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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld I don't play the game anymore until you fix the server lag.
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oakie
(@oakiedokey) reported
@playnewworld Fix your stupid *** bug ridden game. FFS.
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Hoof
(@hoofhearted4) reported
@johneyeboy @playnewworld Nbd. Like I said. No problem waiting. Also I noticed we both have exactly 131 followers haha.
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Belghast ⚔️ On Deck 🇺🇦
(@belghast) reported
@playnewworld That would tell me that maybe it is a buffering problem for the filters and now that chat is active again and people are spamming it constantly... that the lag at processing records has come back. As before turning off filters and turning them back on "fixes" it
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Mathew Adam Purvis
(@mathewpurvis) reported
@playnewworld Sit through 2000 player queue, game crashes on loading screen. Put back in to 800 player queue because there's no disconnect protection. Can't transfer my character because I have to actually log it in first. Sigh.
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NoT ToDaY
(@WinOrGoHome7) reported
@DannehTV @playnewworld that's why i think guilds should only own 1 territory, if u pay attention only 2 different logos own all map, the problem shell companies...
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ThoraldGM
(@ThoraldGM) reported
@bhvDRIFT @playnewworld Forest warden chest, cloth hood. Both were from trading post & are murky water dyed. FW set is lower GS but no problems exploring & farming.
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Whats_Your_Name_Again?
(@WYNA_Podcast) reported
@Imn3Wsorry @playnewworld Sounds like a YOU problem. First complain not enough people play, now complain about to many people. You are toxic, we are grateful you uninstalled. You just made lost ark that much better for the rest of us
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Belghast ⚔️ On Deck 🇺🇦
(@belghast) reported
It seems like a bug that I thought was fixed is back in @playnewworld - essentially I filter out general chat and at launch this would cause ALL chat to lag. It magically went away and I am guessing it was never actually fixed, but the population drop caused it to go away.
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Rob Neurotic
(@RFD42) reported
@playnewworld @JeffBezos I have been trying to appeal an unwarranted permanent ban in New World. I have also emailed you and other Amazon Executives directly on this issue in the hopes someone will address this issue I and others have had with the team responsible. Thank you.
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Lesath Gaming
(@GamingLesath) reported
@playnewworld hey guys! Love the game and been playing for a couple thousand hours since day 1. Any chances you guys could invastigate the crash i had (and looks like we could be a few). Got the Character_Persist_Failure crash Yesterday while in a BS portal .. Cant log back in
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Basse
(@Raygun990) reported
@playnewworld Fix game
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Vualiah
(@vualiah) reported
@playnewworld 3 hours in queue. 10 minutes playing. Crash to windows like all last week for no reason. If I have to wait for 15 days to play without waiting = good-bye
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Bambi
(@BambiMarieBee) reported
@playnewworld I was permabanned after playing 442 hours in game. I'm being accused of cheating. I haven't installed anything new on my pc. I was able to open the game, got a que, received an error for files, checked integrity, relaunched game and was told I was banned. Appealing did nothing.
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BearCookies
(@LauraMiddelton) reported
@playnewworld can you fix the issue with getting no reward for killing the event boss please. Completed it about 30 times and only got reward about 5. It's soul destroying
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mrGrumpz
(@FcSyR4g3) reported
@playnewworld 2 hour queue, 15 min gameplay then some random crash, and back in queue for even longer, besides that having a good time so far
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Bitt3r7weet
(@bitt3r7weet) reported
@playnewworld Hours in queue for see the game crash. You mean that? And... In Barri a company bought the new territory in less than 2 mins after the server was up. HOW THE HELL IS POSSIBLE?
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Tyranthin
(@Warhead42) reported
I played @playnewworld last year at launch and had a lot of fun. I did not, however, appreciate being an alpha tester for a broken, buggy, unfinished game. The last year has seen lots of fixes and improvements, so it may be time to return for Fresh Start servers on November 2nd.
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Rick Gomez
(@TheOGKersploded) reported
@playnewworld Why don’t you tweet out your maintenance times and every time you extend your maintenance time? It’s annoying when you login to play when the maintenance is supposed to be done just to see that it’s still not up and you have to wait an unexplained extension of time.
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ThoraldGM
(@ThoraldGM) reported
@xXSwanyXx @skyicle @playnewworld Forest warden chest, cloth hood. Both were from trading post & are murky water dyed. FW set is lower GS but no problems exploring & farming.
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Jay 🤘🏻😎🤘🏻🇺🇸 #RandomActOfCoolness
(@StrokerAceKid) reported
I was really wanting to play @playnewworld . The game looks great , but the deal breaker for me is that people are getting banned for dumb shizz and the appeal process is a joke . Maybe when the moderators/ developers can improve on customer service I'll reconsider.
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Kimisaru
(@Kimisaru) reported
@playnewworld Live it too,but fix the market bug pls! i cant sell in any town at all :( and empty the bank does not work.
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Saul Diaz
(@ilainon) reported
@playnewworld You guys plan to fix oprs?
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UgeneCrabs
(@crabs_ugene) reported
@playnewworld Can you maybe fix my fkn character/account? Im not getting any haste buffs from perks or on the road. No regeneration buff after using water. No dmg buff after dodge rolling with Bow with the perk on. This game is unplayable for me.
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Strife
(@strifeborn) reported
@Fahros Have you played @playnewworld at all? It had some issues on launch like every major MMO but here we are a year later and they have shipped dozens of updates all for free (The latest is essentially a massive expansion) and it's in a great place.
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Youri O.
(@Yourlemans) reported
@playnewworld Thank you for the update. I hope there is a way in the future that the game remembers you logged in last 5 minutes. I stood in queue of 4000 yesterday in Nysa and had a crash after waiting for 3 hours to play. Had to activate queue again, immensely frustrating.
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Kristen094
(@halocyrus117) reported
@playnewworld I wish I can play my character and log into the server to play the game. But your game still so buggy I cant even log on to play and your customer service so bad they cant or wont help me in any way. Fix your games bug that people can play what you even made. @playnewworld
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Tina❤️🤘🏼❤️
(@vanillajazzwolf) reported
@StrokerAceKid @playnewworld Poor customer service is a huge turn off to me. Hope they figure it out so you can enjoy your game.
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Niklas Sten
(@niklas_sten) reported
Tried everything to fix freezing and stuttering. Guess I'm not a returning player :( @playnewworld
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🔴 Nez949 🔴
(@Nez949) reported
@hankthetank089 @playnewworld This should not be an issue in any MMORPG environment imo. I Hope it gets addressed.