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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tharos
(@Tharalos) reported
@playnewworld disconnect after a few minutes and now endless queue place 24! WTF?
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jordan
(@JJT923) reported
@Sammahell @playnewworld Same I can’t even launch the game past the new world logo.. had zero issues with both betas
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Cryptoncore
(@cryptoncore) reported
@TeshNevermesh @playnewworld Seen a lot worse! Just to confirm they're all simply cosmetics right? I'm waiting on a login queue right now so I can't check just yet! Haha.
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Eddi Sharp
(@EddiSharp) reported
@iamnotcj @playnewworld When i went to login at launch there was under 100 on server it said by time i had got name and done char, max 2 mins i joined queue at 3592
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Pavlov
(@PavlovStoicho) reported
@playnewworld Okey its **** when u wait 1h with 2k Q and in 100ppl Q give error and again 2k Q
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Gabe 'KuroMori' Newell
(@KuromoriGabe) reported
@twiztidmagic @Justin42O @playnewworld have u ever read patch notes? fix that fix this, that's just notice
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DFire
(@DFire13) reported
@Justin42O @playnewworld News flash: Entitled teenager gets mad at a video game because there weren't more bugs for the dev's to fix.
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AzureSkylar
(@azure_skylar) reported
@playnewworld Only EU Fae server down for maintenance? But apparently our friends are still in the server :(
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Morten Ejner Jensen
(@Bianco8900) reported
@playnewworld Fix your servers!!! Getting kicked of every 3 minutes
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Politics
(@DemocracyIsGone) reported
@EmmanouilEisa @playnewworld You can’t “fix” queues the servers have player limits…
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MrHanBrolo
(@MrHanBrolo) reported
@playnewworld Sat in queue for a hour, got a "calendar error" at 0, got booted back to character menu and am at 7000 in the queue now 😑🙃
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SABER #NWcreator
(@ItsSABER_) reported
@TvSelmo @Smile__Marks @playnewworld Yeah it’s only been like a week and a half since launch looks like they just fixed the major problems
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bogbogHD
(@bogbogHD) reported
@SmashleyTwitch @playnewworld Pls fix T+T
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Funkygeva
(@funkygeva) reported
@playnewworld broken servers for launch and everyone crying in 3...2...1
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SABER #NWcreator
(@ItsSABER_) reported
@rwp_riaan @playnewworld @amazon 1. company is not worth 1 billion dollars you are thinking of Amazon not AGS 2. It’s not a money problem it’s a choice because they are not ready to support more regions 3. They have already dry said they plan to make the game global over time
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Flammable
(@Flammablex3) reported
@playnewworld name is FlammableU on Hades, faction quests aint comin up for me after a while .-. pls fix
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Obbi
(@TheOppi87) reported
@playnewworld Keep getting lag detected!
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Sytixz
(@n2exe) reported
@playnewworld fix ur queue system
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Politics
(@DemocracyIsGone) reported
@Morpheus2812 @playnewworld What do you mean “learnt nothing from closed beta” 1. You can’t fix “queues” servers have limits and games have limits 2. Initial server load will always be a problem regardless of money, company, infrastructure, etc 3. this is how MMO launches are should not expect anything else
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Shabaan - IDWBU
(@IDontWannaBeU) reported
@ZultraOrbitant @playnewworld I have the same problem
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Numlefar
(@ZippyTehZip) reported
@playnewworld Game has been refunded. Fix the game freezes and at least give me a error message when games crashes so i can troubleshoot.
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D F L
(@DFdezLois) reported
@playnewworld First server crash
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dads_stosvah
(@dads_stosvah) reported
@ReaperPhilly506 @TheOppi87 @playnewworld The issue is the queuetimes that are destroying the game right now.
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Pieter Zwaardmans
(@PZwaardmans) reported
@playnewworld Annwyn is offline, can u guys fix it.
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Capitalism cannot solve the climate emergency
(@bill_was_right) reported
@playnewworld sort the lag issues in start areas out, makes it unplayable
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Jack
(@jackt1_) reported
@playnewworld doing me *****, giving me a random non specified error at 400 in the queue. Then dumping me to the back of a 7600 player queue.
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*****
(@Slayraw) reported
@playnewworld With lag detected nice
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Glutmine
(@joseluis_gamer) reported
@playnewworld Forget *fix queue issues
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Obbi
(@TheOppi87) reported
@playnewworld Getting "login unavailable: World is under maintenance" but my friends are playing on the server, so was i untill i got server lag
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Riaan Prinsloo
(@rwp_riaan) reported
@ItsSABER_ @playnewworld @amazon 1. Who back AGS my guy? 2. If that were the issue they could put a cap on player capacity like they are doing right now.