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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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efkan dagtekin
(@DagtekinEfkan) reported
@playnewworld You are the richest ************ on earth fix the servers
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TheSneakyManOfShadowingSneakiness
(@SneakyOf) reported
@playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. fix the servers, and the errors when in queue that kick you out please.
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FlowTek (Florian)
(@FlowTek9) reported
The authentic @playnewworld experience: Queue 1500 > 800 > Disconnect > 2800 > 2400 > Disconnect > 3100, steadily moving towards the 4000th queue spot lol
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Onerous
(@gettothechopa) reported
@playnewworld Fix the god damn Queue I've been in queue for hours and haven't played the game yet
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Mike White
(@mikesecondslate) reported
@Bwickham93 @playnewworld If you get the error just press ok and wait. It’ll reconnect you exactly where you were in line.
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Celji
(@Celjii) reported
@Lyrcmck @playnewworld i got the exact same error lmao
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CADF
(@carlos_adf) reported
@playnewworld queue position: 2965 1:30h later: queue position 370 5min later: error too many requests🤡
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Michael Meunier
(@TheBigM145) reported
@GoooRoooGaming @HapaFodder @playnewworld There's a big difference between admitting a mistake and promising a fix/to do better and actually following through on that.
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Kindberg
(@kindberget) reported
@gabbietv @playnewworld Yeah i did a 300 IQ play and started queing from work, got home to an error and had to start Over again. No game for me today 🥺
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ahmet lütfi aksoy
(@aksoyLA) reported
Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!
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Who Dat Streamer
(@WhoDatStreamer) reported
@playnewworld so when I try to buy stuff on the store I get a transaction error. Can anyone help me with that? Not sure where I can look at payment methods or anything? Steam doesn't have a spot to buy in-game currency as of last night anyway. Help me give you money! hahaha
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CADF
(@carlos_adf) reported
@playnewworld @playnewworld Today: Queue position: 2965 1:30h later: queue position 370 5min later: error too many requests 🤡
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efkan dagtekin
(@DagtekinEfkan) reported
@playnewworld fix the ******* servers ffs i keep getting to many request error then go back to an even longer queue
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Who am I?
(@iammuppetman) reported
@playnewworld too many exceptions errors now and no announcements about issues on EU servers, should I just give up today?#PlayNewWorld - I would if I could :p
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Niklas
(@Fadeeaway) reported
@playnewworld Play now? Bullshit, got disconnected from a 1.7k queue after 1h (had got down to 1.2k), when reconnecting I got spot 2.5k. What a fkking joke. Fix atleast so players keep their spot when your queue ***** up....
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Celji
(@Celjii) reported
@Lyrcmck @playnewworld i really want to play but not as badly as waiting in multiple queues and hoping i dont get error coded at the last second, after waiting 45 minutes. i hope they sort these issues out soon..
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Max M.L Noukeu
(@Wolfspirit1993) reported
@playnewworld Will there be added more servers to EU soon? flicking between Regions, it is clear that US has zero que times while EU Central all has 2k+ ques, and frequent issues with que crashes.
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sebastian lembke
(@lembkan) reported
@playnewworld Fix ure fycking game!
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Benjamin Wickham
(@Bwickham93) reported
@mikesecondslate @playnewworld Many thanks for this information, will try if I disconnect again
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Nicolas Barnes
(@Voicesbybarnes) reported
@NBKMistik @playnewworld man was almost in and got error and was thrown to 2379 in queue from 220. them adding more worlds does not fix anything
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ProtoTy
(@ProtoTy37) reported
@playnewworld is there a way to get back into the original queue spot if the game says “Login failed, please try again” or are we doomed to go to the very back of the line? Because I went from 100 to 550 in a blink of an eye and that feels baaaaad
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Gamer Bulletxxx
(@Gamer_Bulletxxx) reported
@Deco_Hughes @playnewworld I just had the same. 2667 in queue, got down to 1946, error, kicked out and then back in at 2654....
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Jon
(@Lyrcmck) reported
@Celjii @playnewworld I've had this error about 5 times now. Each time after sitting in a 30-45 minute queue, almost about to get in, then this error comes up
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The Surge | Pedrosky14
(@TS_Pedrosky14) reported
@playnewworld When do you plan to fix the servers and queues?
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Ardonomus
(@ardonomus) reported
@playnewworld Keep getting kicked out of the login queue and having to retry, putting me back in the queue after roughly sitting halfway. Toomanylogonrequests error. I just click Play once and wait.
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Comrade Claire
(@ClaireFromHR_) reported
@playnewworld Hi, I've been queuing for about 3 hours now and keep getting kicked from queue at around the 2800 player mark. what is the fix for this?
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The Surge | Pedrosky14
(@TS_Pedrosky14) reported
@playnewworld When do you plan to fix the servers and queues?
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Spencer O'Neill
(@soneill34) reported
@playnewworld put it on a streaming service and I'll play it not sure why you guys dont have it on luna
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Howdy
(@HighHowdy) reported
@playnewworld There's needs to be some form of priority queue for crashes/disconnects, getting tired of getting errors half way through the queue and then being at the very back again because of that queue error
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AgentBrel
(@AgentBrel) reported
@playnewworld Raise the player cap to cut away queue times. You're basically telling us all to not play with our friends till you figure out your problem. Three delays and you didn't boost server caps? Weird.