New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/17/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ETootall Eric Malinski (@ETootall) reported

    @playnewworld can we fix the brute exploit in outpost rush asap. It was fun till ppl started doing this 5 brutes in 3 mins is freaking retarded. @playnewworld

  • Baloo_the_Bear_ Baloo (@Baloo_the_Bear_) reported

    @playnewworld Ay, yall gonna just keep Tweeting nonsense while the game is broken AF or...? This video seems to have a decent amount of production value, sadly that same value is lacking in the actual game.

  • fedraik SYTEX Fedraik (@fedraik) reported

    @playnewworld Man cmon its the fourth time in a row that my game crashes in the final boss of dinasty... i can't do the fkn task.. fix the game pls

  • iben301 Ben Johansson (@iben301) reported

    @playnewworld Fix transfer

  • oeffler101 Jameson Oeffler (@oeffler101) reported

    @playnewworld No one cares, fix your transfer system!!

  • inFamousJoesh InfamousJoesh (@inFamousJoesh) reported

    @Lavick81 @playnewworld Can't say I've had one single "game breaking" issue yet.

  • eloymerlin_ El Hoy Today 🎃 (@eloymerlin_) reported

    @Skimatik_Gaming @playnewworld social media guy posting a video that was probably planned for months players: fix your game 😠

  • neotheatxr kate ४ (@neotheatxr) reported

    @playnewworld dude I keep getting kicked out of the game bc of lag please fix your game

  • inFamousJoesh InfamousJoesh (@inFamousJoesh) reported

    @playnewworld People don't realize this kind of content has been planned for months to roll out regardless of what bugs are in the game. They're not going to just halt everything coming up so that the marketing and everyone else can jump in to help fix bugs.

  • RobinLe91316474 Robin Lee (@RobinLe91316474) reported

    @playnewworld How bout addressing the issues instead of promoting useless stuff.

  • Brendong9 Brendon (@Brendong9) reported

    @playnewworld fix the transfers

  • Erik97136614 Erik (@Erik97136614) reported

    @playnewworld U have broken transfer !

  • Tzeriel Billidan Stormrage (@Tzeriel) reported

    @playnewworld Your game is a broken scam. Stop with this and fix it. It’s not functional.

  • erkekmatruska Doğukan Zan (@erkekmatruska) reported

    @playnewworld fix trade bug!!!

  • ilhampb036 IlhamAMD036 (@ilhampb036) reported

    @playnewworld Dear @JeffBezos would you mind to tell the devs at @playnewworld to just focus on fixing bugs, exploits and etc rather than tell a lore that even players/community itself doesn't care at all?? If the issues still exists, i'm sure your game only hold up for just 3months

  • lraxrax LRAX (@lraxrax) reported

    @playnewworld fix your game please.

  • jrhunt Randall Hunt (@jrhunt) reported

    @playnewworld Come on now… are y’all really spending $ on this voice actor and video production instead of $ on QA engineers… I still don’t have my gold from the broken trading posts.

  • Crawdan86 Daniel Crawford (@Crawdan86) reported

    @ilhampb036 @playnewworld @JeffBezos You seriously think the same people making these clips also have the knowledge and skills required to fix bugs? Completely different skillsets. I agree that's what the focus should be, but be realistic about your expectations.

  • BulbKellSaur Kellz (@BulbKellSaur) reported

    @playnewworld I mean that’s cool and all…but what about fixing the issue that threw people in random servers?

  • Blues5211 Blues521 (@Blues5211) reported

    @playnewworld Why don't you actually fix your ******* game before promoting it. This game is a ******* disgrace. You try to fix one thing but break ten other things while fixing one issue. Your customer service is a joke. Do not buy this game it's a total waste of money.

  • Liinkari Linkari (@Liinkari) reported

    @zstedronsky0 @playnewworld What is the problem you’re having? I transferred yesterday

  • zstedronsky0 Zdeněk Štědronský (@zstedronsky0) reported

    @Liinkari @playnewworld The game says, that i have active sell/buy orders.. But don’t have any .. Lot of people have this problem

  • jrhunt Randall Hunt (@jrhunt) reported

    @Aznpride485 @haynick31 @playnewworld But it’s concerning their social media team isn’t aware of the current audience, emotional climate, and state of the game. It’s a great game but they have some bugs that should be a “drop everything and fix this” priority. Tweeting this content instead of status updates is meh.

  • Zayel0_0 Zayel (@Zayel0_0) reported

    @playnewworld love your game, but please fix the ice gauntlet, the ice storm is not dealing damage!

  • sarkenoth silas the magic car @ 4 days...! (@sarkenoth) reported

    aww they apparently fixed the chat html link crash exploit :( that sucks i wanted to install the game and try it. put the bugs back in @playnewworld

  • BrodieManBruce Brodie Bruce (@BrodieManBruce) reported

    @Ayo_ItzRed @playnewworld The "virtually" means almost. I'd love to play with my friends if we could transfer. Love to participate in wars without a healing bug. Firestaff\ice gauntlet are broken. Most end game is broken. Outpost rush is a mess. One fix break 8 things. Tell me more.

  • ToastyThaBrave ToastyThaBrave (@ToastyThaBrave) reported

    @saga_city9 @playnewworld They had 15 min downtime in the early hours today to fix it, so yeah.

  • b_davis03 bdavis03 (@b_davis03) reported

    @haynick31 @Aznpride485 @playnewworld You keep calling others idiotic and stupid, yet you're the one telling the dude that runs the Twitter account to fix the game...

  • ItsNaz_95 𝕮𝖚𝖗𝖘𝖊𝖉 (@ItsNaz_95) reported

    @playnewworld Fix you broken game

  • haynick31 Mark Haynick (@haynick31) reported

    @DoxxyClean @playnewworld Already have. Comments like this are stupid. Playing isn’t the issue. Then having a broken game and no communication on it is the problem. Stop trying to be an internet warrior.