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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Brown
(@chriscbrown) reported
@AnthonyKongphan @playnewworld I think its a problem now.. but won't be as much of an issue when everyone is max level. Right now the tip 1% of the factions have to fight every war cause they are the only ones at a high enough level to have a chance.
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Qzzz
(@Qzzz84) reported
@playnewworld So... Maybe fix it
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Connor
(@conpeen) reported
I purchased a @TEAMEVGA graphics card as I was aware of their reputation of good quality products and great customer service, however I am yet to receive either. Whilst playing @playnewworld my card stopped working. I have been refused RMA and am looking for justification on this
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SGG JohnnyV
(@JohnnyV_TTV) reported
So I decided to get @playnewworld last night. Finally after messing around with the steam issue, the server clock issue and then the EAC and figuring it out I was able to play. If anyone is having any of those issues let me know I will let you know what I did.
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OneUp_deadshotz
(@OneUp_Deadshotz) reported
@GanjiMayne @playnewworld Encumbrance glitch?
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insanity
(@ItsNsanity) reported
@playnewworld Fix the gpu/cpu heating issues! Capped at 60 on a ryzen 5 2600 / rx 580 and very hot on low settings. Same with my wifes i7 9700 / 1070 ti
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Edward
(@kindaoverthis) reported
@playnewworld @Danotage Sick workaround… but please fix it? I missed a war yesterday because of this bs.
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AsianDudeWithAnIdea
(@asian_idea) reported
@mgtowcelibate @TOne699 @playnewworld you can see it your way but when i play on 200 ping even war its quite direct i didnt feel any lag at all
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Ram
(@rambiome) reported
@playnewworld can you fix the market, when i try to sell anything or buy anything it just spins when i click buy. IDK if that is just me or what
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RotoDAP
(@ROTODAP) reported
I think @playnewworld has broken my mind
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AnarchyKraken
(@AnarchyKraken) reported
@playnewworld that great you added something nobody has asked for again.... now can you please fix the dogshit code or like literally any of the bugs lmao
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Venety
(@MissVenety) reported
@mitsuriiguro @playnewworld They seriously need to fix their banning system. My mates appeal was denied because a mod approves the ban with no evidence? I don't understand how a mod can even do that, let alone get away with it. All my mate was did was post a discord code for the war..
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فارس العبدلي
(@FaresAlAbdalli) reported
@playnewworld But this problem is pushing many people away. Sad because this game is worth it!
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Kye johnson
(@Kyejohnson13) reported
@AnthonyKongphan @playnewworld I'm guessing like most developers they underestimated how efficient people would be at easily putting places into conflict. They could just make that way harder which would fix it for normal people, streamers however would probably still get targeted the same
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HurtGarci 🏳️🌈🇪🇸
(@HurtGarci) reported
@ReleNtless1gVAL @playnewworld Display weapons on HUD and you will have a better feeling, I used to have this issue but with this fix, It feels totally different.
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Jake
(@Leifacche1) reported
@KyameronYT @playnewworld they tweeted last week saying we could transfer between regions however theres a forum post from a customer service employee from today saying that you cant now :(
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Zenzi / gunneh
(@BelgiumIsntReal) reported
@Scoom @thestifflertv @playnewworld I think doing it to a boss is the main difference :P Its not a permaban which is good. Hope they fix it so more don't get the ban. Glad we agree though :D
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Beejeroni
(@Beejeroni1) reported
@playnewworld Any actual fix for this yet?
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AskMe
(@Vapist_1977) reported
@playnewworld Amazon, you seriously need to sort out this account banning issue. People are getting mass reported before wars and getting 24hr bans. It's a massive problem.
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AgentAztek-WDGG-B42 Empire
(@AgentAztek) reported
@myviewoflife_ @playnewworld I also run on high graphics with no problems
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New world is where i am
(@Gosamernewworld) reported
@meldayilmaz @playnewworld Yeah that’s a you problem, I waited a week to start for this reason went to a low pop server and I’m having a blast playing
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Cristian
(@Braecris) reported
@playnewworld I have a question about servers not allowing new players to make characters. Idk if this is still a problem but 2 days ago my friend got the game and was unable to play with me and all my friends on a server and made him want to refund. when will new characters be allowed?
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Necrolios
(@necrolios) reported
@playnewworld @SerMedieval So, i have an issue. My pc fried and i got on my laptop to play and its wanting me to restart? Why is my profile not tied to my steam account?
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James Jarvis
(@JamesJa82842666) reported
@playnewworld Hi im having problem with trading post, the buying section where items are not showing up and i know that they are there. steam SimPGoD69 EU servers Zerzura
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Rocknm
(@rocknm09) reported
Does anyone elses game crash when doing Amrine Expedition? @playnewworld @
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Rafael
(@raokizera) reported
@playnewworld @playnewworld guys why are SA servers so lag? Skills and attacks in slowmotion, in login screen shows almost 500ms. And I asked in global chat, a lot of people are experiecing that. Can you fix this pls? <3
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Pyrge
(@Pyrge_TTV) reported
@playnewworld Anyone else sick of paying 60 quid for broken games.
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Jore
(@Joreftw) reported
Hey @Steam iv'e encountered this issue earlier this week, and now it happen AGAIN, ther is something seriously wrong with the library within your app. apparently the whole game folder has deleted itself after i got an error playing @playnewworld ... twice this has happened, help.
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Psy&cho
(@Kallermatsch37) reported
@ItsNsanity @playnewworld You can try to alter the fancurve or try to undervolt your GPU's until a fix comes out. Worked like a charm for me back when I didn't have good casefans
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SetTopVox
(@SetTopVox) reported
@ConnorBennett14 your recent article about @shroud and @playnewworld is frankly just bad information. Saying that the game caused his UPS to crash and not saying anything within your two paragraph "article" to back up that claim is just ragebaiting. How do you keep a job?