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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Marrero Mesa
(@PrpCkn) reported
@yozsh_ @playnewworld No one open world pvps and when they do its a team of 2 or more because they got to play with their friends, that I think counts for more than a few broken weapons 2 week into release
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Raphael
(@rdog1029) reported
@playnewworld can you fix the Message of the Day bug? It’s the one thing that bugs me the most.
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Magical Mazzy
(@MaGiCaLmAz) reported
@playnewworld Hello, since the weekend the lag on Niflheim (EU) has been getting progressively worse, even so after this patch. No regs, enemies teleporting everywhere, quests not recording progression. Do you know when this will be fixed please? I have troubleshooted connection etc. Thank you
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FearsNoEvil
(@FearsNoEvil_) reported
@playnewworld LAG DETECTED
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iyoury
(@iyourys) reported
@playnewworld @JeffBezos Put your useless developers to work and fix this issue already. After the patch of @playnewworld many players are unable to play the game.
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Alexander Gates
(@AlexanderGates) reported
Not that I’m implying anything buuuuut my GPU has suddenly been having issues as soon as I started playing @playnewworld Seems like Bezos wants me to buy a new GPU from them...
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Senek13🌠 🏳️🌈
(@senek13x) reported
Hey @playnewworld why is it that prior to yesterday's maintenance I had no issues with your game and all of a sudden I keep getting drops from 60 FPS (that I capped myself) to 2-3 FPS?
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Jonathan Marrero Mesa
(@PrpCkn) reported
@yozsh_ @playnewworld I get it as a beta player but it is true, now id rather be able to play with my friends that are unfortunately on different servers and be able to enjoy the experience with them that worry about how broken a weapon is, one thing that needs more attention is faction balance
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CutiePetutie
(@TheCutiePetutie) reported
@Paradox_EP @playnewworld @KuroLilyStream Love how this was a problem back in the closed beta and it's still not fixed lol...
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The Rural Right.s.
(@TheRuralRight) reported
@playnewworld 9 hour install time only to continously get error messages... asked for refund
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Daniel
(@themightypooI) reported
@KingVigors @amazongames @playnewworld How can a $1.7trillion company not have crash prio smh
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Ray - SquareBoxx📦
(@SquareBoxxx) reported
@playnewworld I just bought the game on steam, go to launch and get a error 25 code. Thoughts?
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MasterTuf
(@tufael05650905) reported
@playnewworld I wish I could but I can’t log in and I am sent back to the main login page, u guys need to sort it ASAP
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prajwal
(@react_student) reported
@IH35HI @playnewworld Verify your files I had same issue.i made my steam verify files and some files were corrupted
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Jonathon Grant
(@JonathonGrant6) reported
@RaymondDelTaco @playnewworld I actually figured mine right before I went to bed. Used steam file verification. I think part of the new update files are causing this problem.
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Bloke
(@FxckLunart) reported
fix Damalis @playnewworld
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Douglas Pelton
(@douglaspelton) reported
@playnewworld On Ishtakar server, Syndicate has thrown Brightwood into full conflict twice, unable to declare war due to “upcoming invasion” but there’s no invasion! Please fix bug, very demoralizing.
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Dragnflyy
(@dragn_flyy) reported
@CJOnceInsomnia @playnewworld It is but having ppl to do it with is what my issue is I can try with randoms maybe if they are cool
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Elie4Real
(@Elie4Real) reported
@playnewworld Still not working for some people still btw so idk what’s been fixed
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Paul Ring
(@Ringod123) reported
@playnewworld A week in and still getting kicked out of the queue and then put back to the back after getting rid of the error....
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valencen
(@valennels) reported
@playnewworld @KuroLilyStream @playnewworld you better fix the queue issue. How come every time I wanna play this game, always stand in a queue line?
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Brian Savage
(@imrazor2002) reported
@JeffBezos @playnewworld Just an update here people. Go watch @JayzTwoCents video on lowering your GPU power to play this. Guys this game is severely broken and is legitimately toasting GPUs plz for the love of god be careful cuz you can’t get GPUs without paying 3-6x the cost of em
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Lif3l3ss
(@Lifelessgaming) reported
@BajheeraWoW @playnewworld Feel like an arenas system has been asked for by the community since before the Preview i know is was asked for a lot in the alphas. Hope this is something that comes out these lag wars of zerg 1 tiny circle just isnt it im not 60 yet so i cant speak much on the outpost rush.
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Dragnflyy
(@dragn_flyy) reported
@CJOnceInsomnia @playnewworld You can’t do it unless your in a group that’s the problem 😕
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Suntouch ^
(@Suntouch_) reported
NICE @playnewworld 9 hour downtime yesterday to fix bugs and prevent afks, even more bugs now and also you can still afk forever without being kicked. BILLION DOLLAR AMAZON GAMES STUDIO
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Rhys Cifford
(@RCifford) reported
@playnewworld Please fix the monster respawn timers. Few things more annoying than having monsters respawn quicker than you can kill them.
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DustyShoe
(@DustyShoe__) reported
@Kickingsoftly @playnewworld Is it really hard to figure out how character transfers will work? They already said the first one is free. Just don't try to go from us west to East or whatever and you won't have a problem.
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Corey Broussard
(@CoreyBroussar15) reported
@JonoMcca @playnewworld @KuroLilyStream What server are you getting lag on?
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Brandt Moore
(@angrynanner) reported
@Fextralife @playnewworld Anyone else still having issues with the abandoning quest staying on screen and not being able to use E to interact with object in the world?
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Braydon Somers
(@braydon_somers) reported
Was looking forward to playing @playnewworld but after seeing their response to the gpu issues, I'm not touching it. Wouldn't surprise me if the weasel @JeffBezos set it up on purpose so people would get new gpus through Amazon.