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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Amias Coa
(@AmiasCoa) reported
@_MissNoodle @playnewworld Just be careful with those. Digital cables have trouble carrying signal once you start getting to a certain length. Might need to invest in something fiber-optic, or buy a repeater of sorts.
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Sportsguy1879
(@DOCRIVERSSUX) reported
Dude why the actual **** do you have my server down for 1 hour at 1030 am @playnewworld
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IncredibleJoker
(@IncredibleJ0ker) reported
@playnewworld Is there an ongoing issue with drop #2 not showing up to claim in game?
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Elliot Vanwormer
(@EVanwormer) reported
@playnewworld I am trying to play the game through Steam. I repeatedly am getting a message from client saying that file Bin64ewworld.exe is corrupt and cannot then connect to servers and play. Verifying integrity of files and uninstalling and reinstalling do NOT fix this issue.
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P Easley
(@P_Easle) reported
@playnewworld How long are the servers down? Also is it possible to put a link to the maintenance post in game to directly link to?
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Nicholas James Frost
(@MairuFrost) reported
This is the ******* second time I got disconnected from @playnewworld bruh.... why can't you fix ya stuff?
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Oblivio S. Reaper
(@Nurokumi) reported
@Twitch/@playnewworld if you feel like you are being looked down upon... Then get on their level... Surpassing them usually upsets humans due to superiority/inferiority complexes... Aka not my problem, grow up. Look forward all the same. ~
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SDSisaJOKE
(@SDSisaJOKE) reported
@Flush_TV @playnewworld @shroud My biggest issue is the frame rate, if I don't cap it at 60 within the game, it goes absolutely haywire. I even tried to cap it within my actual graphics card setting and it still skyrockets to like 300 fps while my GPU temps get into the high 80s. Doesn't happen with other games
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Toni
(@HibikiCrytos) reported
@playnewworld Getting 'Connection Error: No login Ticket received' on the AP Southeast server, are they down right now?
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IchibanTTV
(@Ichiban09453777) reported
@playnewworld @Gothalion Fix your damn game
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Robin
(@VeNoMzShibe) reported
@SheepB0T @playnewworld Might be a broken PC part brotherman, I had issues once my RAM was on the brink of dying
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SheepB0T
(@SheepB0T) reported
@Pluto_Belsair @playnewworld Oh that’s interesting. I do have an i5. I didn’t realize there were settings just for that and am pretty out of touch w/ current problems. All I know is I used to be able to play and now it’s a slide show I’ll give this a try!!
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Nao tankei o bostil e fui de base ☭
(@florianojota) reported
@playnewworld @Xaryu WTF was this mass steam disconnect (server arjuna, idk if happened in any other)
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Joel
(@Br8kz) reported
@playnewworld @SmashleyTwitch after a year... still you can't join a queue for something and not have your mic be completely broken when you get out?! plz fix the MASSIVE issue where I can't 3v3 or OPR or dungeon without my mic becoming unusable in world after
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Reiker
(@Reik3r) reported
@playnewworld @Gothalion I received a 'null ptr' error this morning and it resulted in my account being permanently banned. My support tickets are immediately closed by a bot. Is this what people can expect when they buy the game?
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Fakeman1111
(@fakeman1111) reported
@dev_katyk @playnewworld there’s an a-hole blocking the corruption veil area with a tent when you port in. “a hero’s duty” PLEASE FIX THAT. CANNOT COMPLETE CAUSE SOME D-BAG.
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William
(@WilliamKerr04) reported
@xoSupes @FatalKG_ @playnewworld I agree and I agree, for what they do to fix this I don’t know if I agree with you.
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CorpusLandon
(@CorpusLandon) reported
@playnewworld I got a code from Amazon to enter the RTA event. I put in the code successfully and checked it off in the DLC on steam. I do NOT see the rta server when creating a new character. How do I join the RTA server? Anyone else having this problem? #NewWorld
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Mike "HilmMike" Dillon
(@HilmMikeEdits) reported
Gypsum kilns aren't working at all in @playnewworld. Game's broken, can't leave the kiln either unless I physically click escape in the top left. The Kiln menu is 100% blank in every settlement
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The Bearded Moto
(@MotoBearded) reported
@playnewworld issue with login server on eu (jupiter)? just been booted and when reloading game states 'connection error - login service isn't available' etc
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Chem 🤡🌎
(@c_h_e_m) reported
@Lucsterz @playnewworld Did they solve the issues with crafting? It was one of the reason I stopped playing (huge investment in time + resources and can't sell anything, on top of very low % to craft a BiS item)
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theka213
(@theka213) reported
@playnewworld I love the changes you made for solo players but but I have problems with the enter the arena quest. No one is doing arena play on my server. I have been in queue for hours multiple days and no one joins. So I can’t progress my main quest
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SheepB0T
(@SheepB0T) reported
@VeNoMzShibe @playnewworld Did yer machine have problems all the time in games or just specifically Nw?
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KriouLLo
(@DerKrioullo) reported
@playnewworld WHERE IS THE FOURTH CHEST FROM THE "INFERNAL ARMAMENTS" QUEST? CAN U FIX IT?
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G5🇺🇸💪🏾
(@G5ToxicKing) reported
@esquerdossauro @OLBarbok @playnewworld You obviously don’t play the game dude, you are just a New World/Amazon hater that goes into every post complaining about stuff that isn’t a problem
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TheGreenMan
(@Rust_Shift) reported
@playnewworld @primegaming Fix OPR, its trash right now
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Anthony ▒
(@AnthonyCarro) reported
@playnewworld My game fully crashed when I start it, one error message then i'm waiting a month on loading screen for nothing.. Any advise ???
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Reiker
(@Reik3r) reported
@playnewworld @Xaryu @playnewworld I was banned this morning after a game crash. For 5 hours Ive been trying to contact customer support through appeals, online ticket, twitter, discord, live chat, etc. Is this a normal experience? People pay money for the game, get banned, and there's no CS to help?
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Rob
(@robmoya) reported
@playnewworld So keys for the event (Server: Death) isn't working for those sent out today to those who obtained them from streamers. We've tried reloging steam, restarting steam, verifying the game, and tried running as admin (error's appid file.) Any Idea what's going on?
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Game crash?