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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Branden
(@BrandenCaplan) reported
@playnewworld For all of you saying “Thank you so much for not releasing the update yet to fix the bug” are delusional. The devs do this consistently, hours before patch and they find a game breaking bug after a month of “testing”. You’ve given the returning player base 0 confidence yet again.
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yago dias
(@yagodia55021530) reported
@lisuk94 @playnewworld it's normal, it's not your internet..desync is something they already accepted and they won't fix it apparently, it's been there since day 1
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Airwoman
(@Hoover6480) reported
@playnewworld I am so glad you caught this bug and are fixing it before you release it. With all the codes that go into a high quality games, it is easy to make a bug. I'd rather a delay then a crash. To all others being rude. Chill they are doing their best.
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pl4ydaoc
(@pl4ydaocphx) reported
@playnewworld Make it right, make it polished. The community can't afford more dupes and difficult to work around bugs. I've had to take a step back this month because of the issue with lifestaff/void gauntlet weapon swap desync and stuttering
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Steelcryo
(@Steelcryo) reported
@playnewworld Gamers: OMG why can't games companies bug test their games anymore? Games company: We're delaying an update to fix a bug we found. Gamers: OMG WTF **** COMPANY WHY DELAY WHEN YOU ANNOUNCED IT ALREAD!? Game developers really can't win.
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Julián
(@Julian_Alcalde_) reported
@Steelcryo @playnewworld I choose to make a good code in the develop. I guess this option is not avalaible, so I prefer to test, fix and delay.
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MarcusFromOz
(@temby644) reported
@playnewworld Would rather have another day prepatch to do stuff in game than have this bug cause a large downtime. Good luck with the fix.
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Julián
(@Julian_Alcalde_) reported
@NoitaBlack @Steelcryo @playnewworld I didn't say that, so bro chill. They have huge bugs in every patch, so it's obvious that they are not working properly.
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Activisionisajoke
(@Activisionisaj1) reported
@Steelcryo @playnewworld I mean they've had a ******* month! And to need an entire 24 hours to fix one bug as a developer, is absolutely pathetic
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cyriana 🇪🇺 🇺🇦
(@cyriana) reported
@playnewworld I see that as an improvement. A few months ago, the problem would not have been noticed and the update would have gone live with the error. Probably with significant consequences.
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Shults ⚔️
(@ShultsGaming) reported
@playnewworld This dungeon has been on PTR for nearly a month. How do you find a game breaking bug now?! Tons and tons of people have tested nearly everything. And you think your going to fix a game breaking bug in 24 hours? After a month of testing. Doesn't make any sence.
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Tech Sway
(@Tech_Sway) reported
@ShultsGaming @playnewworld They never said it was game-breaking, they never said it was to do with the dungeon. They simply said a bug was found late (since PTR is still live) that needs to be fixed. It's far quicker/easier to fix now before the patch is live than after and it's also the smart play.
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Big Rob
(@BigShow237) reported
@albordestreamer @playnewworld But what does it matter. Be happy they are fixing bugs and updating the game. And it's still in March. This is the problem no is ever happy, not matter what games designers do people just have to complain constantly about everything.
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MaxTwelve
(@MaxTwelve) reported
@playnewworld You really should have updated your splash screen for login.
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Shayn | ShYnrs™
(@ShYYnRs) reported
@Rukinidius @playnewworld This ************* upset because they’re postponing it 24 hours so they can fix a bug or two. You clearly have the patients and maturity a a 12-year-old. We don’t need your kind on that game anyways, too much of you already.
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Steelcryo
(@Steelcryo) reported
@Julian_Alcalde_ @playnewworld Which you'd rather them not test and find or not delay and fix? I'm unsure what your point here was.
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Godlike
(@IamBanned7) reported
@Steelcryo @playnewworld New world: “ this is bug fix month where we introduce 100 more bugs.” Get off the soap box these folks havent been the best let’s just be honest.
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Big Rob
(@BigShow237) reported
@albordestreamer @playnewworld Every MMO I played from UltimaOnline to EverQuest to WoW to FF14 to ESO to BDO. They all had issues. even years into the game. But people want instant gratification and if they dont get it they complain. MMOs are marathon not a sprint.
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Activisionisajoke
(@Activisionisaj1) reported
@Matospeet @playnewworld Needing an ENTIRE day to fix one bug, when you are part of one of the largest companies on the planet is a ******* disgrace.
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AtreoisCis
(@atreois) reported
@Alexandros_Laz @playnewworld It is on a decent game state rn the problem is there is low population on almost every server
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Godontherise
(@AGodOnTheRise) reported
@MLGBMAN @doodimmike @playnewworld Fr It's probably a pretty big problem for them to delay the update
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Volrath
(@C_Belhy) reported
@playnewworld Its good that they found a bug and postponed the update 1 day to fix it. Imagine if they had found the thousands of bugs the game has... we would only be able to log back in in 2047.
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Josh Danger
(@JoshDanger304) reported
@McWint3r @playnewworld This is what builds player confidence? Would you rather them say oh well we will just shut down the trading post and disable trading for a couple days while we fix this and rush out the update anyway?
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Lisuk94
(@lisuk94) reported
@playnewworld Just entered the game and it's unplayable, my internet speed and ping is very good and when I walk streight 4 meteres is teleporting me back left 6 meteres like aome kind of lag, never experienced this tipe of lag before in an online game, just unplayable
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IndependentWarrior
(@darkpatriot45) reported
@playnewworld Damn, we made a bingo for bugs on release. The free spot is money glitch, because, well, you know..
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld @MADshadowman All the “fixes” listed. Still having issues with. It’s like nothing was really done. You guys promised more bug fixes in February. Again 3 pages long of bugs you said you fix. And only gave us 1 page of bug fixes that didn’t really fix bugs or was a major bug issue. Dead game now
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld @MADshadowman It’s now almost the end of March. Before February you guys said February you guys will focus on alot of bug fixes. You had 3 pages long. You waited tell almost end of February to push that patch. That patch wasn’t that big as we thought. And didn’t fix major bugs. Still have bugs
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McWinter
(@McWint3r) reported
@JoshDanger304 @playnewworld Nah im saying things like this should not occure that often in general. It is still better to fix it and release the Patch when it is fixed. But to build "Player Confidence" we need some clean patches without cancelling, delaying or game breaking bugs etc.
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Sokeru
(@SokeruTv) reported
@playnewworld Can we please call it the "April" patch now? I'm really concerned about how you're making us feel that this is taking an eternity because the "monthly patch" actually comes at the LAST DAY of the month. Just fix the times already, take 2 more days and that's it.
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alborde
(@albordestreamer) reported
@BigShow237 @playnewworld I agree with you, that we have to be happy with news. But I can't agree that they fix bugs, because to date there hasn't been a patch that hasn't caused more problems than there already were. They have 37 dead servers with an average of 20 players per day and they haven't (1/2)