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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Roy
(@slaysomecheeks) reported
@playnewworld Fix the broken game… people are legit not playing anymore due to it.
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Furious Pierre
(@FuriousPierre) reported
@playnewworld Didn't get a chance to login. Tried over the weekend but everyone wasn't on the t1 level. So I sat there lfg then logged off.. good times
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Leonardo Moreira
(@Leonard71745865) reported
@playnewworld Guys, please. FIX the SA servers or all servers. Pvp is one of the most intersting thing in this game, so please, fix the servers, so we can keep doing it. Pvp lagging is TERRIBLE. Outpost is lagged, war is lagged, open world is lagged... People is just teleporting...
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TekkenJlN
(@germanocassese) reported
@playnewworld Brittia server lagging for 3 hours now, we lost the war with all this lag, we are now rolling in the city. everyone complaining in global chat for lag. WTF is going on. We lost dungeon runs last night, now war. we can't play, i also got the ''removed from war' bug
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Aspect
(@Apex_Griz) reported
@DamnG5XD @playnewworld That has nothing to do with it. Notice how they made them more accessible so now it's cheaper? It's an AGS problem not a server problem you pleb. It'll change, not sure when but it will and you'll be like "wow that guy was right".
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Dalaaji_R
(@Dalaaji_R) reported
@playnewworld Complete a Level 4, but can't do another since it is LOCKED. Having to back-track to get the levels unlocked to move forward is deflating. Completing level 3 on Gold and not having it unlocked as well sucks. Challenge is nice, but fix the system.
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🚨G5| F.A.F.O🚨
(@DamnG5XD) reported
@Apex_Griz @playnewworld You can’t make a broad claim and only mention one MMO….that’s the problem with what you said
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🍦🥶
(@ibetyouarewrong) reported
@playnewworld “Lag Detected”
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Paul Licari
(@paullicarii) reported
@playnewworld Can you please fix bugs and add global cooldown timers?!?!?
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Tyler Skinner
(@skinntyl) reported
@playnewworld Terrible! Fix your servers and maybe we will enjoy them! Nothing like getting lagged detected on an M8 causing all of us to die.
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Connor
(@Poofzi_) reported
@playnewworld dogshit... gearscore mutators... still cant fix slow bug. braindead company.
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Joe Risk
(@NotXilent) reported
@ImAndySmith @playnewworld So you get the point of it then. To give us something to do while they fix bugs then work on more new content. It wasn’t meant to be the hardest thing ever, it’s content to get people through the next month of bug fixes before they release more new stuff.
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jwhite
(@LotusPodTattoo) reported
@playnewworld Well let’s see several orbs I’ve ran I’ve gotten lag detected which cause a team wipe several times in turn wasting my orb…sooo much fun!!
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Xaar
(@felerolan) reported
@playnewworld How about you fix your dog **** game instead?
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some individual
(@some_individual) reported
@playnewworld Fix ice gauntlet and nerf icespike
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Definitely Not Wzrd
(@ImNotWzrd) reported
@playnewworld play fix your dog **** game…. Can’t even move during war… so much ******* lag
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CaptSavagery
(@CaptainSavager2) reported
@playnewworld I wish y'all would just fix sh*t. after 1500 hours, imma go do something else for awhile.
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Tom
(@tahmiboy) reported
@playnewworld Please fix Topaz Gyp Attunement time... one hour is NOT enough. The most stressful hour of my day... literally 1/50 drop a topaz and 1 hour just is not enough
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld fix your dog **** game you ******* idiots holy ****! How you dumbasses have jobs it's beyond me. I woulda been fired a long time ago if I was this incompetent
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Marcus
(@MarcusMMALV) reported
Words can't properly describe how inept the @playnewworld developers must be. How can you continually **** up every single thing you attempt to fix, all while breaking even more **** with the multiple daily patches needed? Inexcusable from a company of this scope. #NewWorld
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good kid
(@23maalf) reported
@playnewworld Yes. Now imo we need: 1. more server mergers/transfer keys (most SA servers still dead); 2. more PVP faction missions; 3. checks and balances for companies, so they won't break a server (some servers are beyond fix at this point).
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Ash
(@8508Smash) reported
@playnewworld @kipheo_art Can we fix tanks. Take over a million damage in a war, come in 80's - 90's First mutation dungeon resistant to slash damage, sword is useless even with ancient bane. Sure you can use other weapons to taunt, but nothing is effective like defiant stance. A mace and shield combo??
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iShi
(@ishigure_7) reported
@playnewworld I just wish they solved my problem with the rod of azoth quests, waiting until today to give me a solution and nothing...
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Jordan King
(@Jordan4king) reported
@playnewworld Stop the gate keeping. Make the game more accessible to play and fix the economy y’all for some reason designed to fail.
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#RaiderNation
(@NugsLoL) reported
@playnewworld Lag Detected
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Stereotype Steve
(@Stereotyp_Steve) reported
@playnewworld Got a Gold 3 but am tired of the lag detected that has kicked us from 3 Mutated Laz runs and lose out on the time bonus because the timer drops after it happens. Would be great if you fixed this ****. Tired of all of the infrastructure/server issues that should not be happening
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Scott Jones
(@c0ba7t) reported
@playnewworld Are you aware of the lag? Server is Trapalanda. Rubberbanding EVERYWHERE!
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3BeersLater
(@TreBeersLater) reported
@playnewworld It's challenge to login everyday as it's more of a job than a game with all these boring updates. So much for a PvP focused game
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KAHN Slayer92
(@KAHN_Slayer92) reported
@playnewworld This is a problem. Legendary equipment obtained through farming is like a symbol of luck, but you are overlooking this part. Legendary items must be disassembled to obtain Umbral Shard, or to obtain materials for crafting legendary items, you must take measures.
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Panda 🐼
(@ItsMe___Panda) reported
Loving the mutations @playnewworld, but getting lag detected (still getting silver) & not getting codex is becoming a problem. With the limited amount of orbs, it's really frustrating knowing you passed 3 levels but had to re-do them because of no Codex & now can't go up to M10.