New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/19/2025 03:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Bwickham93 Benjamin Wickham (@Bwickham93) reported

    @mikesecondslate @playnewworld Many thanks for this information, will try if I disconnect again

  • ardonomus Ardonomus (@ardonomus) reported

    @playnewworld Keep getting kicked out of the login queue and having to retry, putting me back in the queue after roughly sitting halfway. Toomanylogonrequests error. I just click Play once and wait.

  • WhoDatStreamer Who Dat Streamer (@WhoDatStreamer) reported

    @playnewworld so when I try to buy stuff on the store I get a transaction error. Can anyone help me with that? Not sure where I can look at payment methods or anything? Steam doesn't have a spot to buy in-game currency as of last night anyway. Help me give you money! hahaha

  • kindberget Kindberg (@kindberget) reported

    @gabbietv @playnewworld Yeah i did a 300 IQ play and started queing from work, got home to an error and had to start Over again. No game for me today 🥺

  • Mats_Forberg Mats-Erik Forberg (@Mats_Forberg) reported

    @playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played

  • balbaheeji Bassam Al Baheeji (@balbaheeji) reported

    @playnewworld @playnewworld call me when you fix your ****

  • DagtekinEfkan efkan dagtekin (@DagtekinEfkan) reported

    @playnewworld fix the ******* servers ffs i keep getting to many request error then go back to an even longer queue

  • TS_Pedrosky14 The Surge | Pedrosky14 (@TS_Pedrosky14) reported

    @playnewworld When do you plan to fix the servers and queues?

  • carlos_adf CADF (@carlos_adf) reported

    @playnewworld @playnewworld Today: Queue position: 2965 1:30h later: queue position 370 5min later: error too many requests 🤡

  • gettothechopa Onerous (@gettothechopa) reported

    @playnewworld Fix the god damn Queue I've been in queue for hours and haven't played the game yet

  • frannahdk Frannah (@frannahdk) reported

    Love spending all my free-time off work looking at a queue screen just to get an error 6 hours in two days in a row... Reserve peoples spot in queue for x amount of time or give pre-orders/closed beta testers priority access! @playnewworld #PlayNewWorld

  • iammuppetman Who am I? (@iammuppetman) reported

    @playnewworld too many exceptions errors now and no announcements about issues on EU servers, should I just give up today?#PlayNewWorld - I would if I could :p

  • TS_Pedrosky14 The Surge | Pedrosky14 (@TS_Pedrosky14) reported

    @playnewworld When do you plan to fix the servers and queues?

  • HighHowdy Howdy (@HighHowdy) reported

    @playnewworld There's needs to be some form of priority queue for crashes/disconnects, getting tired of getting errors half way through the queue and then being at the very back again because of that queue error

  • mikesecondslate Mike White (@mikesecondslate) reported

    @Bwickham93 @playnewworld If you get the error just press ok and wait. It’ll reconnect you exactly where you were in line.

  • Lyrcmck Jon (@Lyrcmck) reported

    @Celjii @playnewworld I've had this error about 5 times now. Each time after sitting in a 30-45 minute queue, almost about to get in, then this error comes up

  • DagtekinEfkan efkan dagtekin (@DagtekinEfkan) reported

    @playnewworld You are the richest ************ on earth fix the servers

  • Megaa_official Patrik Németh (@Megaa_official) reported

    @playnewworld I was 800th in queue (already waiting in queue for 2 hours), got " too many requests" message, now i'm 3000th FIX YOUR ******* SERVERS

  • TheBigM145 Michael Meunier (@TheBigM145) reported

    @GoooRoooGaming @HapaFodder @playnewworld There's a big difference between admitting a mistake and promising a fix/to do better and actually following through on that.

  • carlos_adf CADF (@carlos_adf) reported

    @playnewworld queue position: 2965 1:30h later: queue position 370 5min later: error too many requests🤡

  • MHearthstoner Martin hearthSTONER (@MHearthstoner) reported

    @playnewworld Fix the goddamn queues. its not possible to play for normal person. was 5k in queue, went for dinner and came back to message that too many request for server and had to re-queue. 6K queue again. why did I even spent money on this crap.

  • ClaireFromHR_ Comrade Claire (@ClaireFromHR_) reported

    @playnewworld Hi, I've been queuing for about 3 hours now and keep getting kicked from queue at around the 2800 player mark. what is the fix for this?

  • Celjii Celji (@Celjii) reported

    @Lyrcmck @playnewworld i got the exact same error lmao

  • lembkan sebastian lembke (@lembkan) reported

    @playnewworld Fix ure fycking game!

  • aksoyLA ahmet lütfi aksoy (@aksoyLA) reported

    Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!

  • Voicesbybarnes Nicolas Barnes (@Voicesbybarnes) reported

    @NBKMistik @playnewworld man was almost in and got error and was thrown to 2379 in queue from 220. them adding more worlds does not fix anything

  • FlowTek9 FlowTek (Florian) (@FlowTek9) reported

    The authentic @playnewworld experience: Queue 1500 > 800 > Disconnect > 2800 > 2400 > Disconnect > 3100, steadily moving towards the 4000th queue spot lol

  • SneakyOf TheSneakyManOfShadowingSneakiness (@SneakyOf) reported

    @playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. fix the servers, and the errors when in queue that kick you out please.

  • GulliksenEgil Egil 'Gullik' Gulliksen (@GulliksenEgil) reported

    @playnewworld fix your damn server's and login!! 1,5 h in que and it fails and back to 2554 again!! Do you want people to quit the game!!

  • Fadeeaway Niklas (@Fadeeaway) reported

    @playnewworld Play now? Bullshit, got disconnected from a 1.7k queue after 1h (had got down to 1.2k), when reconnecting I got spot 2.5k. What a fkking joke. Fix atleast so players keep their spot when your queue ***** up....