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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Diego :)
(@ohmoifps) reported
@Gothalion @playnewworld let me play the game, lost 30 hours on a character because of lag detected bug, cant move the character anymore
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TwoPumpStump
(@Stump94408138) reported
Overseer Zane quest is broken. 30 people waiting in the Cavern for almost 30 minutes and he still hasn’t spawned. They said they reduced the spawn time from 15 minutes to 6.. I call cap. @playnewworld
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld and add servers with a 1500 soft cap 2k hard cap so people from the different servers can join their friends in parties that would be like what 25 servers for the Valhalla cluster would cut lag and queue but still not a perfect resolution
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld then you have the problem of people complaining about lag from too many people in a server it may be costly but they could do world server clusters by how many characters have been created on servers and split each world area like Valhalla had what 35k people in queue on launch
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Father615
(@father615) reported
Well I ran into the infamous login queue on New World. Uh, did my server suddenly get popular? Went from never seeing the queue to starting at position 500+ ?!!?!! @playnewworld
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theshockcable
(@theshockcable) reported
@DrSpacemanGames @playnewworld You're wrong. Another person horrible with math. The cause is the population cap of the server is smaller than the number of users attempting to login thus creating a login que. So the remedy is to expand the server capacity in which Amazon is fully capable.
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Eugene Williams
(@Bamm681) reported
@playnewworld Why not fix the log in server issues
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Z
(@ziyad123132) reported
@playnewworld fix the ******* bug first at amrine dungeon we cant do main story and we stuck in leveling ffs
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Erick
(@allegeto) reported
@playnewworld how can I fix connecting to server bug. I was getting into war then kept getting loading screens died in a settlement and I decided to relog in and now I cant connect the war is going on right now should I wait after its done?
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Aidan
(@CitizenAidan) reported
@playnewworld fix the amrine dungeon entrance. People are wasting their keys and having to just log out and rejoin queue to join another group.
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theshockcable
(@theshockcable) reported
@Spectrumlg @playnewworld Sorry to hear that. This is been a bug since beta and has been reported to them but nothing has happened, to remedy. The only way to fix this in game is to log out which you are correct on that then wait for 1k+ que. Its sad.
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theshockcable
(@theshockcable) reported
@NostreTweets @playnewworld no its a population cap lower than that which is trying to login. Tell me where did you learn math at?
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Phil Collins
(@OlPhilCollins) reported
@playnewworld how do we avoid "lag detected" and back in queue? internet didn't skip a beat at my location, 2-3ms accessibility throughout the incident. please advise.
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akmidpopadom
(@akmidpopadom) reported
@Fextralife @playnewworld Could the armine desync issue be communicated to the community. It seems to be getting swept under the rug. It’s fairly game breaking.
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Dreamxlint
(@Nathaniel_dream) reported
@playnewworld i have an issue with newworld with lag detected, i have tried every "fix" people have told me and i still cannot play on that character, every other character is fine, i can load in look around use chat but cant move or fast travel.
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Zeremias
(@ZeremiasS) reported
this dungeon lag is just ridiculous the game has been out for a week already. DO SOMETHING! @playnewworld
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Weatt
(@Weatt0) reported
@playnewworld What are you planning to do about the bot farm problems? We can't join any servers due to the massive amount of bot farms. There's hundreds on eveyr single server it's ruining the game
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Ryan
(@Voldrox1) reported
you know theres a moderation problem with @playnewworld when naming a company "Chick-Fil-A" gets banned because of the work chick. like seriously, how bad must the report team be feeling to be doing stuff like that, this is a rated T game ffs.
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ken nunn
(@kennunn7) reported
@A_eilbeck @playnewworld Might not have thar problem since China banned it because girls don't look like girls and men don't look like nen
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SWE_Motorizer
(@SWE_Motorizer) reported
@akmidpopadom @Fextralife @playnewworld They have gone quiet about issues. Same with lag detected. They just retweet people kissing their asses.
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MrAmbassador91
(@MrAmbassador91) reported
Picked a low pop US East server and still can’t get in on @playnewworld just keep getting “Timed put while waiting for spawn” error feelsbadman
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Ty DeMuth
(@t_demuth) reported
@playnewworld are servers down? Just downloaded and won’t let me connect, says refreshed credentials already expired. Let me know, thanks!
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Skew
(@Sk3ww) reported
@Itz_Milkyy @playnewworld How many times have you experienced the problem? The only issue I've had so far is sometimes the auto run doesn't work.
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld and add servers with a 1500 soft cap 2k hard cap so people from the different servers can join their friends in parties that would be like what 15 servers for the Valhalla cluster would cut lag and queue but still not a perfect resolution
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Dolbec
(@Dolbxc) reported
@primegaming @playnewworld new world is a broken game with a load of bug they ban you for no reason
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Billy
(@Akerium) reported
@playnewworld fix your ******* game
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Junior Benincasa
(@JrBenincasa) reported
@playnewworld please, take a look at Kukku server, we can't do dungeons because have a tons o lag there, and it's just happen in dgs...
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SniperDamian
(@sniperdamianxbo) reported
@amazongames the de-sync issues in @playnewworld expeditions (like Amerine) are making these areas unplayable. We can't kill what we can't hit and our healers can't even heal us because they can't target us, taking dmg from invisible enemies. PLZ fix this #NewWorldMMO #amazon
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SΞΠSΞΙ
(@Senseixy) reported
@playnewworld How about we fix this invasion stuff where there is not enough people for it and now our hard work has to get downgraded.
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Z
(@ziyad123132) reported
@playnewworld this issue came before 2 days and yet you didnt fix it amrine dungeons is bugged no main story no good gears no level fast come on