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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
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Game Crash | ||
Sign in | ||
Online Play | ||
Online Play | ||
Online Play | ||
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kuscheldrache (@Kuscheldrache) reported
@loreReporter @playnewworld The problem with increased server capacity is that there are only so many ressources you can farm on a server and you already see the strain at 2200 nevermind 250. The world is to small for higher server numbers
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AmdJed (@amdjed25) reported
@brunoaraujo30 @playnewworld Don't have that big of problem in cent eur but high ping, like min is 90 ms, so i hope a west eur server be coming.
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ChadlySue (@crimsonchin91) reported
@playnewworld Main Brimstone quest seems to be broken on the “Defeat waves of Legion attackers” step.
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anton lestrange (@huge_mclarge) reported
@Eastcoast_Scott @almeidagu599 @playnewworld do we have to pay to transfer to the new servers? because if so that's bs - I'm not giving ags $15 to move to a new server w potentially the same queue issues. they never should have merged as many as they did in the first place
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STΞVΞN (@Es_Stagg) reported
@DamionW56391968 @playnewworld Not my problem Jack.
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Austin Cox (@Zargisan) reported
@playnewworld I can’t login to characters on the PTR. I get stuck on a black screen after character creation and then about 5 minutes later get sent back to main menu. I don’t have this issue on live servers
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SassyTuna (@tuna_sassy) reported
@evanluls @playnewworld Did they ever fix the problem with burning up GPU’s?
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anton lestrange (@huge_mclarge) reported
@Eastcoast_Scott @playnewworld appreciate your response. most of my issue is this population problem is largely self inflicted; ags merged too many servers, then released several big patches AND put the game on sale for half off. as a result many loyal players who've stuck w the game are punished w wait times
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STΞVΞN (@Es_Stagg) reported
@DamionW56391968 @playnewworld Yes, NW is my problem. Why do you care what my opinion is anyone? I'm just an average player. I love this game. I just complain because it's lonely here. But, I love NW even through the complaints. Also, I'm sorry if my post pissed you off. Im a GenX and ppl are always offended.
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Pedro305 (@mmapedroalfonso) reported
@Ooooitsapanda @playnewworld Also I’m not sure if you pay attention on shell companies ruined for new players experience. Either revamp entirely shell company or new server without server transfers. Shell company is a big problem right now. And the devs are aware of that since they mentioned on YouTube.
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Majestic Gaming (@DigitalXMarine) reported
@DeltaDontSwim @playnewworld I just started playing the game and at first I wasn’t having issues. Then last night I hit a queue like that and just logged off to play something else. I’ve been enjoying it so far but not sitting through that. To much good stuff to be playing
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Greg (@SneakySmoker83) reported
@playnewworld I had a break from the game due to work and family and now I can't even play.. soon as I log in I'm met with a "Lag Detected" nothings changed with my system or Internet... is this a bug and does any one know if there is a fix?
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rslPadawanRunner (@RslRunner) reported
@playnewworld Solve problem on Nysa. Cant play the game since one week. Im not going to start a new character in fresh server. That is not a solution.
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EastcoastScott (@Eastcoast_Scott) reported
@huge_mclarge @playnewworld 1/2 I will concede it would be nice if there was no fee involved. I understand the current business decision but, I hope there may be promotional/free server conditional transfers offered, if pop issues are not resolved soon.
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|Spawnacus| (@SpawnacusLIVE) reported
Does anyone know how to fix the "connect twitch" issue on New World? It won't let me connect my twitch at the in-game menu. Just keeps thinking/loading. #NewWorldMMO @playnewworld
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EvilScotsman0 (@EvilScotsman0) reported
@playnewworld Latest hotfix seems to have broken the game for linux users. The game starts, go to launch into a server and the game instantly crashes (Tried a fresh install, same thing). Works fine on Windows - Server EU Central - Fae
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Robin (@VeNoMzShibe) reported
@playnewworld Brimstone Under Siege is broken and it's a main quest😭
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Evan (@evanluls) reported
@tuna_sassy @playnewworld Yeah I’m pretty sure shortly after the issue happened last fall.
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bányiczki andrás (@crygaan) reported
@playnewworld Doing dynasty muta, lag detected then dc, waiting in the line then lag detected and dc..
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Carol Pelu | NeutronDev.com (@pelu_carol) reported
@playnewworld The lag fest on Abaton is real. The server goes down or there is high latency whenever is full capped and a War is ongoing. This makes the game unplayable for everyone on the server. When will you address this issue?
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Jamie Anderson (@jamieanderson1) reported
@playnewworld Any chance you can fix how broken OPr is with the Pve side of it
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oliver uren (@oliver_uren) reported
@playnewworld I subbmited tickets but no reply this is the 3rd time i have logged in and my gold is down to 0 ????? Is there going to be a fix for this
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Paolo Guion (@Dragonpaint_it) reported
@4ColorCrack @playnewworld They have merged 11 servers the 22 of July in Europe, now they are opening some new for the new people coming back. Every time they merge or split servers companies lose all the conquest and have problems to rejoin all the people so players quit the game. That's bad planning
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Benjaminhaddix (@benjaminhaddix) reported
@playnewworld Fix ptr pls
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Andy (@AndyNicolaides) reported
@playnewworld I know it’s not the top (or anywhere on) your priority list, but do you know if there may be any updated Steam Deck support coming at all? It works but many people (including me) have issues with it allowing us to get into the game on certain wifi networks.
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EastcoastScott (@Eastcoast_Scott) reported
@huge_mclarge @playnewworld 2/2 I have seen this happen in WOW. Over populated servers urged to transfer, and after voluntary paid transfers do not fix it, promotional transfers conditional on server population were offered, but only from over-populated to under-populated specific servers.
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Av3 M0rt3m (@Av3M0rt3m) reported
Logging into @playnewworld #Valhalla tonight... came into a queue of 198 at 19:47... login screens started at 19:58... honestly still beats the 3-hour queues we had on week 1 but nevertheless looking forward to the return of #Olympus which will hopefully take some pressure off
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DeltaDontSwim (@DeltaDontSwim) reported
@DigitalXMarine @playnewworld Yeah. I'm afraid that we're going to run into the same issues we had at launch. That's pretty disappointing considering a ton of players are returning after giving up back then.
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anton lestrange (@huge_mclarge) reported
@Eastcoast_Scott @playnewworld my point is we should not have to pay to transfer to a new server when ags closed/merged too many previously. if they don't merge 7/8 of the US East servers this problem doesn't happen and they're not scrambling to open new ones.
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Tim "Wretched" Relva (@WretchedRelva) reported from Vallejo, California
PLEASE. FIX. PVP PLEASE. FIX. PVP PLEASE. FIX. PVP @playnewworld #PlayNewWorld #NewWorld #AmazonGames