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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Q-The Demi Olympian (they/she) #TheBarIsOpen
(@QuorieWashingt1) reported
@willows_twitch @playnewworld Can't even be safe in a ******* game: ppl think this KKK **** is funny. Its ******* not; im tired of seeing and having to LITERALLY relive history. Im sorry you are having this problem: what server are you on? I don't wanna play (when i get) on a server where i know nobdy
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𝓢𝓱4𝓭0𝔀𝓚𝓷1𝓰𝓱𝓽117
(@Sh4d0wKn1ght117) reported
@playnewworld Just sat in queue for 4 hours and then I get booted from the queue and then it puts me back in at 1800 and the wait time is another 4 hours. That’s so bullshit, fix the damn game jeez
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keezdawg
(@keezdawg) reported
@Aztecross @playnewworld You’d think with all rampant game launch issues there’d be a solution companies would invest in ensuring server scalability meeting demand.
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N@h
(@Blacknuxx) reported
@playnewworld Hi guys, and what's happening with persons like me who experiment a crash game?? When I logged again I was in position 2237 😔 I saw a lot of people running stuck with a wall, is too difficult check the geodata and if a pj is in the same position for x time kick him for afk?
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ZacharySimko
(@ZachhSimko) reported
@playnewworld @playnewworld I am currently trying to login into my world but instead of putting me in a queue for 600 its put me in a queue with 18 people and says "queueing for new starting area" i have a level 15 character and i didnt have this problem this morning
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Xarmen Karshov
(@XarmenKarshov) reported
@Slang3006 @playnewworld They can only do so much about toxicity. Even League of Legends can't fix that, even with issuing permanent bans to people who say certain phrases and words. That's the issue with having a massive multiplayer game of any kind, especially one with this many players.
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ChaymberGaming
(@ChaymberGaming) reported
@BlueBattleHawk @playnewworld I'm not saying there isn't a problem with server ques. I'm saying that I listened to their response, heard their plan and moved to one of the new servers. If I insisted on playing on one of the busy servers, I can't really blame AGS for people bottle necking the server.
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north
(@FadingNorth) reported
@playnewworld anyone kno how to fix the fishing pole stuck in hand glitch
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Deadly Aftershocks
(@DeadAftershocks) reported
@playnewworld 1500 queue make it to 1 after 4 hours. Connection Error another queue 1300. Hours of waiting again. Do something with the auto runners in game to cut down on queue wait.
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Dillon Curry
(@dilloncurry) reported
@playnewworld please add a way to skip queue for 10 minutes if you disconnect from a crash.
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skrubski
(@Skrubski) reported
@CreameryTv @playnewworld Laterally already mailed Bezos a physical letter about my first world problem
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Αγγελος Μητκας
(@K4Sw8qiLN6EFFYl) reported
@JustinNoe @playnewworld Company and faction stability issue if you can log in to any server with you char will be catastrophic for the game and whole company's with 2k people on discord server can join to low population server and take everything in a night
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iCendat
(@PencilBun) reported
@playnewworld There is an ongoing issue with game crashing after playing for 30 minutes or so. Rendering error. Especially when approaching the towns. Server transfer will not fix this. People with different graphic cards experiencing the same crash.
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MicBeMac
(@Micbemac88) reported
@66mc66 @playnewworld You're kidding right? WoW had multi-hour queues on launch. There were still players trying to connect on 56k modems, and major latency issues. The only difference was we had no Twitter, YouTube or twitch to complain on.
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Lightor
(@The_Lightor) reported
@playnewworld You see it with every MMO, there's people bringing up valid issues and fanboys who see no wrong or don't care that they paid for a game with issues. Denial at it's finest. It's not the worst launch, but it's not great or even good, stop acting like this is an amazing lol
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RSYNIST
(@theRSYNIST) reported
@playnewworld y’all need to fix this queue time ASAP !!!! Or at least DC PRIORITY… I DC now I have to wait 4 hours to play ???
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Alex Senpai
(@Ley_Troll) reported
@playnewworld the New World project. I am really enjoying the product and I hope I can continue to enjoy it for much longer. Do not be discouraged, much encouragement guys, surely you will fix the problems soon.
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MicBeMac
(@Micbemac88) reported
@TheKoreCow @playnewworld I've played 25 hours already on a lower pop server. Haven't been kicked or had any major issues. It's playable. A $12 movie only gets me 2 hours of entertainment
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MittysMAD
(@MittysM) reported
@playnewworld Nearlly every game that has been released has had troubles on release whether it be servers/game breaking bugs ect. Stop acting like spoiled children and let them work these issues out. Im so glad to finally be able to log into this whether i have to wait or not
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🍂˚✧₊spoopy stacey⁺˳✧༚🎃
(@Z0mbiella) reported
@playnewworld Please implement people's spot being held on a server for a short duration, if they crash, so they don't have to wait in queue all over again. Multiple group members have crashed when coming out of Amrine. :/ #NewWorldMMO
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Truthunfortunate
(@KouriOkami) reported
@playnewworld Then when you get into the game you get kicked instantly due to...you no longer have access to play the game. Thankfully Steam agreed to my refund so I could make that error a true statement.
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GG2015
(@GlobalGamer2015) reported
@VapinGamers @playnewworld Apparently @playnewworld has issues with your character setup lol
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hazmatt1989
(@hazmatt1989) reported
@playnewworld NO DOWNTIME CLIENT SIDE PATCH? my game crashed and brought me out of steam which then wouldnt allow me to launch until i updated the game. 7 hours of waiting right into a crash and 1600 in que thanks i guess i wont play again today.
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PAB Games
(@realpabgames) reported
@VapinGamers @playnewworld Lol a glitch in the matrix, that’s funny, I hope they fix the issues soon
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MicBeMac
(@Micbemac88) reported
@66mc66 @wjohns510 @playnewworld There was also the error 37, and 3006 critical errors, the phishing attacks, and lawsuits over the Warden system
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Apidaez
(@Apidaez) reported
"lag detected" MID DUNGEON AFTER I WAITED IN QUEUE FOR 4 HOURS I HAVE TO SIT IN IT AGAIN.. LITERALLY WAS IN FOR AN HOUR BEFORE I GET KICKED OUT. what a joke @playnewworld
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BlackoutGamingChannel
(@FollowBlackout) reported
@playnewworld Would you consider putting a block on the creation of new characters on the original servers to prevent people from joining the queue who really have no business being there? I have no problem logging in pre 7am for the record, but I do want my company to be able to play
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Justin Noe
(@JustinNoe) reported
@playnewworld I'm 1000% sure it has been discussed... but why can't we select our character and then what server we want to login to... everytime we load. What does the character have to be locked on a server? Low pop server for me on launch is now 1k+ queue. Can't even play.
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Matthew Milby
(@MatthewMilby) reported
@playnewworld Great game, If i could actually play it. Amazon has infinite money. FIX IT ! Que for hours and hours.
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Zalmoxis_B
(@Zalmoxis_B) reported
@playnewworld fix the game already you incompetent lazy devs