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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sigyn
(@SigynX1) reported
@playnewworld I was able to do a partial fix by closing Steam completely. Now my achievements page is showing up. However, none of my recent achievements or titles are showing up. For example, I joined a faction today but got no achievements/titles to show for it but my husband did.
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traveler💉💉
(@traveIer0420) reported
@SombreroGG @playnewworld There's still the whole issue of dungeon keys being limited so people are forced to purchase them as mtx
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Brock
(@mcdura) reported
@Shellbunny_ @playnewworld Looks like a lot of people had a client side issue
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MJB 6967
(@MJB6967) reported
@playnewworld For Amazon to wake up and fix territory ownership, 1 faction spanning multiple companies sharing the map screwing over every other faction because under populated. So many easy solutions, but ags struggles.
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four_sight
(@foursight_ttv) reported
@Diivil92 @Leer09737525 @playnewworld Fixed you say? Lots of content are still having issues; bugged quest, glitchy models, Dungeon runs crashing, weapon balance, etc. to name a few. These issues were reported months back & are not even resolved not to mention the new ones. You might wanna raise your standards higher
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Milton Yeoh
(@MiltonYeoh) reported
@playnewworld Fix the dam bug .. game is broken pvp r broken every new patch break the game even more
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Sigyn
(@SigynX1) reported
@playnewworld I tried support but they told me that it would "fix itself".
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Sigyn
(@SigynX1) reported
@playnewworld I am loving this game but ran into an issue today... I'm not receiving achievements and titles anymore. (I was yesterday.) The entire achievements screen is blank. Tried verifying integrity of Steam files but didn't work. How can I fix and will I get all of them after it's fixed?
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TheMayor
(@jbard0808) reported
@realtylermurgo @TheStoutIrish @playnewworld Not really I have no problems on pc
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AAJ
(@AristylAntony) reported
@playnewworld As a new years resolution id love you guys to fix the game so it doesnt mess up my gpu and crash my whole pc every time i play.
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Enrique Arcas
(@Melessar) reported
@playnewworld Fix the portals!!! Still bugged
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Valakivi
(@Valakivi) reported
@playnewworld cant even log in due to error bad install or corrupted files **** bug
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DZM
(@DZMorris) reported
@playnewworld For the lag to go away
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XRP | Xinxubai 。
(@XinXuBai) reported
@playnewworld The current optimization speed is out of proportion to the problems that arise. I am on the verge of AFK, so I would not recommend it to friends. I hope that the game will get better, even if there is no discount, I will recommend it to more people.
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Bsaint
(@itsBsaint) reported
Playing @playnewworld til' 7 in the morning really hits different. I really want to continue but have to sleep, going again in a few hours! I have a problem...
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Omar Prado
(@pradito523) reported
@playnewworld @AMZNGameStudios Fix you bugs!
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Blockchain Maniacs
(@block_maniacs) reported
@playnewworld Wish u learning how to fix game
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SirLuanZera
(@SirLuanZera) reported
@playnewworld I want them to fix the barbarity they did with the bow in patch 1.2, so that I can do a targeted attack and a skill in the sequence without having to press the skill key 5x
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Sean Claxton
(@TheSinfulDragon) reported
@playnewworld They have alot to fix. Save your money.
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Rich
(@Zebwen) reported
@playnewworld I am on the forums and have made numerous posts that get summarily ignored. Mending Protection has been broken since release. I reported it very early using the official reporting method and it still isn't fixed. Seems pointless using the forums as its just full of bruisers.
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Andrew Thomas
(@iMakeMess) reported
Finally uninstalled @playnewworld I will come back when or if mounts are ever added but understand the game have more important issues to address first. #newworld
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Timothy Gardner
(@Timothy54896838) reported
@playnewworld yooooooooooo, fix your bot problem lazy developers!
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DZM
(@DZMorris) reported
@playnewworld The lag is so bad that when we do Zerg chest runs people have to wait for chest to even be collectible because it isn’t loaded In yet. So for server stability to be better is what I would like to see!
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Nico Schöpp
(@Dusch_Boy) reported
@playnewworld I wish that you fix The movementbug that sometime happen bec IT ***** up
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catgrease
(@catgrease) reported
@ChrisRosado95 @playnewworld Like I said, I've been unbanned for a while. I just happened to try to login one day and I was no longer "permanently banned for cheating".
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SirLuanZera
(@SirLuanZera) reported
@playnewworld I want them to fix the barbarity they did with the bow in patch 1.2, so that I can do a basic attack with aim and a skill in the sequence without having to press the skill key 5x
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PickleRain
(@PickleRainn) reported
@playnewworld 1.bug fix 2.bug fix 3.bug fix . . . . . 99767373.bug fix
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Shark Biscuit⚰️⚰️
(@xAtomic_Alienx) reported
@Thrill_l_Am @OPxLEGENDARY @playnewworld I’m also not sure how they would fix that.
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Christopher Franko
(@chrisjfranko) reported
Yea @playnewworld is a broke ******* mess. And instead of dealing with any problems, their solution is to ban anyone that brings them up on the forums. Pure toxic waste.
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iLLMORTAL
(@iLLM0RTAL) reported
@playnewworld Can you fix the desync, lag, weapon swapping, void gauntlet, ice storm?