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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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darkracer125
(@darkracer125) reported
@playnewworld how about you just ******* enable character transfers. or turn the creation of new characters back on. what ******* game has ever done this? just a big giant middlefinger to all the new players, and the friends they want to join. FIX IT not tommorow. TODAY!!!!!!!!!!
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Anon
(@Anon97702769) reported
@EthosEdict @joaomaadeira @playnewworld bs, The number of people doing this is not the problem but the servers are
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ThatGuyAnge
(@ange_that) reported
Wtf @playnewworld playing your game on Adiri AP Southeast and the sever crashes and I lose 3 levels of progress and you kick everyone due to lag detected?! Get you **** together and fix your goddamn game!!
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Tekn2K
(@Tekn2K_) reported
Yo @playnewworld can we please get a grace period of not re-queuing? If I crash or lag out I shouldn’t have to wait another 1500 player queue.
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Waliex
(@Wali3x) reported
@playnewworld i know u guys have alot to work and fix but is it possibly to get like a Horse mount like next weekend or after cuz it take to long to get to The Quest Cross Map if u havent unlocked the teleporters
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Super Cereal
(@SuperCereal01) reported
@playnewworld Too late for this to be implemented. Last time my high level character cannot login because of que and I move to another less populate server creating new character. Now in another server que again around 500 - 800. Very late for implementation. Too late of refund because of que
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Garbage fr8ter pilot
(@xiaolinstyle) reported
@GEFERS0N_ @NostreTweets @playnewworld While yes you are correct it IS Amazon's fault and they are responsible for the fix literally no MMO allows afk players to just sit on the server logged in. You also DON'T have a "right" to any part of this. There are almost no regulations surrounding videogames.
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Garbage fr8ter pilot
(@xiaolinstyle) reported
@NostreTweets @playnewworld Now you're just ignoring my point to move your goal posts. Which is the players are not the problem and the fact that you immediately want to blame them says a lot about you.
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zaG
(@ziGzaG667) reported
@playnewworld It's the right time to refund with law support If necessary... It's your fault why ppl doing this. If you have thought more about server stragety we wouldn't have this issue...
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Jazz_Cruiser
(@Jazz_Cruiser) reported
@playnewworld I waited half a day yesterday to get in for 5 minutes. Solution on my end: Login+ stay in the game until at least October 7th, because,#FarCry6 What's yours?,#NewWorldMMO 🙏🎧🚗
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João Madeira
(@joaomaadeira) reported
@EthosEdict @playnewworld This has to be a minority.... If queue times depend on this, then it's a server issue, don't even try to blame the players
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Tiago "Koy"
(@koy1and) reported
@playnewworld release the other classes, 2; release the full map, 3; fix the bugs, 4; and others!! I'm very sad to hear that you are paying more attention to AFK than to the server itself
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Tiago "Koy"
(@koy1and) reported
@playnewworld release the other classes, 2; release the full map, 3; fix the bugs, 4; and others!! I'm very sad to hear that you are paying more attention to AFK than to the server itself (+)
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pronouns (they/them) not in bio
(@RisukaMisai) reported
@joaomaadeira @playnewworld If you go afk it's fine. It's avoiding the AFK kick by using a macro so the game detects input that's the problem. If you're going to be gone longer than 25 minutes you don't need to be taking the space of someone who is waiting to play the game now.
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Shauria Simmons
(@Shauria75) reported
@playnewworld EU has the biggest queue problems and most population but you seem to be sorting every other region out first :(
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Jet
(@RadiousPersona) reported
@playnewworld People always defend this **** on launches, like it's new. FFXIV had issues, WoW etc. All Amazon had to do was lock char creation early and funnel into new worlds that they added. Then people can move later to be with their friends for free anyway. This isn't rocket science. 1/2
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Ja De Du
(@Elpapoaa) reported
@ClydeThaMonkey @playnewworld Lol get another server man, i dont have the game but my friends never has any problem getting in
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𝙃𝙖𝙮𝙯
(@HayzStreams) reported
@playnewworld The ONLY issue I have with this is players needing to be online for War on their territory. There needs to be something to allow players in a War to not get kicked OR get queue priority.
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littleraven
(@littleravenDUO) reported
@playnewworld can u plzz fix the ******* boss spawns
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Tiago "Koy"
(@koy1and) reported
@playnewworld release the other classes, 2; release the full map, 3; fix the bugs, 4; and others!! I'm very sad to hear that you are paying more attention to AFK than to the server itself
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darkracer125
(@darkracer125) reported
@NakhtiEmperor1 @playnewworld but you had to join that streamer right? in any case queues are NOT a problem. all these goddamn idiots need to do is turn the goddamn character transfer on. disabling character creation is the dumbest thing ever. they even did it on low pop servers.
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Dracilio
(@Dracilio) reported
@playnewworld Just focus on server transfers instead of this issue which is fundamentally the company's fault as they should have brought more servers on launch
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Ben Pleasant 🦒🇪🇺
(@bpleasant_efc) reported
@playnewworld This is an artificial issue created by your 2k player cap. This is happenning because people are in 8+ hour queues. If you want to play at all you have to be on at 7am. If there was more capacity the queue times would be shorter and people will only log on when they want to play
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Kim Kelvin
(@iamkimkelvin) reported
@playnewworld i mean people wouldnt resort to this if queuing is not a problem i mean logging in expecting to play right away but gets queue for an hour at the best lol
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🧸 Ab
(@ab_alsaad14) reported
@playnewworld can u fix the house glitch !!!!
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OSG
(@onesockgone) reported
@playnewworld Are there any plans of "reserving" a spot due to a DC or a quick relog to fix UI bugs (until they are patched). Like a 5min window?
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Benjamin Lim
(@RayyBen) reported
@AlmanaxWinch @playnewworld If there was more server space, would there be this issue then tho good sir?
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Super Cereal
(@SuperCereal01) reported
@playnewworld Too late for this to be implemented. Last time my high level character cannot login because of que and I move to another less populate server creating new character. Now in another server que again around 500 - 800. Very late for implementation.
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Tiago "Koy"
(@koy1and) reported
@playnewworld because there are several problems and simply being AFK is not one of them and taking punishment for that is even worse!! My opinion!! Want better game?? Allow access to all players without a queue, 1; (+)
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Brian David Huntoon
(@Brian_D_Huntoon) reported
@sonii @playnewworld @playnewworld this is going to be a HUGE problem for known and bigger streamers. Especially if opposing factions work together. This needs to be addressed ASAP.