New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DeathEy0e DeathEy0e (@DeathEy0e) reported

    @playnewworld by the time is fix in 2056 it may be good

  • douglas_ipc douglas (@douglas_ipc) reported

    @ForishKing @playnewworld My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service

  • nb_rich B-Rich (@nb_rich) reported

    @Jack_LC31 @playnewworld Lol I ended up fixing my issue just had to lower the quality to low and it loaded asap. Apparently i just shouldnt log out in a city/town

  • Properso0 Properso (@Properso0) reported

    @eraydogan @NefariousKev @playnewworld Lmao they just said what they're doing to target bots and then at the end they said that it's not a big issue anymore. You dumb

  • esquerdossauro p s Y (@esquerdossauro) reported

    @dev_katyk @SaintGoblinwawa @playnewworld tried play an OPR for awhile.. but like dozens of players were like submachine gunners making it completely broken. i think u guys should turn off it and rework. its game breaker.

  • nb_rich B-Rich (@nb_rich) reported

    @playnewworld Is there a fix coming out for the black acreen when trying to load onto a character. Rumor has it happens because i saved in a city/town so now it’s impossible for me to load in and have to start a new character

  • Rick_Lee_J Ricky J (@Rick_Lee_J) reported

    @ca_allnighter @playnewworld Same exact issue, new world hasn’t done anything except request my game logs over and over.

  • 2kfallen FallenVXZ (@2kfallen) reported

    @playnewworld fix pvp bugs

  • LookinForSkadi 🥀 (@LookinForSkadi) reported

    @playnewworld yooo guys! instead of open the PTR with literally zero content and a leaderboards that nobody gives a **** nowadays, focus on legit pvp balance, 2+ months for realizing that greatswords are broken? are you even watch (at least watch, not play) your ******* game?

  • NaderVonShlauss Stan (@NaderVonShlauss) reported

    @playnewworld The community doesn't want excuses. We understand game development takes time, energy and resources. Just fix your code, give us an update on how you plan to prevent patch fixes that then make something else game breaking an unplayable.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    Continuing on why @playnewworld developers are such trash. The devs use the example of "the door problem" which was pretty funny since the only door they ever added to the game was in OPR and they did a piss poor job of that implementation LOL #NewWorldDevsAreTrash

  • VicariousMale Vicarious Male (@VicariousMale) reported

    @nb_rich @playnewworld @OsamaBinObama22 Sounds like a driver issue. Game doesn’t just break, but certain critical updates in the background can break stuff… Double check all your updates, do what’s not done, and roll back what might have been since u played last

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld Leaderboards are stupid when your servers can barely keep a couple hundred players online. But I'm sure leaderboards are a priority over the other issues huh? Yall have the most idiotic developers working at @AMZNGameStudios LOL

  • LazarDa17786276 DanyzZz (@LazarDa17786276) reported

    @playnewworld Alright but how about making a feature for searching items in inventory you already have by time,weight,tier and something else can't remember but if I have alot of the same named items that I want to get rid of you don't have sort by NAME and that's a problem

  • Jack_LC31 Jack (@Jack_LC31) reported

    @playnewworld So many issues with this game and the community has been terrible in my experience. I’m done playing for now.

  • HarKiwi harkiwi (@HarKiwi) reported

    @LocasB8 @playnewworld @amazongames Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • Jack_LC31 Jack (@Jack_LC31) reported

    @playnewworld LAG DETECTED and now you're dead

  • gamestrator Gamestrator Productions (@gamestrator) reported

    @playnewworld Fix the market first. The demand-supply ratio of most of the tradable items are trash in almost every server. But then again, it can't be fixed that easily because almost anyone can max out all skills within a month... Why buy or sell when you can gather and craft everything?

  • nb_rich B-Rich (@nb_rich) reported

    @playnewworld @OsamaBinObama22 Was just showing y’all love a day ago now I cant even log into the game. Keep getting a black screen when trying to log into my character smh. Tried deleting and installing the game twice aint even work. Any fix for this ?

  • LookinForSkadi 🥀 (@LookinForSkadi) reported

    @playnewworld yooo guys! instead of open the PTR with literally zero content and a leaderboards that nobody gives a **** nowadays, focus on legit pvp balance, 2+ months for realizing that greatswords are broken? are you even watch (at least watch, not play) your ******* game?

  • Alexand03091614 NuttCracker man (@Alexand03091614) reported

    @ShinsoHD @playnewworld What’s the problem with the game? Sorry if it’s a dumb question.. I just came back to NW recently.

  • LeMartian1 Ste (@LeMartian1) reported

    @playnewworld Fix the dam storage sheds, can't access them in some towns

  • thanuestudent thanuestudent (@thanuestudent) reported

    @new_world_guide @playnewworld They actually never fix repotted things on ptr til months later so the polish is more like a spit shiny with mucus in it haha

  • dev_katyk Katy (@dev_katyk) reported

    @esquerdossauro @SaintGoblinwawa @playnewworld The leaderboards are coming out first so they need their time in the sun again. But the combat/weapon changes are hitting PTR after. For now, please go hang out with the leaderboards and let us know if you see any issue with ‘em.

  • eraydogan Eray Doğan (@eraydogan) reported

    @NefariousKev @playnewworld Did you watch this video? Even they talked about bots problem.

  • nb_rich B-Rich (@nb_rich) reported

    @Jack_LC31 @playnewworld Already did and having fun lol. I got good internet/wifi so have no problems playing like others and never ran into any issues connecting to a server. You can already see the potential of this being a top mmo in the future in my opinion. They just need to keep adding content.

  • nb_rich B-Rich (@nb_rich) reported

    @Jack_LC31 @playnewworld You jinxed me Jack lol now I get a black screen every time I try and log in. If I can’t log in today then im just getting a refund until they fix this game up

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld Only pve leaderboards I hope because PvP is super broken … muskets and greatswords grrrrrrr

  • ajuphysio ajuphysio (@ajuphysio) reported

    @MMORPGcom @playnewworld Anyone got info about that defi free mone:y glitch?

  • ezebu2 ezebu (@ezebu2) reported

    @playnewworld For god sake you suck. There are dozen of broken things. Weapons to be balanced, mutate dungeons phases to be fixed and you come with this ****? You just throwing "new" things desperately. You know there will be new broken ****, I used to love this game, but **** you.