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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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zezi
(@GGUYlEQhJUbe827) reported
@playnewworld ping too high...no issues in any other game..please fix servers.. @amazongames
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Brandon Lapham
(@maoaz) reported
@playnewworld 6 hours in que on Valhalla.. finally got in.. plaited 5 mins, got booted, back in 5 hour que.. please fix this..asap..ill move servers but I'm not leaving my leveled up character behind..i can't do this another week..i could have been level 30 by now..im 18..
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Mike Biddle
(@bdiddle21) reported
@playnewworld Ive been kicked 3 times in a ******* row from waiting in your queue, all the way to the ******* end of the que i get kicked its not from my end so fix your ****
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Supergingerbro
(@SuperGingerBro) reported
@playnewworld Having my game crash and then being stuck in another hour+ long que really chaps my *** after just getting out of a que. I like many others love this game. But that is ridiculous, knowing characters stay in the world if they are out in combat for a certain time, which I was.
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[BlaZe] BlamsGams
(@BlaZeGAMING1337) reported
@playnewworld we dont want this we just want fix for the long que no a fix for afk
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Codipherus
(@Codipherus) reported
@playnewworld So Day One, the guild and I were in first thing but some had long queues, so we decided as a guild to change to lower pop servers. And since then I’ve been in queue once for 5 minutes. Other than that, game has been great with no tech issues. Best mmo launch imho
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Tyler 🌙
(@susboytyler) reported
@playnewworld please fix your water its so cancer to walk through :(((
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Blochtheguy
(@Blochtheguy) reported
@playnewworld Servers are dying, hard. Muspelheim super laggy, basically unplayable. The monters are doing their hits 1 second before their animations, which makes it insanely hard to dodge or block. Happend now in BOTH the first two dungeons. Please fix, sad to lose an orb :(
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Austin (Twitch Affiliate)
(@Deuces56) reported
@playnewworld are y'all working on fixing the issue where the game bricks GPU's? I want to get the game but I'm hesitant from what I've seen happen to GPU'S
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Loopah
(@PeterHenry222) reported
@playnewworld Then we can ddos the servers...... it's just fair play.
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Wet Floor
(@binigo_oh) reported
@playnewworld I can’t even get into queue, Kay Pacha is a locked server but I’m stuck in “Starter area queue” how do I fix?
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Michael Gill
(@Michael_Gill09) reported
@playnewworld I log in 2-3 hours before I finish work. Yet I can’t guarantee I won’t be busy by the time I actually get in the game. So I set up an auto clicker app. I see plenty of afk players which I suspect have a very similar story. I dont blame any of them for the server problems. At all!
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Michael Gill
(@Michael_Gill09) reported
@playnewworld This is the equivalent of having an aneurism, and putting a plaster on your finger to fix it.
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Nateee
(@Vxidd) reported
@playnewworld how do you guys feel about crash priority? My game crashed and I was supposed to be in a faction war but now im stuck in a 400+ queue
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pee pee poo poo lantern
(@worldmindd) reported
@playnewworld kicking people out of login queues now? what gives?
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Dan
(@BoxPressRadio) reported
As much as I like to be generous with launch windows for games, I'm getting a bit annoyed with the queue times. My server currently has a queue of 800ish players, but the average queue time is 4+ hours. Amazon owns server farms, this shouldn't be an issue honestly. @playnewworld
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panda
(@iKungFlu) reported
@Tay2001 @playnewworld bigger issue than dup coins?
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pee pee poo poo lantern
(@worldmindd) reported
@playnewworld spent two hours in queue only to get a "failed to connect to queue error" what gives? i'll tell you i'm not gonna queue up again lol
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Alex Kalogeropoulos
(@AkalStation) reported
@playnewworld This is beyond stupid. Dedicate your dev resources to fix your paltry 2000 server cap - NOT spending development effort on trying to eliminate a symptom of the larger problem. You won’t have people trying to avoid getting AFK kicked if they don’t have to sit in an 8 hour queue.
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Nick
(@BigForNothin) reported
@playnewworld Can you fix the dungeons instead? Podesta server dungeons are bugged again, for the second day in a row
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Kevan Best
(@BestKevan) reported
@playnewworld Fix your server's then? Roll out server transfers then? You twits created this problem. Lucky for you the long *** queue's counted against steams refund window isn't it?
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RedIsSus
(@murphdiggs2) reported
@getvindictive @playnewworld Banned because a lag detected bug cause their GARBAGE anti cheat to auto ban me. They have trash servers so they punish the players. makes sense.
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Rockmom85
(@rockmom85) reported
@AmazonAzure @playnewworld Lmao, I got no issues with my eyelashes bb
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Fredpimpstone🏳️🌈
(@Fr3dpimpstone) reported
@playnewworld any word on the fix for getting kicked from que? Its happened twice tonight.
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Daddy Den
(@Denwop1) reported
@playnewworld Love your game, wanna invest myself, queueing issue and AFK exploit are on the way to be resolve. but please, FIX THE LAG DETECTED issue !!! beeing in game, having no internet issue and have to re-queue for 800 is just up to me. Game could be pefecrt but this... OMG
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Ghost Nurf 👻
(@MyNameIsNurf) reported
@SoldierOnGamin1 @SNTRPresents @playnewworld Move servers. Literally no reason to play on a full server right now with free server transfers coming. They added a ton of new low pop servers. I’ve played all weekend. Instant login. No queues.
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RedIsSus
(@murphdiggs2) reported
@playnewworld So all your bans are read by people? Why then was I banned for "misconduct" when I was BY MYSELF, killing mobs and got a lag detected message than immediately banned. I haven't really dealt with other players at all. OH WAIT you use easy anti cheat. THE WORST AC.
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AlaskanMoose16
(@AlaskanMoose16) reported
@playnewworld could you maybe fix the horrible dungen lag pls you cant even progress
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Amb😱😱sia
(@heyambrosia) reported
@TheTimWoodruff @playnewworld Launch weekend and a game is full, I don’t see a surprise here not gonna lie. It’s a good sign and they’re already addressing server issues instead of ignoring them. I wouldn’t say that’s short sighted ¯\_(ツ)_/¯
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John Galt
(@JohnGalt_34) reported
@playnewworld why do you not have disconnect/crash protection? Game crashed while loading into a dungeon and back to the end of the queue… great game, but this kind of stuff will make me quit…