New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/17/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kurtlandr Kurtlandr (@kurtlandr) reported

    @Sacriel @playnewworld Like how amazon RTs this like it's an advert for their game - when in reality it highlights the biggest issue - only a tiny fraction of players get to actually participate in end game PVP.

  • nicotwitchh nico 🖤 (@nicotwitchh) reported

    Yo @playnewworld we have to talk... I got through queue and then went to my house, lag detected, got kicked?, and now I have to requeue? /:

  • Neijek Neijek (@Neijek) reported

    @playnewworld BRITTA IT Server is still experiencing heavy queue times. Every night i've tried to play i have from 3k to 1k before me.. and queue wait time is on average 2-4 hours, even today after what 8 days from release, the same issue.COME ON!

  • liveandlearn84 Mark (@liveandlearn84) reported

    @Sacriel @playnewworld I can't even play because they support/dev team don't fix my (and many others) character Lag detection bug which is a server side issue

  • Blochtheguy Blochtheguy (@Blochtheguy) reported

    @playnewworld another day, another unplayable expedition, please fix the desync !!!

  • AustinSaysRelax Iceblue Mink (@AustinSaysRelax) reported

    @EffusiveHD @playnewworld YES AND ALSO FIX THE BUG WHERE I CAN'T PLAY IT ON MY MAC

  • EffusiveHD Effusive (@EffusiveHD) reported

    @playnewworld please fix auto run bug

  • liveandlearn84 Mark (@liveandlearn84) reported

    @MiltonTPike1 @playnewworld I can't make more hours I have the same amount this morning till the Lag detection bug hit my character. Now my character is unplayable.. Support won't even fix it

  • ElfarSmari Elfar (@ElfarSmari) reported

    @playnewworld bruh, twice have I been sent back in the queue due to a connection error that says "Timed out while waiting for server to spawn the player". My game crashed and I just wanted to get in the game again, why do I have to wait?

  • Feevillol Felipe Mattos (@Feevillol) reported

    @playnewworld Please fix the lag in the Kukku SA server instances

  • ElfarSmari Elfar (@ElfarSmari) reported

    @SStanstanton @playnewworld yeah, I don't think anyone is prepared to switch worlds after putting many hours into the game. Amazon needs to fix this quick, I really want to play the game and I bet a lot of other people would also like to play

  • NanuRaven 🎃Nanu Nanu Boo Boo🎃 (@NanuRaven) reported

    PLEASE @playnewworld fix the Company Message of the Day (and add more company features). I shouldn't have to unbind all my keys to type in the discord invite... at least let me copy/paste??

  • NotMoanaa Asoese (@NotMoanaa) reported

    @playnewworld how dare you give me a quest to kill a bunny after i pet it my heart is broken

  • TreysinBran Trey (@TreysinBran) reported

    .@JeffBezos fix your dogshit idiot game pls @playnewworld because the dungeons are broken and laggy sincerely Iardarnes server, idiot

  • EclipsingDreams 🐝CHEEYUH🐝 (@EclipsingDreams) reported

    @SmashleyTwitch @playnewworld Oh hey I play on the same server and keep keeping kicked out of queue 😭 with an error

  • sjktv_ Steve🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sjktv_) reported

    @JakeDaleyy @playnewworld Please fix the dungeon lag @playnewworld tir na nog(eu)

  • liveandlearn84 Mark (@liveandlearn84) reported

    @Nametakensucks @playnewworld I wanna play toooo 🤬 Lag detection bug broke my game can't do anything

  • adorabou Adorabou (@adorabou) reported

    @playnewworld @AMZNGameStudios Please fix amrine temple please!!!!! No one can do the main quest line when the main quest is beyond bugged!!!!

  • goblintongue gabriel🕷 (@goblintongue) reported

    @playnewworld please address game breaking issues :/

  • _TrustyTea TrustyTea (@_TrustyTea) reported

    @playnewworld can we please get an update on expeditions? They are so out of sync, it’s impossible to complete. My whole group is near lvl 30 and can’t continue the story. The whole server is experiencing these issues, not sure what to do.

  • Bestwar_ Bestwar (@Bestwar_) reported

    @playnewworld @LoLTygress really frustrating to not see anything about dungeon lag fix during a whole day when all over the world ppl are facing the problem

  • FairmanRipper Ripper Fairman (@FairmanRipper) reported

    @playnewworld So is the lag in expeditions ever gunna be fixed?

  • kirksett baja blast baptism (@kirksett) reported

    PLEASE FIX THE LAG IN THE DUNGEONS @playnewworld @AMZNGameStudios

  • Ryuuketsu60 Guilhaume Lacroix (@Ryuuketsu60) reported

    @PlaynewworldFR @playnewworld I was waiting 2 hours. I see that there is only 1 person in queue Then error "cannot reach server" Then go back to 600 in queue. Please DO SOMETHING !!

  • btm41088 McRawDawg (@btm41088) reported

    @playnewworld please fix the lag. This game is unplayable atm

  • liveandlearn84 Mark (@liveandlearn84) reported

    @Youredoneson666 @MiltonTPike1 @playnewworld Makes my even more sad man. I woulda had 122 around now. I got the lag detection bug at 110 and nobody within ags gives a **** to fix it.

  • BlaZeGAMING1337 [BlaZe] BlamsGams (@BlaZeGAMING1337) reported

    @playnewworld alot of lag/server delay in dungeons ad the moment and towns still have really bad fps

  • PeterPao10 Peter Pao (@PeterPao10) reported

    @playnewworld So for how much longer do you want to ignore the community on the server lock issue ? German players can't pick ANY german server currently - all servers are locked even the ones with low/medium pop. OPEN THE SERVERS!

  • mintmadcow LTC MintMadCow (@mintmadcow) reported

    Would be live grinding by now But getting the "timed out while waiting for server to spawn" error in @playnewworld Hopefully I can jump on soon...

  • Thenaughtyseal Martyn (@Thenaughtyseal) reported

    @playnewworld Not been able to get into the game for the past hour or so, keep getting Connection error Timed out while waiting for server to spawn the player any help? Was working fine earlier #NewWorldMMO