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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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BLACKBURN x92x
(@X92xBlackburn) reported
@playnewworld Mass transfer button is broke in storage, so now you can only transfer one item at a time. Please fix, this is ridiculous.
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Afterhours101
(@Afterhours101_) reported
@Ativekk @playnewworld Im a main tank. Zero issues. Ur not playing it right if you are
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M0W03XT
(@M0W03XT) reported
@playnewworld When will you offer paid transfers and other things like name changing service?
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wyatt
(@kwatt62796) reported
@playnewworld Mybe I'm wrong but there nothing to help players who are not level 60 becuse of bugs and crashes/lag detected and main missions not working so you cant progress in main story.feel like im gunna miss out on all the Christmas event stuff and I starting playing day 1
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Robert
(@WanderinMisfit) reported
@Herrman84 @BabaStuka @playnewworld Exactly. You must never have played the first 2+ months. The joy of the DB loot error..
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William Morton
(@Morton_fishing) reported
@playnewworld Broken garbage .
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AJ
(@juskuromii) reported
@playnewworld Can you guys fix my non loading floor
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Mason Pruett
(@BoneAlone2) reported
@BearsFanForLif2 @Champioee @playnewworld You didn’t transfer to a high pop server. Bro I moved to Valhalla and no issues. You went to a med pop server and made a dumb choice. Should’ve went high.
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popmalcolm | mixed mayo arts
(@popmalcolm) reported
@playnewworld Are you also gonna fix something with one of these updates
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Handicappedkitty
(@handicapedkitty) reported
@playnewworld Hey guys. Have a question, as your game is total piece of **** and nobody plays it. Could you borrow your servers to Square to help them with congestion issues? Nobody plays your game anyway and servers are empty, and Jeff would be happy to get some extra money for christmas.
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Juswel
(@Juswel_P) reported
@playnewworld Fix the server please. Very laggy. Delay response. And Server not responding randomly.
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Ash
(@Ash_MUFC_RFC) reported
@jmaymay1 @bradlee83100513 @playnewworld Yeah. A lack of mounts are a serious problem 🙄 What a ****.
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Big_Headed_Gamer
(@BigHeaded_Gamer) reported
@ThomasW78165025 @playnewworld Everything is automated. You be lucky if you get a reply for a ban let alone customer service. Amazons trash at games. Stick to shipping service please.
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Scott
(@Ativekk) reported
@playnewworld HEY AMAZON! Fix tanking! It is the Worst!
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Bayu Permana
(@IamAYedai) reported
@playnewworld your game always freezing and crashing for no reason. i've spent an hour combined just to re-log in to your game. please la fix the ****** thing
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Waveform NFT's
(@Squirrelsquad17) reported
@playnewworld Don't buy it. At launch it was worth the money, but now it's completely broken. They STILL don't have a basic swim animation!
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FastRonin
(@FastRonin) reported
When @playnewworld support hangs up the phone on you 3 times and closes an open ticket 4 time and still has yet to solve an in game problem that net a company 300,000 in gold loss. All I want is a legitimate conversation with someone and cant even get that. This is terrible.
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RG | King Burns
(@King_Burns01) reported
@playnewworld There wouldn't be a need for a server merge if the major issues were addressed sooner.
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Nathan Reynolds
(@BrickbrigadeTV) reported
@JamesBerndt1 @NewWorldFans @playnewworld I had the issue once but restarting the game cleared it up for me.
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Rusty Bynum
(@manawar1960) reported
@playnewworld There’s not a ******* thing to do in this game once you reach the end, and the journey to get there is horrible. It’s a broken mess and this update will most likely be no better based on their track record.
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Raphael Olive
(@Kakoiw) reported
@playnewworld Theres a bunch of aimboters on Lanka.. fix your ****
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Christina (Rhodie86)
(@Rhodie86) reported
@playnewworld Please fix the sugar sap quest. It’s bugged and won’t drop the sugar sap from the young trees.
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RG | King Burns
(@King_Burns01) reported
@XeroTornadic @playnewworld Well yeah no one is arguing that but a server merge is a symptom of a much bigger issue(s).
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jat0rz
(@jat0rz) reported
@playnewworld Why is 500 stats no longer possible? Please do not take weeks to fix this one. Thanks!
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William Vanderpool
(@Liquidwillv) reported
@playnewworld Stuck on new world screen and yes my drivers are updated, vailded files even did a fresh install still same issue... Feels bad
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JIN SAJIN
(@TheSajin) reported
@Liquidwillv @playnewworld same issue
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.
(@JamesBerndt1) reported
@NewWorldFans @playnewworld Has anyone been having an issue where you can’t play the game because the game says “login prevented for suspicious activity”??? I left the game for over a month, came back, can’t play it anymore
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Kirk Kirkconnell
(@NoSQLKnowHow) reported
@playnewworld My main concern is availability of materials. Coming from a lower pop server, the competition for the simplest of mats is going to be a big problem for players that like to craft. I do not care about the PvP aspects at all.
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Darii Palacios
(@DariiPalacios) reported
@playnewworld Nice but im stock in the logo screen for 20 min... after the patch. Game its broken...again.
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John Riordan
(@JohnRiordan) reported
@playnewworld I sure hope you fixed the armor mitigation issues that cropped up in the last few days of ptr. If not the game is going to be in a pretty degenerate state until it’s fixed