New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/17/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacqpinks Jacqpinks (@Jacqpinks) reported

    @PropersoX @playnewworld @primegaming I should have made a video. You click on the item you want to change and you have to move the mouse down the menu to change skin but the menu wouldn’t stay open. Google it other have had issues.

  • BigShow237 Big Rob (@BigShow237) reported

    @Azaleane_ @JayHayes37 @playnewworld I didn't say the quality. Some of the issues can be blamed on the players like continuing exploiting like gold duplicating. Yes I agree the game wasn't ready at launch, but if you remember all flak AGS got when they pushed the release date after CB from the players.

  • Cllandestine75 cllandestine (@Cllandestine75) reported

    @Drelku @defensewinships @playnewworld The low textures that pop in? Ah yes, I seem to fix it by resetting my cache, but comes back, so a weird setting somewhere.

  • Mablooze Mablooze (@Mablooze) reported

    @playnewworld Had a chat with live support, basically a known issue but they have no fix for it. They told me my character will be unavailable untill the next server hotfix or patch x) ggs ags

  • 2KserversTRXSH THE REAL SB CHAMPS (15-7) (@2KserversTRXSH) reported

    @primegaming @playnewworld Bad service

  • Daniel_tva Daniel Perez (@Daniel_tva) reported

    @playnewworld (I'm using google translator, because I'm from Brazil) I have a problem regarding banning aiming that I didn't do absolutely anything to deserve the same! day 29/04 I took the first suspension for an alleged "cheating" out of 3 days of suspension I made complaints+

  • OpJavaa KhalidAlnajjar (@OpJavaa) reported

    @Scytheology @playnewworld @DannehTV AGS need to spend atleast a year to fix this game, I have 1300hours and since LA released I never went back to NW, never until they fix their game. an MMO with around 15 to 20k peak players is not a real mmo imho

  • WahlSteve Steve Wahl (@WahlSteve) reported

    @playnewworld There also appears to be an issue with umbral shards being consumed without actually applying the GS upgrade if you have your umbral shards in town storage and try to upgrade gear. This has happened to me on 2 separate occasions now unfortunately.

  • Nyxlalix N (@Nyxlalix) reported

    @playnewworld Thank god that shield damage bug is gone absolute cancer in pvp. Now fix the triple grav well bug so I can start having fun again.

  • Tony68461010 Tony (@Tony68461010) reported

    @playnewworld fix the bug. That when you had played the game for a time you lost the character and mobs voice sounds

  • PropersoX PropersoXD (@PropersoX) reported

    @Jacqpinks @playnewworld @primegaming I never had that issue so I am not even sure what exactly you couldn't click

  • lurch_lurchi Lurchi Lurch (@lurch_lurchi) reported

    @alexwilson1895 @DannehTV @playnewworld the only ****** thing is still advertising for amazons scam mmo. streamers who still do it are a major part of the problem with premature videogame releases.

  • PropersoX PropersoXD (@PropersoX) reported

    @Jacqpinks @playnewworld @primegaming lol how is it broken?

  • Kaliito_Val Kaliitto (@Kaliito_Val) reported

    @tygarlily @playnewworld Archers are not op. The bow is in a really good spot now. Just because it doesn’t suck compared to the other weapons anymore doesn’t make it op. The bow has so many issues than y’all care about to know. So it’s nice to see that the bow was given some love

  • yuhxar Xar (@yuhxar) reported

    @playnewworld Fix the stupid blunderbuss, a 200 con medium armor with mostly physical resistance shouldn't be getting 2 second wombo combed by Mr. Worldwide looking dude.

  • donyKnox_ Knox (@donyKnox_) reported

    @playnewworld SA players having issues to connect, please check this :(

  • Jacqpinks Jacqpinks (@Jacqpinks) reported

    @playnewworld @primegaming Too bad the menu in the game is broken, I can't change my skins in game. No wonder no one is playing this game. I don't know why I even bothered.

  • PsyGigante p S Y (@PsyGigante) reported

    @KepDeep @playnewworld just a bug fix patch bro.

  • FairuzaGoes Fairuza Goes Gaming (@FairuzaGoes) reported

    @dr00gieboy @playnewworld To find any bugs/issues so they don't make it to live :)

  • Sweet_TGaming Sweet T (@Sweet_TGaming) reported

    @playnewworld What’s the ETA on fixing this broken SnS/BB combo method? It’s making the game unplayable and everyone uses it.

  • CornFlakesPC .#CornFlakes (@CornFlakesPC) reported

    .@playnewworld are there any plans to raise the coin cap? Asking because I'm running into problems consistently as others may as well

  • FourthPokage Red (@FourthPokage) reported

    @playnewworld are you aware of the major bug affecting players trying to transfer regions? Might want to get a dev on-call to fix it asap as it’s already affected multiple

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld So you want hours of footage of me yelling at my screen because people are abusing bugs , desync, lag and so on ? Say no more ….

  • NickMagdaleno_ hector (@NickMagdaleno_) reported

    @MiikeDOG @playnewworld Servers down on my return!?

  • Tony68461010 Tony (@Tony68461010) reported

    @playnewworld pls fix the bug. That when you had played the game for a time your character and mobs voices will have no sounds

  • 420GamingRT 420GamingRT (@420GamingRT) reported

    @playnewworld @playnewworld How do we login to the creator page after accepted I was invited but no where to access it??

  • MikiHf84 Miki Hf (@MikiHf84) reported

    @DannehTV @playnewworld Keep the blanderbust in that way yes….its not enough broken.

  • magnificenttac0 mAgNiFiCeNtTaCo (@magnificenttac0) reported

    @PropersoX @playnewworld @primegaming Arenas is the newest feature, how can one fully test it or find bugs if you can't utilize every possible build? What if a new perk is broken? Or certain gearsets? Also lots of features have been tested already that have no business in the PTR like the cooldowns for asmo, etc

  • Jacqpinks Jacqpinks (@Jacqpinks) reported

    @PropersoX @playnewworld @primegaming Does someone have mummy issues?

  • PriestTalks PriestTalks (@PriestTalks) reported

    @DannehTV @playnewworld Weird! I had an issue in OPR where it would only reload one shot if I was using orichalcum ammo.