Is New World down?
Some problems detected
Users are reporting problems related to: sign in and glitches.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 16: Problems at New World
New World is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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BlacCobra
(@Champioee) reported
@playnewworld We already paid for the service and game so let us get into the game quickly... Why do we need to wait to play the game like waiting for Amazon's courier?
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ClassiGetsSassi
(@ClassiGetsSassi) reported
@AladdinLTD @playnewworld From what I've heard, if you crash, it puts you into a different queue than the normal first time player base, but that might just be a rumor?
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esKa
(@esKa_gg) reported
@playnewworld Is there any news on a fix for the Armine dungeon bug? The server Nunne Chaha is having issues, mobs hitboxes don't exsist and massive CD on your abilities, and it's somehow making people invincible to light/heavy attacks and only venerable to abilities in PVP too.
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steve
(@lambo_steve) reported
@playnewworld PLEASE sort the server issues. I’ve tried for 2 days to get on and I’ve still not played a game I paid for !!!!! I work so I can’t spend 5 hours in a Queue that keeps kicking me out.
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FangoFett
(@ElTony1620) reported
@InvittoMane @CtrlAltTaco @playnewworld Because more players = Unstable server, maybe server lag who knows what kind of problem servers would have if they increase the capacity by alot.
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Ricardo Alavez
(@QSRIchi1) reported
@playnewworld Fix US-East Silha 1600+ in queue
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DOPESTSOLDIER
(@DOPESTSOLDIER) reported
@playnewworld UPDATE: I press "OK" and waited 20 seconds and it put me back into Queue right around where I was when I got the error.
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Hzinn
(@HaHarisson) reported
@playnewworld PLEAAASEEEE Fix NARAKA (SA) DG Amrine's not working
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gifty
(@giftzwergg) reported
@JonSnaw_1 @Adman43536 @playnewworld good luck not getting a connection error!
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M7MD 🇸🇦❤️
(@HamondMark) reported
@primegaming @playnewworld @Fextralife Got all the items from the drops and still haven't even played the game stuck at lvl12 thanks to your queues ... please fix it, this is outrageous. 11 hours in queue and still 3900 in queue GREAT LAUNCH BTW
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Adam Kwiatkowski
(@Adman43536) reported
@JonSnaw_1 @playnewworld Again… sounds like poor planing… They had issues with long queues in the beta… seems they didn’t address that very well.
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Subheim
(@Dreamruinerz) reported
@playnewworld Connection error when all is good on my side, 3-4 hours of waiting in queue, was at 30 when it happens, get me back in :(
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Thiccgirlpeach
(@thiccgirlpeach) reported
NEW WORLDDDD fix this queueing!!!!! @playnewworld
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ben stanger
(@GamerB3njji) reported
@playnewworld Fix loadin times in slavna eu server please
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Vgbx
(@vgbx99) reported
@playnewworld Plz maintenance fix Server SA/ALATYR
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Vitor Vaz
(@Vitor_Vaz15) reported
@playnewworld There seems to be a problem with the server names ingame. I play in Muspelheim, and everyday in the "Esc" menu it tells me im logged in a different server.
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Pancho Andrade C
(@Panch_20) reported
@playnewworld Guys cmon… waiting 4 hours to enter, playing for 20 minutes get disconnected due to “lag detected” when I have a perfectly good internet connection, then having to wait another 4-5 hours to enter again… been with you since alpha this is not nice
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Cevy
(@HostCevy) reported
@playnewworld now onto the queue issues
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SWE_Motorizer
(@SWE_Motorizer) reported
@RaGe_Mahdi @playnewworld And after a few hours you disconnect and have to start over....
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DOPESTSOLDIER
(@DOPESTSOLDIER) reported
@Adman43536 @playnewworld I just waited from 1650 down to 600 and got an error. lol. About 2 1/2 of wait time.
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Matt McFarland
(@_MattMcFarland) reported
@playnewworld Are there any plans to add a crash queue with how long the wait times are for even populated servers? Very frustrating to crash when leaving an expedition only to then be back in a 2000 person queue for something that isn't my fault..
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OG Gaming
(@Gaming___Legend) reported
@playnewworld It's expected with how popular the game was in the beta we ran into the same issue and now that it's released it expected you can only plan ahead so much and no game ever has ever had a no wait queue time so we appreciate what your doing do get us in the game
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Mrs Bojanglez
(@MrsBojanglez_) reported
@playnewworld Can you please advise if there is a fix for bugged Faction quests that make it impossible for faction to accept your finished quests and you can’t progress the storyline?
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Delke Clark
(@ClarkDelke) reported
@playnewworld Maybe fix Tapalorka server, we can't do dungeons and pvp
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Tylor Blaine
(@Tylorw) reported
@playnewworld Two things you should fix .... If you accidentally hit ESC while on the queue screen ... you shouldn't leave queue with just a tap of the button ... IF you get DCed... you should have a grace period to get back in the game ... literally stupid.
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Adam Kwiatkowski
(@Adman43536) reported
@playnewworld Maybe fix the queues for NA… I’ve been in queue for an hour and only moved 10 spots.
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Brandon Black
(@EGA_Darkness) reported
@playnewworld It truly baffles me how you guys have not implemented a queue protection. For a game thats brand new with many bugs due to crash games, you would expect a 5-10 minute queue protection, now I have to wait an extra 5 hours to play because a loading screen made my game die
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Łukasz
(@LuKi965) reported
@playnewworld @AMZNGameStudios Amazon <-> Steam accounts linking doesn't work at Twitch Drops and Support page so it's impossible to claim drops for the game or message your support... Any ETA for fix?
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TheEndBoss
(@TheEndbossTV) reported
Anybody else getting constant "Failed to join login queue" and "Login service isn't available" errors while in queue for New World? Yesterday I could sit through a 5k queue now I can't even get past 10 people before it kicks me out. @playnewworld #NewWorldMMO
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Bob T
(@Tankramp) reported
@playnewworld Why is there no crash mitigation? I've got a 3080, 5950x pc. I just crashed transitioning from Amrine to Windsward. I relaunched the game in under 30 seconds. And I'm now met with a 2030 queue. How ******* ridiculous.