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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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محمد المري
(@MAlmarri777) reported
@playnewworld im playing in Hellheim and i played once and the game crashed and im not able to join again im stuck please new world can you guys do something about it and when we wait on line its goes to 100 and suddenly we crash and we go back 10k on queue come on guys please help us
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Patrick nilsen
(@Patrick72888) reported
@playnewworld Please add a 5 min timer when you disconnect before you get in que again \o/ boring to sit 2-3 hours in que when your game crashes :P
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René Thomsen
(@RenThomsen) reported
@playnewworld The amount of servers isn't the ******* main issue you dumbfucks.. it's the limit of 2k people.. how the hell did you think it would go.. did you not learn anything from betas?????
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TheBonj 🔰
(@TheB0nj) reported
@playnewworld I'm so happy I been in a queue for 4 hours to get in your game in EU Central, with someone living in Arizona getting in no problem!
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Ryan Vaughan
(@RyanAVaughan) reported
@playnewworld Fix the Overseer Zane quest in Everfall.
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Santeri Pöysti
(@PoystiSanteri) reported
@playnewworld Still more avg players in que than actually playing. Whats your plan to fix this?
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🖕
(@Yotanwagatari) reported
great @playnewworld got kicked off the server from "lag" which I've not had the last 2 days when leaving a dungeon, now I'm stuck in a 2hr queue...
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Rafael CF
(@TheAelTV) reported
@Mys1_1 @playnewworld if the game crash just click ok for the first message and wait and after 30sec- 1min the game will reconnect you automatically
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Dirk Beste
(@aperturesixfour) reported
@playnewworld 1x Alpha preview 1x Beta closed 1x Beta open stress test server You knew what was coming! 12 h to 24 h waiting time What is your problem?
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RevelFirst
(@RevelFirst) reported
@playnewworld fix the fking queues more servers = nothing
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DrJohn
(@drjohnofarc) reported
@ZantyDesigns @playnewworld Unfortunately they tried to raise player cap in Open beta . It caused several new bugs I think atm 2k is a server capability issue.
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wraith x the dot
(@wraithcrow) reported
@playnewworld Fix yo servers. I had 8,812 ppl in front of me and within two minutes, it jumped to 8,975!!!
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محمد المري
(@MAlmarri777) reported
@playnewworld im in love with your game so so much and i dont want to stop playing it because of the servers please try to fix the capacity of the servers we are not able to join with our friends and our clans you guys should fix this please
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JRM_8793
(@YisucraistRM) reported
@EmzieGaming @playnewworld Yeah, but when this happens every single time... After trying every step from the forum to solve this problem, and the problem is still there. Ive tried 14 times since yesterday with no luck. 3 times 2-4 hours queues to have the same error.
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ImKable
(@ImKableGaming) reported
@playnewworld I understand adding new worlds which is great, we appreciate your hard work, but there is still the root cause issue where people don't want to start again and lose progress, the solution can't be to start again on another server for that world to suffer the same queue issues
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Rew
(@Rewendor) reported
@playnewworld yesterday, I waited over 2 hours, got in, and got disconnected by server in 7 minutes. Today I waited over 2 hours, there was 1 player left, and i got "failed to configure" error. Please take your game, take your servers, and shove it up yo... Incompetency at best.
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Robbie
(@reboot19uk) reported
@playnewworld so I sat in a queue for 3 hours... I get to less than 100to go and... Error... You have to sort this out or the game is going to quickly become a thing of the past! I rejoin the queue at 2668... Guess what left game.. Not making a character elsewhere due to progress
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محمد المري
(@MAlmarri777) reported
@playnewworld its so so hard to see my friends asking steam for refund and im the one who is telling them to play it come on please work on fix
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N
(@Nyxlalix) reported
Waited in queue for 3 hours to play @playnewworld with 1080 people ahead of me I get “error connecting to server” so I have to restart queue and now there’s 1879 people ahead of me
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Jonny Lemons
(@JonnyLemons) reported
Network connection error @playnewworld Got kicked from queue.. I might cry
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Kevin
(@115_935_115) reported
@playnewworld How is your game this ******* bad?? I waited in queue for 2 hours from 5k to 2k and I get this and it places me back at 4k FIX YOUR DOG **** GAME!!!! Richest company in the world and you can't even allow the people that bought your game to ******* play
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peace lilly
(@ricecooker888) reported
@playnewworld 2000+ queue in the server where my main and company is. More servers won't fix this.
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Ellie
(@elimeretv) reported
@roxy_vixentails @playnewworld Also, I don't know your mmo experience but a 2k cap is just too low. And the minute they have dead servers and merge its going to cause even more problems.
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Maar Ten | FBPE | 🇪🇺 | 🌱 | 🌐
(@maarten_2020) reported
@YisucraistRM @EmzieGaming @playnewworld Exactly and the queues arent moving forward at all. You could be waiting for 3 hours to move 2 spots and then you disconnect. Whats the point lol.
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Haerdad
(@Haerdad) reported
@slesinger @playnewworld coz just opening new servers wont solve the whole problem. Since I can move to a new server with my guild. If we get transfers straight away. I wont start over...
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Hans Tomatoes
(@ProTomMastho) reported
@playnewworld Servers still not working. queueing?
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Sam
(@Sam_Isaac8) reported
@playnewworld FIX YOUR SERVERS. This is the THIRD day I am not able to play. I spent 40€ on this game.
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🖤🐺Elise: Lunar Skjaldmær🌙👑
(@PrinceManagarmr) reported
@brunoamorimc13 @playnewworld I feel like it could cause issues with the market and space in the world itself, it's only so big. Resources aren't shared. If they were to increase caps they'd have to do it in small amounts to make sure they don't over populate and cause issues in-game.
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Sam
(@samzTv_) reported
@playnewworld Please stop adding new servers and just fix the severes you have already their ,always laggy/and que times are ridiculous 👍
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Richie L
(@richLi0nheart) reported
@Seitzu_ @playnewworld Exactly the same just happened to me! Started as 3000 in the queue, got down to 140... then "error...." back to 2800 you go, 3 hours waiting already 🤬