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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Buh-lah-kay
(@sleazeberg) reported
@playnewworld so glad i spent $50 on this game to not be able to play with my friends. TERRIBLE customer service. its amazon for god sake. being unable to keep up with overpopulation is a very poor customer experience. boo 0 of 5 stars
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Historia Estranha
(@HistoriaEstran1) reported
@playnewworld why ******** am i still banned and none of your customer service reps have done a ******* thing? I dont even care to tell you the details... but i was banned for 24 hours during the ******* BETA months ago, its been 4 days since full release and still banned. WTF?!
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Talon
(@Tqlon_) reported
@Slootbag @playnewworld Verifying the game files on steam fixed that problem for me, i was disconnecting literally 5 minutes into playing without fail. After i verified the files it found a file missing and added it, and now i have been playing without problems.
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Vashtiian
(@Vashtiian) reported
@TipsOutBaby @playnewworld I can't play till they fix the GPU dying issue. Don't want to brick my card 😞
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Charlie
(@_Charlie86_) reported
@getvindictive @playnewworld dont wanna fry my gpu until they fix that ****.
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John Ryan
(@JKuson) reported
@playnewworld Just go to a server without a queue. In the beginning popular names like Valhalla and Olympus got flooded. I was annoyed but just gave up on my first character and started over on a low population server. So glad I did, I'm having a blast with no issues or wait times.
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LostWorldOfJJ
(@JamesJ1304) reported
what the heck is going on with the Q´s today @playnewworld been #14 in Q then got an error now iam again 14 and its already been over an hour!!
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Matthew J Brodack
(@mBrodack) reported
@playnewworld Hey was having an issue for our server’s first war. Basically 1/2 of both armies were being teleported in place (in town) and were unable to enter the war zone. The whole 15min prep time and 15mins into the war members from both sides could do nothing. Anyone else?
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Josh
(@JoshisTheName17) reported
@playnewworld I just sat in a 400 person que twice to only say connection error when it was my turn to join
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DreddHound🐺
(@dreddhoundttv) reported
Just spent two hours in que for @playnewworld only to get booted at login again. I really like this game but this is wild.
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Lauren Bleszinski
(@L337Lauren) reported
I’ve had bad luck with @playnewworld this week. At 20.8 hours logged on Steam over a few days, I was finally able to get into a low pop server with the queues. Got to level 6, tried again the last 2 days & getting the “can’t establish connection to sever” issue now. Ugh!! @amazon
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Intrinsc
(@intrinscbro) reported
@playnewworld Ya'll wanna fix Overseer Zane or wut?
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Alfred
(@CapitanDuckie) reported
@playnewworld talked to support, no help there, but post day 1 i have gotten kicked from the server after 1-10min of gameplay without fail, have spent the last three days with queueing 8+ hours a day, if lucky playing maybe a total of 30min in an entire day. Is there a fix?
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Draco
(@DracoBDE) reported
@playnewworld PLZ fix the war bug... 2nd war i couldnt load into now.. why have so many Betas to release a product still not working?
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Alfred
(@CapitanDuckie) reported
@playnewworld As a note, i have a stable 250/250 wired connection, internet connection isnt an issue. There seems to be some issue with the link between my twitch account and new world too, havent recieved my drops, thinkint that there might be some issue there, that makes the server kick me.
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Chris-Sama
(@its_chrisbell) reported
@playnewworld FIX YOUR DOG **** GAME. GOT A 24 HOUR BAN FOR NOTHING.
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luis
(@CRUZZY92) reported
@playnewworld please help i got lag detected and got booted and won't let me back in... bring me down to queue 1 then gets and error code please help
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Major Lem0ns
(@MajorLemons) reported
@playnewworld it's real ******* annoying to get all the way through the queue 4 TIMES and then get error coded that it failed to spawn me in.
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John Ryan
(@JKuson) reported
@TrentR1983 @playnewworld Just go to a server without a queue. In the beginning popular names like Valhalla and Olympus got flooded. I was annoyed but just gave up on my first character and started over on a low population server. So glad I did, I'm having a blast with no issues or wait times.
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Flannel Queen
(@queen_flannel) reported
@playnewworld can you please please please fix the hud issues soon. Not being able to see quest objectives makes it very hard to complete them. Esp with the only solution to fix it being to log out and then back in… with the queue times.
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SRK
(@saifrkk) reported
@MichaelBarbourx @playnewworld Anyways how can my new friends play with me on the same server if thats not an issue ?lol
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nickyyrrr
(@nikrrrrd) reported
@Cup_of_Joe904 @playnewworld Joe **** you New World is trying dam hard to fix there game can you have some ******* appreciation
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❤️Eula | Harmie | Baal WOOO❄️
(@Harms_Loona) reported
@playnewworld please fix the de sync in expeditions in Sarragalla, makes the expeditions nearly unplayable, mobs unhittable
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ihateyoueli
(@lulsymp888) reported
@playnewworld why am i getting a server timed out error trying to spawn in
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1sthandman
(@1sthandman) reported
@Gothalion @playnewworld this is a problem
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Ted Bacinschi
(@Slootbag) reported
Hey @playnewworld I love playing your game very much, but I don't love when I DC or crash to any number of things and need to wait 4 hours to play again. Will you be adding some kind of DC grace period any time soon?
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Jeremy Coulter
(@JeremyCoulter1) reported
@shawn13133 @mgio2005 @playnewworld connection/crash. Still not in place.
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Blitzaga
(@blitzaga) reported
@TipsOutBaby @playnewworld Now if there was an actual game to progress through... The problem is after you've leveled through 10 you've seen everything you'll be doing the entire time. It's completely devoid of content.
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Robert C
(@Ice_man690) reported
Hey @playnewworld I have made my character and got off the game to take break and now the server is at max population and there is no queue, I just keep getting connections error, timed out while waiting server to spawn the player. Any ideas?
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Rook.Bright
(@RookBright) reported
@playnewworld How about you fix the crashes. Sat here for an hour in queue and the minute I entered it crashed.