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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TheGrizzlyGuild
(@GrizzlyGuild) reported
@playnewworld People play games to enjoy themselves and escape reality. Not pay property taxes and deal with corrupt government. Y’all need to fix this ASAP or people will quit by the masses.
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Branislav Kulich
(@lapapo21) reported
@SirCoomes22 @playnewworld had similar problem, after patch without trasnfer..I did verify integrity of the game in steam and it worked no problem since that
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Troy Holloway
(@holloway_troy) reported
@playnewworld Need to fix server connections and lag issues Everytime I go to kill something I always lag out.
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NobleGiraffe
(@GiraffeNoble) reported
@playnewworld please for the love of everything reset or do maintenance on the Vingolf server it’s unplayable can’t walk 2 steps without getting a millions notifications about wars and invasions and they just loop and the lag makes doing anything in overworld impossible
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The Hoop Chat
(@theHoopChat) reported
@primegaming @playnewworld So y’all can drop new skins but can’t fix outpost rush or server transfers? Servers are dying because no new players can join…all the low level cities are ghost towns now and all the lvl 60s have nothing to do
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DK
(@DmkNLX) reported
@playnewworld A posible fix for the lag in windsward = shared market over all cities, give the trade fee to the city the item is sold in, this Will help spread the players to other cities, and the lag in windsward Should be fixed 👍🏻
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DMaxximus
(@Michael59440635) reported
Hey @playnewworld -Fix the hit boxes -Fix the aggro range -Make mobs (unless aquatic) affected by waist deep water like players are -Fix respawn frequencies -Fix weapon switching delay -Fix the numerous stun locks from mobs
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Chem
(@c_h_e_m) reported
@playnewworld @BigMickeyCee "While the team addresses those issues".. Well.. That's the problem.. you don't adress those issues at all. Your "social media team" is doing nothing except post pictures (okay the pictures are cute.. but still..). Maybe you can take time to adress the concerns of your clients?
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Jonathan M.
(@jonathanORangel) reported
@queen_flannel @playnewworld just get a hammer and axe with the broken faction heavy armor and just join the bandwagon. everyone's doing it....😩😩😩
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Mike Raney
(@rainmanthegoat) reported
@playnewworld The current system for wars is unstable. And Un playable. Even if you can get around the initial lag. If other players on the enemy team have no lag they will clear your back line out. Also, attackers can buy from the defenders armory. Kegs inside instantly. Broken.
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T M
(@itgik5) reported
@gopewpewpew @playnewworld They also locked servers out so people could not join. This made the problem worse. It still makes the devs the incompetent ones.
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Fragmatikz
(@Fragmatikz) reported
Can you fix the frost gauntlet lag exploit that people are abusing to win territories @playnewworld
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Lakez
(@Lakez_) reported
@playnewworld who can anyone talk to about the issues with the game, exploits not being fixed, non bans on exploiters:ori nodes infinite respawn etc. Lag unplayable wars. If you say to post on the forums I’m deleting the game. We have not gotten a response from anyone yet 1/2
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Chem
(@c_h_e_m) reported
@playnewworld @tokyo_rich Not really. It's best if the social team actually adress the various issues of your customers. You see a tons of people that are not happy.. some even with pitchforks in hand.. And you act all haughty telling us.. "Let them eat cake.".. You are giving Amazon a bad reputation.
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✨💀 Sashkull 💀✨
(@ifYes_elseNo) reported
@BigMickeyCee @playnewworld I think holidays content is already done or is a different department, I mean, designers doesn't have too much to do with bugs. Also CM doesn't have to stop work just because there are bugs that they are already trying to fix.
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Monkeyman
(@shootmeintheleg) reported
Dear #newworld, the hype will be over soon, beter fix the issues soon as a pop will go down bcz of your inability to fix bugs and transfer swaps. Faction token bug Server transfers @playnewworld
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PSfanatic
(@PSfanatic_) reported
@playnewworld Give us server transfers or give us refunds. You and your game are a Joke. You open transfers just long enough to give servers without Queues a Queue again then turn it off, forcing those who wanted OFF those servers to sit through these queues AGAIN. FIX YOUR ****!
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raon
(@raon_san) reported
@playnewworld why is my grand master fishing mission not working I’ve been trying so hard to get this done lmao
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Lakez
(@Lakez_) reported
You’re letting exploiting happen due to broken systems that are not fixed. It’s so bad people are mad in global chat bc people are preventing the infinite ori ore spawns by standing there. Mini hacking on stream and nothing will happen @playnewworld
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Bill
(@1BigBore) reported
I have been without my main computer for a week now, because of some ‘problems’ with my house. I am Really missing #NewWorldMMO right now. @playnewworld #PlayNewWorld
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Michael Zdarsky
(@mzdarsky) reported
@playnewworld @BigMickeyCee Agree, but then recommend a separate Twitter acct / method of delivering updates, because once a week is too long for players that have major issues. There are more updates on skins than on progress. Just my two cents. Thanks for responding, good to see someone is listening.
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L.J. Palin
(@THA_BU5) reported
@playnewworld can you please fix the quest spawns. there is no way anyone can take mobs of 200+ and its making it impossible to quest.
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JustMe
(@1divinesecret) reported
Before anything else, @playnewworld I beg for some sort of crash prio.. the state of servers is a bit unpredictable.. we shouldn't be punished for dc's in dungeons etc.
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anima
(@AN1MA) reported
@playnewworld No👏one👏cares👏about👏your👏pumpkins👏 Bugs Clunky combat Nonsensical weapon switching UI is a mess Broken economy Boring dungeons Bad pvp in a pvp focused game No end game Copy paste cities,areas,mobs You owe customers a good product and you got the resources to do it too
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Cptskrill
(@cptskrill) reported
@playnewworld yo the lag in wars is disgusting needs work bad!!
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Dakota l dodson
(@Dakotaldodson1) reported
@FrenzyNW @GhostMiccoy @playnewworld Ysee I've always seen the problem with leech on dots being op only when the dots are op. Which seems to be true again but it's okay
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HowtoHypothetical
(@HHypothetical) reported
@playnewworld Awesome, great idea for Halloween! Can't wait to carve my pumpkin. Also just a reminder to everyone that just because their marketing department put this out, doesn't mean that their developers aren't working hard to fix the issues we are having.
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MansourAyan
(@ByanAyan) reported
@playnewworld how about more essentials less cosmetics fix the bugs, work on server's transfer, read the damn feedbacks don't ignore your players
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Ron Fairley
(@ron_fairley) reported
@playnewworld Could someone please address the trial of the cabalist quest bug that has many players unable to advance faction rep without re starting a time sink quest chain . This is a main story line quest and has been broken from day one .
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bagus ismail
(@bagusis11943125) reported
@playnewworld @queen_flannel let me tell you something.. i've been in war so many times.. there are 2 types of war, the lag one and the normal one.. if the war is lag, it means lot of people doing bug (god mode / food stack bug / etc) .. if the war is not lag it means they play fair game. #newworld