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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mog Police 💙
(@MogPolice) reported
@playnewworld Get hit with an error* Sorry to sadge to type lol
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ً
(@ChrisDMDL) reported
i’m in queue for 2.5 hours @playnewworld and that’s not the problem… the problem is, after 2.5 hours of waiting and being about 30-45 minutes away, I GET DISCONNECTED FROM THE QUEUE??? bruh
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Santi "Dnitems" Scaffa
(@Dnitems) reported
I hate when my queue in @playnewworld just error's out after waiting around 1k people
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Danny
(@dSlyders) reported
@playnewworld I WAS 30 in QUEUE AND i got Error .. Q restart to 2500 WTF !! come on Do something fast .. I can wait Q 1 time not 2 time .. So bad Fix ASAP
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Ethan
(@MrMoveSs_) reported
Waited in a server queue for 2 hours trying to get in with my boys on @playnewworld. Got down to 3rd in line, and got an error saying I was disconnected from queue. Now the line is double the size. It's chalked.
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OfficialSimantha
(@samgibbyb) reported
Update, got down to 34, and it kicked me out the queue with some weird error message saying it couldn’t connect. Back in the queue I go… this time? 1700 plus people. @playnewworld please do something about this… 😭#NewWorld #QueueWorld
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Daveup2bat
(@daveup2bat) reported
@Ricardo44565026 @Krethys @playnewworld Don't be a D*** and you won't have this problem..
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Niad Chowdhury
(@NiadZC) reported
@AddeMoberg @playnewworld For those of you that get this error. Click ok and then do NOT press play again, or you will be sent to the back of the queue. After a couple of minutes it will put you back in the queue where you were!
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Dave Wernke
(@WernkeDavid) reported
@playnewworld welp was gonna play tonight. Sat in queue for an hour. Started at 13 got to 1 then failed to login now at 24. This game going on the shelf til these queues are fixed. Love the game but this is nuts.
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whitney
(@MindOfWhit) reported
I'm so bummed that I can't get into @playnewworld. I had zero issues this morning/afternoon and for last 4-5 hours i've been stuck on the same number in the queue.
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Dawson Stephens
(@CaptainOutwit) reported
@Slang3006 @playnewworld Turn it off. Problem solved
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Exiteer
(@ExiteerTV) reported
Just yesterday I was singing praises for @playnewworld having virtually no lag or bugs. Update today. Laggy gathering and fishing pole glitch twice causing me to wait in a 1k que twice since restart is the only fix.
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MOMSwagTV
(@M0MSwag21) reported
@playnewworld I was 1 in que…I got fatal errored out and now I’m at 1961. I was waiting 3.5 hours. THIS is not fair! I should not have to go back to the end of the line because of a game issue.
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AnjouPays
(@AnjouPays) reported
It's one thing to wait in long server queues, I get that. But when I am waiting almost 3 hours to get in, I'm below 50 in queue, and it disconnected me and puts me over 1500 in line, I get VERY ANGRY. @playnewworld please fix the DCs ASAP!!!!
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Tyler 🏳️🌈
(@Sim_n4tion) reported
@playnewworld waited in queue for 2 hours to get connection error. Was given a new queue got to one and another connection error……. I’ve now waited a total of 6 hours
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Jonathan
(@Nerzalus) reported
@playnewworld Imagine queue times being a problem.. I play on an empty server to avoid it but still can't play cause no matter what "solution" I try I just get Unable to establish connection to the server.
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Indie Supporters
(@IndieSupps) reported
@playnewworld Part of long que issues. Waiting 2 hours to get connection issue. This is just dumb, and will end up costing player base. #NewWorldMMO #fail #connections
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Jared (Speechless)
(@SpchlssTV) reported
@playnewworld you guys really have to do something about these queues, I just waited 3 HOURS in queue, finally got to 50 in line and then GOT BOOTED WITH A LOGIN ERROR. Requeue and now i'm at 1400. This is getting ridiculous
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peter steel
(@peterst03606085) reported
@playnewworld Logged in today at 5pm east no que no problem.
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Jared (Speechless)
(@SpchlssTV) reported
. @playnewworld you guys really have to do something about these queues, I just waited 3 HOURS in queue, finally got to 50 in line and then GOT BOOTED WITH A LOGIN ERROR. Requeue and now i'm at 1400. This is getting ridiculous
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Ethan
(@MrMoveSs_) reported
Waited in a server queue for 2 hours trying to get in with my boys on @playnewworld. Got down to 3rd in line, and got an error saying I was disconnected from queue. Now the line it double what I started at. It's chalked.
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James
(@mdrevolution420) reported
@playnewworld Fix your game so we are just suppose to throw away are characters pretty much or just not play for a week cause of queue times that's bullshit.
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Mike
(@REAPER88) reported
Finally home after a long day and can’t even play because I’m 1164th queuing into the server fml @playnewworld . Love the game , but the server issues are killing me
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Miguel
(@m4rz_cs) reported
@TheKoreCow @playnewworld Yeah it's a rare issue, I've seen a few forum posts about it. Sometimes you move down a few spots but it inevitably stalls out and stop moving. I was hoping today's update addressed it, but I guess not 🙃
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Chase
(@Krrode_) reported
@playnewworld Highly recommend a system for queue skipping, 3/5 people in my group will continuously lose connection, game crashes, or system crashes. It sucks to sit through a 1500 person queue just to crash and do it again. Maybe a 15-20 minute timer to reconnect??
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Gary Milliken
(@ny_slacker) reported
@playnewworld This **** has got to stop. After being in queue for 4-5 hours I get queue error. Requeue and I’m 2014 in queue. World transfer now please. #BrokenWorld
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Jeff Anderson
(@GNCJeff) reported
@playnewworld They seem to be reacting quickly to server issues. I don't think anyone thought they'd have over 1 million on day one.
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Hetrovono🧢
(@Hetrovono) reported
@playnewworld Oi!!!! Fix the spawns on Bosses that bottle neck people. for the love of god. It's unneeded
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Zeds Dead
(@ZedsDea35172732) reported
@playnewworld Fix your damn servers. Waiting hours to play is BS
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Salty Dalty
(@Dizzy_Lit) reported
@OhNoTyrone @playnewworld Unfortunately not. I restarted my pc, ensure the file for the game was good on steam, restarted again, and did a few other suggestions the internet provided me and unfortunately there isn’t a fix that worked for me yet.