New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/21/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AnpeX74 Anders Persson (@AnpeX74) reported

    @playnewworld Yea.. Hope you fix the Nvidia issues. Random popins and slow to load textures with a 3080.... Real bad. No sush issues on my friends AMD Radion card. We both got new PCs also so no old crap here.

  • ChibiSash DEBOVE Christopher (@ChibiSash) reported

    @Dreamstatexy @playnewworld WoW weekly restart are literally 15 minutes... So you talk about things you don't know. We also talk about a company of which the leading product is a cloud service, so they should completely but irreproachable on server downtimes. That's what we're waiting of this game.

  • inan1lmaz Anıl (@inan1lmaz) reported

    @Pyr0m4st3r @MikeK33545520 @playnewworld Trying to improve what? Those bug fixes on that patch note never happened to me(250 hrs). They need to fix azoth staff 5, epic 580 gs weapon quest. Endgame players are stuck on 60. I'm doing same things with level 1 players as a 60. That isn't even a bugfix patch and takes 20 hrs

  • MaybeKye Snowy (@MaybeKye) reported

    @xiJonzo @playnewworld Just wanna experience the compass glitch every 5 minutes 😩

  • Thimmee Tim Teigstad (@Thimmee) reported

    @playnewworld so i wonder what ever happened to the 5h maintenance.... this is twice in a row now that it "needed" to extend the down time. How disappointing, you would think that this firm had enough money to hire higher end coders. Even Valheim seems more finished. AAA problems............

  • 2legit5u Chris Duncan (@2legit5u) reported

    @playnewworld Thats fine, just fix fire staff casting pillar of fire at my feet randomly please.

  • Loopzsx Loopz (@Loopzsx) reported

    @Frippetv @playnewworld I mean, they have the resources to avoid this type of issues, if they dont make this resources work is their fault, other servers are open right now so it dsnt make sense for me, is a 5 hour maintenance not a 1 hour little bugfix maintenance, and is bad placed in hour terms to EU

  • Miniblazes Miniblazes - 미니 블레이즈 (@Miniblazes) reported

    @DethridgeGaming @playnewworld So are the GPU issues resolved now? Or was it just a few? Asking for a friend.

  • michstuff Michstuff (@michstuff) reported

    @playnewworld STILL not working...... wth amazon

  • MehmetC95387987 Mehmet Can Kaya (@MehmetC95387987) reported

    @playnewworld We already knew it would be extended. But i'm not sure u guys fixed the bugs. Last patch half of the bug fix u mentioned is not fixed.

  • VexiusxWoW Vexius (@VexiusxWoW) reported

    @Belandrial819 @playnewworld Changing the subject? I explained the reasoning but you can't handle that it's not a mathematical issue but they reposted. It's ok we'll send you more money from the EU to improve your educational system...Oh wait i mean finance your corrupt government my bad.

  • x_iTruthHertz TruthHertz (@x_iTruthHertz) reported

    @AkashBa65371473 @playnewworld Can't believe you're condoning this kind of behaviour. How dare they take the game down from live service to ensure a better overall experience on a day I've booked off specifically to spend time for my wife. I want a refund. NOW!

  • Plewtoeu Plewto (@Plewtoeu) reported

    @BotSollyy @michstuff @playnewworld I agree, they should do seperate downtimes, at night time for both europe and US. But saying 12-17 is "Prime time" in europe is false. I understand there are people not working for different reasons, but the majority of people are working between 12-17.

  • BozoJim James Stokes (@BozoJim) reported

    @Emperor73234022 @Rokente @playnewworld I got an error saying I couldn't put an amber into the great axe. I guess they decided it's too good. I opted for the hammer instead.

  • Shadrax0001 Shadrax (@Shadrax0001) reported

    @R6_AueR @playnewworld AWS actually a major server service provider…scary to think about that :p

  • Parky03699209 Parky (@Parky03699209) reported

    @James16321584 @playnewworld nanan bro what they do is they look at it, see the errors and bugs in the code, they stare at it and just say "eh itll do"

  • ItsTuggYo Martin Coles (@ItsTuggYo) reported

    @PPAREUS @playnewworld There isn't anything to fix. it's happening because you can use the lower level mats to hand in for XP on board quests it will balance out when people are not farming levels

  • Elysora0 Elysora04 (@Elysora0) reported

    @playnewworld Is doing it server by server that much of an issue?

  • savagejourney_ savagejourney (@savagejourney_) reported

    @playnewworld sad rats, thanks for making it so obvious you dont really care about anything but US. second time a 10 hour update is gonna fix nothing. so useless

  • phillipknight5 phillip knight (@phillipknight5) reported

    @playnewworld Please keep the servers down as long as possible, watching these chubby cheeked neck beards sweat is giving me all kinds of satisfaction… having been this stiff in years!

  • CTGOON ManLikeGoon (@CTGOON) reported

    @Var1ousGaming @playnewworld The problem with that is it would be the middle of the night in the US. lol don't think they want to get in the office at 2am hahahhahah

  • Belandrial819 Jarrad Adams (@Belandrial819) reported

    @VexiusxWoW @playnewworld Sorry, I don't get load shedding. I used my education to get a job and purchase an inverter system. One day when you're not working at KFC and earning minimum wage, you'll understand.

  • Bjrn18466246 Bjørn (@Bjrn18466246) reported

    @PPAREUS @playnewworld Apparently your server doesn't think so. It is the problem with a player based economy. Demand and supply.

  • YazAydn2 Yağız Aydın (@YazAydn2) reported

    @playnewworld 1)health regen bonus (on my neckle) sometimes not working well. i have to put my inventory and wear again for fix it 2) Sometimes randomly " button not working for auto run. i have to hit a tree for it then working well @playnewworld fix it pls

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @Willy_TheBean @fluffyrainbowx @playnewworld No Will C.J you pay for a service and there utterly **** in it. Will you be happy if they do a ****** job on your car maintenance ne !

  • Truth2Wander Truth2Wander (@Truth2Wander) reported

    @Miss_MamaBear @playnewworld Thank you. I'm seeing more posts about it and it's even on the forum you mentioned. Maybe they'll fix it or add a warning for it.

  • jimssi78 jms78 (@jimssi78) reported

    @playnewworld bug fix 6hrs downtime???? US server works are u getting cheaper workers like chimpanzee in eu region?? Game didn't launch globally but maintenance is. Any good reason for it??? i won't stop playing this but if this going to be weekly routine.......

  • SycosisYT sus (@SycosisYT) reported

    @Brett_J_Wolfe @playnewworld Didn’t say they were fixing bugs and problems in “priority” order but I agree they could do it more effectively, there still pushing out patches fixing stuff.

  • AssistantNick Nick (@AssistantNick) reported

    @playnewworld There are a lot of negative tweets in this thread. I just wanted to say that I appreciate that your team is working over the clock to sort out the issues to make the game better and more stable.

  • vLuffy75 Luffy75 (@vLuffy75) reported

    @CeresMage @playnewworld I mean many big game take 3-4 hours on weekly maintenance with less servers, look at BDO maintenance it's like 5 hours regular maintenance. I'm not working on it but i think it take time to be sure all 600+ servers work as intended