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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Don Sheppard
(@donshep) reported
Typical @playnewworld bullshit instead of fixing the queue issue they are going to punish those of us who try to stay connected during a bathroom break or taking the damn dog out. Take a 20m break get punished by not being able to play for 3 friggen hours.
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Josh
(@Kenjinn13) reported
@playnewworld People trying to avoid the afk time wouldn’t be an issue if they left to the bathroom or to make a snake and was logged out into a login queue. I’ve given up on even playing one a few recent days because the queue was insane and didn’t moved for 45 minutes easy.
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Creed
(@UndeadCreed) reported
@VoltzDr @playnewworld Imagine the only fix is to delete the character. No more New World for me.
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Jo'
(@CruzKun_) reported
@playnewworld MAYBE doing something for QUEUES ???? DO SOMETHING TO HAVE MORE SLOTS ON SERVERS, ITS THE SOLUTION ! really stupid mentality when you prefer avoid the problem instead of fix it...
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BOSSposes3D
(@fkfacebook1) reported
@playnewworld FIX THE DAMN QUEUE'S Stop building the game off my wallet i payed to play not wait for some AFK jackass in bed to logout at fkn 1am
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Aidan
(@YaBoiADN) reported
@playnewworld Yo! West Australian player here. The first 2 days were pretty top-notch with ping and input response. However in the past couple days the ping has increased about 45-60% overall, and sometimes my character won't move or use the skill when I press it. Possible fix?<3
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Huntingxkitty
(@Huntingxkitty) reported
The new world dungeon lag is so bad it’s like unplayable 😭 @playnewworld
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Welly
(@ryan_welly) reported
@playnewworld Waste of time. Should be fixing the actual issue. Anyone complaining about this is clearly deluded the 100 people running into walls is not the reason there is queues. They need to get transfers out in the next day or 2 thats the fix. You need groups to move from the servers.
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld Anything on the lag detected issue?
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Skyl3lazer
(@Skyl3lazer) reported
@CtrlAltTaco @playnewworld this is literally focusing on the issue, if people are afking, queue times stay longer, which makes more people afk, etc. It's exactly how classic fixed the same problem and it worked there.
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Dr.Voltz
(@VoltzDr) reported
@UndeadCreed @playnewworld Seriously. Its ridiculous that there is still no fix for this.
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Will "Grimsbeard" Samuel 💉💉
(@grimsbeard) reported
@BidmeadLouis @playnewworld Ah good. My bad then. Silly people would think AFK evasion was a good thing to do, but at least they're trying to address multiple issues.
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Brennan Kelly
(@HunterAceX) reported
@DudeAcheson @playnewworld The issues have drastically decreased, at this point the afk farm people are increasing the issue. Without them queues would be cut in half
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Headstrong stubborn
(@Headstrong55) reported
@playnewworld Lack of respect for players, the launch of the game a few days ago and they took the WORST POSSIBLE MEASURE! Dungeon with limitation, PVP to start War without sense... SEVERAL problems and you guys thinking that punishing AFK is the solution?!
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☠️NightFall☠️
(@Darkheartedlife) reported
@playnewworld Yeah good but keep in mind no one wants a huge login que so far so good I just get disconnected alot at random servers feel rubber band laggy or just game goes full still then resumes like huge lag spike
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Terror Inc
(@_TerrorInc) reported
@playnewworld Gonna fix the 3xxx series gpu's blowing up?
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AgentX6
(@X6Agent) reported
@playnewworld Fix your ******* worthless servers first, and then people wouldn't need to do that afk bullshit. The game causes crashes like crazy for loads of people, and they're ****** too because of your worthless low capacity servers.
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HM24
(@hmiravalft) reported
@playnewworld Banned for pvp? Solve that issue!
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Adam Stigall
(@adamstigall) reported
@playnewworld Good call. People not wanting to log out because they know they can't get back in are definitely the problem here.
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Chris Bowen
(@Bowen_Thaylin) reported
@Aurphillus @ItzDoodles @playnewworld because the problem is created currently by the afkers.
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Strahl Parx
(@StrahlParx) reported
@SonicSoFast @playnewworld This. I logged out to fix and eat dinner, came back later to a 500+ queue. I should have AFK exploited, then I owuld be able to play right now. People are doing it with good reason.
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theshockcable
(@theshockcable) reported
@playnewworld I AM TIRED OF YOU NOT LISTENING! You constantly want to screw over the little guy! First with drops being only enabled on MAINSTREAM streamers. Now AFK timer detection GET HIGHER SERVER POPULATION locks this will solve the problem!
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weary of the prophets
(@Mysticalpigeon) reported
@xiaolinstyle @playnewworld I’ve played since launch and so have at least 10 people i know and we haven’t experienced anything like that, not everyone has the same experience. I’m not saying there aren’t issues I’m just saying they are at least trying to fix things. People are just being over critical AMZN!
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Kebab #متى_اتخرج
(@7MED_1995) reported
@Richard47004736 @DudeAcheson @playnewworld “Selfish” is when you are happy with this kind of solution, you are happy for your self. It is good solution if there was no problem in the servers, but in this context it is just a bad move. Please don’t forget that the game itself is the root of the problem.
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Jenny
(@Teaj3y) reported
@playnewworld please fix the disconnecting issue.
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Chris
(@Chynes101) reported
@ScumlordStudios @playnewworld The % of afk people on a server is infinitely small. Isn’t the problem at all. Servers are over crowded - and forcing people to log to eat dinner and just re-que doesn’t make the que lines any shorter.
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Daware
(@DawareTV) reported
@playnewworld In addition to there being no implemented grace period for logs due to issues or bugs. The UI breaks so constantly and I just have to deal with it displaying nothing because it's not worth the 5 hour wait to relaunch
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Necrotoxic
(@Necrotoxic42) reported
@playnewworld Maybe dont punish Players who wants to play what they paid for and fix your ****. It's not the Players fault that u can't handle the amount u sold. But taking the Money is cool for you.
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weary of the prophets
(@Mysticalpigeon) reported
@playnewworld I’ve got to be honest here, there have been issues with logging but the level of engagement and the speed at which their addressing issues is pretty good. Flame me all you want but idgaf, i think their fighting fires pretty well.
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BOSSposes3D
(@fkfacebook1) reported
@playnewworld FIX YOUR ******* GAME it's been 4 days and you have nothing to say People are just in bed AFK'ing While us awake are standing in line ...Billion dollar company $5 Game studio