Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Coles
(@ItsTuggYo) reported
@PPAREUS @playnewworld There isn't anything to fix. it's happening because you can use the lower level mats to hand in for XP on board quests it will balance out when people are not farming levels
-
H3ms
(@H3ms45) reported
@playnewworld You're kiding right? Make maintenance at night when EU players are sleeping -_- It's the second time we cant play because of issues during update or maintenance, you need to sort this kind of problem.
-
Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld We already knew it would be extended. But i'm not sure u guys fixed the bugs. Last patch half of the bug fix u mentioned is not fixed.
-
sus
(@SycosisYT) reported
@Brett_J_Wolfe @playnewworld Didn’t say they were fixing bugs and problems in “priority” order but I agree they could do it more effectively, there still pushing out patches fixing stuff.
-
Snowy
(@MaybeKye) reported
@xiJonzo @playnewworld Just wanna experience the compass glitch every 5 minutes 😩
-
Anıl
(@inan1lmaz) reported
@Pyr0m4st3r @MikeK33545520 @playnewworld Trying to improve what? Those bug fixes on that patch note never happened to me(250 hrs). They need to fix azoth staff 5, epic 580 gs weapon quest. Endgame players are stuck on 60. I'm doing same things with level 1 players as a 60. That isn't even a bugfix patch and takes 20 hrs
-
Welushka🇨🇿
(@Welushkacsgo) reported
@playnewworld Its nice that EU is last to fix, I guess US, SA,AP dont like EU! sadge 🤓🤓🤓
-
Plewto
(@Plewtoeu) reported
@BotSollyy @michstuff @playnewworld I agree, they should do seperate downtimes, at night time for both europe and US. But saying 12-17 is "Prime time" in europe is false. I understand there are people not working for different reasons, but the majority of people are working between 12-17.
-
Yağız Aydın
(@YazAydn2) reported
@playnewworld 1)health regen bonus (on my neckle) sometimes not working well. i have to put my inventory and wear again for fix it 2) Sometimes randomly " button not working for auto run. i have to hit a tree for it then working well @playnewworld fix it pls
-
Shadrax
(@Shadrax0001) reported
@R6_AueR @playnewworld AWS actually a major server service provider…scary to think about that :p
-
praise the sun!
(@AshenBaloo) reported
@DaraVelour @paytonVW @playnewworld so ignore US WEST issues (5am or so anyway), and fix the eu ones bc of prime time?
-
Manu 🌵
(@SoyPico_) reported
@playnewworld Fix ur maintenance schedules
-
LordKiwwizz
(@kiwwizz) reported
@playnewworld Why do you guys need a maintenance window of over 6 hours? Genuinely interested. If any other service would go down once a week for over 6 hours, you'd have the sh'tstorm of a lifetime, just saying.
-
James Stokes
(@BozoJim) reported
@Emperor73234022 @Rokente @playnewworld I got an error saying I couldn't put an amber into the great axe. I guess they decided it's too good. I opted for the hammer instead.
-
Nick
(@AssistantNick) reported
@playnewworld There are a lot of negative tweets in this thread. I just wanted to say that I appreciate that your team is working over the clock to sort out the issues to make the game better and more stable.
-
ManLikeGoon
(@CTGOON) reported
@Var1ousGaming @playnewworld The problem with that is it would be the middle of the night in the US. lol don't think they want to get in the office at 2am hahahhahah
-
phillip knight
(@phillipknight5) reported
@playnewworld Please keep the servers down as long as possible, watching these chubby cheeked neck beards sweat is giving me all kinds of satisfaction… having been this stiff in years!
-
Rheinland Haider
(@MJ4ever11) reported
@playnewworld GET A GRIP AND FIX THIS
-
Michstuff
(@michstuff) reported
@playnewworld STILL not working...... wth amazon
-
jms78
(@jimssi78) reported
@playnewworld bug fix 6hrs downtime???? US server works are u getting cheaper workers like chimpanzee in eu region?? Game didn't launch globally but maintenance is. Any good reason for it??? i won't stop playing this but if this going to be weekly routine.......
-
TruthHertz
(@x_iTruthHertz) reported
@AkashBa65371473 @playnewworld Can't believe you're condoning this kind of behaviour. How dare they take the game down from live service to ensure a better overall experience on a day I've booked off specifically to spend time for my wife. I want a refund. NOW!
-
Miniblazes - 미니 블레이즈
(@Miniblazes) reported
@DethridgeGaming @playnewworld So are the GPU issues resolved now? Or was it just a few? Asking for a friend.
-
Fernando Aguirizábal
(@izabalshots) reported
@playnewworld I am intrigued by the company and customer loyalty system you use. You give the worst service to the largest population. And last but not least, the worst time for the European population. If it were badly thought out, I would think that respect for European people does not exist
-
Luffy75
(@vLuffy75) reported
@CeresMage @playnewworld I mean many big game take 3-4 hours on weekly maintenance with less servers, look at BDO maintenance it's like 5 hours regular maintenance. I'm not working on it but i think it take time to be sure all 600+ servers work as intended
-
Loopz
(@Loopzsx) reported
@Frippetv @playnewworld I mean, they have the resources to avoid this type of issues, if they dont make this resources work is their fault, other servers are open right now so it dsnt make sense for me, is a 5 hour maintenance not a 1 hour little bugfix maintenance, and is bad placed in hour terms to EU
-
Chris Sanders
(@ChrisSa92526473) reported
@Willy_TheBean @fluffyrainbowx @playnewworld No Will C.J you pay for a service and there utterly **** in it. Will you be happy if they do a ****** job on your car maintenance ne !
-
Jack Smith
(@MeBeOrc) reported
@playnewworld So no fix for the last Faction rank's max tokens being 25k, when Chest and Weapons cost up to 50k? This has been reported for about 2 weeks now. But we have plenty of other endgame. RIGHT? Like portals? But Azoth staff is broken. Like Outpost Rush? Disabled because it's broken...
-
Tim Teigstad
(@Thimmee) reported
@playnewworld so i wonder what ever happened to the 5h maintenance.... this is twice in a row now that it "needed" to extend the down time. How disappointing, you would think that this firm had enough money to hire higher end coders. Even Valheim seems more finished. AAA problems............
-
crazy
(@Crazydude2205) reported
@playnewworld Nice so no playing after work again.. :( rly tired why they need to take the servers down for like 20 hours for a 80mb update.. what will they do when the update is 10gb?
-
Fevled
(@Fevled) reported
@playnewworld I suggest you fix this issue, it's not reasonable to have the game be down for half a day of the week. People have jobs and struggle to handle time when playing games. I'd suggest you structure a nighttime team that helps out once a week with updates during the night.