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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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K_A_N_J_I
(@Twitch_KANJI) reported
@Gothalion @playnewworld I am really disappointed. They did not disable wars until they could fix the issue(s). Similar to how they disabled outpost rush. It’s a shame the game has so much potential.
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fatbus
(@rramosp2) reported
@playnewworld @Streetbfan Problem is that community managers are the only point of contact for the players. For EU particularly (9h maintenance downtime remember ?) our trust is shaky and this "it ain't my job to fix it" discourse isn't really reassuring.
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Joey Wilburn
(@saulmdgaming) reported
@TsuNAmI2069 @Gothalion @playnewworld Believe it’s lag.
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Anthony Volpe
(@advolpe07) reported
@playnewworld so you gonna fix the light armor bug where we are not receiving our 20% damage and it’s more like 8%. Or do you want heavy armor just to be meta. Light armor is at a serious disadvantage here guys. Along with pvp healing. Let’s go
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Havoc
(@havoc_uninstall) reported
@Triple_Gz1 @playnewworld Also fix the economy before the rest of the player base catches up. This is a complicated thing but I think it's worth some mulling over. Town board coin rewards and item repair costs also worth mentioning.
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Dain
(@LookitsDigz) reported
@YukiNihon2802 @pixelkeepers @playnewworld Invincibility Glitch that they're supposedly fix but are still there, T5 portals Outpost rush don't work, Questlines that stunt your progress because of bugs, token cap bug, servers can't handle Icegauntlet aoe spam, bug perks, bug drop rate, gold duping.
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HoppaBeks
(@HoppaBeks) reported
@playnewworld I love you. Please fix all of the PVP things. Please.
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Tobias Janevret
(@Tobbheh) reported
@AdamTuxTengler @playnewworld How tf is free attribute respec your main concern, stop flooding them with issues that don't exist. It only make you seem whiny.
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Weapon
(@WeaponII) reported
@Gothalion @playnewworld It is terribly insane how quiet they’ve been about this issue.
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Droopy
(@Droopy1943) reported
@Gothalion @playnewworld Yeah this is a real issue man it's completely killing the PVP and end game possibilities. Hopefully it's fixed soon and the game doesn't suffer too much.
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Zakouski
(@TwistedGeass) reported
Monarchs Edicts actually bug on New World. I can't achieve it and no quest is available to reach the 5/5. And It's been one month since ppl are talking about it in the forum. Can you fix it ? @amazongames @playnewworld
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Billidan Stormrage
(@Tzeriel) reported
@playnewworld Hey! Game is still utterly broken. Where are the patches?
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Makako
(@Makako_Games) reported
@playnewworld I think u are just joking us , why ******** don't fix this ******* easy exploits
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Alkitria
(@alkitria) reported
@playnewworld @AN1MA Hi @playnewworld Team, please let us voice out our concerns. We do not confuse anything. Other games have discords where players can report issues daily, you only offer website bug reports form. Offer easier option to report issues and the Twitter comments will be quieter.
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Darth Parri 🪐✨
(@Parrilla84) reported
@playnewworld Fix the game first, please.
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Justin "Riot Xenogenic" Hanson
(@Xenogenic) reported
@Gothalion @playnewworld My favorite has been the people on my server who genuinely think that their enemies are somehow exploiting to cause that lag so that they win (as if it only affects them or something)
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MakAttack34
(@MAttack34) reported
@ItsSABER_ @Gothalion @playnewworld In a game where pvp is the main endgame and zone control plays a factor, unfair pvp cuz people are intentionally lagging the game makes it unplayable. The game is lagging because of the player
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MUDCAT
(@MudcatTV) reported
@TsuNAmI2069 @Gothalion @playnewworld Just lag from players/AoE
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𝕰𝖊𝖗𝖎𝖊 𝕰𝖗𝖎𝖘
(@erislilyth) reported
@playnewworld I have an entire twitch VOD from another streamer on my server in a different faction. They're actively abusing the exploits still where they can lag the servers by the amounts of AOE in the game alone. Their main call outs were for healers & ice gauntlets
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Mozh
(@mognetmozh) reported
@playnewworld @TheHebroohammr Does the Dev team understand that there are bugs that actually hinder us playing and progressing in the game? Every day it gets harder to talk myself in to investing time in new world. I would say to fix stuff before breaking something else but what do I know.
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Gaming Guru
(@GamingGuru2021) reported
@playnewworld Hey guys. Great game. GREAT GAME. One thing - seems to be an issue whereby I can't avoid accidentally eating the wrong foods in my inventory sometimes. I've lost a lot of good foods for no reason. Could you look into it pls?
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Aaron 🐸
(@ItsCroakTV) reported
@helloimbucc @playnewworld @LoreseekersCast agree with you 100% I think in time they will. Once these initial issues of bugs and the whole transfer farce is over with. I think they'll turn their focus on things like the economy downfall
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The One
(@justiceTX3) reported
@NVIDIAGFN @playnewworld Please help answer hundreds of us who are having issues with fps drops at main menu ever since the latest patch. Only fix is to reboot PC and reopen New World to get FPS back to normal!!!
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Mr. T
(@DanishMeatball_) reported
@playnewworld @EmilEntenburg You can play with friends? I'm still stuck on a dead server because transfers are still broken. Must be nice to play with others in a MMORG.
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Jered Deadlyshot
(@Deadlyshot16) reported
@playnewworld Ban appeals take 24 hours... So the company mass reporting before a war has full advantage. SmH fix this ban system please.
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BenjiP
(@mrwoderfully) reported
@Gothalion @playnewworld That game companies still think the "lets stay silent and the problem will go away" thing still works in this day and age is baffeling. Even developers behing games like call of duty are actively communicating... Why would you try to smother your own succes like this?
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Jered Deadlyshot
(@Deadlyshot16) reported
@playnewworld I would really like you to fix the mass reporting on servers. We have had 2 different war leaders banned over mass reporting and a second ban went out this morning........ Guess what we have another war today. Any help would be greatly appreciated.
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MUDCAT
(@MudcatTV) reported
@Wavy_Sinatra @playnewworld The issue here isn't exploits, it's the lag present in all wars that renders everyone a statue.
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🌊TsuNAmI2069🌊
(@TsuNAmI2069) reported
@Gothalion @playnewworld Is this an exploit that ppl are abusing or just lag during the war that force genuine invaders to freeze?
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Vital
(@Vital46712651) reported
@playnewworld @EmilEntenburg there is... endless lag detected with all possible errors and crushes, your lumberyard engine sucks .