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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Pichardo
(@Tonlee01) reported
@simo11dns @playnewworld Also city mail! With the above, players could receive “thank you” notes from city NPCs, as well as new quests, declarations of love, event related stuff, pleas for help. City mail would not allow players to send mail, just receive generated mail, due to botting/duping issues.
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nardo
(@N4rdo__) reported
@playnewworld Devs are gonna get smoked. No way they actually play the game. If they did **** wouldn’t be broken for 3 months at a time
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F𝚛𝚎𝚎𝚍𝚘𝚖 L𝚒𝚔𝚎 𝚊 L𝚊𝚋 R𝚊𝚝
(@sandlebar_kit) reported
@LilDiabloRIP @playnewworld Not with how you have allowed cheese builds like SnS + BB + hatchet + spear continue to exist in the game. Telegraph leaping strike, it’s the source of the problem for all these cheap easy kills.
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EYF
(@EYFondo) reported
@bmoney4hunnid @OtolKoing @playnewworld Not 100% if this is related to the same issue, but I kind of do remember where people were having issues with RGB Software and the game reading it as a hacking program. I'll try to track it down when I get home for a link.
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Tex_Tenno on PC
(@TexTenno) reported
Anyone else having connection issues on @playnewworld ?
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B
(@cappptain7) reported
@playnewworld Wow the devs playing their own game for the first time sense launch…crazy. Fix the BB you cringe developers.
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Its-Pure
(@ItsPure4) reported
@playnewworld I login daily to collect my 3 hidden stashes, get my gypsum, upgrade one item and log out. End game is terribly boring. Doing a chest run is brain dead.
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Zekter
(@CaptainZekter) reported
@Robertvelso @playnewworld Just a question, I don’t PvP very often and still got some of those achievements, like killing 150 Syndicate, did you have similar issues or did you not notice for how much PvP you do?
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Matt Angele
(@AlwaysTradeUp) reported
@playnewworld Please fix or allow refunds for housing items. So many of the items in the Fate and Fortune bundle count as PETS and cannot be placed. Cosmic Armillary Dial, Fortune Scrying Table, Fateful Hourglass - all 'pets' according to AGS.
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Linkwolf35 Gaming (Josh)
(@Linkwolf35) reported
@playnewworld So I'm noticing a few issues with some stuff I emailed the Creator Programs support but still nothing and I think these are some pretty big issues.
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Du'morte 🇵🇷🇩🇴
(@Dumorte) reported
@playnewworld @CameronParadox Every time I've reported using that site I get an email back thanking me for reporting a problem in Lost Ark.
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David Ramirez
(@JUANDAVID15) reported
@qaycence @playnewworld Oh thought it was the same problem. Hopefully they help you with that, you don’t wanna start all over :/
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Sᴜɪᴛ
(@Suit_2021) reported
@playnewworld Swimming needs to be a priority as well as getting better servers to decrease City lag.
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кяιgнтσи
(@krighton) reported
@playnewworld Level 35 quest still bugged in Starstone. Let’s make it 3 months with no fix!
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Matt Angele
(@AlwaysTradeUp) reported
@playnewworld Did you know the spinning hour glass is being considered a pet when it comes to housing item limit restrictions? Since you guys also make a pretty penny selling pets which fall under the same limit PLEASE FIX THIS ISSUE.
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Leonardo Moreira
(@Leonard71745865) reported
@playnewworld For pvp players like me, the opr is still one of the worst content, because its lagging a lot, lot of bugs, doesnt have a balance. Its always 8-80.
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timesens
(@timesens) reported
@GamgeeTV @BigShow237 @playnewworld No problem plumpkin
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Dynamyte
(@Dynamyte8) reported
@fpsdustikins @playnewworld Yeah, i figured that so then I checked out the trading post to see just how much stuff was there…or not there 😳. What server are you on? I’d take a queue right now in the east (which I do t think is an issue) 👍
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Matt Angele
(@AlwaysTradeUp) reported
@playnewworld Please fix or allow refunds for housing items. So many of the items in the Fate and Fortune bundle count as PETS and cannot be placed. Cosmic Armillary Dial, Fortune Scrying Table, Fateful Hourglass - all 'pets' according to AGS.
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Tony Pichardo
(@Tonlee01) reported
@simo11dns @playnewworld Also city mail! With the above, players could receive “thank you” notes from city NPCs, as well as new quests, declarations of love, event related stuff, pleas for help. City mail would not allow players to send mail, just receive generated mail, due to bottling/duping issues.
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ColdZone gaming
(@ColdZone_Gaming) reported
@playnewworld is the Pluto server down for Maintenance i didnt get no pop up saying so
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Matt Angele
(@AlwaysTradeUp) reported
@playnewworld It would be EGGcellent if you'd either fix or allow refunds for housing items. So many of the items in the Fate and Fortune bundle count as PETS and cannot be placed. Cosmic Armillary Dial, Fortune Scrying Table, Fateful Hourglass - all 'pets' according to AGS.
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LadyNerdALot💙
(@LadyNerdALot) reported
@playnewworld why are the achievements broken and not showing like EVER
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Jason-lee Morrison
(@MrJaslax) reported
@playnewworld Can't connect to a world on New world, Tried creating a character on 2 seperate worlds on US East. Connection is fine, worlds show up, just get login error/login connection error. Any ideas?
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Mike
(@EQN_13) reported
@MMORPGcom @playnewworld May as well stop working on this game. It’s so bad it lost 99.9% of its players. There’s no fix that will bring people back. They had a chance and blew it.
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martyseppy1552
(@martyseppy1552) reported
I am not use to have off on a Thursday. It fix house up kinda day. I be lurking in streams today and maybe some @playnewworld too?
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p S Y
(@PsyGigante) reported
@no_quite @playnewworld wait until u join in a OPR and check how the combat is atm. u gonna get exploded by a Blunderbuss broken build then quit
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DarkDay
(@Dark_Dayy) reported
@JebroUnity @DannehTV @playnewworld He's a tank....geared as a tank...with a healer. Surely you're not saying his build is broken lol Only broken build I seen was the GA/Hammer.
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Inaki Etxaburu
(@inakietxaburu) reported
@Hi_Its_Salty @playnewworld The good thing about loosing so much player base is that now you can have a personalized support service.
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DarkDay
(@Dark_Dayy) reported
@JebroUnity @DannehTV @playnewworld He's a tank....geared as a tank...with a healer. Surely you're not saying his build is broken lol