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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dan | VikingDan
(@VikingDanTV) reported
anyone having an issue with #NewWorld voice comms not working? Discord and Skype audio is fine, just game audio isnt. Any fix? @playnewworld
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ɢʀɪɴᴢ Got Priors ;(
(@grinsterrr) reported
from
Tiverton, Rhode Island
@playnewworld **** your game it’s garbage fix the quest lines and people getting 0 credit for ****.
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Suepruh
(@Suepruh) reported
@playnewworld any updates on the window issue when you alt enter?
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salman
(@salman_saad) reported
@playnewworld am i the only who has the crashing issue i have the gtx 1080 with i7 7820HK and a 32 GB ram, i had no prob with the beta but after lunch the game crushes every time.........help
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David Winder
(@StealthyAssassn) reported
@VikingDanTV @playnewworld I think some of my company have been having issues with it tonight aswell
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data is the new oil
(@Sauc_e) reported
@playnewworld guys....your FIRST and ONLY priority right now should be fixing lag and de-syncing in wars. It was fixed in the open beta. What happened between then and now which makes playing wars on the points completely unfeasible?
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VTr4mst
(@vtr4mst) reported
@RaimaForAll @playnewworld downtime today for fix bugs? in same hour like other days 👀
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That Witch Akara 💫
(@EmpressAkara) reported
@playnewworld What is going on with the Onogoro server on US east? Cosntant lag, getting kicked out of game. Took a long time for it to render the world when logging back in.
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K Tran
(@AyySpAsi) reported
@playnewworld Yo, why did I not get any reward for participating in a war? Please give me my rewards and fix that bug :(
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Kaiser Aldrich
(@KaiserAldrich) reported
Fed up with the fact that an attacker can just insta win a war in @playnewworld if they all coordinate ice gauntlet domes on a single point and lag the game out. Something needs to be done
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ɢʀɪɴᴢ Got Priors ;(
(@grinsterrr) reported
from
Tiverton, Rhode Island
I don’t usually quit games I like but when I do it’s because the devs don’t know how to fix a thing. So I shall go somewhere else nice knowing ya @playnewworld
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Marcel Müller
(@iLLbiLL111) reported
@playnewworld What about outpost rush? What about azoth stuff fix? Why do you take down servers for 11 h to fix a few irrelevant bugs? We don't want to stroke that dog, no one cares about this.
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Tyler
(@Pweach) reported
@TheWarBoard I think this is something that @playnewworld needs to add themselves & just eliminate the entire “potential issue” of a third party software being used for such an amazing QOL upgrade.
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Ruess
(@Rhuess) reported
@playnewworld please fix Gravity Well. I'm sick of only seeing Greataxes and Hatchets to counter the other Greataxes..
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Vex
(@VexxxGaming) reported
I don't care if any else agrees, the fact that a company can win a territory through a lag fest and jack the property tax up 20% is ******* nonsense. @playnewworld
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R&M Comics
(@RM_Comics) reported
@SilvaMandy1 @crownchannel @playnewworld Depends, it's happening to high wattage Nvidia cards (so mostly the RTX 20 series and up) & even then it doesn't always happen. Im glad you're 300 hours in with no issues, I was 24 hours in with no issues when I uninstalled. It's not that the game is bad just can't risk it
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ON3ILL
(@ON3ILLTV) reported
@TweetGrae @FateFromFiction @playnewworld Simple fix for this would be to add a 30 second timer before PvP is disabled in a safe zone. It would mean a small chance of PvP in towns though. I’d much rather be able to chase people down that are hopping in and out the safe zone
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Aksel Leth
(@AkselLeth) reported
@TheDanishMauro @playnewworld I have the same issue. Can’t log in. Seems it’s not a problem on US servers. What’s going on @playnewworld ??
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GNÄNN
(@ntcyaLIVE) reported
@primegaming @playnewworld the sword didn't just appear the emote, but another person with this problem ?
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dennis gonsior
(@xXJustaGuyXx1) reported
@playnewworld i hate ur *** hole ur support is so ******* annoyin i do nothing and get every second day banned fix ur ******* sulpport
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Marco Stockmann
(@Blinzler) reported
@playnewworld nothing changed on my end, i was perfectly able to play the game before. i've timed the freezes and it appears i get one every 4 minutes, completely freezing the game for up to a minute before returning to normal or greeting me with the linked error message.
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Mc_Leafy
(@leafy_mc) reported
@playnewworld are you gonna fix lag in wars so that people can't exploit and win points? people legit spamming hammers and ice gauntlets to win wars
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Ramms23
(@anaijor) reported
@Dynomegacom @playnewworld @AMZNGameStudios oh wow. that sucks! Literarily the only point of fishing was for those treasure chest rewards. Please fix this
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TheDanishMauro
(@TheDanishMauro) reported
@AkselLeth @playnewworld Nope EU have same issue #NewWorld
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Constantine1337
(@ConstantineX_X) reported
@playnewworld is EU down again? Getting @mm_connerr_rep_timout errors when trying to load char. Cant get on.. Your websites and twitch oddly dont work either
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David Winder
(@StealthyAssassn) reported
@VikingDanTV @playnewworld Nah. I did find that I had to restart the game once for it to recognise the mic etc properly. But this seems a total different issue to that and yeah just confirmed with some of our guys they have been having issues too
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KKINALI_TV
(@kKinali_TV) reported
@playnewworld Servers down? Again? Can't play on EUC.
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UnrealYuki
(@ZFYuki) reported
hey @playnewworld For the love of christ please fix the MotherWell quest, allowing other people to enter, it's going to get to the point where no-one will be able to complete the main story line!!!
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B
(@Twatch678) reported
@playnewworld literally cant play the game, ive tried every ghetto fix, I have 1080Ti i7 CPU etc, playing on lowest graphics and game still crashes on every load
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Dan S.
(@KarmA_PsY) reported
@playnewworld @playnewworld #NewWorld South American servers are crashing and lagging horribly since this last patch, almost unplayable. SA East, sever Ekur. Never got disconnected until today.