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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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𝗔𝗹𝗲𝘅 𝗖𝘂𝘀𝗮𝗰𝗸
(@awcusack) reported
@Antiprojektz @playnewworld Quick tip, if you get that error just click “OK”. Do NOT click Play again. In 1-2 minutes, your queue prompt will resume where it was! I had the same issue haha.
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Stewie
(@Stew1ie) reported
3th day with server issues, keep doing this and you will lose half the players in 2 weeks @playnewworld
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld Kicked again after another 500 places for some login request error again. What a bag of **** this queueing is lol.
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as much players as available server slots.
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Vibblez
(@Vibblez) reported
This is getting so dumb @playnewworld, what the hell is wrong with your login servers.. 4 times I've been sub 200 in queue only for it to error and back sent to the back of the queue again!
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La Voz de Harpo
(@LaVozdeHarpo) reported
@playnewworld More servers keep the mindset of having a healthy 2k+ ish pop on each server instead of 5k+ and being a complete overcrowded shitshow honestly. My only complaint is that you guys seem to move fast but the login que doesn't seem to get going. Loving the game, LET MEEE IIIIIN!!😱😱
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Ryan
(@RyanSixers88) reported
@ZeniMax_Online @TESOnline ESO is so broken. Can’t wait to get @playnewworld and quit this neglected mess #Broken #gaming
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Vibblez
(@Vibblez) reported
This is getting so dumb @playnewworld, what the hell is wrong with your login servers.. 4 times I've been sub 200 in queue only for it to error and be sent to the back of the queue again!
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Probably TierZer0💚🏴🚩🇵🇸
(@Tier_Zer0_) reported
@playnewworld Any idea how to get round the "@mm_loginservices_TooManyRequestException" message that kicks me to the back of a 2.5K player queue? Is this a big or a problem with having too many people queuing constantly?
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Eric P Hall
(@ERefusenik) reported
@playnewworld Why? The issue is Europe. And the issue isn't amount of servers. There's dozens with room. Its this retarded 2k server limit.
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CondorPlays
(@Condor_Plays) reported
Been sat in a queue all afternoon trying to play @playnewworld. I have had the MM_toomany Error bug like 3-4 times now and it has constantly kept resetting my queue position. Hopefully the devs can fix this issue by next week when I have my holiday and wanna play this game.
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.
(@KingWalnut_II) reported
@playnewworld I get booted out of the game because of lag, then im waiting for over 2 hours in a queue only to get to the front of the queue and get booted. Nice
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SuperBro
(@SuperBrosHD) reported
@SBF_ZA @playnewworld Little did they know, they messed up…although I did expect these issues and I hope they fix it soon
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PAWOO
(@JOEL4Y) reported
@playnewworld Have to queue 5 times around thousands. When I almost get into the game, the error said invalid ticket or network error 😓
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Reiss 🎮
(@TheReisssss) reported
@MrNormund @Ciovala @playnewworld Yep it works. Error at 1000, clicked ok and then just sat for around 60 seconds and it put me back in the queue at 919.
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Linus
(@BruceLeenus) reported
Standing in queue to @playnewworld for 6+hours only to be randomly booted from queue with an error message is make me sad. #🥲
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saintHiski
(@sainthiskitv) reported
i honestly don’t get the point of making streamers and other cc’s showing @playnewworld , if you can’t even play it yourself with the long 10 hour queues and server errors. Why promote a game when you don’t even have the capacity for new players?
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Reiss 🎮
(@TheReisssss) reported
@MrNormund @Ciovala @playnewworld I waited a few minutes and it put me back to where I was. Just got the error again so now I'm double checking. Seems to give me the error when I move up around 300 places.
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as many players as available server slots.
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Redacted IXI
(@RedactedIXI) reported
@playnewworld Are you ******* joking me. Joined the queue at 2359 got to 368 then Error…. Ffs
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Mishap Gaming
(@MishapGaming) reported
@playnewworld 4th time getting booted from queue, is there any fix for this, or is this just a wait for a fix thing?
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SuperBro
(@SuperBrosHD) reported
@playnewworld Been trying to play for the past 3 hours and I can’t seem to pass the 1000+ people ahead of me. Keep getting the error code
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Rew
(@Rewendor) reported
@playnewworld How about changing your acc to "wait in queue for New World"? There is definitely no play. About 7 hours of wait time in queue for 7 minutes of play time before disconnect. Today, twice I received error when my queue arrived to start from beginning. Total BS.
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Jani Karlsson
(@JaniKarlsson) reported
@playnewworld Good luck but time to #PlayNewWorld is 2022 or when queues are gone, not 2021. I hope @amazongames will fix it by then. I am back to @TESOnline until then. Also hopefully it won't be such a running sim then too. Sprint/mount/fast travel.. potion? Good luck.
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Tomáš Demovič
(@demovictomino) reported
@playnewworld I dont care if I have to wait, but when I got error and got pushed to the end of queue...this REALLY SUCKS.
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Matt
(@MattyGorm) reported
@Sporesygg @playnewworld I actually think it was intentional so that servers wouldn't crash. They're gradually upgrading them to hold more than 2k people per server. But yeah, wish they started with a higher capacity to begin with.
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as many players than available server slots.
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SuperBro
(@SuperBrosHD) reported
@playnewworld How about add more EU servers? We’re having major issues here. Don’t forget about us 🥲
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ADudesOpinion
(@Dudes_Opinion) reported
@JohnnyCeia @SilvaMandy1 @playnewworld Well I live in Florida and it took me about 20 minutes to get on at 8o’clock last night but I’ve been getting up in the morning or playing late at night and the service has been open for me. Sorry to others that haven’t had better luck.
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Jordie_JB
(@JordieJB) reported
@playnewworld PLEASE FIX US GETTING KICKED FROM QUEUE'S I WAS 500 NOW IM BACK TO 2100!!!!!!!!! JOKE!!!!