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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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👻MAJ0R GG👻
(@MAJ0RGG) reported
@Jairay16 @playnewworld Just curious which card are you using? Secondly when are you seeing the issue? Because in crowded towns and wars the frame can get pretty bad at times?
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Paul // Verone 🐱🏳️🌈🐱
(@Verone3784) reported
@playnewworld You moved me to Nysa, you idiots. Why merge worlds when you KNOW there are going to be login scalability issues?
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Andrew
(@Defiant_Drew) reported
@Therealflorr @QuestAndy @playnewworld Lol. They couldn’t fix all the dupes and bugs in two months at launch, so what makes you think they’ll do it in two weeks this time.
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RG | EvoCyberNation | Militant Fiver Alpha
(@evocybernation) reported
@playnewworld/@amazon, New World is a buggy piece of crap. The no clipping issues (mobs attack you through their butt), mob chain casting the same ability within 3 seconds, mobs not spawning properly, abilities being precast and multi-cast, dodging not working, and other bugs.
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Tarellion
(@tarellion) reported
Still trying to figure out why there's no login music on @playnewworld
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AmericanParadox
(@thehadsshow) reported
@JayOddity @playnewworld Agree with that 100%. Gotta be daunting for them to do a double release like this. Part of me also believes this is a potential bug fix issue. If the fresh start were released with Brimstone with undiscovered bugs, this would be a huge detriment. Now they have 2 weeks to fix it.
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Keithapotamus
(@JustKeythe) reported
@Dirtyavatar2332 @Xaryu @playnewworld Well, mainly because the actual launch was so ****** up, we left, and want to try something fresh without the same problems. (Of course, I didn't even know this was happening, so I have to research and see if things actually have been fixed.)
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Harry
(@Harry02316364) reported
@playnewworld Good start to addressing the issue, but only one thing wrong: it's going to incentivize one color server maps, and they will go through great lengths, legit and illegitimately, to get those territories so they get their money.
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Donpaulex123
(@donpaulex123) reported
@Feinnon @playnewworld @dev_katyk i also encountered such problem i was referred to eillot_coding on instagram they are experts at recovering hacked,banned,locked and suspended accounts
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Lomar Lak
(@LomarLak) reported
@playnewworld fix the anubian skin plz !! it doesn't look same in game
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Iamflorr
(@Therealflorr) reported
@Jakob_Eslinger @QuestAndy @playnewworld Yet somehow bugs and exploits ALWAYS find therr way to the live servers. PTR takes out 85% of the issues prior to launch but there's always the additionals
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WILD
(@Wildgamingz) reported
@no_quite @playnewworld Thats the problem though servers already hitting that cap. So I hope it’s gonna be increased on release
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Clama
(@Clama02016746) reported
@playnewworld so where are we Asian service！ i also wanna 80pings at agme!
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SKYNYRD
(@SKYNYRD_DSG) reported
I am happy to see @playnewworld steam reviews go from mixed to mostly positive. They have done a good job with fixing the countless broken parts of the game and all the bugs. Now the game is ready for new content!
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Austin
(@Fritolayboh) reported
@playnewworld I was just banned for another 6 days after paying money to transfer servers, what's the problem? I just had 2 6 day bans and ya'll ban again at 11 pm and the automated support is trash
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Aaron Nicholson
(@NICO_OF_WAR) reported
@playnewworld Well how about we can try to go over the massive groups that usually lag spike servers and make it hard for small groups to defend there claims
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ComicBooksPlus
(@4ColorCrack) reported
@G_Evstatiev @Therealflorr @playnewworld Ok if that's the case those ppl wouldn't have played long on the fresh servers either. So it's mute point but for those who are probably want to make sure it doesn't launch with a dupe bug & they fix mega comps first. Otherwise those ppl would be upset
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Kreynon
(@kreynon) reported
@playnewworld I've been asking about this ever since the seasonal event ended, which had a great login screen music btw, but now I don't have any login screen music. Is that a general problem, or my problem? #NewWorldMMO #NoLoginMusic
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stormbringer
(@retrogr35664579) reported
@playnewworld I'm curious, is it policy for your support to deny missing items existed because a character wasn't high enough level to have gathered the items himself? I've been dealing with support for over a month on this issue. Is it not possible I had the items traded?
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Donald Draper
(@Jedi450) reported
@BDScrubin @playnewworld The problem with that is it would punish kicking problem players from wars. War Cooldowns is the better answer.
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ComicBooksPlus
(@4ColorCrack) reported
@TheKobyMoon @Therealflorr @playnewworld Ok but ppl only really start in waves asking for fresh start in September because of the hype of the new update. Ppl have to realize that Brimstone is their main concern & making sure that goes smoothly. Next they have to fix mega companies 1st or for a lot of ppl it's pointless
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Jairay
(@Jairay16) reported
@MAJ0RGG @playnewworld I have a 3070 TI so I shouldn't be having any issues with my GPU. I just feel the game is really sluggish and it typically does happen around towns. Haven't tried a war but I'm sure it won't be better
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Bittersweet
(@DarklilithBlake) reported
@ButcherBunnyTTV @playnewworld obv you are a "PVP" player. The actual map is for max 1.2k ppl in the server. Now almost all EU servers have always 2k+ ppl. Impossible to play cause lag, desync etc There isn't only OP/war whatever. Crafter can't farm. Market is broken. GG
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Chronos
(@OverlordTime) reported
@krampaas @playnewworld They gotta fix the issues for the live servers first. You know how it is when they roll out a patch. They want to fix most issues before launching fresh servers. Wouldn‘t want a quest to be inaccessible or impossible to hand over right?
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Josh Sims
(@simsastros03) reported
@playnewworld Asking people to wait another month is a hard thing to do. With attention span of people now game could be really dead in a month. And now if get a ton of people for release on 18th make more servers. Then when fresh comes out all servers empty again. Back to huge problem.
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Zinsanes
(@zinsanes) reported
@playnewworld we have a bot problem in game farming nods is there anyway u guys can just change code daily to throw bots of this isnt fair
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Craig
(@CraigOSRS) reported
@playnewworld Finally, started playing on day 1 but quit due to so many bugs/ wep skills broken / issues in my server with gold and item dupes. Will bring back my fiend group to start on a clean slate
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Argoenaut
(@argoenaut) reported
@playnewworld please fix the top on the anubian skin set.
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Kicker
(@WW_Kicker) reported
@playnewworld Woohooo more queue's. Lag and queue's. Glad i have been supporting this game. Fix all the dang bots before you reduce player counts on servers!
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Neki
(@Neki_Tata) reported
@playnewworld Is it worth coming back to this game, I put about 900hrs and quit do to lack of things to do and bug issues...