New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/16/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • mcgregor1345 eka safitri (@mcgregor1345) reported

    @SebastianNiight @playnewworld Sorry for the inconvenience, I had this same issues few weeks ago, I contact the support but there was no response so I was recommended to carrick_cyber1 on Instagram, he help me solved my issue. I’m sure he can help with yours too.

  • TheChak_ Thechak (@TheChak_) reported

    @playnewworld There is a real bot problem on low pop servers. My town (Windsward) got pushed into conflict because of them. Hopefully this gets addressed.

  • i3zmr Abdulaziz Al-Rumih🦉 . (@i3zmr) reported

    @playnewworld Instead of introducing stuff fix your game and the ****** bugs and exploits and also the random spin permanent bans . Poor people wasted money and time .

  • SkyStormKing SkyStormKing (@SkyStormKing) reported

    @playnewworld can you nerf general zhou's insta kill attack. i mean giving the game a fatal error is just overkill

  • MsLowKeyKilla Lowkey (@MsLowKeyKilla) reported

    @playnewworld When are the Devs going to address the latency issues occurring after patch 1.04? Many people have complained about rubberbanding, not being able to craft, gathering being interrupted etc. Why is this huge issue being ignored? Game is unplayable in this state.

  • stardog97x Landon Thames (@stardog97x) reported

    @playnewworld I’ll never fully understand how you have an extra month and 3 years to fix your game and it still be buggy

  • Damndaniel207 Daniel Petersen (@Damndaniel207) reported

    @playnewworld Utgard Server down ?

  • axesuperior AxeSuperior (@axesuperior) reported

    @playnewworld the game has been so laggy since the 1.0.5 please fix this already 😓

  • DarkAngelEdge1 DarkAngelEdge (@DarkAngelEdge1) reported

    @playnewworld How about you fix the chain stun from melees on wars? Melee is overpowered now and also so many xploiters that do 4K damage in one hit wtf

  • GarrenBelmont Christo, Certified Femroe Simp (@GarrenBelmont) reported

    @SL4YYYQU33N @playnewworld I feel ya as someone playing a female character but they got a long list of problems and things they gotta fix and stuff. Like chill out, it's not that big of an issue considering everything else.

  • GamerCher ThatGamerCher (@GamerCher) reported

    WELP due to tech issues, tonight I won't be streaming @playnewworld like I planned, but I should have tech issues cleared up by this weekend! Happy Gaming ya'll! 🎮

  • canhasbucket Donovan Mowatt (@canhasbucket) reported

    @playnewworld The game is as mechanically broken as it is. I see a hard road ahead in reclaiming concurrent users and getting anywhere near...say...450k again. About half of launch numbers. Good luck. 670h under my belt. Enough to experience everything and see how short the game actually is

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld how about banning palyers from outpost rush using 3 partry programms to get instant lags (lag switch) not able to hit them at all. Get better Anticheat instead of EasyRubbishAnticheat

  • Dreamstatexy Dreamstatexy (@Dreamstatexy) reported

    @playnewworld Fix lvl60 expedition chests! Day 2

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld cant play your game its lagging and rubber banding ffs ! fix that god dam ****

  • JasonStaszewski Ski (@JasonStaszewski) reported

    @playnewworld Please for the love of god! I get adding a gauntlet to try and bring back some players but please fix bugs before adding something that will cause more bugs. You yourselves have a list… lets take some things off that list.

  • Dreamstatexy Dreamstatexy (@Dreamstatexy) reported

    @playnewworld Fix lvl60 expedition chests! Day 1

  • canhasbucket Donovan Mowatt (@canhasbucket) reported

    @playnewworld The game is as mechanically broken as it is. I see a hard road ahead in reclaiming concurrent users and getting anywhere near...say...450k again. About half of launch numbers. Good luck. 670h under my belt. Enough to experience everything and see how short the road actually was

  • Irenicus71 SomeoneSomethingSomewhere (@Irenicus71) reported

    @playnewworld something up with servers? Can't deal any damage atm on my server. Relog didn't fix. Internet is just fine

  • marios540 Marios Constantinou (@marios540) reported

    @playnewworld fix your lag

  • kwatt62796 wyatt (@kwatt62796) reported

    @playnewworld Can you guys plz fix crashing/high lagncy that cuase new world not responding error. One patch I can play alittle the next I can't at all

  • mc_180 mc_180 (@mc_180) reported

    @playnewworld And there's still the issue that I keep getting kicked out of crafting/store menus within seconds of activating them.

  • PlagueTemplar 🎮Plague🎮 (@PlagueTemplar) reported

    @ProfessorDaxter @playnewworld @amazon Its so disappointing... ive had so much fun with this game up until they messed it up multiple times. Talk about a team that doesnt listen to the people. They have broken their own game bad!!

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld how about banning players from outpost rush using 3 party programs to get instant lags (lag switch) not able to hit them at all. Get better Anticheat instead of EAC rubbish, half playerbase gone because your lazy updates next wave gone because cheating is that easy

  • cutegiraffe6 cutegiraffe (@cutegiraffe6) reported

    @playnewworld Crafting attempt failed The item you’re trying to buy that’s in this city isn’t actually in this city Wanna play outpost rush? Jk here I’ll close the whole game every time you try. I feel like the more you try to fix this game the more it breaks. No wonder it’s dying

  • MitsuShow Mitsu (@MitsuShow) reported

    @itshilarymason @playnewworld Your priorities were in line, no issue here.

  • MsLowKeyKilla Lowkey (@MsLowKeyKilla) reported

    @playnewworld When are the devastating going to address the latency issues occurring after patch 1.04? Many people have complained about rubberbanding, not being able to craft, gathering being interrupted etc. Why is this huge issue being ignored? Game is unplayable in this state.

  • bigpumpp L (@bigpumpp) reported

    @bezoooz @playnewworld yo bezooz i saw u talking to g2g im having the same issue bro did they eventually get you, your game?

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @playnewworld I'm kinda done with this game and it's hate on healers. Before you get up set let's look at the facts: 1. We get FISHING! 2. There's a bug, it's fixed in a day 3. No fixes for our heals if broken just nerfs 4. Too many ppl mad about the heals we have which are meant to heal them

  • TheSlimGeek THE Slim Geek (@TheSlimGeek) reported

    @playnewworld Hello I have someone stuck with a bug. He gets downed but can never be finished. He got downed in a pond and cannot fully die. We cannot res him under water so he is completely stuck. Nothing has been able to fix it. Can someone please help ASAP?