New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DarthChillash Darth Chillash (@DarthChillash) reported

    @playnewworld do you have a plan on how to make us not wait to get into the game? I have a Bifrost character and it takes about 5-6 hours to get in. Is it possible to increase player count per server? Adding new servers doesn't feel like a fix for players who are already playing.

  • Rokente Michael Bennett (@Rokente) reported

    @playnewworld The issue isn't afk players. Once servers allow someone to get in without a stupid long que things will go smoother. Who wants to wait 6 hours when they need to run a errands IRL that may take 40 mins or less. It's almost 2022 server issues should be a thing in the past.

  • Noxzyy Callum Robinson (@Noxzyy) reported

    @ActnFly @getvindictive @playnewworld It's something to do with 3090's it's a hardware issue with a solder joint seperating watched a vid on it the other day

  • Alvaro022017 Alvaro (@Alvaro022017) reported

    @playnewworld I think is ridiculous there should be some sort of crash protection, 3 days in a row got a crash at exact same time fatal error and have queue for 4 hours in 2 occasions i think that is unacceptable, especially since is supposed to be an "MMO" maybe increase by 1k might help!!!

  • Niterfx NiterFx (@Niterfx) reported

    @playnewworld @LemmyBravo AFK players exist because of the ridiculous long queues. So the fix is not kicking afk player, is fixing the queues. If i leave for 10 minutes to do my stuff then ill have to wait 2 hours to start playing again.

  • ItsSkoot Steven (@ItsSkoot) reported

    @playnewworld can you please fix the issue with trying to type messages in chat or anything in menu. If i hit any keys typing that are bind to an action in game it instantly overrides me typing to perform that action instead

  • pebbs_uk ***** ****** (@pebbs_uk) reported

    @playnewworld When are you unlocking servers? so i can play with my freinds... And why is ****** a banned name? I have used my name for 20 years with ZERO issues.

  • masaj3k diego armando (@masaj3k) reported

    @playnewworld @DrakonmanTheFox he cant be afk if he dont exist, its just farming bot, where is problem... judging by the name, he have at least 4 brothers

  • retrov1king RetroViking -IndieGame Promo- (@retrov1king) reported

    @playnewworld You seriously need to fix this queue issue. Spending 3 hours to get in is ******* ridiculous.

  • jacori Jacori Maldonado (@jacori) reported

    @playnewworld Is it high volume at this time? Im having trouble connecting and logging in but did not have any issues at all this morning at around 7am

  • ThisOffendsMeTV Sir. Dad *** Todd (@ThisOffendsMeTV) reported

    @getvindictive @playnewworld I picked a low pop world and am having trouble finding someone to do a minimum 3 peep quest lol Other than that It’s been aight. Let’s roll when worlds merge idiot

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Zalmoxis_B @playnewworld @MiltonTPike1 If you are new there is plenty of no queue servers if you are not new and your server has a queue how exactly do you expect them to fix queues within a week?

  • ChibiiLegend chibii legend (@ChibiiLegend) reported

    @playnewworld By any chance, fix for critical error after you leave expedition ? im for 5th time in queue every single time i try to log in and im in loading to finally load to game its just critical error and i can go back to queue to "try again"

  • vapidraven Vapid Raven (@vapidraven) reported

    @playnewworld Idk if it's me (if yes - ignore) but I sometimes get massive lags when looking at certain points in the sky. When I look straight forward again the lag stops. Just wanted to let you know ♥

  • filthysnowman Thor (@filthysnowman) reported

    @playnewworld Implement some sort of disconnect protection so someone that got disconnected for 15s - 1 minute doesn't get penalized by having to wait in a 3 hour + que to play with their friends again.

  • 3ncode Arnie (@3ncode) reported

    @playnewworld please, please, please sort out queue disconnect/crash protection. I've worked all day preparing for a war only to crash before the start and end up in a 3 hour queue (after going through a 3 hour queue to play!).

  • TerribleTrebor TerribleTrebor (@TerribleTrebor) reported

    @playnewworld Love the game, BUT... Would be Nice if you could fix the "Lag detected". Kicks me out and into que, I que for 30 min (longer later on the day), i get in, play for 10 min and then repeat. Unplayable.

  • AS3Ddruck AS-3D Druck (@AS3Ddruck) reported

    @playnewworld Why are you wasting time to show how awfull you planed this out instead of fixing the Problem. Just allow 20 000 People on 1 Server with 3-4 Instances instead of 2000. This Game is about to fail in a few Weeks (long therm) And add Region Block

  • IM_The_Chopper THE Chopper (@IM_The_Chopper) reported

    Finally get on early enough to beat the que and have time to play for hours but half way through stream @playnewworld took the server down for maintenance 🙃 Oh yeah and it was the only server down for maintenance. Sick...

  • LeVossy Vossy (@LeVossy) reported

    @playnewworld Hey guys, just a quick question. I'am stuck at queueposition #26 after having a disconnect (sadly) now this position doesn't move at all, even after waiting for like 20min i restartet everything from steam to the whole pc. - Still Queue #26, am i bugged out?

  • secretsenshi_ Secret_Senshi_ (@secretsenshi_) reported

    @playnewworld Just glad to see you guys are working on fixes rather than ignoring the issues

  • alderei_saif Saif Alderei (@alderei_saif) reported

    @lChappelll1 @playnewworld bro how to fix this issue

  • Krotha_ Krotha (@Krotha_) reported

    Getting back to back disconnects on El Dorado. Lag Detected message. What's the word @playnewworld ?

  • GabenSteve Steve Gaben (@GabenSteve) reported

    @LemmyBravo @playnewworld Wall runners are a symptom of the **** queues. Yes this exacerbates the problem but it is not the source.

  • xTINZZx Tinzz Beep/Boop/Bop (@xTINZZx) reported

    @Cup_of_Joe904 @playnewworld User error! Lmfao

  • themountainbjj Eric Duncan (@themountainbjj) reported

    @AnthonyKongphan @playnewworld Great axe/Hammer and full con build. I cant fight 5 to 10 mobs at once and I have little trouble killing any player other than healers

  • iam_beardman Beardman (@iam_beardman) reported

    @playnewworld please fix your queuing system. waiting in it for hours and getting down to the 300s to get kicked out and go back to the 1600s is devesatating.

  • longshotmagoo Stephen McHugh (@longshotmagoo) reported

    @playnewworld can you please for the love of all things add a disconnect protection into the queue system. I get random internet restarts and have lost several hours of my life in queues because i then have to join at the back of the queue again even though i was in and playing :(

  • kokbiel tintin eriksson (@kokbiel) reported

    @playnewworld I would love to provide screenshots, but it would be so hard to choose wich one of all the screenshots saying "LAG DETECTED" I would send.

  • Irregular_Matt Matthew Eckert (@Irregular_Matt) reported

    @playnewworld Great, so we know how long we have to wait before we get in line.. How about address the problem rather than telling us how long the line is.