New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 07:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • xgooselordx xGooselordx TTV (@xgooselordx) reported

    @playnewworld @playnewworld Why can't we type in guild messages without the keybinds over taking this? It was broken and reported on many times a few betas ago....

  • AlanMayan Alan (@AlanMayan) reported

    @playnewworld @LemmyBravo @playnewworld People need to take a 20 min break without getting kicked from the game to wait hours in queue to enter again. Solve the server capacity problem, afk people is not the issue here

  • StiflersMomTV StiflersMom (@StiflersMomTV) reported

    @playnewworld Good job on your reactions so far. When can we expect a fix to the Delay in Dungeons? With a delay of about 5 seconds it's almost impossible to kill the Endboss without being way overgeared.

  • evil_bun_bun AR-15 (Assault Rabbit) Russian BunnyBot (@evil_bun_bun) reported

    @playnewworld it 'detected lag' and tossed me from the game, I could relaunch from main menu, however memory consumption still up high, quit to desktop and immediate relaunch and it dropped to around 20% (from 63% or so) and it was fine for a while.

  • Crumbzology Mark (@Crumbzology) reported

    @WheaT0ast @playnewworld I only have issues with bosses and smaller groups of mobs tbh

  • DJGranblue DJ Granblue (@DJGranblue) reported

    Can't connect to Sarragalla. Was just playing earlier. There connection issues, @playnewworld?

  • craigwatson1986 Craig Watson (@craigwatson1986) reported

    Constant “Lag detected” when trying to play #queueword now, wtf even is this game @playnewworld - HALF BAKED

  • joshaverybrown VioletCoprinus (@joshaverybrown) reported

    @playnewworld How do expect people to play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite there being no queue, even now that our company’s server is at MED population.

  • ouuuuuweee gothboy (@ouuuuuweee) reported

    FIX IT PLEASE WHY CAN ONLY ONE PERSON GET LOOT FROM KILLS HM??!??! @playnewworld

  • DPSFitness_ DPS Fitness/DazStan (@DPSFitness_) reported

    @OnepegMG @playnewworld I mean after having to queue for like 2-5 hours I don’t blame people. It’s not about the afk people it’s about Amazon sorting their servers so more people can play and less queue times, then people wouldn’t need to afk. Same goes for crashing it wouldn’t be an issue.

  • Plewtoeu Plewto (@Plewtoeu) reported

    @JeffBezos @playnewworld I love the game, only thing i wish for is better optimizations, i feel like i shouldnt lag on a computer i payed 3500 dollar for :s

  • 420THgooner KKV 🔴⚪️ (@420THgooner) reported

    @playnewworld @brunopo_ “We are aware of this issue, please waste your life time and wait you idiots”

  • Revealed91 Revealed91 (@Revealed91) reported

    @playnewworld I would love to, but I have a long *** que after crashing in Starstone. Why would players have a que after a DC/crash?

  • ouuuuuweee gothboy (@ouuuuuweee) reported

    How do do people get loot from the same chest but not from animals??? Please fix thisss @playnewworld

  • lkshrk Lukas (@lkshrk) reported

    @playnewworld Or wait 8hrs in queue to get a game crash after 15min of playtime😩

  • HarikLt LT_Biscuit 🇦🇺 (@HarikLt) reported

    @playnewworld FYI Aussie Servers area lagging a crap tonne . May want to check it out 🤙🏽🇦🇺🦘 cheers team .

  • M7md_95_ محمد الجهني (@M7md_95_) reported

    @RPGProxy @playnewworld we all hav the staff we did it b4 and want to do it again the fix was we all quit the game and open it again and reform

  • Whizeguy1 David Kronblad (@Whizeguy1) reported

    @playnewworld Out of curiosity @playnewworld are the team also looking into the issue with GPUs dying? The game itself shouldn't be able to do so i feel like without faulty hardware, but still it seems to happen.

  • Sorrowly Jasmine. (@Sorrowly) reported

    @x_arisx @playnewworld @SyrothTV Same issue with me and one of our consuls. Mass reported and banned.

  • ArghWhippets Whippets 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 #FBSI (@ArghWhippets) reported

    @playnewworld Unplayable. Choice of servers with pings from 250ms to 750ms. No such issue with any other mmo.

  • kongerz Kong (@kongerz) reported

    @playnewworld Please improve latency for APAC players. Getting almost 300ms ping in the Philippines. It's annoying when you try to craft / gather ingame and the progress gets cancelled, or your character randomly teleports due to delay issues. #playnewworld

  • joshaverybrown VioletCoprinus (@joshaverybrown) reported

    @playnewworld How do expect people do play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite their being no queue, even now that our company’s server is at MED population.

  • LoaOfAnxiety 𝓜𝓸𝓶𝓸 𝓛𝓸𝓹𝓮𝔃 🍃💨🍄✨ (@LoaOfAnxiety) reported

    @K1ngBees @playnewworld Was just talking about this! You definitely don't want to completely log out to fix something being wonky when there is a 4 hour + queue. 😩

  • Raznac1 Raznac (@Raznac1) reported

    @playnewworld Is there an official place to report bugs, issues, or anything else constructive?

  • JohnLBrookes John Brookes (@JohnLBrookes) reported from Pyle, Wales

    @playnewworld Are you that dull to keep posting stuff like this with the current problems? Start once you get down to under an hour queue without having to hop servers (which really defeats the point btw) sort stuff then play nice, public will play nice back en

  • Nomislol SiRenQT (@Nomislol) reported

    @playnewworld @brunopo_ Hi, can you please provide us with an update in regards to the queueing issues? I have been trying to login to my server for over 5 hours now.. I have been position 5 in the queue all day. It's really disappointing that my friends are playing just fine but I can't.

  • DaytimeCoder David Clyde 💙 (@DaytimeCoder) reported

    @vaskumer @playnewworld You can do a global fps cap in the nvidia control panel to address games that done throttle themselves like this. I have the same issue with @survivetheark and my GPU getting hot in menus and fans being loud.

  • KillerSPER Eric McL. (@KillerSPER) reported

    @playnewworld Would love too but between login queues and "Unable to Configure" errors it just gets tiresome trying over and over. Had more play time in the beta than I have at all in the launch sadly.

  • SamWitts2 Mysticalmaid (@SamWitts2) reported

    @playnewworld That's the plan, though I'm quite poorly with a cold and had less than 4 hrs broken sleep from coughing. 🤧 Hope my toon doesn't die in battle due to coughing and sneezing :P

  • VizualAbstract Corey "Matt" Capetillo (@VizualAbstract) reported

    @teamevgasupport People are saying that @playnewworld exposes a problem with your @nvidia graphics cards. Are people with a #evga #geforce3090 not supposed to play #NewWorldMMO ? I installed the firmware update you released. My FPS was locked at 60