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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@anitacoffeecake) reported
@playnewworld Any update on fixing the desync issues in dungeons? It's so painful.
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Mattijs de Valk
(@mattijsdevalk) reported
@playnewworld Any update on the GPU issue? I am not touching the game before I know for sure it will not kill my 3080.
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CapCorgi
(@CapCorgiTTV) reported
@thegunee @yozsh_ @playnewworld Eh still worth telling how broken LifeStaff is honestly.
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jat0rz
(@jat0rz) reported
@playnewworld The game has been absolutely amazing. However... the lag we experience in the expeditions only makes them borderline unplayable. I know it isn't everyone.. but on our server they are all bad. It's halting progression.
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John Horton
(@ThatGuyMooses) reported
@playnewworld Fix Armone I’d like to continue with the story line
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MAT5ON
(@MAT5ON) reported
@playnewworld So you wont extend server capacity even more? Nothing will change. People play with communities they createrd in guilds they made... Why would they separate going on other servers? You're missing the point of the problem 😐
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Cringey Dad Gaming (Dom Wolf)
(@CringeyDad) reported
@itsadamuk @playnewworld I'm not convinced capping FPS are 100% going to stop the issue. It seems the games engine is pulling high power levels from the graphics card, leading to them getting damaged from overheating. People who have capped FPS are still getting GPU damage from the game. I won't risk it.
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zezi
(@GGUYlEQhJUbe827) reported
@playnewworld still havent fixed ping issues? People are getting double the ping they getin other games. Fixxxx ur ******* servers
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Tagger
(@Nabs_Tagger) reported
@SilasRogue @playnewworld Dont think they really have - but then again; why would they need to? - it's a fault of hardware mostly. NW is just pushing it to where the hardware shows it's faults/defects (Jay says and shows as much). If those faults/defects weren't there; there'd be no issues.
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John Horton
(@ThatGuyMooses) reported
@playnewworld Fix Armine please I’d Ike to continue with the story line before I lv to far past needing armine
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chiknnuggey
(@chiknnuggey) reported
@playnewworld Did y'all finally fix the "Time out while waiting for server to describe world" bug?? I've been locked out of my main level 40 character for 3 days straight.
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Cameron
(@_TheCraftsman) reported
@PapaPulse @playnewworld They put out a patch yesterday which fixed it on my server. We had 2 friends stuck who couldnt even log in because they were stuck on it and they too were fixed. Maybe try again? We ran Armine twice today and the level 35 once... no issues!
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Daan
(@daanxyz) reported
@playnewworld Fix dungeons
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Softu
(@Softuuu) reported
@playnewworld So you guys released patch notes before the servers go down and included the fact that there is an infinite loot glitch, you've effectively given people 90 minutes of attempting to recreate bug that they may not have been aware of, was this intended....?
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˗ˏˋ Elli ˎˊ˗
(@_Sakuria) reported
@playnewworld good to see that you're fixing some bugs and stuff. but our war for cutlass keys (thule) is set for 4pm CET today, how are we gonna defend the city if we have approx. 4 hours of maintenance? (+login queue i suppose) :(
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Brad.
(@_Unima_) reported
@playnewworld Did you fix the petrified wood situation, level 100 logging cabbage boost and 10% logging luck, not a single drop.??
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chiknnuggey
(@chiknnuggey) reported
@playnewworld Did y'all finally fix the "Time out while waiting for server to describe world" bug??
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🎮Airlessmean 🎮
(@Airlessmean) reported
IS ANYONE ELSE HAVING the issue of when over encumbered on NEW WORLD your character laggs and screen goes funny? proper glitching its weird #NewWorld @playnewworld
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Hell
(@Hell80966565) reported
@playnewworld You guys are doing amazing work but you need to fix compass issue when players group up and whole compass get f-ed up and also the issue with passives of ice gauntlet causing the ice spells stop after swapping weapon please!
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Tamsin Battershill
(@KairraKattus) reported
@playnewworld I know Americans are great at timezones but taking EU servers down at 11am for approx 4 hrs is utterly unacceptable. You have all night and you do this during peak day time? Now our login queues will be substantial because it comes up at 4pm...
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Aled Thomas
(@agentaled) reported
@playnewworld Now please fix the queues and “failed to login” and “toomanylogins” errors. Please and thanks.
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Praveen Ram
(@praveenram1983) reported
@playnewworld I login after 6 hrs then...
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Wave
(@Wav3Senpai) reported
@JeffBezos @playnewworld Yeah, t'he Game is good t'he servers are dog ****, Fix them and then call It a succes duuh...
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Tamsin Battershill
(@KairraKattus) reported
@playnewworld also, can you do something about the fishing bots? There's so many of them now, you know about this already so a fix shouldn't be hard.
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Selescion
(@Selescion) reported
@playnewworld does this also fix people pretending to be active while auto-running into walls or furniture in order not to get flagged AFK?
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_Climate_
(@CyclopticOwl) reported
@playnewworld Where's the fix for not being able to declare war despite being the only company to participate in PvP quests?!
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Kirk Wentzel
(@KirkWentzel) reported
@Nametakensucks @playnewworld I have the same problem harvesting. OMG it's like a compulsion. The damn blueberries around the shattered obelisk are the bane of my existence. They're like a siren song to mean.
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🌴⚽🌱❎ 🌊🅰〽️🎐🎵🌊
(@Torx_Gaming) reported
@playnewworld and no fix for FAST TRAVEL BUG ! i ve made a report !
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PopTert
(@PopTert01) reported
@WhoaFlyingChair @playnewworld That's just bs, it takes 20mins to get kicked, but if you set up a marco to not get kicked, you're just adding to the problem. I patiently wait everytime I get kicked to join back to the server, it gives time to actually look up what you're going to do that day
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TheChrisBGamer
(@TheChrisBGamer) reported
@playnewworld Game is pointless to play if you won't fix the Armine Expedition! Literally cannot enter it! No one on the server can. Can't progress the story at all! Very disappointed that this wasn't in the patch notes!