New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/19/2025 12:05

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Akadi00 Akadi00 (@Akadi00) reported

    @NBKMistik @playnewworld Good luck to everyone and hope the Login Queue wont be to bad :P

  • TheAivarioha Aivarioha (@TheAivarioha) reported

    @playnewworld close the Hellheim server. most people stuck with bugs and in queues that don't move while others are playing and progressing. Close server and fix the issues before competitive integrity is ruined!

  • Thrizian Danny Oosthoek (@Thrizian) reported

    @playnewworld I'm totally stuck, I walked from the starting zone towards the first town. "Lag Detected" And Now i keep getting "Server has an error loading your spawn point"

  • judge_zeus Judge Zeus (@judge_zeus) reported

    @playnewworld Hellheim server, majority can’t press E to interact, tried relog, restarted game and died still no fix…

  • aaylow_ 👑 (@aaylow_) reported

    My @playnewworld journey through the queue ... From 8K9 to 11K (why ??), then crash. From 800 to 100, then crash. Now back to 7K2. What about you lol ? #NewWorldMMO

  • Velteia Velteia (@Velteia) reported

    @playnewworld Silpium Server down? Can't login and get a "Maintenance Message"

  • Tonyahaugen_ Protein_404 (@Tonyahaugen_) reported

    @playnewworld so.. 2hours of gametime.. then the server crashes? FIX IT

  • itsD3NTON imDenton (@itsD3NTON) reported

    @playnewworld i can't even get in game due to the server queue... now there's a login error "world maintenance" message. FML.. amazing

  • Tonyahaugen_ Protein_404 (@Tonyahaugen_) reported

    @DannehTV @playnewworld so.. 2hours of gametime.. then the server crashes? FIX IT

  • notelkz Matt // elkz 🕹️Tales of Arise (@notelkz) reported

    @TheePhenomenal1 @playnewworld I wante dto get an early start and make sure I had my name reserved, always knew there would be issues but the fact I can play but not loot is.. a slight annoyance lol.

  • derrfe J C M D (@derrfe) reported

    @playnewworld unable to play tutorial as my character ends up not being able to equip shield and rations , this is happening in multiple worlds , how do i fix this bug ?

  • Nirealy S (@Nirealy) reported

    @playnewworld I am having problems with the faction missions, I had to defeat wolves and withered but neither of them are spawning around the given area. I am in the Tupia EU server in the Syndicate faction

  • cakdgnqq Can Akdoğan (@cakdgnqq) reported

    @SmashleyTwitch @playnewworld It takes 3.5 hours to login fam

  • Jontwittz Jon-Andre (@Jontwittz) reported

    @DannehTV @playnewworld Cmon! Inform us on server issues

  • JordanShelton20 JordPlays2Much (@JordanShelton20) reported

    Anyone else getting server under maintenance on #NewWorldMMO My fae server seems to be the only server down? @playnewworld

  • MykelNeiD MykelNeiD (@MykelNeiD) reported

    @playnewworld what's going on with Antillia ? Was disconnected, my char rolled back to lvl 1 and the login server is in maintenance?

  • TRKyle89 TRKyle (@TRKyle89) reported

    @playnewworld servers are SO BAD!!! joined in to create character then crash, start up and im 2000+ then crash at 800 which took an hour to get too.. then loaded up and then in que of 7000+ and hasnt moved barely within an hour. cant even refund this stupid game because of steam 2 hour refund

  • KDSBest KDSBest (@KDSBest) reported

    @playnewworld login queue spot sub 500 after 2h waiting and then maintainance. WTF!

  • Preditaah Saint Preditaah (@Preditaah) reported

    .@playnewworld fix your e key, i want to play the game

  • BrancorDinamico Barcaro ツ (@BrancorDinamico) reported

    @playnewworld Guys, do you know how to solve the problem that does not appear to twitch to link your account in New World?

  • RiotKengen Riot Kengen (@RiotKengen) reported

    @Mendo @playnewworld Well, i had ~200 after crash, while others were at 8k

  • Ciryi3 Ciryi (@Ciryi3) reported

    @playnewworld Only Ekera server down or all servers ?

  • ExAequoWasTaken Aaron Bujalance (@ExAequoWasTaken) reported

    @AMZNGameStudios @playnewworld #NewWorldMMO Hellheim queue not working at all, server was working until you put it on maintenance. Afterwards, we became unable to log in. Great job, meanwhile streamers are getting an unfair advantage and getting closer to owning towns.

  • ssixk3 Dickson (@ssixk3) reported

    @playnewworld "lag detected" what do i do?

  • boss179599 Blake-worst adc main (@boss179599) reported

    @playnewworld everytime I try to launch the game I get the error code: 30005 (CreateServive failed with 1072)

  • KDSBest KDSBest (@KDSBest) reported

    @playnewworld Login Queue 2h waiting close to login. And then login maintainance. Great Job, bullshit!

  • Hi_Im_Larry Hi I'm Larry (@Hi_Im_Larry) reported

    @playnewworld Hey guys, will the server capacity be increased later? 2k pop aint much when 6k+ are trying to login on a server

  • corncockcors James Taylor (@corncockcors) reported

    @playnewworld staggers their launch to avoid server problems but the entire player base decides to flood a select few eu servers and then wonder why they’re crashing. Smh

  • peterst03606085 peter steel (@peterst03606085) reported

    @Justin42O @playnewworld Wasn't much to fix don't know what you're crying about.

  • exoqqen (@exoqqen) reported

    @playnewworld ******* fix hellheim, interacting not working, q doesnt move, server died