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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shultsy 👾
(@ShultsyPlays) reported
@BagginsTV @playnewworld Can we be honest here now that it's over? This was the worst development team on an MMO ARPG I've ever seen. This dev team was garbage the entire time. From delayed updates, DLCs not working for hours after launch, focusing on PvP for an entire year, and 2 DLCs in 5 years.
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ᛏᚱᛁᛋᛏᚨᚾ 💍
(@tcubd) reported
@Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.
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cogolloQuemado
(@fideosConTuc0__) reported
@playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.
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NO1
(@NO1Kn0wsss) reported
@BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.
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Mask Loser
(@bitking_crypto) reported
@playnewworld Wow amazing potential terrible Dev team running Been the issue the whole time
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Leon Kennedy
(@CutterNW) reported
@StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.
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Anemyre
(@COGs_Anemyre) reported
@bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut
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Sawtoothgrin
(@Sawtoothgr1n) reported
@playnewworld Well this will fix the queue problems lol
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Doctor Destix
(@doctordestix) reported
@SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.
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Wismic
(@blairewismic) reported
@playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.
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Nyseetem
(@nyseetem) reported
@DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah
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QA das coisas
(@Adakaris) reported
@playnewworld It seems we're never going to have the perfect Action MMO RPG. Everyone that comes into the surface fails, one by one. It's a budget problem? Do you guys only hire non-rpg-players? The community always tells what needs to be done and no one is listening, wtf
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Based Millennial
(@bsdmillennial) reported
@playnewworld Fix your ******* servers…you are an embarrassment.
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Aivovna
(@aivovna) reported
@playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w
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Verlis
(@Verliswolf) reported
@StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance
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Jenn 🐙 🔜 TwitchCon SD🌴
(@jenntacles_) reported
Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical
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Roger Barreto
(@rogerbarretto) reported
@playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.
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Mindwipe
(@SoloMindWipe) reported
@playnewworld Absolutely insane. Sure the game had issues and you lost a lot of players with those dumb server queues and the initial bugs, but shutting it down after this very good expansion...stupid.
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ZWOGs
(@ZWOGsOfficial) reported
@playnewworld Sell it to someone who can actually fix it. Because this game was incredible at launch and it only got worse for no reason. Give it to someone who can do the job. This is such a shame to see.
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𖤍 BlessedUPleasant 𖤍
(@blessedpleasant) reported
@playnewworld lmfao, hit lvl 70 yesterday… just bought an extra gear set. apparently, the hopes were high, this game had the most potential it ever has….. i was having so much fun. what ******** is this news, genuinely. who will ever play a live service AGS game again
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Michael Taylor
(@mikerichtaylor) reported
@elonsawankstain @Ayejess5101 @playnewworld The quality of these "seasons" is the issue, not division. The results are also self evident.
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ᛏᚱᛁᛋᛏᚨᚾ 💍
(@tcubd) reported
@S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.
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FringedWig46
(@FringedWig46) reported
@playnewworld Ngl this hurt me more then the cs2 crash 😭
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Tebow
(@MinEffortLive) reported
@playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?
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Tame Token
(@tametoken) reported
@YaBoiWiilly @amazon @playnewworld 1. Gems don't work 2. Devs accidently left old perks on gear 3. Devs focused on Gay characters in main story quest 4. Economy and crafting butchered from update, mobs instant spawn and drop 4x 730 Gear 5. Catacombs glitched and can't finish run sometimes Game is broken.
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BagginsTV
(@BagginsTV) reported
@ShultsyPlays @playnewworld That's not honest, it's jaded. The engine the devs were forced the use was a mess of spaghetti code (which is what caused a significant number of the bugs and issues) and they had Amazon execs stifling every creative choice they wanted to make in the name of maximising profit. Many, many things were mishandled throughout this game's life, and there is a whole lot of things that could and should've been better, but I'll die on the hill that the core dev team - the creatives, vfx artists, etc and the developers, system/mechanics/combat designers etc, were not the issue.
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cogolloQuemado
(@fideosConTuc0__) reported
@playnewworld Will you release the base code and server configs so the community can run custom/private servers? It’d be the best move for players who kept buying currency when the game was empty and broken. It’s in your hands; if you can’t maintain it, the community can.
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big research
(@bigresearch99) reported
Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.
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Tannamarie Rousseau
(@TannamarieR) reported
@playnewworld Amazon realized you have to maintain a live service game and went "**** that".
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Fat Tony
(@FatManinavan) reported
@playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1