New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/30/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • eleccytronics Eleccytronics (@eleccytronics) reported

    @playnewworld I like the event, unfortunately my friend is left handed and uses the cursor keys for WASD which cannot be mapped in-game. Anyone with this (careless coding) problem, one solution is MS PowerToys to map cursor keys to WASD. Too late to play the game by the time we found this out

  • gunaguru23 Israel Alejandro (@gunaguru23) reported

    @playnewworld Thank you for fixing the most important: Azoth Vials. Now, what are you going to do as a compensation, to retain players, for the problems that this bug caused to the players? Or it is OK for you guys to not retain a player base?

  • cc8f2371e5c8483 Sherm (@cc8f2371e5c8483) reported

    @playnewworld I do not see any fix for the que counter showing the wrong number. 1 for example for an hour. Also no mention of any plans to help reduce que times. Come on peeps......

  • chris_frohling chris frohling (@chris_frohling) reported

    @playnewworld Loved your game till the update came out and now it's not even playable for me, every 5 seconds I'm stuck in "lag detected" and it lasts about 20 seconds. Not sure what changed but I sadly have to quit till the issue is fixed.

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld None because its boring, fix the spam healers and trash bow users.

  • owenvyse Occam's Eraser (@owenvyse) reported

    @playnewworld I don't like any of it if I'm honest. Never liked fishing and I don't really want to play Guitar Hero. I do like the changes to dungeons, gypsum, perks etc though. Disappointed in the missing dungeon and group finder but no biggie. Main issue is instability/bugs post patch.

  • MattiaCrosara Brinjolf85 (@MattiaCrosara) reported

    @playnewworld fix the world tranfert

  • JeeeZK JÉR1CLES (@JeeeZK) reported

    @playnewworld FIX AZ0TH VIALS

  • hereywae Soenda (@hereywae) reported

    @playnewworld @primegaming I can't salvage azoth and fix bug craft

  • Bodycount69 Bodycount (@Bodycount69) reported

    @playnewworld Are we going to get Azoth fix ???? Ever ???

  • alextchatalov Alex Travagin Chatalov (@alextchatalov) reported

    @DannehTV @playnewworld In SA server we have a big problem, Amazon made merge again and now in SA has only server, it's super population and has queue than more 500 players.

  • BigM_TV Reverend Big M (@BigM_TV) reported

    @playnewworld @BenKross2 It's the same issue AGS thought it fixed.

  • Bourbon_Gamer Subourbia (@Bourbon_Gamer) reported

    @playnewworld Can you fix it so if I accept OPR with someone playing music nearby I’m not stuck with half the screen filled with a performance?

  • FWNiightmare FWNiightmare (@FWNiightmare) reported

    @playnewworld They ever fix the economy?

  • AntonioCaseiro Me_Myself_&_I (@AntonioCaseiro) reported

    @Av3M0rt3m @playnewworld I am having the same "problem"...I am storing them in a city... Maybe in the end we can trade them for tokens and then trade the tokens for buff food...

  • tarellion Tarellion (@tarellion) reported

    Is it possible at all to change the login music to the original @playnewworld?

  • Brandon_Tking98 Brandon Statham (@Brandon_Tking98) reported

    @playnewworld @primegaming Stop releasing new skins and stuff and fix the darn azoth PLEASE

  • GoldenProblemss Michael Davis (@GoldenProblemss) reported

    @playnewworld @primegaming If I buy the pack will you fix the Azoth? 👀

  • Lahaine888 Majkel Trastulii (@Lahaine888) reported

    @playnewworld Why i cant login to gamę !!!!!! Crash alll day !!!

  • AdamAdamigo50 Adamigo50 (@AdamAdamigo50) reported

    @playnewworld Would be nice to get drops fixed. I've tried to farm Overseer Levy with bunch of ppl, but still. Drops from 500-600. Even after boosting his lvl to 63 I got still 503GS drop which is just annoying. (And yes, Im 625 expertise on all slots) please fix it.

  • Papaw_Al Papaw (@Papaw_Al) reported

    Hey folks! Sorry for ending abruptly, got a water leak at the house and @playnewworld was giving us trouble fishing. I’ll be back tomorrow morning for coffee in Tamriel!

  • NickBollman69 Nick Bollman (@NickBollman69) reported

    @Rrkeiel @playnewworld Y’all cry for them too roll the stuff out then u cry even more when they do and something is wrong… lmaoif it needs some more work fine let them do it trust me they want to get it out as fast as possible without problems or else more of y’all cry

  • JaxPutzo Jaxon Putzo (@JaxPutzo) reported

    @playnewworld Fix beacon and orb, protection, gravwell, fireball... both reported broken first week of the PTR 6 weeks ago, get your **** together

  • WolfpackCasey WolfpackCasey (@WolfpackCasey) reported

    @playnewworld I would really like to play your game, but the horrible coding just makes it impossible. Constant lag and disconnects. Game asks me to check my internet, while I have a Twitch stream running fine on 2nd monitor. How can you still not have this fixed?

  • edmontgomery01 edward montgomery (@edmontgomery01) reported

    @playnewworld The azoth problem is what pushed this patch back

  • xxXcannonXxx FiIthy (@xxXcannonXxx) reported

    @playnewworld @primegaming This is getting ridiculous. Fix azoth!!! No one cares about ANYTHING ELSE. Or better yet remove it completely. This breaks every aspect of the game.

  • BenKross2 Ben Kross (@BenKross2) reported

    @playnewworld PLEASE fix the Gravity Well bug! it keep disapperaing whenever I use it

  • BenKross2 Ben Kross (@BenKross2) reported

    @playnewworld PLEASE fix the Gravity Well bug! it keep disapperaing whenever I use it

  • BokenyiMark Bökényi Márk (@BokenyiMark) reported

    @playnewworld Any fix for Monarchs bluffs Goodwill squashing quest? Quest location is a few meters away the real location and with it, the quest tracker not recognizing the location correctly, just sending to a forested area?

  • Celinecarlier81 Zingala (@Celinecarlier81) reported

    @playnewworld No product information found, cannot initialize gam. Please contact customer service for this product.