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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Robert
(@Robert09135935) reported
@playnewworld @MatthewMBurrill I've been having problems with finding people to run expeditions with. It usually takes 45 to 1 hour to find a full group.
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Dustin Goodenough
(@whuuuutt) reported
@playnewworld Aka nothing new there’s still bugs from launch like ice gauntlet pylon not working lol better look for new jobs this games gunna be dead soon
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Cal
(@WigglesJust) reported
@DechugG @playnewworld I haven't had a single mutation bug on me. Leaning towards the desync being an issue on your end man.
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Blakë
(@Polar_BAM) reported
bro @playnewworld can u patch the ****** musket it’s broken
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld I don't see anything about improving server lag even when the population is low, so no thanks.
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Joshua Walden
(@QuantmPhysixJW) reported
@Dr4pn4 @playnewworld It was a pve game to begin with, and they added pvp after the fact. I swear some of the worst gamers attitudes make everything toxic. @Dr4pn4 I literally was apart of the very first alpha. Any pvp was usually some company less griefer trying to cause problems.
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Walmart Baymax
(@MileysTwrkTeam) reported
After about 4 thousand hours in game, through all the bugs and issues, I have never once regretted my time in game. Until today. It's like you either don't know your player base or don't care about them and I don't know which is worse... @playnewworld @AMZNGameStudios
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IamLife
(@Beef_Punch) reported
@dev_katyk @KoreanZ_ @playnewworld Unless you’re on a high pop server with shell companies, and people who buy gold with all the bots running around. The core issues that have been here for MONTHS that Y’all refuse to fix. We literally have 0 pvp content in the works, like I said I loved this game but
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Craig
(@CraigOSRS) reported
@playnewworld This will actually just make the problem worse. PvP will be run by try-hard mega companies and nobody else will ever be given a chance. You need to allow 25 mercenaries for both attacking and defending, the current proposal will only make the problem worse for most players
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Parlon
(@Archonman) reported
@death327 @playnewworld Most important problems of the game have been brought up long time ago, didnt get fixed still, even after 1 damn year. Community is like gutter, self centered toxic try hards, almost all the good people left the game long time ago. Crafting sucks, gathering is impossible...
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Sander
(@Sander86103571) reported
@playnewworld I have played your game for 500 hours and i absolutely love it. The only problem is everything else. I have never used a bot, cheat or hack of any sorts in any game, yet you permabanned me cus u think i did. Appealsystem is a joke!!! Dont let bots handle appeals.
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onetook2many
(@onetook2many) reported
@playnewworld vicious and vorpal on the same weapon seem broken. Did some testing and vorpal alone does 1103 damage per headshot, with vicious it only does 1149. That makes no sense? Seems like it’s either broken or those 2 perks don’t stack like we expect them to.
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Praetorian117🗡
(@Praetorian117) reported
Quests in Journal is blank and screen gets blurry in @playnewworld verified files and also reinstalled after that didn’t work. Still scuffed. Anyone else having this issue?
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SooDurty
(@SooDurtyTTV) reported
14 OPR games in a row where the score is less than 100 to 1000. FIX YOUR GAME! We need BALANCE!!! #AGS #NewWorldMMO #NewWorld @playnewworld
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Olsukamer
(@death327) reported
@WilliamKerr04 @playnewworld Then the game is not for you. Close the game, quit and move on! Rush release is an old tale already. You guys keep complaining the same issue since the beginning! I fairness to AGS they did a lot to improve the game!
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William
(@WilliamKerr04) reported
@PiCnFliK @death327 @playnewworld Roflll I played vanilla destiny plenty and experienced zero complaints, no idea where your coming from and if there were problems they were minimum and have zero comparison to the game new world.
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Revenant Kitsune
(@SenseiSteeltail) reported
@playnewworld While this is promising, I feel like the bot problem needs to be handled a bit more aggressively. Went to gather some fibers last night to work on some crafting and there were 6 bots running around near the Windsward fort. All had been previously reported but are still active.
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Fairuza
(@FairuzaGoes) reported
@Kniraven @playnewworld bah, having trouble finding my screenies...I may have accidentally deleted the folder.
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Amanda June
(@AmandaXJune625) reported
@playnewworld where is Turkulon?! Is it broken on the maps? Update please
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Mark Halpin
(@PiCnFliK) reported
@WilliamKerr04 @death327 @playnewworld Vanilla was a mess on release. Some of the issues encountered took bungie over a year plus to resolve. House of wolves glitch that people exploited for keys, before wolves released stormcaller could glitch to 3rd person,raid glitches-teleporting boss I could go on
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Rocknbeers_
(@Rocknbeers_) reported
@playnewworld Hi fix dex bye
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Adik
(@duszekadi) reported
@playnewworld We have 2 defensive wars tomorrow at the same time, thats gonna be a problem ;/
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Billy Welsford
(@billyheartsu) reported
@playnewworld what is today's 1 PM maintenance for? Is it to fix Turkulon?
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FeralForlorn
(@FeralForlorn) reported
@playnewworld so a year until the game is even at the starting line of other games. and its still missing a barbershop. not to even begin on the daggers, mounts and other systems and issues being ignored.
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Jacob Tooley
(@SingersSword) reported
@bizniztv @RSir70350395 @playnewworld its the bundles that are the problem, not charging for the skins themselves.
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Wesker Cosmaker
(@W13Cosmaker) reported
@playnewworld Please fix the existing Lore, many non-existent pages prevent our achievement collection!🫤🫤🫤
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Shults ⚔️
(@ShultsGaming) reported
@death327 @OussamaHouri2 @playnewworld Welp, next 6 months will be 1 dungeon, zero new areas, and some more big fixes because apparently having 100+ devs isn't enough to fix the game in a single year. If New World is still alive and thriving this time next year, I'll be amazed.
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CommanderCharli 🇵🇭 | Area063
(@CommanderCharli) reported
Hey, @playnewworld, why am I getting the "Unrecoverable Error: No Product Info available" prompt? This might be because of the update, but I'll wait for any patch to fix it.
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Blaine
(@BlaineP216) reported
@playnewworld Anyone having problems with playing on the steam deck again?
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Izzy Pitrelli
(@Plebinater) reported
@WilliamKerr04 @death327 @playnewworld If you cannot let go of the past that’s your issue but don’t come on here and feed disinformation. A lot of the things you are crying about are no longer issues so like I said play the game or zip it.