New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/22/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ParanoidPotato2 Paranoid_Potato (@ParanoidPotato2) reported

    @playnewworld Would you purchase a cloud service from Amazon, when their premier pay2play games planned maintenance gets screwed up in all regions. What page are you on in book of excuses, player compensation should be extravagant !!

  • dahbeanz Dahbeanz (@dahbeanz) reported

    @playnewworld You're killing your own slowly but surely with these half assed bug fixing updates that don't really fix what you said they will.

  • eghy00 eduard ghinea (@eghy00) reported

    @playnewworld To be honest this is a **** show... 10h for some bug fixes, also because some world are up it show it is a problem with the setup not the update...

  • RobertYewiLeake Yewi (@RobertYewiLeake) reported

    @bigD_Friend @playnewworld Takes servers down for 5 hours. Extends it to 11 hours. from mid day. jesus xD and this is amazon.

  • ContraryRhombus ContraryRhombus (@ContraryRhombus) reported

    The fact that @playnewworld servers are still down in the EU isn’t the disappointing thing. It’s the peoples reactions and bashing of a company who are almost definitely working under pressure to resolve whatever issue has occurred. Some of you need to grow up.

  • Itzmanimal Itzmanimal (@Itzmanimal) reported

    @playnewworld #EUServersmatter ✊ C'mon get your sh*t together prime time EU yet you have been working on NA all this time really amazon? You guys are a joke let's say this, EU know where your prioritys lie, Joke of a company fix your Sh*t patching system. New content comes be weeks offline.🤬

  • L_steteM I dont even know (@L_steteM) reported

    @playnewworld Why have downtime at 12pm to 5pm to start with? I can understand issues and having to extend it in a 2 week old game but having downtime from 12pm to 10pm(so far) is incredibly awful.

  • Olekzsndr Alexander Ferreyra (@Olekzsndr) reported

    @playnewworld @Amazon @JeffBezos hey, sick game, actually pretty good ngl, but please fix these fps problems man... optimize it just a little ok? ty

  • Chrys_Everbidge TheR700 (@Chrys_Everbidge) reported

    @playnewworld Maintenance and extended maintenance and my faction cap is still bugged at 25k are you kidding? please fix this!

  • LquidT LquidTell (@LquidT) reported

    @playnewworld what's up with my game crash after rolling out updates.........

  • AiThaVirus AiThaVirus 👨🏻‍💻🎧🇬🇧 (@AiThaVirus) reported

    @_Jayan69 @playnewworld Think you’ve been smoking something if you think this is worse than riot games eu server problems over the past 10 years.

  • Steelcryo Steelcryo (@Steelcryo) reported

    @playnewworld To all the people raging about the downtime and being angry at the devs, why are you angry at them? What do you think they're doing? Do you think they're purposefully keeping servers down just to annoy you? Trust me, they don't want the servers down any longer than you do.

  • chudyplays Daveey (@chudyplays) reported

    @Steelcryo @itsmejhaitch @playnewworld Bro, Cyberpunk devs also said that they needed more time on improvement. They just search for excuse, so people like you think, that they work on something. They need 3 weeks to implement one mechanic. They need 10 hours to get up servers after bug fix

  • TeaseAFC Tease 💫 (@TeaseAFC) reported

    @oeurzo @Its_Bogz @playnewworld 9- a lot of the reekwater mobs have the same issue at the lion, went into a temple with my squad and had a 4v200 against skeletons

  • WIllowwolfjnr Nat/Wolfie (@WIllowwolfjnr) reported

    @playnewworld Ok i love your game but there needs to be some sort of compensation for EU Central players here we have lost an entire day of play time due to your maintenance not working. It is especailly painful when you work full time and on your day off the whole day is in mainenance

  • TTV_OrangePiggy Owen Steer (@TTV_OrangePiggy) reported

    @n00tje @playnewworld Hey man, I had this issue - I deleted the lvl 1 character I had on Bifrost and restarted the game and now I can access Alastor again

  • x_iTruthHertz TruthHertz (@x_iTruthHertz) reported

    @playnewworld Compensate me for forcing me to go outside and live my real life. Unbelievable ineptitude. Refund me the price I paid for the game, a collection of cosmetic items and a £300 Amazon gift card for the trouble you've caused me.

  • RQmusen Rasmus V (@RQmusen) reported

    @playnewworld server Vineta time 22:30 on my pc. still server down... dont need to say more

  • itsmejhaitch jyri. (@itsmejhaitch) reported

    @Steelcryo @playnewworld Yes unexpected **** happens but we shouldn't be licking billion dollar companies' ***** for it. No one said "w-well maybe they ran i-into some issues and c-couldn't push an update right or something".

  • dahbeanz Dahbeanz (@dahbeanz) reported

    @00TMH00 @playnewworld Lmao they didn't fix this either. Been fishing all day.

  • worrisomefool Worrisomefool (@worrisomefool) reported

    @Naja_Gaming @playnewworld I managed to fix this last maintenance, create a new character on a server that is up, play through the tutorial and quit to menu once you have loaded into the main world, you should then be able to click play on your main character.

  • 5chmorgus Schmorgus (@5chmorgus) reported

    @Kjell_Stigandr @MrWickerstv @playnewworld lol game is years old. Guess you never played the betas. They've had plenty of time to fix their game. Especially since it's developed by one of the richest companies in the world.

  • MDerbert SpookyDerbert🩸 (@MDerbert) reported

    @AdmiralPatrick1 @playnewworld Not trying to argue, but I don’t care about progress updates. All I want is them to do this maintenance at a sensible time. Early hours of the morning and problem solved.

  • MNinjitsu MrNinjitsu (@MNinjitsu) reported

    @playnewworld Getting AFK LAG DETECTED during active character inventory/equipment management. Got kicked mid-item move. Maybe adjust the times or have it recognize Character management??

  • struckyCZ Jan Strakoň (@struckyCZ) reported

    @JulianaTheJaded @playnewworld The problem is... we already paid.

  • ScottParker99 Scott Parker (@ScottParker99) reported

    @playnewworld You've broken my lvl 59 character

  • Steelcryo Steelcryo (@Steelcryo) reported

    @Jamie_97_ @sStringer_Bell @playnewworld Look at any MMO's first month after launch, nearly all of them have these kinds of issues. Boo hoo you can't play for a few hours, what a shame.

  • techh311 Frank Sanford (@techh311) reported

    @wasaburashi @playnewworld The GAME isn't frying your GPU. That's an issue with your GPU manufacturer. If the game could do that, don't you think pretty much everyone that played would have this issue? I have a 2080 Super running at the highest settings on an Asus 4K monitor @ 120Hz.

  • mohamed11964412 mohamed (@mohamed11964412) reported

    @playnewworld the only reason that you would consider having all maintenance at of all servers at the same time is for a fir game and progress, will you just did the opposite of that, just do each server maintenance on its own so it's shorter and developers can focus on one problem at a time

  • Knucklsi CozminFatul (@Knucklsi) reported

    @BrianClough_IRE @Naja_Gaming @playnewworld Not working, they trashed the EU servers