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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Steve🏴
(@sjktv_) reported
@JakeDaleyy @playnewworld Please fix the dungeon lag @playnewworld tir na nog(eu)
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LUQUINHAS
(@lucaskill49) reported
PLZ FIX THE TAMAG SERVER, I NEED PLAY WITH MY FRIENDS @playnewworld
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MarioStylez
(@Marstylerz) reported
@crownchannel @playnewworld Any update on the lag/desync in Expeditions ? It's been 5 days now and Amrine is still unplayable (you receive damage 2-3 seconds before the mobs start their attack animation). Kerguelen server.
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Elemental
(@ZyensTTV) reported
@playnewworld Amrine IS broken .... cant get into it whole server is having this issue..
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Noviscki
(@dinoviscki) reported
@playnewworld do you guys have any news about the LAG inside the dungeons??? cuz it's really unplayable and people here in Kukku server are getting quite frustrating about that.
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MadTighT inc.
(@MadTighTinc) reported
@playnewworld @BluntForceBambi @playnewworld Broken Armine excavation part of the story mission no go no orb no play
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303 | Fallen
(@RembrTheFalln) reported
@303Apples @playnewworld It's crazy they will respond to small, dumb questions from random people. Yet when a serious issue arises..... nothing.
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Matt
(@SirMattDoesIt) reported
Can we fix the Amrine dungeon please? So many people are stuck at this main quest because the dungeon is bugged… @playnewworld
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🎃Nanu Nanu Boo Boo🎃
(@NanuRaven) reported
PLEASE @playnewworld fix the Company Message of the Day (and add more company features). I shouldn't have to unbind all my keys to type in the discord invite... at least let me copy/paste??
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telinga telinga
(@telinga4458) reported
@ljorts @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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🐝CHEEYUH🐝
(@EclipsingDreams) reported
@SmashleyTwitch @playnewworld Oh hey I play on the same server and keep keeping kicked out of queue 😭 with an error
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Salty
(@TTVPappasalt) reported
@playnewworld Royllo is having that dungeon freeze issue.
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smith
(@smithmohanty0) reported
@TsoraPop @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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error code —-.-:-,-;-,8837,-,/;:
(@Burg3rtrash) reported
@playnewworld I made my character on the wrong server ima cry HELP. Ps love the game it’s incredible my only problem is now I have to restart entirely to play with the boys
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smith
(@smithmohanty0) reported
@Csinger1996 @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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smith
(@smithmohanty0) reported
@Dionatang_ @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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Ripper Fairman
(@FairmanRipper) reported
@playnewworld So is the lag in expeditions ever gunna be fixed?
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McRawDawg
(@btm41088) reported
@playnewworld please fix the lag. This game is unplayable atm
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Joe?
(@LifelessShutIn) reported
@playnewworld i dont play your game but i have witnessed a severe lack in fish recipes and fish and I recommend u fix that before anybody else finds out
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MadTighT inc.
(@MadTighTinc) reported
@playnewworld FIX ARMINE EXCAVATION on the TRAPALANDA server...... IT'S BROKEN....!!!!!!!
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nico 🖤
(@nicotwitchh) reported
Yo @playnewworld we have to talk... I got through queue and then went to my house, lag detected, got kicked?, and now I have to requeue? /:
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Connor
(@connor_wiltse) reported
@playnewworld Your main quest line is broke. Amrine quest does not work is there going to be a fix anytime soon? @playnewworld
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Kip
(@KJaggerX) reported
@playnewworld stop with all the other crap, and fix your servers! 500mb internet and I get nothing but lag detected. Highest ping I have is 32ms.
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bujoojoo
(@bujoojoo) reported
@MiltonTPike1 @playnewworld @SheriffEli - your boy has a problem...
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Matheus Luan
(@omatheusluan) reported
@playnewworld some positioning on lag dungeons on server kukku sa?
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Kitsyn 💙
(@kitsyn) reported
@playnewworld Please fix the "abandoning event" bug. It's just not feasible to relog to cure it. Thanks.
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Fireserpent7
(@Fireserpent71) reported
@playnewworld when will you fix the hatchet?
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smith
(@smithmohanty0) reported
@Csinger1996 @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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Kurtlandr
(@kurtlandr) reported
@Sacriel @playnewworld Like how amazon RTs this like it's an advert for their game - when in reality it highlights the biggest issue - only a tiny fraction of players get to actually participate in end game PVP.
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303 | Apples
(@303Apples) reported
@RembrTheFalln @playnewworld If their socials team responds to this, then the cat is out of the bag and everyone will see it. I would imagine they are looking to fix their system before acknowledging this is a problem. still not cool