New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/31/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Teh_Clay Clayton Redmon (@Teh_Clay) reported

    @TeddyEAC @Steam @playnewworld Found work around you need. I had a buddy send me his steam file since he hasn't updated steam yet and i removed the file it's saying is causing issue and replaced it with his and i just launched game no problem. Send me a dm I'll send you the file.

  • FuTuReChAsEr99 Noah Tatoyian (@FuTuReChAsEr99) reported

    @ShawnBradleyK @shawnwsl1 @playnewworld Yeah I’m having the same issue

  • TheFakeMadBad MadBadHated (@TheFakeMadBad) reported

    @playnewworld Easy Anti Cheat is blocking steam after an update. Any eta on a fix?

  • chadfrasier18 Chad Frasier (@chadfrasier18) reported

    @Steam @playnewworld hey wanna fix the game? Can't even log in to play now because of an error on steam. Wtf was playing logged for 20 minutes now get an error "Steam must be running to play this game. Make sure you are logged into Steam, then try again." I've tried everything.

  • 1800blockyeezy yeezyfbaby (@1800blockyeezy) reported

    .@playnewworld hey what’s up with the ‘steam must be running’ error code I’m tryna #playnewworld but I can’t :/

  • itsScubby Scub (@itsScubby) reported

    @playnewworld I can't launch the game. getting "Untrusted system file" Error code by Easy Anti-Cheat

  • DapaDaRapta DapaDaRapta (@DapaDaRapta) reported

    @playnewworld when will the easy anti cheat error be fixed for steam?

  • Jake80383670 Jake (@Jake80383670) reported

    @playnewworld Your game isn't working due to the steam update and the anti cheat software. Its impossible to log in. This needs to be fixed ASAP and shouldn't even be an issue. Relying on 3 servers for your game to run is ridiculous FYI.

  • shawnwsl1 shawnwsl (@shawnwsl1) reported

    @playnewworld any fix on the problem with EAC or if deleting the EAC it gets you in but then gets stuck at character select? ?????

  • Shrimp_Tako_ Connor 🐝🇻🇦 (@Shrimp_Tako_) reported

    @titan_cosplay @playnewworld It happens with any game that has EAC. It’s a steam problem not New World

  • shawnwsl1 shawnwsl (@shawnwsl1) reported

    @FuTuReChAsEr99 @playnewworld wait now i have a problem. in game it says connection error/ connection registration did not arrive in time: CalendarConnectedMSG lol wat

  • peterma65457326 peter mack (@peterma65457326) reported

    @playnewworld @SerMedieval are you *************** ? survive i just want to log in your game is broken again it wont recognise steam running so stop making stupid posts because you have clearly not set yourself up to succeed !

  • Mazixr rob (@Mazixr) reported

    @playnewworld games bugged with the anti cheat and steam update, pls fix also everyone on new world dont close unless you plan on hopping off for the night, game wont let you back in

  • xFatAssassin BigKalob09 (@xFatAssassin) reported

    @playnewworld @Steam I keep getting the error "steam must've running to play". I've reinstalled steam, new world. Verified files for the game what can I do to fix this?

  • sattatv satta (@sattatv) reported

    @playnewworld It appears the latest update broke Anti-Cheat and a whole bunch of people can't log-in due to a error message "Not logged into steam" and googled suggestions are not fixing it.. Is there an ETA on the fix please?

  • DocG589 Matt (@DocG589) reported

    @Steam Is anything being done about all of us who are unable to play @playnewworld because of your update? When can we expect a fix? When can I expect to be compensated for not being able to play the game that I own because of you?

  • devynthedm Devyn B (@devynthedm) reported

    @playnewworld please fix your game so people can actually log in. So far a big waste of money...

  • FuTuReChAsEr99 Noah Tatoyian (@FuTuReChAsEr99) reported

    @shawnwsl1 @playnewworld Yeah that’s what I was saying after I did that it just says that when I try and join the server so I think it’s just ****** and we have to wait until new world wants to fix it.

  • NSG_NaPPy NSG_NaPPy (@NSG_NaPPy) reported

    @iamKN568 @playnewworld @Steam_Support Same, had no issues before Steam update

  • GreyOfin TastyGrandpa (@GreyOfin) reported

    @playnewworld yo what's with require steam to be online error??? Can't play 😔😔😔

  • UnicornPharaoh TheUnicornPharaoh (@UnicornPharaoh) reported

    anyone else having issues with @playnewworld on steam giving false @TeddyEAC errors and not letting you start the game??

  • Joreftw Jore (@Joreftw) reported

    so @playnewworld doesn't play after update, gg's. keep getting error messages :(

  • Jake_Verissimo jacob verissimo (@Jake_Verissimo) reported

    @playnewworld @SerMedieval Whats being done about the unrecoverable error code? Can't launch the game no matter what I do. Alot of people are having this problem. Pls reassure the community you guys are fixing it asap.

  • _CMG17_ C. M. G. (@_CMG17_) reported

    Anyone else getting an #EasyAntiCheat error about @Steam Client64.dll when trying to start a game of @HuntShowdown or @playnewworld... seems to be only certain games w certain EAC versions? #help

  • ShonAlex1 Shon Alexander (@ShonAlex1) reported

    @HeyIts_MaxTV @playnewworld I think it's after updating Steam. My Steam restarted for an update after I was just playing, then I did it and it started this error.

  • drumad3_ Damian Stout (@drumad3_) reported

    @playnewworld @TeddyEAC sup? Games broken. I want to play games with my friends and I can’t get into game. Reinstalled all of @Steam too. Ugh

  • ranzerain Ryan Jones (@ranzerain) reported

    @playnewworld how do you fix the “Steam must be running to play this game” “untrusted system file” steamclient64.dll errors?

  • mati_angulo ᗰᗩTI ᗩᑎGᑌᒪO ⏩ (@mati_angulo) reported

    Oct 7 Error- In the afternoon i was playing normally and now i try to play and now it happens this ERROR- Steam Must Be Running To Play This Game- @playnewworld @Pineaqples

  • prec1no prec1no (@prec1no) reported

    Hello from Brazil @Steam I would like to play @playnewworld . Can you do something about the problem??

  • OhmsAreFutile Alex (@OhmsAreFutile) reported

    @playnewworld Orofena gives a "Login unavailable: World is under maintenance." message when I try to log in, but other servers work fine. I need more of that juice! Help!