New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/24/2025 00:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Jake80383670 Jake (@Jake80383670) reported

    @playnewworld Your game isn't working due to the steam update and the anti cheat software. Its impossible to log in. This needs to be fixed ASAP and shouldn't even be an issue. Relying on 3 servers for your game to run is ridiculous FYI.

  • devynthedm Devyn B (@devynthedm) reported

    @playnewworld Fix your game please! You can't even load in properly.

  • Epsy_ Epsy (@Epsy_) reported

    Hey @Steam nice update. How I can’t even boot @playnewworld fix this I am an addict

  • spookyrocko rocko (@spookyrocko) reported

    @creativem0dz @playnewworld same issue here @playnewworld

  • DevenSabertooth Deven Greenawalt (@DevenSabertooth) reported

    @playnewworld @SerMedieval cannot play the game due to EAC issue :(

  • shawnwsl1 shawnwsl (@shawnwsl1) reported

    @FuTuReChAsEr99 @playnewworld wait now i have a problem. in game it says connection error/ connection registration did not arrive in time: CalendarConnectedMSG lol wat

  • DocG589 Matt (@DocG589) reported

    @Steam Is anything being done about all of us who are unable to play @playnewworld because of your update? When can we expect a fix? When can I expect to be compensated for not being able to play the game that I own because of you?

  • Pagongg Pagong (@Pagongg) reported

    @playnewworld Hey your game is broken cant launch the game. unrecoverable error **** Unistall and reinstall does nothing

  • xAnchor_ Anchor (@xAnchor_) reported

    ***DO NOT UPDATE STEAM*** Easy Anti-Cheat has made YET ANOTHER error! If you update your steam, then games such as @PlayApex and @playnewworld will give an error: "Untrusted System File: C:\ProgramFiles(x86)\steam\steamclient64.dll" This is a normal @Steam file

  • NSG_NaPPy NSG_NaPPy (@NSG_NaPPy) reported

    @dmjiggy @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.

  • iemkaze kaze (@iemkaze) reported

    @playnewworld @SerMedieval New issue: it says we must be signed in to play after the new steam update. Doesn’t let a bunch of players load the game.

  • InsertProfile TheTrey (@InsertProfile) reported

    @NSG_NaPPy @playnewworld I think it has to do something with the latest update. hopefully they can fix this.

  • WildSideC Courtney Statler (@WildSideC) reported

    @playnewworld steam updated and now can't play. fix it please

  • Thecandyman881 Thecandyman88 (@Thecandyman881) reported

    @playnewworld @M0MFHVG5q4tvoJu Hey is the team aware of the game launch issues that just popped up with the steam update?

  • StarfromDiscord ShootingstarTM (@StarfromDiscord) reported

    @mitzipana @playnewworld It's an issue with any game that runs easy anti cheat after the update

  • NSG_NaPPy NSG_NaPPy (@NSG_NaPPy) reported

    @TotalWattage @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.

  • xFatAssassin BigKalob09 (@xFatAssassin) reported

    @playnewworld @Steam I keep getting the error "steam must've running to play". I've reinstalled steam, new world. Verified files for the game what can I do to fix this?

  • _EndOfTheTunnel Chris The Ruler (@_EndOfTheTunnel) reported

    @playnewworld fix your game for steam😤😤😤🤬🤬🤬🤬

  • YaBoiDat YaBoiDat (@YaBoiDat) reported

    @playnewworld fix your kill credit system. Trying to kill one guy for a quest but theirs 20 of use waiting, can’t do enough damage to get the credit then wait 5-10 min and rinse and repeat. Give everyone who hit the NPC credit

  • BucketSlunk SlunkBucket (@BucketSlunk) reported

    @playnewworld Yo... Steam update is killing players ability to play. Can we get a fix for this asap, my whole discord server is unable to play the game.

  • TheRetselm Frank (@TheRetselm) reported

    @creativem0dz @playnewworld same issue

  • 896aetas Faisal Septim (@896aetas) reported

    @Ash01190356 @playnewworld @SerMedieval same issue

  • NSG_NaPPy NSG_NaPPy (@NSG_NaPPy) reported

    @iamKN568 @playnewworld @Steam_Support Same, had no issues before Steam update

  • NSG_NaPPy NSG_NaPPy (@NSG_NaPPy) reported

    @nekrosnana @Steam @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.

  • arinchad arin (@arinchad) reported

    @playnewworld Getting an error to play in Steam from, I am

  • NSG_NaPPy NSG_NaPPy (@NSG_NaPPy) reported

    @InsertProfile @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.

  • Brewsumn Antonio Sandoval (@Brewsumn) reported

    @playnewworld Unrecoverable ERROR??

  • Hard2Pipe 605 (@Hard2Pipe) reported

    @playnewworld game doesnt launch EAC error after steam update

  • shawnwsl1 shawnwsl (@shawnwsl1) reported

    @playnewworld steam updated today i keep getting unrecoverable error steam must be running to play this game. and then it says untrusted system file. did all the verify integrity/ reinstall etc. nothing works... anyone has a solution???

  • MrDaPenguiin MrDaSpookguiin👻🐧 (@MrDaPenguiin) reported

    Getting that "must launch steam" error on @playnewworld to tired to figure this out...ill try again tomorrow ...