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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Febre
(@febretv) reported
@playnewworld really you are persist in a error? PLEASEEEE Increase the population of the servers People are not going to move, most are established on the serves they are on
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Gungre
(@Gungre_) reported
@playnewworld There honestly needs to be something in case you encounter UI bugs and need to relog to fix it. Like, I don't know, maybe a five minute window to get back in. These bugs have been in since beta and we've told you about them and they haven't been fixed.
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mike
(@mistermfmike) reported
@Emperor_Selch @Leathal_XD @playnewworld I had to figure out what this reply was too. I agree it will likely be last in line for things they do, but empty servers arent even an issue, they have the clusters set up for easy merging to fix that so they COULD do it in a different order.
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Jon
(@Trendd_) reported
@trespasser543 @ZarszGaming @playnewworld Got an error message when I was 34th in que after waiting 2+ hours this morning. Thank god Amazon is coming to the rescue though by spamming us with servers that nobody is playing on!
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Arthur Wren
(@arthur_wren) reported
@LinkinBreak @playnewworld I’m 100 away to getting in soon. However the only thing I don’t like that, it’s eating my CPU and GPU just waiting in line to play the game. Hope they fix this issue
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Laurida (she/they)
(@strawbrryvnilla) reported
ANOTHER night of waiting in queue for 3hrs only for it to disconnect me and make me start all over… I mean come on @playnewworld #NewWorldMMO the game has been out for two days and I haven’t gotten to play yet :’) should I go back to wow?
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Alisson Borges
(@AlissonBorgess) reported
@playnewworld PLS FIX THE BUG! Server SA Alatyr - Dungeon lv 25 Bug
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Koedy
(@koedy_) reported
@playnewworld I love that we are adding servers but when can we get an update on transferring characters? Waited all night to get an error. Don’t want to have to restart progress.
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mike
(@mistermfmike) reported
@Eddie_v3 @xavierkanderson @playnewworld They JUST added more eu servers earlier today. The biggest issue is probably that people from everywhere are hitting up eu because sea just doesnt have any servers. But if you check their tweets they are adding them all over not just na
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Whyspir
(@Whyspir2) reported
@playnewworld Not solving the Problems at hand
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Brittany
(@ItzBritt6943) reported
from
Östersunds Kommun, Jämtlands län
@spazmatic2010 @playnewworld I watched netflix while my boyfriend played since he got to stay in game lol... i know it will be better when they fix it, they just need to handle it
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mike
(@mistermfmike) reported
@OnThatYerrShit @playnewworld The next major update could be tomorrow if they chose it. They very likely have things already worked out but putting in EVERYTHING day 1 especoally when it wont be accessible for the VERY vast majority is just asking for extra issues.
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João lanes
(@Jaolanes) reported
@playnewworld please fix amrine dg
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Ryan
(@Rbake97) reported
Sat in queue for @playnewworld NA-East Valhalla for over 6 hours… right before I was about to get in I got an error saying I couldn’t join queue and kicked me out… all i know is pain
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Havewemetyet
(@_HaveWeMetYet_) reported
@playnewworld FIX YOUR GAME
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Victor Andrade
(@Rick_The_Corso) reported
@playnewworld @I3randonRosario Theres like 4 South American servers with the same issue. Naraka is one of them.
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Natan
(@Natannn25) reported
@playnewworld fix expedition bug in Alatyr-SA please, we can't continue main story
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Michael Byrne
(@Magickmann1) reported
@delmontyb @playnewworld Agree to a point Stable? Yep Smooth? Mostly, yeah. But have to disagree on queues not being an issue. They are when you cap the server at 2k and people just afk auto run against a fence pushing queue time to the HOURS and HOURS marks. Not to mention the self inflicted names issue
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Ky_Million
(@Ky_Million) reported
@pauljc26 @playnewworld They delayed the game a year and 1/2 and a lot of that was performance based- this is clearly the number they think servers can handle without performance issues… more servers is absolutely the right call, higher cap just makes the game bad for everyone
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Veks
(@Veks344) reported
@DjKosher31 @wintersjoe @playnewworld Design the servers better. Why is there always a shill willing to defend BS? Just like folks defending the blatant garbage of cyberpunk. How did they think 2k was a good idea? Never had this problem in any other even more popular mmos
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The Pigg
(@wintersjoe) reported
@playnewworld Tweet number... who cares about new severs... fix the queues
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Nullsan
(@Nullsan_NA) reported
@playnewworld Don't care... Tell your devs to pay attention to the forums. There are tons of people who can't play barring the risk of ruining their pc cause of an error and they won't acknowledge it.
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Volhov Velez
(@volhov_velez) reported
@LinkinBreak @arthur_wren @playnewworld Won’t solve the problem for those who got to lvl 20 day one
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João lanes
(@Jaolanes) reported
@playnewworld PLEASE FIX NARAKA SERVER, WE CANT DO THE 25 DG :(
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sussy baja blast
(@hashibiraa) reported
@playnewworld Any news on buffing respawn times for animals/bosses like overseer Zane cause my whole server is having issues w that lad sheeeesh
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BongoDuck
(@trespasser543) reported
@Trendd_ @ZarszGaming @playnewworld Same I’m on dominora and it’s been in the thousands since 9-10 am today. Currently been error messages in q 3 times 4 hours deep. But don’t worry they added more new servers that change nothing for us. Half these people are huffing dangerous amount of copium.
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Jadson Rocha
(@lordezera01) reported
@playnewworld it's ridiculous, adding maps, without solving the error of those who already have, the NARAKA S.A server is generally locked in the quest of dungeon 25 and no one speaks, SINCE THE BEGINNING THE SAME BUG, which I neglect with consumers.
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BongoDuck
(@trespasser543) reported
@abhilashpavan @Gothalion @playnewworld Same boat I’m dedicated to a server with a high lvl character, all my friends and company. But yeah man I’ll just totally re roll off of all my progress because they can’t see to fix server q’s. People act like that’s a totally viable thing to do.
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Paul Corlson
(@pauljc26) reported
@playnewworld Adding more worlds is not going to fix the problem, you need to increase the population of the servers People are not going to move, most are established on the serves they are on
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Veks
(@Veks344) reported
@eptddd @JCronnico @playnewworld You can’t switch server if you already have a character on another server u less you were making an entirely new character… who wants to keep starting over? Sick of clowns defending BS to no end. FFXIV never had this issue and they def have more players.