New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/26/2025 23:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • keshancs keshancs (@keshancs) reported

    @Steelcryo @playnewworld It still makes zero sense, content creation for a broken game? Just wait until everyone gets to play again then release cosmetics... otherwise gth

  • GoFuckY65385572 Go **** Yourself (@GoFuckY65385572) reported

    @playnewworld Please for the love of god fix the desync during wars. All its become is who can think of the next cheesy damage stack tactic to break the server. You fixed ice gauntlets and now flamethrowers are doing the same thing.

  • SWEbear021 björn sjöblom (@SWEbear021) reported

    @playnewworld will get the skeleton 1 but games have starting to crash for me when using spotify ,and today 3 times with no crash report at all after like 5m in game...

  • Steelcryo Steelcryo (@Steelcryo) reported

    @keshancs @playnewworld Art team is an entirely different team to Network and data. If they paused any artwork being done to fix this issue, the art team would be sat there twiddling their thumbs. Might as well have them doing something while the issue is being fixed by the right people.

  • Steelcryo Steelcryo (@Steelcryo) reported

    @keshancs @playnewworld The people who can't play will still be able to get the content once the problem is fixed. Again, entirely different departments. Would make no sense to pause one department to wait on another. Huge waste of money and resources.

  • aiexjaja Alexander (@aiexjaja) reported

    @playnewworld ... within a few minutes, and instead of a fix we get pumpkins

  • keshancs keshancs (@keshancs) reported

    @Steelcryo @playnewworld I am not having issues, I didn't transfer, because it's completely broken. Company of this size releasing unfinished feature, yet they have time to release cosmetics.

  • Steelcryo Steelcryo (@Steelcryo) reported

    @keshancs @playnewworld I agree releasing an unfinished feature is bad, but sometimes bugs happen that you can't find until they go live. That said, something this broken should warrant shutting the service As for things on the store, I highly doubt the art team has much bearing on network data issues

  • ScorpioAleck Scorpious_Aleck (@ScorpioAleck) reported

    @playnewworld It's all good and dandy but I would rather AGS fix the glaring issues with NW rather than having stuff created for the store. Can't buy stuff from store if players are not wanting to play the game from major issues plaguing the game.

  • Vinnysucks182 Vincent (@Vinnysucks182) reported

    @playnewworld GAME IS BROKEN FIX CHARACTER PERSIST AND GOLD DUPE NOW SHUT DOWN SERVERS

  • ifuwannabewithm andrés hernández (@ifuwannabewithm) reported

    @playnewworld fix the fcking lag pls...

  • GoFuckY65385572 Go **** Yourself (@GoFuckY65385572) reported

    @playnewworld Please for the love of god fix the desync during wars. All its become is who can think of the next cheesy damage stack tactic to break the server. You fixed ice gauntlets and now flamethrowers are doing the same thing.

  • MeruaA Alvin (@MeruaA) reported

    @playnewworld I have had the failing to persist bug for the past 12 hours.. i have been unable to play we have had VERY little response from new world can we please get an update about this issue..

  • aiexjaja Alexander (@aiexjaja) reported

    @playnewworld Alright I get there are different teams doing different jobs and you cant have designers waiting and not do stuff when the back-end programmers are fixing all the issues. But it feels quite humiliating when the server-transfer bug that stops all your progression and kicks you....

  • BkSavage_718_ Boca (@BkSavage_718_) reported

    @playnewworld Are we gonna get a fix on people losing progress after switching servers? Why haven’t you guys posted anything about this?

  • Steelcryo Steelcryo (@Steelcryo) reported

    @keshancs @playnewworld Nope, I've not seen any issues with it. Not really looked. Doesn't change my original point either. What if the issue you're having is different to one someone else reports?

  • zulebenlernen Katzenmensch (@zulebenlernen) reported

    @keshancs @Steelcryo @playnewworld Art team wont fix games and youd know that if you had even the slightest idea of what youre talking about.

  • Lucifuriuz Lucifuriuz (@Lucifuriuz) reported

    @x_I_A_N_x @playnewworld Having the same issue. After talking to their reps, it is a known issue and is being actively worked on. Hopefully it doesn't keep us out too long :)

  • ItsSABER_ SABER (@ItsSABER_) reported

    @studingo @playnewworld They fix bugs every week

  • ItsSABER_ SABER (@ItsSABER_) reported

    @ScorpioAleck @playnewworld Yeah let me go tell the Asset creation and marketing team to go fix the war lag brb

  • donalron aLmiR (@donalron) reported

    @playnewworld That's cute. Do you happen to check the NW forums maybe in the last 12 hours...there seems to be a "tiny" issue with gold duplication or so

  • ItsSABER_ SABER (@ItsSABER_) reported

    @donalron @playnewworld They know, not really a big issue though easily reversible

  • keshancs keshancs (@keshancs) reported

    @Steelcryo @playnewworld If you are not aware of ongoing issues it is only your problem, they know how they messed up

  • EclipsingDreams 🐝CHEEYUH🐝 (@EclipsingDreams) reported

    @playnewworld Please fix the transfer bug, I am unable to do anything without my character being rolled back to where I was at transfer and there has not been an update on the forums in several hours. Character_Persist_Failed has made the game unplayable.

  • keshancs keshancs (@keshancs) reported

    @Steelcryo @playnewworld And by fix I meant to fix everything that does not allow people to continue playing which should have been tested before the feature release, like they said they would, to ensure it works, but clearly it does not.

  • dBtmuwB Sasa (@dBtmuwB) reported

    @playnewworld I just changed server, from Murias to Midgard. There is to much players online after work time, some zones are lagging. Mobs are lagging, gathering is lagging. And there is no way no to transfer back or to another server? I rather quit than play with that lag.

  • Steelcryo Steelcryo (@Steelcryo) reported

    @keshancs @playnewworld You said "they have time to release cosmetics" as if the art team releasing this would have any bearing on network issues. I'm not here to argue with you dude, all I'm saying is in future tweet more useful information if you want devs to fix something. Not an attack, just advice

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Sauc_e @playnewworld Yeah let me go tell the Asset creation and marketing team to go fix the war lag brb

  • forizonofficial pk (@forizonofficial) reported

    @playnewworld Weird how people think the artists making the outfits are somehow the ones also fixing the code for server issues

  • GoFuckY65385572 Go **** Yourself (@GoFuckY65385572) reported

    @playnewworld Please for the love of god fix the desync during wars. All its become is who can think of the next cheesy damage stack tactic to break the server. You fixed ice gauntlets and now flamethrowers are doing the same thing.