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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Todd
(@NakathEO) reported
@playnewworld You need to fix the 'queuing for a staring area' bug ASAP. It's completely nonsense that we are having to wait forever to get back into the game because we had work (or whatever).
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Bishop Balone
(@TheBishop92) reported
@playnewworld just got 4 in queue, then got a failed login, now 685... sort it out ffs
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DMaxximus
(@Michael59440635) reported
@Krafteon @playnewworld The Lumberyard engine INTEGRATES AWS so that developers can host their games on AMAZON SERVERS. So perhaps they don't get top shelf funding, but that's not the issue. Servers are the issue.
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X$🦍
(@MindofX1) reported
@amberinie21 @philou225 @playnewworld It’s just basic resources. There not going to open a server to 20k people for it to crash. They want to safely roll out. There are plenty of servers right now that have no wait time.
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Seth
(@SethxTricky) reported
@playnewworld Our ISP has been having issues today. Every time I get disconnected I get a 1000 player queue. 😭 Please open more space on Xibalba. 🙏🏻
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Andrew Pilkington
(@pilkington_andy) reported
@Queen_OfPoisons @playnewworld I have the same problem
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Aylonite
(@Aylonite) reported
@playnewworld man seriously i was there 10 min after launch waited 7 hours only to get a connection error and now im 8k in que again. This the kind of service we can expect? wheres my refund holy billion dollar company btw
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Kiko Baloney
(@BaloneyKiko) reported
@amazon Fix your @playnewworld servers! Biggest company in the world....how many delays....can’t even get in a game....smh.
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Bernadotte
(@Naoiiiee) reported
@playnewworld Stuck in queue, will there be any fix?
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Jamie Powis
(@OfficialIPowis) reported
@playnewworld Why are queue positions not saved for a period of time? I have been queuing for 8 hours!!!! my game crashed with this recent bullshit error, im now back in the queue at position 7000+ its not acceptable
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Paul Ring
(@Ringod123) reported
@playnewworld What a joke, is that how you are lowering log in numbers? just been at 1 in queue for 20 mins, then had a "failed to join login queue" error and now im back to 27th.
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Robert C
(@6UnknownEntity9) reported
@playnewworld You took 2 extra months and you didn't fix Fireball just going through center body of enemies?
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Zufo
(@Zufalayka) reported
@playnewworld @ochapeieiro @playnewworld mine is fixed now. I belive it was a server connection issue. I can queue now
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SkyTeck
(@SkyTeck02) reported
@playnewworld Could you fix "message of the day" on companies? whenever you press a bounded key like "g" or something it quits the message and shows like the inventory or something. Makes it impossible to actually type something. And make copy paste possible pls. Thanks!:)
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Markos YosifⓂ️
(@YosifMarkos) reported
@playnewworld I am trying to connect to the eu central server but keeps telling me connection error and No worlds available. Whats up with that?
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Andrew Pilkington
(@pilkington_andy) reported
@BeardoBenjoYT @playnewworld Love this game was playing it from 7am but can't get on seems login server are busted
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Araire
(@Araire00784845) reported
@playnewworld Vagon not working .... plz help
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RedxCobra
(@CobraRedx) reported
@playnewworld How could you not foresee the que issues. What a ******* joke.
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Morix
(@MyNameIsMorix) reported
@playnewworld I've been waiting since 7am EU time Every time I got close the queue failed or gave an error and put my back to the start, the last queue I was at 6800 from 10:40am BST and when there were 70 people left at 7pm BST it failed again and now I'm to the back of new players queue
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taKUMI
(@taKUMI42462031) reported
@playnewworld LOGIN ERROR AT PLACE 35 ARE YOU FKIN KIDDING ME?
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Mooshe is OPEN FOR COMMISSION!
(@wildmooshe) reported
I think the biggest thing @playnewworld is missing right now is a grace period for queue. If you disconnect due to a bug, and reconnect within 10 minutes, it would be great if it prioritized you to the front of the queue. This would make the experience so much smoother.
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Panheimer
(@panheimer) reported
@playnewworld FIX THE SERVER QUEUE... every time i get to postion 2 or 4 i get logging error.... get bootet out.. now i'm 65 in queue agen... FIX IT
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Mondmann
(@Mondmann14) reported
@playnewworld the EU login servers are down right?
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Roy Barrett
(@RoyBarr77808783) reported
@playnewworld So I've had the game 4-5 hours now and still can't log in. I even tried going to another server (EU) but the only server without queues just keeps saying its under maintenance. I get that all games have teething issues but what I don't get is why they all repeat the same mistakes
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Eldarioth
(@eldarioth) reported
@Nozzabox @playnewworld more than 3 hours in Q. Get in game and BOOM crash to desktop, back to 380+ in Q :(
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Paul Ring
(@Ringod123) reported
@Fendzee @playnewworld same, I get to 1st in queue then get an error saying "failed to join login queue" then get bumped back down the queue, look like they're faking progress to make people think they're gonna get in.
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Haus of Azzeriun
(@Azzeriun) reported
@playnewworld The problem is not waiting in line, but playing with surreal bugs. In PVP, only two weapons are giving, another bug is the hit box and among others... There are many bugs. It's worse than Beta.
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ayoungbloke
(@ayoungbloke) reported
@playnewworld @ochapeieiro after a 2.5 hour waiting queue some sort of auth failure, connectivity issues and no characters/servers to look at. username: Kantho
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Daniel Hayles
(@Dankryles) reported
@Luigizzor @NoxieProxie @playnewworld No, you can't, otherwise every other MMO released wouldn't of had server issues at launch.
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Todd
(@NakathEO) reported
@playnewworld Please fix 'Queuing for starting area' queue bug ASAP. It's infuriating that we are being penalized for playing earlier in the day.