Is New World down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 22: Problems at New World
New World is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mr T
(@__dxmrT) reported
@playnewworld fix the bugs!
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sky
(@Nxusz) reported
@playnewworld yo disable musket its so fkin broken, feels like launch bugs exploits all over again wth
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Fairuza
(@FairuzaGoes) reported
@PriestTalks @playnewworld I have a few of those...and a couple others :) I may have a problem.
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Rene
(@smurfftastic) reported
@Ablon319 @hereywae @playnewworld So does that mean fresh start servers no longer fresh start because of this glitch. Do we need NEW fresh start servers?
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Doing no QA and just implementing code that’s broken & breaking other things - like the Trading Post?
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Jake
(@BbetterNA1) reported
@playnewworld @NeoDrake_321 Unacceptable, you are literally preventing people from playing the game 2 days after a big update rolls out. Your player base has been dwindling further and further every day. This needs to be fixed today. You’ve shut down any incentive to play the game. Fix the TP immediately.
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JetpackGG
(@Jetpack_gg) reported
@ZmokePlays @playnewworld What's the game like these days? I really wanted to enjoy it but the early technical problems really made it difficult to stick with.
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Dan
(@DanSpangle) reported
@playnewworld Two months trying to log in without that stupid no product found error. What is happening!
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ًNick Expose
(@PleboiDiggaNick) reported
fix the trading post please running low on materials :( @playnewworld
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dcaiman
(@_dcaiman_) reported
@bicker_bob @playnewworld It's been a couple days, and if they had an idea how to fix it instantly they probably would have avoided it in the first place. Bugs are normal in video games incase you were unaware, even competitive games come across game breaking bugs that take whole patch cycles to fix
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stewie griffin
(@kantinugurabi) reported
@playnewworld Fix the game
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MAJ0R GG
(@MAJ0RGG) reported
@FrheaJaimil_ @playnewworld Def broken AF right now.
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yuh
(@hiSociety__) reported
@playnewworld FIX UR BULLSHIT GAME FFS
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ComicBooksPlus
(@4ColorCrack) reported
@_Dresten_ @playnewworld Lol yeah cause WoW didn't have issues at start
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Mickao
(@mickao) reported
@playnewworld Fix brimstone chests, they are bugged.
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Oblivio S. Reaper
(@Nurokumi) reported
@playnewworld/@Twitch thinkin about all the times people of talked trash or insulted me, no one stood up for me. Not one person. So regardless, if people want to be fragile, guess they got lucky. If they have a problem with the facts they proved being thrown back. Oof.
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Mc Dudes
(@VAA_McDudes) reported
@YaBoiWiilly @playnewworld Yes please also fix the stutters and freezes introduced this last update.
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Lemiél
(@PrinceLemiel) reported
@playnewworld fix the musket wtf is happening ????
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Huash _
(@Huash44004252) reported
@playnewworld Fix your game
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defmetal
(@defmetal1) reported
My hottake on the viewbot/embed stream discussion within @playnewworld atm. It's a Twitch issue, not a streamer issue. Streamers are working to pay bills etc, and they don't owe small streamers (like myself) any step up. If the option exists, people will use it. Twitch issue.
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Andi Noviana
(@andinoviana64) reported
@playnewworld Fix the trading post!!!
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Bob Bicker
(@bicker_bob) reported
@playnewworld everything is free except for 1/3 of the musket abilities because we broke core components of our game and have no idea how to fix it
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TheAuspiciousTurtle
(@TheAuspiciousT1) reported
@playnewworld Imagine playing a game where all your efforts are for nothing when you realize ppl are duping items for free gold. Making money out of thin air, ruining any chance of an honest player to compete. This has been an ongoing problem that still exists in their Fresh Start servers.
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pontohj
(@TPontohj) reported
@playnewworld @MsKatastrofic It's a shame I want to play, let's fix the trading post immediately
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Eric Frederick
(@EricGr81) reported
@keebie_xoxo @playnewworld I've been thinking about it. Just waiting to see how things shake out with some of these issues they have had. Mad I missed that half price sale to lol.
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Wildsmasher
(@Wildsmasher) reported
@defmetal1 @playnewworld @dev_katyk Musket is completely broken wep in pvp hitscan and no bullet drop is joke and it just opens it up for aim bots and ton use them in top company's. This glich just makes it more apparent who is using cheats
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Dan
(@DanSpangle) reported
@playnewworld Two months fighting that stupid no product information error. What is happening?!
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Prof.G
(@EngoDoctorG) reported
@playnewworld hey, when I run the game, it opens and then says “unrecoverable error, no product information found, cannot initialize game” What should I do?
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Eric
(@SplodedChicken) reported
@playnewworld No obviously since I'm on the same PC and using Discord, Youtube, and Twitter; it isn't my internet having an issue.
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Bush
(@TheManInBush) reported
@playnewworld had an exploit this week, AGS contained the exploit, kept the servers online, and communicated as things progressed. @OldSchoolRS has a current issue but the servers are offline indefinately, there are rollbacks happening, and there has been minimal communication