Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (86%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Gaspar Tamas
(@nyrdian) reported
@geoffkeighley @playnewworld 700k online players, 500k hanging on the login screen...
-
Natronomega
(@natronomega) reported
@PhinsUncensored @RssBence @playnewworld Currently the lowest pop server in EU has 1590 people in queue (highest is 6713). I've yet to get in today with the login bug kicking me out of line (9 hours waiting on one of the lower pop servers...)
-
Oliver
(@ElectusMusic) reported
@Jp_quadryceps @playnewworld @PlaynewworldFR So I kinda found a fix for this. When you get an error message. Just hit ''OK'' and don't touch anything after. Give it a second, don't click on play or refresh and you should get your spot in que back automaticly. Hope this helps. it works for me atleast
-
RichardKr.
(@1zRrR) reported
@playnewworld CAN YOU FIX YOUR DOGSHIT QUEUE'S. I WAITED 8 HOURS TO PLAY AND I CAME BACK TO ERROR. TY IM WAITING ANOTHER 8 HOURS NOW. YOU MADE A GOOD RANDOM GENERATOR OF QUEUE. MY FRIEND STARTED A GAME AND HAD SMALLER QUEUE THEN ME.
-
Jackal
(@RagingJackal) reported
@playnewworld **** you. Looking at 2-4 hr queues go and **** yourselves. You put the blinders on and you're ******* the playerbase. You're ignoring us and letting these issues perpetuate. You're going to kill the goddamn game before it gets its ******* fett under it
-
the_real_vixentails
(@roxy_vixentails) reported
@D3XT3R_DOG @playnewworld If the server cap is raised there are more issues at hand they need alteast 20 servers (eu) that i know of according to queue count but raising cap would bring so many more issues and dc while adding serverd and splitting groums wluld be more easy and faster solved 🤔 i think
-
NoxCorvusGaming
(@NoxCorvusGamin1) reported
@Tempus7Cav @playnewworld @the_daemonic I'd imagine the server cap is to curb potential issues with lag when tracking attacks/dodging.
-
Nicolai Laugesen
(@LaugesenNicolai) reported
@playnewworld Fix your login servers ….. Amateurs
-
Number Six
(@NumberS49016365) reported
@playnewworld Here's an idea - boot all the US players of the EU servers so that people who PAID YOU MONEY can login before they have to go to bed.
-
ByNick
(@ByNickff) reported
@pushhh69 @playnewworld How did your gpu crash?
-
Milan V
(@Shallowborn) reported
@playnewworld Still no servers for eu with wait time 2 days and instantly dropping queue due to too many requests error ?
-
Ódyssey
(@OdysseyCS) reported
@playnewworld can u please fix ur ******* servers ??? I’m sitting here for 7 hours always getting to 60 or some and boom error or I just sit here and nothing happens. Let me play the ******* game…
-
Gustavito
(@Carlion11) reported
@playnewworld is this even legal? paying for a service and not getting it because "there is no space". ITS FUKING AMAZON, if u dont agree wiht this just look up the anual income of this company, They are the most prepare company to deal wiht this **** and still w8ting to play xd
-
Denpa
(@TJust12) reported
@_TerrorInc @griddark @playnewworld Its a good point, From how I would expect each world is on a container(they call it a bucket) on the server which hosts it. There should be no issue with adding another container (World) if resources allow as they are independent. obv there is a reason, but wondering what it is.
-
Ryukori
(@Ryukori1) reported
@geoffkeighley @playnewworld Well GG at those stats but do something with those login Q's. What joke is this? Im waiting for like 3 hours and everytime when you are near to join your server the Q gets a serverside crash and you get back in the thousand. Holy...This isn't an indie company and not even day 1
-
Dubs
(@Dubs_gamer) reported
@HyperPixieGames @Arkhaniir @playnewworld Yes, you computer will be in a phone mode but you can exit out if it from PC without existing game. My game did glitch for a minute where I couldnt move but it figured itself out lol.
-
Guzma Does Not Care
(@IRainbowtastic) reported
@playnewworld Fix your queue times, add more slots in each world or do not release the game at all. There are worlds with literally almost 5000 people in queues and almost every single one has at least 1000 waiting.
-
Jackal
(@RagingJackal) reported
@playnewworld **** you. Looking at 2-4 hr queues go and **** yourselves. You put the blinders on and you're ******* the playerbase. You're ignoring us and letting these issues perpetuate. You're going to kill the goddamn game before it gets its ******* legs under it
-
Ian Hough
(@IanHough9) reported
@playnewworld your game is awesome but these queues are not. Every. Single. EU. Server. Has queues of 1500+. Please fix.
-
🎮Andreas Moberg🇸🇪
(@AddeMoberg) reported
@playnewworld and no, its not my internet, several other users are getting the same error since yesterday
-
CollinsD
(@_CollinsD) reported
@geoffkeighley @playnewworld 55th in the queue, then boom server disconnect. 200th in the queue, boom same thing happens! You expect people to pay £40 or whatever but you only let 2000 players into a server!? Sort your **** out honestly. Games gonna die before it’s even started.
-
Dustin
(@Wolf6_Actual) reported
@Mnunzi @playnewworld I think you're the exception here lots of people even when they got to the end of the queue it had a log in issue and it sent them back to queue.
-
Hawkins
(@MajinRod_RED) reported
@playnewworld @dealer_monkey i got kicked out of the server queue now 2 times in 1 hour... first at queue place 347... then got requeued to 1628... now it kicked me out at around 940 and requeued me at 2000.... PLEASE FIX YOUR SERVERS! JESUS!!!.... im wasting hours of my free time for this bs...
-
Laucup
(@Laucup2) reported
@playnewworld What is happening today with queues? Its giving us an error and adding to the queue again at the last position😖
-
Ti Tek
(@Titekus) reported
@playnewworld Hi there. No way to play since 4 hours. Each time on queue, then message saying there was a problem, getting disconnected, reconnecting, re queuing around position 4280, waiting a bit, then same again and again.... That's insane how queing with errors are total loss of time...
-
Mohammad Alzeer
(@Malzeer97) reported
@playnewworld Can you please fix the queueing thing they take too long
-
Oliver
(@ElectusMusic) reported
@AchilleHenriqu3 @playnewworld So I kinda found a fix for this. When you get an error message. Just click ''Ok'' and nothing else after that. Don't refresh or click Play. It should automaticly put you back into the que in the spot you where in. Hopefully this helps a little atleast
-
Kronk
(@captain_kronk) reported
Yooo @playnewworld fix your EU servers please! It keeps kicking me from the login queue every time due to TooManyRequests. #WaitWorld #NewWorld #NewWorldMMO
-
alex kozaczka
(@kleryk123) reported
@playnewworld Stlll que 5000 people to join PL SERVER AND MORE we need more servers :( i can only login night :( or 2:00 when people sleep ;D
-
Matt 'Chonnker' M
(@Chonnker) reported
@playnewworld Can you finally increase the servers in EU, all servers have 1500+ queue... Its a bit of a pisstake after the first day being the exact same issue...