and then rejoin back and being 1500 in queue... the audacity of trillion dollar company say tremenderous launch

  • Genzzry Daryl Knight (@Genzzry) reported

    @playnewworld (1/2) The main issue you are facing, apart from lack of servers is the people who don't log out when they're not playing and just leave the character running into a wall. These people should be AT LEAST disconnected for inactivity.

  • Carlo_Sozzi Carlo Sozzi (@Carlo_Sozzi) reported

    @playnewworld This morning I have been kicked from the queue on Bifrost EU. I was 250 and put back to 1900 and just now I got down to 1100 and kicked back to 3300 a friend also having the same issue. Thought I would report it. Don't mind the queuing for 5 hours and going back

  • Themahano The Mahano (@Themahano) reported

    @playnewworld I was waiting in a queue for like 1 hour and got a login server issue pop up. got dropped out the que and now im at the back of the queue. Same is happening to a friend. Is this an issue you are aware of ?

  • wsvdyk wsvdyk (@wsvdyk) reported

    @mm_loginservice @playnewworld @dealer_monkey Ofcourse, being in the queue and getting that error is playable. Right, right?

  • LethaTvGame LethaTv Games & Fun (@LethaTvGame) reported

    @playnewworld 4000 queue. About 6 hours. At 300 internal error too many connections... and Droped. Now 4700. About 6 - 7 more hours w8ing. Gj. Aws it is assumed the best server service. And u got this shiet? GG

  • Golgorz Diego Lopez (@Golgorz) reported

    @playnewworld after 2h of queue it gives time out error and start over again full queue!!!!!!....wtf!!!!!!!!!!

  • KingMamoo3 King_Mamoo (@KingMamoo3) reported

    @playnewworld I have no issue in sitting in a queue even if that queue lasts for hours..... ai do however have issue with being kicked from the queue 7 times over the 5 hours ive been waiting and not making any progress because of it. Are you aware of this? Is it being worked on?

  • tim_tantrum Tantrum_Tim (@tim_tantrum) reported

    Instead of releasing new servers everywhere, how about maintaining standards om the login servers so you don't have to queue for 5 hours, starting to think you might actually play with your friends today, to crash and get another 5 hours queue to look forward to? @playnewworld

  • TheFakeMCChris Chris Davis (@TheFakeMCChris) reported

    @_nickbourgeois @playnewworld People are unwilling to just log into a low pop server. There are some legit issues here and there, but I think it's mostly people planning to be on a certain realm and being too inexperienced with MMOs or too stupid to realize the high pop server on day one will be busy

  • nchlab NCHlab (@nchlab) reported

    @playnewworld How can you justify these absurd queue times? I've spent 10hours in queue to play 1 hour of the game. The worst thing is this "too many requests" error that keeps booting me to the back of the queue.

  • Nick21004031 Nick (@Nick21004031) reported

    @KonaK0na @H2ONuSoul @playnewworld WoW shadowlands outsold this game on day 1, sold 3.6 million copies and I was playing day one and have absolutely no queues, no disconnects, no issues at all. Everyone was having fun, because blizzard knew how to do math.

  • Tio_Sandae Tio Sandae (@Tio_Sandae) reported

    @playnewworld Hi! When are you going to fix the Amrine Excavation Dungeon in Naraka? This dungeon is buggy and no one can do it since the beginning of the server!

  • vSupaOFFICIAL vSupa (@vSupaOFFICIAL) reported

    Well i waited 90 mins to go from 1200 down to 500 in the New World queue then got an in game error code forcing me to requeue -.- @playnewworld I JUST WANT TO PLAY YOU!

  • Running1337 Mercury (@Running1337) reported

    @playnewworld Guys i beg you, if you cant fix the server capacity of 2k players, AT LEAST fix the queue, i was finally on place about 180 and then i got kicked and now 3200... PLEASE

  • Fiesty_Lass FiestyLass (@Fiesty_Lass) reported

    @playnewworld Queueing for open world, spent hours getting from 1500 in the queue to 54 & then it kicked me from the queue, now back at 3265. Guild members all reporting the same. Please fix your queues. I don't mind waiting to get into an mmo but waiting then getting kicked is infuriating.

  • Non_Discript_ Discript (@Non_Discript_) reported

    @playnewworld 8 hours played to lose it to a connection error at end of day