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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Srom
(@SromGaming) reported
Hey @playnewworld any chance you guys going to fix the Steam achievements? Mine won’t work and I’ve got a lot.
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🐼 TamborinePanda 🐼
(@tamborinepanda) reported
@playnewworld @CaMaKStream Can we get any communication on anything thats currently broken or bugged? Day 5 and no ETA on server transfers, outpost rush, lvl65 portal rewards. Ur communication with ur users is abysmal right now.
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Corey Smith
(@Csmith1844) reported
@playnewworld @CaMaKStream Fix your ******** game
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Ruben
(@Ruben54352410) reported
@playnewworld @CaMaKStream when will be fixed the armor, passives, wars lag, bônus light armor, thats want i want to see fix the game or in 2months nobody plays it
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Humberto
(@__Ultraseven__) reported
@playnewworld @CaMaKStream F. Transfers. 2 years later, we were able to solve the problems and the transfers are open again! Hello ? where are the players on the servers ? hello? :/
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zzzzzz
(@VekVok) reported
@playnewworld when are you going to fix delay on harvesting bug that some people have? the game is unplayable, I'm behind in every sense and i cannot level my harvesting because of this ****, i bought ur product and made 10 tickets already and still no anwer, can u answer????????
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Todd Blakley
(@tblakley29) reported
@NVIDIAGFN @playnewworld Who cares if you don't fix the exploits from happening in wars. To many servers are having these issues where one faction is dominating the whole map because of them. There is no point to taking territories if its impossible to keep them without cheating.
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Simon S.
(@Soermen) reported
@GhostMiccoy @FrenzyNW @playnewworld Probably broken and not working correctly so meh
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Krzysztof
(@Krzyszt48481089) reported
@playnewworld just waiting for fix fcking game
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Humberto
(@__Ultraseven__) reported
@playnewworld F. Transfers. 2 years later, we were able to solve the problems and the transfers are open again! Hello ? where are the players on the servers ? hello? :/
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Makako
(@Makako_Games) reported
@playnewworld @CaMaKStream Where is Ur ******* lag fix ?
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Wickers
(@MrWickerstv) reported
@playnewworld Wars are awful, lag is not even a statement. No one moves its that bad, now there are no rewards for 90% of the people in then.. please fix this as there is no point in playing atm
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I Judge Your Comment
(@JudgeComment) reported
@playnewworld I'd love to celebrate by being able to transfer my character without issue but....
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Mando
(@minmaxMando) reported
@playnewworld @CaMaKStream And on top of that lag exploits and windowed mode exploits ruining wars. Nice jack o lanterns tho. We need thanksgiving decor next. The fixes can wait
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Addruwu
(@Addru_) reported
@playnewworld fix ur fcking game
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Vincent Mercier
(@vincentcoderre6) reported
@playnewworld So when the server transfers will be up again ? Some of my friends transfered in the short period they could and I still can't :(. I hope and wish you luck to fix this problem eventually...
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Da Great Denaari
(@DenaariDaGreat) reported
@playnewworld you customer service about these issues was extremely rude, then they offered to call me and the rep who called me had no idea what New World even was. This is insanity.
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XeroDPS
(@XeroDPS) reported
@playnewworld My account never received the free world transfer token, how do we fix this? I have no worlds on the list in the store, is it not activated yet in all regions?
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DogeTurd, MD 🏴
(@Doge_Millionair) reported
@playnewworld Are we getting any Holiday events in game? Weather changing events like fall and snow for winter like other games? Oh, and the inventory glitch where it stops working being fixed would be great as well!
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EMGG Dreamz
(@DreamzOP) reported
@playnewworld Wars are broken + ratio
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Adam Sesker
(@ASesker) reported
@playnewworld Way to go blizzard way to fix your gold Farmers... I mean Amazon
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Afterhours101
(@Afterhours101_) reported
@playnewworld I have a 3080ti, over 350hrs in the game while working fulltime, im max level, have about 36% of the achievements complete. Running at full max graphics. Zero issues, tons to do. Dont believe all the ***** whiners on the internet. The game is 40 dollars, its already cheap. Buy it
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MasterTuf
(@tufael05650905) reported
@playnewworld your servers for EU inferni is lagging sooo badly it’s hard to enjoy the game
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Todd Blakley
(@tblakley29) reported
@playnewworld @EmilEntenburg Who cares if you don't fix the exploits from happening in wars. To many servers are having these issues where one faction is dominating the whole map because of them. There is no point to taking territories if its impossible to keep them without cheating.
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Michael.B
(@TheGamingChimp) reported
@playnewworld @CaMaKStream You guys should make sure to fix the on going bugs that you said you will be fixing for the past 3 weeks.
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Mando
(@minmaxMando) reported
@playnewworld @CaMaKStream Combat and weapons dont matter when the game is this bugged. Broken faction cap points (cant save enough to buy end game gear), broken combat values (Str bugs out over 250, different hp values for same Con stat), false gear stats (so many bugs with stat values its insane).
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Vayne
(@_Vayne) reported
@playnewworld @playnewworld @BlakleyTodd Nailed it. The exploits are terrible and I feel like we wasted time, money (coins) simply owning a territory that can be taken by cheaters. What are you doing to address that? The future is bleak if you cant fix that!
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Nick
(@FellowNick) reported
@playnewworld When will server transfers go live again? Also wars are broken.
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Vayne
(@_Vayne) reported
@iiiTsJayyy @playnewworld @EmilEntenburg ESPECIALLY IF THEY CAN'T FIX THE EXPLOITS DURING WARS....
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Todd Blakley
(@tblakley29) reported
@playnewworld Who cares if you don't fix the exploits from happening in wars. To many servers are having these issues where one faction is dominating the whole map because of them. There is no point to taking territories if its impossible to keep them without cheating.