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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Dickerson
(@ChristianTrevor) reported
@sgt664 @playnewworld Uninstall the game and reinstall it I get this problem sometimes with a new update… only for NW on steam
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Chikaputo
(@PauloSusano96) reported
@jameserwilk @playnewworld People talk about that all the time, but wouldn't latency be a problem. I definitely agree with you.
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Shults 👾
(@ShultsGaming) reported
@Elysium85_TTV @playnewworld AGS is a group of inexperienced game devs. That's the major problem. That's why it took 2 years.
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Cal
(@WigglesJust) reported
@BigIrishLIVE @playnewworld Of course or will. New world has suffered from the same issue since it was released. Content takes too long and when it does arrive it's buggy and under cooked.
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Sir Chardo
(@Sir_Chardo) reported
@Lemilis1 @playnewworld Id rather new content because even with a delay there will still be tons of problems.
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greenglobones.tez
(@greenglobones) reported
@playnewworld GS heavy attacks didn’t need to be slowed down. The other nerds for GS were needed and work great but GS was already slow and predictable to begin with. Ppl running 5con 300str 200dex were the problem. Light build GS should have been nerfed. Not medium or heavy
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James Wilk
(@jameserwilk) reported
@PauloSusano96 @playnewworld latency is not the term you are looking for that is a person to game problem not a game problem.
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Artorias I'm her's Vermillion
(@ArtoriasV) reported
@Gilbert_OBrien1 @playnewworld Blah blah gamers are supposed to complain it makes devs do their job and fix crap so go suck on a rat company white knight
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Cudl 🦝
(@Tohlevi) reported
@SlavicVarg @playnewworld Nope, still waiting for Amazon player support to handle the issue.
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ComicBooksPlus
(@4ColorCrack) reported
@ShadeyGamez @playnewworld Someone above said login out of steam might fix it. Gl
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Youredoneson
(@Youredoneson666) reported
@Archaic_Machine @playnewworld So buy a house, tele to your house, then tele where you need to? It was an issue before when house tele cost was high, but now its dirt cheap. Stop being lazy and use ALL the games mechanics to get around.
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hazy
(@veuveee) reported
@keryilias @playnewworld Sounds like a skill issue, it’s really not that bad.
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🎃 Spooky Scary Storm 🎃
(@Thevaderswifey) reported
@playnewworld See? you treat us in the most disrispectful way. u r not being transparent about the issue, and also, are giving us false information time after time with the delays...
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Guigaojp
(@guigaojp) reported
@playnewworld hello good afternoon, so lately I'm facing a ms lag on the nw I use GFN, I play on the Brazilian server because I'm from Brazil it's been having a lag since Monday and one keeps throwing responsibility to another and they don't say anything what's happening
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Majson
(@xmajson) reported
@zpleat @playnewworld The issue is no one on pbe liked it.
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dcaiman
(@_dcaiman_) reported
@playnewworld more gearsets for free - let me choose my attributes for that gear set. It's a QoL feature that should've been in the game to begin with, I'm not paying almost 30cad to have enough for every dungeon. Or, fix storages, make it all one with custom tabs.
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Manc_Viking
(@Manc_Viking) reported
@ShultsGaming @cheetum @playnewworld Ehhh maybe, the lack of content is from everyone scrambling to try and fix all the bugs that the alpha teams had been telling them about but got ignored on. Having your exploit reporting system being open to the public really didnt help at all.
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reece devon
(@reecedevon87974) reported
@Keniso_ @tylacey55 @playnewworld It's **** that you gonna leave they should be doing everything to fix this crap
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Shults 👾
(@ShultsGaming) reported
@EagleGarrett @playnewworld It took these devs *almost* 2 full years to fix the game. To bring creatures that should have been there since launch. They have released 1 FREE area in 2 years. They haven't really made money on this game other then box cost and cosmetics.
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tieler
(@tieler77685933) reported
@playnewworld @Infestedfaerie would love to enjoy my experience if you guys would actually fix your game and give everyone there gear back that got deleted with your update like this is just unexpectable please put a patch out soon that fixes this
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cutegiraffe
(@cutegiraffe6) reported
from
Fairmount, Ontario
@playnewworld banned for saying LOL during an opr, You ask people to provide proof they weren’t harassing people but you lock us out of our accounts and don’t provide chat logs. customer service couldn’t be more useless. You don’t review reports you automatically punish people :)
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greenglobones.tez
(@greenglobones) reported
Hey @playnewworld, you have broken the game even more! OPRs are so unbalanced now that it made previous OPRs seem like the most balanced games ever. Fire staff has been made too strong! Element aversion does absolutely nothing! Stop making ranged players hit hard vs medium/heavy
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Snpminermen
(@snpminermen007) reported
@veuveee @playnewworld unreal! they delayed it for what then? ooo to piss off the people who were in the hunt for the leaderboards???... cuz they surely didn't delay it because of quality issues... lol
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Keniso
(@Keniso_) reported
@Biggie_Couch @playnewworld thats a you problem get a better pc. i have 0 issues at all with performence
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ELiTeZ
(@ZyNcELiTeZ) reported
@playnewworld Not to mention that there are bugs even though this update was delayed by a week... I am not trying to make it seem as the game is bad because in general it isn't, just this update has caused issues.
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Deathtome
(@Somatris) reported
@Properso0 @playnewworld and that's the problem if i don't do them there is literally nothing else to do.
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Shults 👾
(@ShultsGaming) reported
@Elysium85_TTV @playnewworld This game made 20+ million and it's backed my Amazon. Do better. Inexperienced team that was in way over their heads from the beginning. Hints why it took them almost the full first year to fix the problems at launch and features that just weren't there at launch.
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G5| Regenerador Lover
(@G5ToxicKing) reported
@AJ_47biotch @playnewworld Wallet issue
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Doğa Mermertaş
(@mermertasdoga) reported
@playnewworld nothing, game is dead and you are doing nothing to fix it
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wu | 35465.eth
(@isthiswu) reported
@pachnoc @playnewworld seems like it's the same issue!