New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/17/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dog_giraffe Dog Giraffe (@dog_giraffe) reported

    @playnewworld Actually I uninstalled until the major issues are fixed... or you listen to community.

  • VKalacevskij Влад Калачевский (@VKalacevskij) reported

    @playnewworld Fix trade post

  • dgoguen63 Denis Goguen (@dgoguen63) reported

    @playnewworld The only issue i really have is bots. instead of banning then you should make them naked and flagged. Would make it more fun for pissed off players.

  • BeauGis13 Beau (@BeauGis13) reported

    @playnewworld But the trading post is broken. Can’t buy anything.

  • SnowDaGremlin $now Da Gremlin (@SnowDaGremlin) reported

    @playnewworld Is the melee stutters issue on your guys radar? Seen lots of fourms posts but no moderator replies. It's making melee combat unplayable unless you have 300str or grit perks. Getting hit while swinging makes your weapon stutter resulting in 50% slower swings. Please fix this ASAP!

  • VitalGrenade VitalHandGrenade (@VitalGrenade) reported

    @playnewworld No Thanks just fix the game

  • SnowDaGremlin $now Da Gremlin (@SnowDaGremlin) reported

    @playnewworld Is the melee stutters issue on your guys radar? Seen lots of fourms posts but no moderator replies. It's making melee combat unplayable unless you have 300str or grit perks. Getting hit while swinging makes your weapon stutter resulting in 50% slower swings. Please fix this ASAP!

  • Franjvy Fran (@Franjvy) reported

    @playnewworld Not playing until you fix all of this critical bugs, game is unplayable. Players love the game but company destroy it, sad.

  • Furlan1337 Piotr K (@Furlan1337) reported

    @DamnG5XD @gmaksimovp @playnewworld New world is amazing game but tons of bugs, server issues, no new contet ruin it and people stop playing. I had much fun playing this game with nice guild. I really hope they fix bugs, server issues, add alot new content, go f2p and reset accounts

  • Scorp1onW1nD Salim Khan (@Scorp1onW1nD) reported

    @playnewworld Void blade is scuffed. Cast the ability, one or 2 hits and 1) You get a graphical glitch where it switches between void blade and default "orb" look. 2) Even if the visual shows void blade (ability still active), the attacks are the default ranged attacks

  • BlankoninyoGary Gary (@BlankoninyoGary) reported

    @Goku68055373 @playnewworld @ranjobb Why make them report it on there forums? They just reported it to you now. Why don't you take the feedback and report it and stop making your customers do all the work you fix your game lol

  • SnowDaGremlin $now Da Gremlin (@SnowDaGremlin) reported

    @playnewworld Is the melee stutters issue on your guys radar? Seen lots of fourms posts but no moderator replies. It's making melee combat unplayable unless you have 300str or grit perks. Getting hit while swinging makes your weapon stutter resulting in 50% slower swings. Please fix this ASAP!

  • bigmanonbreen bigmanonbreen (@bigmanonbreen) reported

    @joelouisErina @playnewworld thought this was supposed to be the point of the test environment...yet the same problem/glitches happen with every update

  • AmpyYates Austin Yates (@AmpyYates) reported

    @playnewworld Fix the trading post

  • jiigggeee 𝙰𝚍𝚛𝚒𝚎𝚗𝚗𝚎 📊🦉🔪 (@jiigggeee) reported

    Anyone else having issues with @playnewworld?!? The sound is wonky and my character looks two lvls above 8bit. By that I mean the background music is choppy, the npc voices are not synced, my character is blurry, and the overall audio is crunchy. This is a first.

  • SnowDaGremlin $now Da Gremlin (@SnowDaGremlin) reported

    @playnewworld Is the melee stutters issue on your guys radar? Seen lots of fourms posts but no moderator replies. It's making melee combat unplayable unless you have 300str or grit perks. Getting hit while swinging makes your weapon stutter resulting in 50% slower swings. Please fix this ASAP!

  • carpi_93 Carpi (@carpi_93) reported

    @playnewworld When fix market and trade post???

  • PsyGigante p s Y (@PsyGigante) reported

    @playnewworld wow. no new pvp features?? and mainly.. any word about the really bad performance/lag after last patch????

  • OmarAdelHamza Omar Adel (@OmarAdelHamza) reported

    @playnewworld What about sever issues and unable go connecting to login server??

  • c0ba7t Scott Jones (@c0ba7t) reported

    @playnewworld Maybe you should fix your stuff first before reminding people to spend money on a game that has major features disabled. This is just bad communication between PR and the devs.

  • x_JPEG Ryan (@x_JPEG) reported

    @playnewworld Void blade is unplayable plz fix asap

  • KThoth313 Dr John Smith (@KThoth313) reported

    @playnewworld Worse part is it uses STR & INT so it gets working good OP perks, unlike the lacking Dex tree. Another easy to fix issue overlooked by lackluster devs

  • Franjvy Fran (@Franjvy) reported

    @PropersoX @Ayo_ItzRed @playnewworld Lol read my tweet again, im not playing until they fix bugs and reenable tp.

  • Furlan1337 Piotr K (@Furlan1337) reported

    @gmaksimovp @DamnG5XD @playnewworld At peak now is playing like 30k so its already forgotten. Its all because gold copy bugs, gold sellers, game breaking bugs, servers issues.I think i had most fun in road to max level. Maybe dont reset but after fixing all bugs and adding alot new content just make new f2p servers

  • _Dresten_ Peter (@_Dresten_) reported

    @playnewworld Fix all bugs you made with last patch , and i hope new weapon will be op for 3 mounths without nerf like VG we deserve that 😜

  • teapot96273245 teapot (@teapot96273245) reported

    @playnewworld when you patch the game to fix the trading issues PLEASE CHANGE THE DUNGEON FROM DYNASTY TO GENESIS

  • Ichiban09453777 IchibanTTV (@Ichiban09453777) reported

    sorry y'all! ran into some pc problems last night. gona go live soon with some @playnewworld to make up for lost time :]

  • elvenage elvey (@elvenage) reported

    @ChiodoGaming @playnewworld It was like a new, content-halting issue every week. At some point I had to just walk away. A total mess.

  • spook420 Poppa Smurf (@spook420) reported

    @Murkalael @playnewworld Everyone i have ever talked to. Never heard of anyone with camp lvl 2 issues... maybe you need to google

  • Xeldon6 Xeldon (@Xeldon6) reported

    @playnewworld When fix the trade?