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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ZeK
(@ZekShitsonem) reported
@playnewworld so glad I sit in 600 queue to just crash the second I get in the server to be put right into a 750 queue.
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Haiguh
(@Haiguh1k) reported
@playnewworld I signed up for my 1st war today for a fight over Mourningdale, I was in Edengrove. Accepted the teleport to join the war, got bugged into a repeated loading screen error and now I'm not even able to log into the game while the war is going on. I got in 1 time and
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TheSqueamishVampire
(@Squeamish_Vamp) reported
@jessicajunekim @playnewworld i have been talking to amazon games daily about this issue, I still have not even made it to the tutorial of the game yet and I have nearly 10 hours of time in the game trying to fix it. the only word from devs is "we are aware of the issue and are working on it" with no eta....
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ZeK
(@ZekShitsonem) reported
@playnewworld Sat in 600 queue just to crash literally the second I got into the server just to be put into another 750 queue. Honestly **** you @playnewworld
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Ethan
(@Kickingsoftly) reported
@playnewworld Yea none of this helps my friends who still can’t make characters on my server. And since you guys have been completely vague about how server transfers work they don’t want to waste time on another. A shockingly low amount of communication on the issues in this age for an MMO.
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TheSqueamishVampire
(@Squeamish_Vamp) reported
@playnewworld Can you please give us some kind of information on the “connection registration did not arrive in time: DistributionManagerConnectedMsg” error, it has made the game entirely inaccessible to a lot of us. not lag just completely unplayable. Can't even do the tutorial.
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Blake
(@BlakeAbernath10) reported
@playnewworld my friend is having trouble making a new character for vingolf
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Jonathon Grant
(@JonathonGrant6) reported
@RaymondDelTaco @playnewworld Same issue here all day since patch
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Trung Le
(@Trungle000) reported
@playnewworld Scrolling target heal crash the game.
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Kenshii
(@MunizKenneth) reported
@DiegoLlanos11 @playnewworld my CPU was overheating, that was the issue for me
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Alex Rhymer
(@WickedxRhyme) reported
@playnewworld so I guess the patch did fix my achievement issue (no titles) because I just got my first one .. 54 achievements later lol any chance I’ll be able to get the ones I’ve missed? #newworldhelp
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TJ
(@xPlacebo) reported
@CYBERPOWERPC @playnewworld Can't receive any customer service from you*
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Sir Dydimus
(@SDydimus) reported
@SagireAuditum @playnewworld I am not really sure that cheaping out is the only variable here. NW might be exposing some manufacturer’s problems. I agree. But still…GPU numbers during the menu and during queue are not that normal. I don’t know. Hopefully everything will be alright
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Angel DeJesus
(@AngelLuis93) reported
@playnewworld After update im experiencing major frame drops . Wasn't a problem before, my settings haven't been touched
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⭐ MagickManta ⭐ | Twitch TV & TikTok
(@MagickManta) reported
@playnewworld @KuroLilyStream So I'm getting error code 120??
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Joseph Webb
(@Rudka83) reported
@AngryConsGamer @playnewworld Most of my company has the same problem
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Raymond DelTaco
(@RaymondDelTaco) reported
@playnewworld Every time i try and play, it boots after 5 minutes saying lag detected not authorized to keep playing. Then when i try and get back in i get a unknown file version (assets/gamedata.pak)
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Jon S
(@evilabed92) reported
@playnewworld I downloaded the patch today and I keep getting booted from the game now and encounter fatal errors
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Ethan Price
(@Paradox_EP) reported
@flclfool @playnewworld @KuroLilyStream No I'm saying ongoing. There's no way to communicate with everyone unless they are on. Most of the issues with the game are ones that are noticed nonstop. Key gameplay bugs
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MP_Forza
(@pae777sano) reported
@playnewworld I read there would be fixes to Twitch login stability - however I still don't have the option to signin to Twitch. Doesn't show up in the top right. Even when turning settings on. Is it still disabled?
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Aiden coupe
(@aidencoupe) reported
@playnewworld I've just installed new world on Steam and the game is not working
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psychoKittyOG🍿
(@psychoKittyOG) reported
@TheBigOldWolf @playnewworld Prior the crash yes everything was normal and green nothing crazy. I assume the game glitched out causing the encoding error which crashed my stream and pc
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syncer
(@sYnCeR_gc) reported
I was loading into a war in @playnewworld and got an infinite loading screen and I've tried everything to fix it but nada D:
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TheSqueamishVampire
(@Squeamish_Vamp) reported
@rebeloigor @playnewworld still waiting on a fix for this after a week of constantly contacting amazon games support
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Praveen Ram
(@praveenram1983) reported
@playnewworld Guys who has problems after update, verify most games with steam as client gets these errors. That's why other games have their own client in standalone or integrated to steam...
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Ancientswords
(@Ancientswords) reported
@playnewworld Somehow the game is actually worse and more bugged after the maintenance. Can you fix this pls?
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Cordellia Future First Light Governor
(@lynncordellia) reported
@bennettalex21 @playnewworld Haven’t had a fishing crash since beta. However the company message bug is still there.
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TJ
(@xPlacebo) reported
@CYBERPOWERPC @playnewworld Also keep getting emails about surveys for your customer service but I can receive customer service from you on emails, phone or on here.
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Revan619
(@revan619) reported
@playnewworld So cant help but notice the azoth staff still does not work. Firestaff casts flame pillar on self if sheathed. There infinite death screen is still a thing. A lot of the fixes are not fixed yet such as the leaving event message and compass issues. Hopefully you can pass it on
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Merman Kes
(@JakkuZakku_24) reported
@playnewworld Why do I get kicked out of server mid war? Dis happened twice 😭😭 Not even a crash just a kick out of the server and back into queue