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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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👌🏼 ***** 👌🏼
(@bassgod420) reported
@playnewworld Y’all gonna fix the servers for release open beta servers were so bad performance wise I like the closed beta.
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Portland Win
(@PDXWin) reported
@playnewworld Any word on the crashing issue for high end graphics cards? Per CS on the forums: "the team is aware that the game have some performance issues and is working to fix it." and "I can totally guaranteed you that our devs are working on this non-stop"
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Eetu Mikkola
(@hallwack) reported
@playnewworld @HapaFodder I have frequent audio bugs, backround melody stays but combat sounds dissappear. Any fix?
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Lexy
(@LexyInvincible) reported
@SSonahole @SpreadItGaming @playnewworld Only game breaking bug is the stam one. They can’t keep delaying the game. Fix **** as you go. I got to 58 in first beta, and 30 in this one. Trust me, I’ve played.
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Ari
(@nzsonleo) reported
@WotanSilverBack @playnewworld Why do you need to swim? Why do you need mounts? Do you plan to max level in 3 days and desire mounts to do that? Bugs can be player specific. If you had an audio issue it doesnt mean i had the same issue. Did you provide detailed feedback to them?
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JOSHZYA
(@JOSHZYYY) reported
@Jonathan_Avlis @playnewworld Well… since that dll is part of visual c++ that would be the fix indeed..
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Fubli_
(@JossueOr1) reported
@playnewworld Looking forward for full release. Please fix the audio bug
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Ari
(@nzsonleo) reported
@clovdaudio @playnewworld @xiAMJon Well you see, the beta hasnt ended just yet. Then they have to analyse the data, including the surveys, use that information to recreate bugs, then fix them. So it is unlikely youll get your answer until closer to release.
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CLOVD
(@clovdaudio) reported
@nzsonleo @playnewworld @xiAMJon Of course. I just want them to give me a definitive answer because I want them to release the game lol. There will always be bugs and issues but I think at this point the game is in a good enough state to be released with consistent updates every few weeks
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Cristian
(@cbossaers) reported
@playnewworld is the performance drop in OB vs. CB that’s being reported all over the internet a known issue? If so, are there plans to address it before release? Thanks
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Wallasey Albion
(@WallaseyAlbion) reported
@Mrnightlifee @smith1792 @playnewworld Yeah, I have had audio issues. Only a couple of times at random moments in the game. Nothing too major to be fair.
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Shults 🎮
(@ShultsTV) reported
@playnewworld Tonight while streaming, i encountered a bug that froze my game, crashed my steam and my OBS while i have live. Launched the game and started up stream again and a half hour later it did it again. almost positive its not a hardware issue on my end. any thoughts?
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Gareth
(@strawhatnub) reported
@SirXudes @SpreadItGaming @playnewworld Studios shouldn't rush unfinished games to be released and should always take the right decision in delaying games to fix issues. We don't ever want another Cyberpunk situation, or New Man Sky (on launch)
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adymus
(@adymusTV) reported
@playnewworld Consider also to extend the beta or make a new one after a patch . The server problems + other issue need a fix . Also for the love of god , add sprint in the game :D
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coolmusicguy
(@coolmusicguy88) reported
@playnewworld It would be most beneficial for you guys to possibly extend the beta several more days so that you can gather more data and fix new bugs that people are still finding
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Procrastin...
(@Gonsec) reported
@TafferLIVE @playnewworld All they need is boots (armor) with speed increases. That would fix everything.
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bigmanonbreen
(@bigmanonbreen) reported
@playnewworld u guys planning to fix the issue of loading into the same region as friends by launch? Kinda sucks you can't progress together until you get through your regions story...or give the option to choose which region?
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Ricardo
(@ME_vs_UK) reported
@playnewworld I`ve had some small bugs, nothing serious & I understand that the beta was more focused on server performance, BUT ... (I have some problems with my wrists that prevent me from using a keyboard for long periods of time). Full controller support is coming for the final Release?
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Stevetoshi Snackamoto
(@XStephenElliott) reported
@playnewworld The only real issues I encountered: Audio bugs during combat. Grenades seem to trigger it. Goes quiet. Fishing visual bugs when fish removed from water. Splashes present in air. Text is not 'sharp' in ui. 1600xq1200 4k, amd 1060. Looks blurry
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BarbacK
(@BarbacKTV) reported
@vereybowring @playnewworld Then you don't play enough games online. Literally no online game released in the last 4 years has not had server or log on issues.
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JohnnyQuest12
(@Jonathan_Avlis) reported
@playnewworld I keep getting an error message and can't start the beta. Says cannot proceed be sure unable to run VCRUNCHd.lll. reinstalling program may fix the problem. I can't find any fix to this aside from a Reddit post that says people installed visual studio C++? How tf does that fix it?
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ryan
(@NUFCRyxn) reported
@playnewworld pls fix the war board appearing every time i open the map
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JohnnyQuest12
(@Jonathan_Avlis) reported
@JOSHZYYY @playnewworld It just doesn't make any sense that the game would have such an error that I'd need to download a C++ code editor so the game will be like "oh yeah there ya go start the game now " like wtf?
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Gareth
(@strawhatnub) reported
@SirXudes @SpreadItGaming @playnewworld If you believe those are the only issues with New World then yikes. I don't care for mounts at the moment. Not needed right now but the game has a lot of problems which still need to be fixed.
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Ari
(@nzsonleo) reported
@Jonathan_Avlis @JOSHZYYY @playnewworld ? C++ errors happen all the time. 99% of the time reinstalling c++ works.
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Lucca ✌🏼
(@Ruubyx1) reported
@playnewworld Fix stamina bug please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please
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The_only_ManTruck
(@theonlymantruck) reported
@playnewworld sitting at over three hours. Can't progress bcuz u guys won't fix. GG
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Dilila
(@Dilila13) reported
@xer0nreloaded @playnewworld @luiie_v see, the issue isn't the seeing everything, trust me. We all LOVE how the game looks and are willing to go look at it all. The issue is questing. It takes us awhile to get from one end of the map to the other for quests and azoth gets expensive.
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CLOVD
(@clovdaudio) reported
@xiAMJon @playnewworld This beta was mostly, from what I understand, just to test the servers stability. Not necessarily to allow players to progress far into the game. They've already done that twice within the last year. I think at this point they are just fixing last minute bugs and server issues
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Sile
(@Silenkurii) reported
@playnewworld Please fix the XP exploit! Can't have L60's running around within a couple hours of release!