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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Berryhill
(@RabidGinger282) reported
@playnewworld are you guys aware of issues where pvp damage is not registered? Was unable to damage other flagged players with fleche from rapier going straight through them.... yes I'm also gagged, yes not in a safe zone.
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Sami
(@OLDNICK07) reported
@playnewworld change ur name to queue simulator......pre ordered the **** for waiting 6 hours doing nothing in a mid pop server.....open beta was smoother than this **** launch.....fix your **** or you will see your game as mostly negative reviewed game in steam
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Anthony Migliaccio
(@Epikou) reported
@playnewworld Reserving slot and alert mail or app ? In 2021 no ? Nooo queue crash and restart count... Please BE SMART ! Peace.
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Chris83
(@ChristianCarro0) reported
@playnewworld Fix the ******* server capacity......
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PEASANT KINGDOM
(@KINGKOR63681674) reported
@THOMSUXX @playnewworld This sounds like a 10,000+ que problem. Those of us who have hit 5,000 are okay with waiting.
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Batuhan Cebiroglu
(@batucebiroglu) reported
@playnewworld There is still queue problem, and you share these ads. Guys, you are really weird..
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TheCasualGamer2385
(@TCG2385) reported
@Lyravar1 @playnewworld So a queue is needed so that everybody can login smoothly and not flood the server
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MikeDaUnicorn
(@MikeDaUnicorn) reported
Waiting 3 hours in queue to get an error "failed to join queue"... really @playnewworld? Trash. #PlayNewWorld
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LadyTDragon
(@LadyTDragon) reported
@playnewworld So is anything going to happen, I played for 10 minutes before getting lag detected, could neve get back in again from that point. I had to delete my character and now I'm in a huge 1200 que when the cap is 2k? I don't understand this
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panda
(@iKungFlu) reported
@playnewworld connection error...🤡🤡
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Sami
(@OLDNICK07) reported
@playnewworld change your name to queue simulator......pre ordered the **** for waiting 6 hours doing nothing in a mid pop server.....open beta was smoother than this **** launch.....fix your **** or you will see your game as a mostly negative reviewed game in steam
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WhiteLionTV
(@WhiteLionTV1) reported
@LuukkoB @FelixScollen @playnewworld 2k limit is not about their server, its game engine issues :)
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Inkognyto
(@_Inkognyto) reported
@Crumbzology @ShowNwo @playnewworld It's Amazon. If they want, they can spin up as many AWS servers as they need. They provide hosting services. Everyone wants to play with the streamers. That's fine. I'm going to play over where I can login.
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James Gingerich
(@jagingerich) reported
@playnewworld Do you know about the desync problems? I can't get out of the first area in a new game as the monster appears to stay in place, can't attack them, get hit from unexpected places.
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Doxia Studio 🍌
(@DoxiaStudio) reported
@mohjave @TheeHustleHouse @playnewworld daaamn, i cant play rn because I've to finish dev my nft game but got to watch some streams. The launch was good? no server problems or anything? I'm super hyped for this game.
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Penoxi
(@Penoxi) reported
@playnewworld @FelixScollen Thanks for the announcement. I just waited 6 hours from position 843, only to see an "Error joining queue" message. New servers will not fix the problems we have as people have already established on the servers we were given at launch.
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J J Gaming
(@Just_Jaimz) reported
@playnewworld FIX YO ****!!!!! Thats it, thats the tweet!!!!!!
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d3vil401
(@d3v1l401) reported
@playnewworld Brittia and Jotunheim are on the same realm, I can't create a second character in Brittia because I have one in Jotunheim; but I can't use the existing one to login into Brittia (lower Q). Explain this design flow because it is far from helping you rn.
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James Edwards
(@Jimlxd1) reported
@playnewworld Anyone got a fix for camping not unlocked yet bug? Other than relog
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Joseph Bradford
(@LotRLore) reported
@David_Jagneaux @playnewworld Boss 1 defeated: login queues.
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ADCArtAttack
(@ADCARTATTACK) reported
@playnewworld With all queue times being around 2000, imagine if the server was 4k limit. Almost ALL issues could be solved
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Fabio Angelucci
(@Fabio_Angelucci) reported
@playnewworld You are serious? Dont spent your time to ads, use it to resolve the queues problem. It's very bad pay 40 eur and not play 1 minute to this game.
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TheCasualGamer2385
(@TCG2385) reported
@Lyravar1 @playnewworld Also I think it has more to do with the fact that there's so many people logging in simultaneously. I don't know if you're aware of how computers work but when you have a whole bunch of people painting a server it makes it lag out.
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Okan
(@_Zhane0) reported
@playnewworld On EU Central servers I waited a whopping 3 hours to get into place 44 and then it just said failed to join login queue. I started at about 3000 and now I have to start at about 4000
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David_Rosa
(@Frank_Sikiatra) reported
@playnewworld Can you fcking fix your servers? A lot of people cant play because ur trash servers
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Amira
(@Floops20) reported
@WyzeThawt @Michael59440635 @playnewworld dude, they literally had 2 betas to fix this problem; its one thing that theres a queue but for it to take THIS LONG to go through the queue is absurd on ANY game
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Paul Ring
(@Ringod123) reported
@playnewworld STARTING AREA QUEUES IN EU ARE BROKEN AND HAVE BEEN FOR HOURS!!!!!! PLEASE ACKNOWLEDGE AND FIX!
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N3llee
(@N3llee) reported
@playnewworld Can you guys do something about the game crashing in que and then putting you back at the end of the line? 5444 in que /crash now 7407 in que.
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Khaledor
(@khaledor_) reported
@playnewworld After 3 hours q. Login error and im back at 3300 q again. GG.
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Matthew Maples
(@Meyples) reported
@Heromofo @BronzeClown @playnewworld Yeah the biggest issue is the 2k server cap. There just isn't really any excuse for that. Awesome game but I feel like a company who has the server experience Amazon does would have been a bit better prepared for this. But it will sort itself out.