New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/25/2024 23:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GinjaBrad GinjaBrad (@GinjaBrad) reported

    @playnewworld @GilbyRanger Why do I get transaction failed 408 error code when trying to buy my items

  • InfectReality InfectReality (@InfectReality) reported

    @Daskius @playnewworld You guys are just like the FO76 fanboys XD ignore the glaring issues and put down every other game that does it. Gold dupe, windowed invincibility glitch, ice gauntlet glitch, hatchet invincibility glitch, mass report to get someone banned, wall clip glitch, azoth.

  • hitlar07 hani alghamdi (@hitlar07) reported

    @playnewworld please close full servers we have lag if there is 3.5k in the server it's enough wtf with full system

  • L9Abusive Abusive L9 (@L9Abusive) reported

    @playnewworld for the love of god please fix the hair clipping, its terrible

  • studingo Studingo (@studingo) reported

    @craygallery @elit_ghost @playnewworld Its ok to have constructive criticism. I have a list of prolly 10-15 bugs that have been around since closed beta in july. The 3 bug fixes have included some things multiple times cause they didnt fix it the first time.

  • HhagshXshinenx Odius (@HhagshXshinenx) reported

    @playnewworld Is the gold duping issue being worked on?

  • InfectReality InfectReality (@InfectReality) reported

    @Swizzlerz @playnewworld There's a gold dupe glitch now on top of the client side invincibility glitch. No one is getting banned using them either, the game is ruined xd

  • Killerajosa Alex Merces (@Killerajosa) reported

    @playnewworld Fix the gold exploit

  • Jake80383670 Jake (@Jake80383670) reported

    @playnewworld Can't change faction gear with tokens at the appropriate crafting station....There are MULTIPLE forum posts about this and you havent responded to a single one. If i just wasted hours farming my gear im going to be furious and uninstall. PLEAE FIX ASAP!

  • mateuszlkx mateus. 🐊 (@mateuszlkx) reported

    @playnewworld still waiting a fix for massive gold duplication exploit

  • avatarr445 AV (@avatarr445) reported

    @TwitchRivals @playnewworld @StateFarm Too early for a New World event. Too many exploits and still some lag problems even after the last patch.

  • HighNBored Vincenzo (@HighNBored) reported

    @xfinity just told me to **** off untill saturday . what happened to 24/7 dedication to customers having service. now I can’t @playnewworld or watch @MiamiHEAT tn

  • czerobatman Tj (@czerobatman) reported

    @playnewworld Can we fix transfers sending people to wrong server and the character persist errors before adding cosmetics? Loosing hours and hours of work after being sent to wrong server, and no way to fix either is more important then cosmetics, come on guys and gals . Please fix

  • alltypebait AddictLife (@alltypebait) reported

    @playnewworld Line up transfers but won’t fix your anti cheat to surpass error 23 after the new windows update. Wack *** company who don’t know how to run games

  • hoonjungkim kimjunghoon (@hoonjungkim) reported

    @officialrayjtv @playnewworld It really feels bad how your account has been banned I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again

  • LapinStephy Stephy Lapin 💙 (@LapinStephy) reported

    @Rendar_Hest @Sauc_e @playnewworld For the appearance of an outfit? A texture cockup? Yes. For server stability? Lagging? Exploits in the game? Wrong department buddy.

  • tronexhx Carlos J. Rodriguez Vega (@tronexhx) reported

    @playnewworld I can't seem to add friends to my friends list. We tried adding ourselves many times with no success. Tried login in again and same result. Has nobody notice this before @playnewworld ?

  • InfectReality InfectReality (@InfectReality) reported

    @playnewworld Ppl abusing invincible glitch, ice gauntlet glitch, gold dupe glitch are fine, but if ppl with vision issues use a color contrast overlay (just changes colors) you get banned immediately. If I didn't don't get banned I wouldn't have found FF14 ty Amazon!

  • THEhoojoo hoojoo (@THEhoojoo) reported

    @playnewworld Just used my free transfer and now I can't even play. 5mins in and I'm getting lag detected and character persist errors... Fantastic.

  • jayfisher155 Jay fisher (@jayfisher155) reported

    @playnewworld How about dynasty dungeon not working

  • ImBeavsToo Beavs (@ImBeavsToo) reported

    @rogue_beard @playnewworld Yes, because I’m sure the same developers that work on server issues are the same ones that work on skins and housing items.

  • romadurek Tvoje Máma (@romadurek) reported

    @AdamTuxTengler @playnewworld Yes, I updated the drivers today, because I thought that might be the problem, but it's not. Well, it's strange

  • GeckoTo & (@GeckoTo) reported

    @playnewworld Fix malevolence boss pls

  • Tishtarded Stephen "Ish" Gray (@Tishtarded) reported

    @Kephrii @playnewworld Just wanted to touch base, I actually have completely stopped playing New World because of this post. Were you able to contact Nividia and get a replacement? I want to play the game, but i don't want to shaft my 3090. :( Any new updates on this issue?

  • TheGreatSuar The Negative One (@TheGreatSuar) reported

    @playnewworld Bold of you to already be putting additional monetization in the game with so many other bugs and issues going on.

  • stackedwoolongs Kenny 💀 (@stackedwoolongs) reported

    The biggest thing I am worried about with #NewWorld is that it looks like most servers are being dominated by one faction... this along with the pvp issues/exploits is very disheartening @playnewworld

  • Rendar_Hest H Petersen (@Rendar_Hest) reported

    @LapinStephy @Sauc_e @playnewworld So the design guys doesn't have a single bug to fix?? Gotcha...

  • RealSiViX SiViX (@RealSiViX) reported

    @TWH_Neo_3466 @playnewworld LOL, I feel like spell-checker causes more problems than it solves...

  • Hobbesdawg Hobbesy 2.0 (@Hobbesdawg) reported

    I've been watching the forums for @playnewworld has for Support and Feedback Forums and I've never seen such a **** show of either ZERO response, or responses that all consist of "we can't fix it" and "It's been forwarded to the devs". World tranfers? totally effed, for instance.

  • Runnag_ Runnag (@Runnag_) reported

    @keshancs @Steelcryo @playnewworld Maybe you make an in-game bug report or take it to the forums instead of complaining on their social media platform? Which is for info drops. Not a place for you to complain to the courts and plead for a fix. They have systems in place and it seems everyone ignores it.