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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Cu3public
(@Cu3public) reported
@BlakesBoolin @playnewworld Ryzen 1600 and Rx580 here. I have a potato, no issues.
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Scrax
(@MrScrax) reported
@playnewworld Wow, I love sitting in queue and almost getting in, then some random error pops me to the back of the queue again! Stellar stuff, thank you so much for that! #NewWorldMMO #whatajoke
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Pete Gale
(@Pete_Gale) reported
@playnewworld Was #871 in the queue this morning; it's been 3 and a half hours and now I'm #2823 in the queue, because I've had a server connection error twice (one at 300ish, one at 500ish). This is an absolute joke.
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FelucoGC
(@Haco3666) reported
@playnewworld @dealer_monkey I've been in a queue of 1400 for 1 hour and all of a sudden I get a ******* error and it gets me in a queue of 4800. How difficult is it to make the worlds bigger?
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Mercury
(@Running1337) reported
@playnewworld Guys i beg you, if you cant fix the server capacity of 2k players, AT LEAST fix the queue, i was finally on place about 180 and then i got kicked and now 3200... PLEASE
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Martin P.
(@MartinP58151186) reported
@playnewworld 29/09/21 and yet EU SERVERS are still in shambles... being in queue and get from 950 to 120 in 4 hours waiting only to get error message and get kicked out of queue and then rejoin back and being 1500 in queue... the audacity of trillion dollar company say tremenderous launch
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King_Mamoo
(@KingMamoo3) reported
@playnewworld I have no issue in sitting in a queue even if that queue lasts for hours..... ai do however have issue with being kicked from the queue 7 times over the 5 hours ive been waiting and not making any progress because of it. Are you aware of this? Is it being worked on?
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cosmo
(@cosmoflake) reported
sat in a 3 hour queue, logged in, played for about 15 minutes and got "lag detected", was tossed into another 3 hour queue. nice. why are you not temporarily protected from going to the back of the queue if you happen to disconnect devs? @playnewworld
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Hudson Philipe
(@hudsonphi) reported
@playnewworld the queue makes impossible to play the game, ı was in 378 position but I got connection error now I am in 1678.
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Dottz Gaming
(@DottzGaming) reported
@FruityNinja_ @playnewworld I will be releasing vids, yes! And it's better than I thought. Combat is overall solid. The issue I have with it isnt the cooldowns (which actually feel appropriate) or any animations, it's that the weapon swap is glacially slow. Otherwise, combat feels intentional and impactful.
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NCHlab
(@nchlab) reported
@playnewworld How can you justify these absurd queue times? I've spent 10hours in queue to play 1 hour of the game. The worst thing is this "too many requests" error that keeps booting me to the back of the queue.
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MykelNeiD
(@MykelNeiD) reported
@playnewworld concidering a refund rn, queing up,waiting for 2hours and then being thrown out by a stupid error ...requeue 2400... will you pay my current? You take players as hostages so thy just dont log out,because you cant get ******** on a server.
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Graham Masters
(@grahamasters) reported
@playnewworld it's great queuing for 3 hours from 1365th in the queue to 30th then getting an error and kicked from the queue so sitting here now 2700th in the queue again. Sort your damn queue out so it doesn't kick people
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S
(@StefanOC226) reported
@playnewworld fix your queue's and connection errors while waiting in queue so you dont get blasted to the back again.
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Diego Lopez
(@Golgorz) reported
@playnewworld after 2h of queue it gives time out error and start over again full queue!!!!!!....wtf!!!!!!!!!!
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Cobra Barbasch
(@BarbaschCobra) reported
@playnewworld I bought this game a long time ago I am trying to enter the Italian server impossible queues and after hours of waiting it also gives me an error but do we realize? I would like to play for what I paid. Thanks
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Jamal Amghar
(@AmgharJamal4) reported
@playnewworld I'm not asking you to get me instantly in the game, i understand the servers are doing their best but im asking to stop giving me an error message when i'm 100 slots away from being to get in sending me all the way back to 3000
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld Tell me please, why i need to wait 3 hours in queue and THEN have a "login server error', and start queue FROM THE START? Don't tell me to choose other server, i want to wait on this one, but WHY i have error and in the end of queue again!?
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AllySedai
(@AllySedai) reported
@playnewworld With the ammount of players waiting to join (and getting constatly kicked out too, which is even more frustrating) adding new words won't be of much help. Capping them at 2000 players is the biggest error ever. I spent 2h in a queue just to get kicked out midway. Can't stream =/
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Yasser Al-Ali
(@YasserAlAli10) reported
@playnewworld Why is it that if I disconnect I have to go to the bottom of the queue? The game crashed for me at 10:30 AM, then I got stuck in a queue till 2 PM And now it crashed again and I have to queue again... Are you going to fix the server capacity issues
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The Mahano
(@Themahano) reported
@playnewworld I was waiting in a queue for like 1 hour and got a login server issue pop up. got dropped out the que and now im at the back of the queue. Same is happening to a friend. Is this an issue you are aware of ?
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld even if i have an error, why don't you give me my plase in queue again? Why i need to start from the last place, when it's YOUR fault, i don't click "Cancel", it's you that did this!
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Lonely Necromancer
(@loneknight5) reported
@MarcusfPrince @playnewworld I had that issue last night but they added servers which helped. Got right in this morning. Hopefully they keep adding servers my friend.
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KriticPanda
(@KriticPanda) reported
@playnewworld I guess we bought new world so we can all meet on twitter ahahah. Seriously fix you server capacity we realy wanna play without waiting for 5 hours and get dced.
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Demoneyes45
(@StevenMcCrea2) reported
@playnewworld 17 odd years ago,,queuing to play WoW on its release, and the queues for that were fairly long, not to mention on 56k dial up. The expectation of everyone for there to be no queues and no issues…people have become so impatient, or they’ve not experienced MMO launches. #timejump
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Tantrum_Tim
(@tim_tantrum) reported
Instead of releasing new servers everywhere, how about maintaining standards om the login servers so you don't have to queue for 5 hours, starting to think you might actually play with your friends today, to crash and get another 5 hours queue to look forward to? @playnewworld
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SecurityGuruGuy
(@SecurityGuruGuy) reported
I wish #NewWorld showed the controller buttons in the UI. It does support using a controller at least through steam, and I have wrist/shoulder issues that make using a M+K more difficult so controller is the best option I have. @playnewworld is there a setting I am missing?
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Wynadorn
(@Wynadorn) reported
@playnewworld Just spent 3 hours in the queue after a disconnect only to be greeted by "Too many login request". Really enjoying my time... From position 1871 to 643, now back to 3006. Looks like I wont be able to play today.
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Toby
(@FlizCinema) reported
@playnewworld I waited almost an hour in que and I was in 288 place and then it threw me out with an stupid error pop up and now I have to start anew!!! Please fix the que system!
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Volk
(@Archetipoeroico) reported
@playnewworld How can you let us play if queues crash every so often? The only thing supposed to work is broken. And do not suggest other servers, that's not the issue right now. Literally any queues can crash at any given time. That's not how queues work, Dude.