New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/22/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • XDevilzRoseX DevilzRose (@XDevilzRoseX) reported

    @StickMayo @RealRickBoone @playnewworld i know, i took all my stuff out of auctions. the problem is i can't sell on my new server without crashing

  • biodelik Biodelik (@biodelik) reported

    @playnewworld This is all so underwhelming. Rush is still not working, wars are waay to laggy and for limited people only and 60 only so enticed a lot of people to rush to 60 to stay competitive against other factions, thus I'm now 60 with barely any content. Economy is broken. GG

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • JBJblaze Nathaniel Peter Wubz (@JBJblaze) reported

    @betwixtthebuns @kfransan @playnewworld Gee, I wonder why the reporting system would have an issue with you. Do you think, perhaps, there's actually an issue with you as a player? 🤔

  • malkaynz Malkay (@malkaynz) reported

    @RealRickBoone @playnewworld yup same problem ive had for about 6 hours now

  • GoFuckY65385572 Go **** Yourself (@GoFuckY65385572) reported

    @playnewworld thanks now can you guys figure out how to balance stack damage the fire staff flamethrower is broken as **** since your wars still desync to all hell. Pretty much unplayable at this point.

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • xxTopher xxTopher (@xxTopher) reported

    @playnewworld can we get an option to turn off loading peoples house decorations ? i have a feeling its causing unwanted lag in towns for people (100% feels like it to me anyways)

  • ELInk_ Eric (@ELInk_) reported

    @playnewworld Please fix the ice storm

  • AnytimeFitAus BLUEZ 🚀 (@AnytimeFitAus) reported

    I've got a perma on New World, no proof, with reason as Disruptive behaviour, then made new account only to get a 24 hr ban again for Abusive behavior yet - no swearing, and minimal **** talk and typing. New World report system and bans are a joke. Fix this. @playnewworld

  • PatienceOfLosh Losh (@PatienceOfLosh) reported

    @playnewworld I attempted to get resolution for an in game issue and was dismissed and told that NO information, support, or resolution was available. Amazon Games must not be working under the customer-centric Mission Statement!

  • AllscTWhite Allsc Thunder White (@AllscTWhite) reported

    @TrueNorthMoose_ @playnewworld This is an error from their server!!! Notify them at New World Forum so that they can help you!!!

  • SolaceForsaken Kat (@SolaceForsaken) reported

    @playnewworld Character_Persist_Error sucks. FIX PLZ

  • danieloclay danieloclay (@danieloclay) reported

    @playnewworld When are you guys going to fix the faction token bug? Being capped at 25k while being max ranked is kind of crap

  • Krhusherr Krusher (@Krhusherr) reported

    @_MissClick_ @leafy_mc @playnewworld If they added mounts the pvp aspect would be destroyed (its broken allready so it would make it worse rn) Imagine hitting a player thats on a horse with a warhammer. The intire spirit shring mechanic would be ignored cuz you have mounts so. I hope they dont add it.

  • dannyderito David Mann (@dannyderito) reported

    @playnewworld You did so well with that! Please consider looking into next: • Broken economies due to gold deflation • Exploiting in war's • Weird tooltip bugs showing different item's icons (mostly after using trading posts) • Reworking healing (targeting/free cast/etc.)

  • ZybakTV Zybak 🇺🇸 (@ZybakTV) reported

    @TrueNorthMoose_ @playnewworld Also having this issue. You aren't alone 😫

  • traveaso32 Travis Warley | Photography (@traveaso32) reported

    @edgonti @playnewworld Yup same as well. I only get disconnect after trying to buy/sell/trade

  • Refareal808 Emmett Kelly Refareal (@Refareal808) reported

    @playnewworld I have discovered an issue with direct trading after transferring to a different server. Direct trading with my friend lags after confirming trade then trade cancels and item is lost.

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • Wolfremmi Samayō ōkami (@Wolfremmi) reported

    @savag3calib3r @playnewworld Maybe you should check that it is only the 3000er Series. The 2000er Series is still working fine without any Problems at all. Also i said that the new AMD Cards also have the Problem. Still interesting that only the new ones have Problems ;)

  • jjmitch87 MitchtheSith (@jjmitch87) reported

    @playnewworld ever since the update today my game has crashed to desktop with no warnings or errors over a dozen times. drivers updated and ive never had problems before the update, what gives?

  • killAlot_TV killAlot (@killAlot_TV) reported

    @PyroWolfNation @playnewworld Two my issue too, epic fail by new world

  • SolaceForsaken Kat (@SolaceForsaken) reported

    @RealRickBoone @playnewworld My 3rd try ive sat and literally done nothing and still got disconnected. If my character is broken I will cry...

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • JoshuaWarburto9 Joshua Warburton (@JoshuaWarburto9) reported

    @playnewworld Please issue more tokens I thought you get a token per character so I screwed my main over and now I can’t play with my friends on any character…

  • HorizonzTV horizon (@HorizonzTV) reported

    Please @playnewworld, fix the lag in wars I beg you. It literally shifts the tide of the battle so much.

  • betwixtthebuns BetwixtTheBuns (@betwixtthebuns) reported

    @JBJblaze @kfransan @playnewworld Do you think, perhaps, that it’s broken you can mass report whoever you want and get them banned before wars? Since I declared war on WW and next day ban? Do you think, perhaps?

  • odiesel3 odiesel (@odiesel3) reported

    @playnewworld My tier 1 staff still does not work ?? when are you going to fix it

  • BeardedOne19 Donnie (BeardedOne) (@BeardedOne19) reported

    @playnewworld did a server transfer and played for about 2 hours, ran a dungeon, and farmed some materials. Then I got a Player Error and I'm back in the same place and inventory I had when I transferred. Even lost the weapon mastery I had gained.