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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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anabolic_gaming
(@AnabolicGaming) reported
@playnewworld You guys wanna fix the group finder issue already - literally cannot create or join any group coz my group I created in the lobby is bug and stuck there & has been 10 hours
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📷-GuyWithaCamera
(@MorganasPhotos) reported
@Bonzai_Badger @playnewworld Been no lag at all for me, low pop server mid 600's and I have bad Internet, maybe check yours.
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Amias Coa
(@AmiasCoa) reported
@_MissNoodle @playnewworld Just be careful with those. Digital cables have trouble carrying signal once you start getting to a certain length. Might need to invest in something fiber-optic, or buy a repeater of sorts.
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Nicholas James Frost
(@MairuFrost) reported
This is the ******* second time I got disconnected from @playnewworld bruh.... why can't you fix ya stuff?
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dannyjadi
(@dannyjadi) reported
@playnewworld Too bad I can't claim anything, despite having my both my account linked and Twitch Prime since launch. Love the game though, no hate. Just a bit annoyed about this issue.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Game crash?
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Alex Riley
(@AlexRiley) reported
@playnewworld I claimed on twitch and have accounts linked but cannot open in-game. Did not have this issue with the other drops. Anybody else have this issue?
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Fakeman1111
(@fakeman1111) reported
@dev_katyk @playnewworld there’s an a-hole blocking the corruption veil area with a tent when you port in. “a hero’s duty” PLEASE FIX THAT. CANNOT COMPLETE CAUSE SOME D-BAG.
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld That's actually some really good armor design. Too bad the servers still lag to hell even when the population is low. Which is the real reason I don't play the game anymore.
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Nao tankei o bostil e fui de base ☭
(@florianojota) reported
@playnewworld @Xaryu WTF was this mass steam disconnect (server arjuna, idk if happened in any other)
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Reiker
(@Reik3r) reported
@playnewworld @Xaryu @playnewworld I was banned this morning after a game crash. For 5 hours Ive been trying to contact customer support through appeals, online ticket, twitter, discord, live chat, etc. Is this a normal experience? People pay money for the game, get banned, and there's no CS to help?
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Robin
(@VeNoMzShibe) reported
@SheepB0T @playnewworld Might be a broken PC part brotherman, I had issues once my RAM was on the brink of dying
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EvoCyberNation
(@evocybernation) reported
@playnewworld @amazongames Sorry for retweeting. I made a mathematical error. It has been corrected. 👍
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Dean David
(@DeanDxvid) reported
@Bonzai_Badger @playnewworld No lag for me though. Maybe check your hard / software first
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Kaliitto
(@Kaliito_Val) reported
@xFerj_ @playnewworld @shroud No. The only reason they chose to not do that. Because of the issues the game had early on with companies transferring to servers, killing it then leaving. Making said server merge. They are trying to mitigate that from happening again
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Anthony ▒
(@AnthonyCarro) reported
@playnewworld My game fully crashed when I start it, one error message then i'm waiting a month on loading screen for nothing.. Any advise ???
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Reiker
(@Reik3r) reported
@playnewworld @Gothalion I received a 'null ptr' error this morning and it resulted in my account being permanently banned. My support tickets are immediately closed by a bot. Is this what people can expect when they buy the game?
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G5🇺🇸💪🏾
(@G5ToxicKing) reported
@esquerdossauro @OLBarbok @playnewworld You obviously don’t play the game dude, you are just a New World/Amazon hater that goes into every post complaining about stuff that isn’t a problem
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Sportsguy1879
(@DOCRIVERSSUX) reported
Dude why the actual **** do you have my server down for 1 hour at 1030 am @playnewworld
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SDSisaJOKE
(@SDSisaJOKE) reported
@Flush_TV @playnewworld @shroud My biggest issue is the frame rate, if I don't cap it at 60 within the game, it goes absolutely haywire. I even tried to cap it within my actual graphics card setting and it still skyrockets to like 300 fps while my GPU temps get into the high 80s. Doesn't happen with other games
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IncredibleJoker
(@IncredibleJ0ker) reported
@playnewworld Is there an ongoing issue with drop #2 not showing up to claim in game?
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KriouLLo
(@DerKrioullo) reported
@playnewworld WHERE IS THE FOURTH CHEST FROM THE "INFERNAL ARMAMENTS" QUEST? CAN U FIX IT?
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IchibanTTV
(@Ichiban09453777) reported
@playnewworld @Gothalion Fix your damn game
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Halvar 🍺
(@ItsHalvar) reported
problem with @playnewworld still lacks endgame stuff to do. give it a month or 2 and people will be maxed capped in everything on the new servers, super fun game just doesn't have the longevity we want :(
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SheepB0T
(@SheepB0T) reported
@VeNoMzShibe @playnewworld Did yer machine have problems all the time in games or just specifically Nw?
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SheepB0T
(@SheepB0T) reported
@Pluto_Belsair @playnewworld Oh that’s interesting. I do have an i5. I didn’t realize there were settings just for that and am pretty out of touch w/ current problems. All I know is I used to be able to play and now it’s a slide show I’ll give this a try!!
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P Easley
(@P_Easle) reported
@playnewworld How long are the servers down? Also is it possible to put a link to the maintenance post in game to directly link to?
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selfdeprived
(@death_haiku) reported
Please fix 3v3 Arena queue bug. There's an issue when you're grouped up with 3 players VS 2 players. Once you are in a group of 2, the queue is less than a minute and almost instantly you're in a match @playnewworld
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Elliot Vanwormer
(@EVanwormer) reported
@playnewworld I am trying to play the game through Steam. I repeatedly am getting a message from client saying that file Bin64ewworld.exe is corrupt and cannot then connect to servers and play. Verifying integrity of files and uninstalling and reinstalling do NOT fix this issue.
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MsFireGG
(@MsFireGG) reported
@playnewworld Did not receive any of the drops even though claimed them correctly. Missing even the one from October. 😭 Please fix