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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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memoli 蓝🕷️👓红 8964
(@memoli_8964) reported
@playnewworld Please fix 25k token cap when commander😭😭😭
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Jake
(@Leifacche1) reported
@TheNamessJT @NVIDIAGFN @playnewworld It's a simple fix of turning player nameplates down. Even from 15 to 10 mine upped massively
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Robert Galvan
(@robdavidg1375) reported
@playnewworld so whats up with players during war able to spam a certain skill and straight up cheat to win, yall need to fix this ****!
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Monkeee
(@ReligionOfSteve) reported
@playnewworld Fix the economy!
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Nathaniel Wright
(@Nathani61783505) reported
@playnewworld Amazon got everyone who bought those packs. What a joke! Fix your game and stop worrying about cosmetics that you are screwing people over on like the Halloween house bundle. Everytime I open a ticket about the bundle I get timed out and nothing.
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Tony
(@Protosz) reported
@playnewworld This server xfer really messed everyone up if it doesnt get resolved soon friends quitting cause were all splintered please fix
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Aodan
(@AodanTV) reported
@ButterGamingTV @playnewworld It's hard to prove because of lag, but going through my VOD it felt pretty intentional that they did this exactly. The biggest issue is the hit reg, so we see them on the point, trying to kill them after taking their backline out, and just no one is dying.
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Bing Loisaga
(@BingLoisaga) reported
@NVIDIAGFN @playnewworld Getting this error 0x000001F8 in all games... what now?
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Mr Clippa
(@MrClippa) reported
@NVIDIAGFN @playnewworld Im enjoying it but the main issue is skilling and profit from skill they need to set a min sell ammount and max buy amount on each item so the makret can adjust to the value of what items are actually worth like im leveling trades bht im not making profit from them skikls/tradss
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Xander Lemus
(@Orange_Cheif) reported
@KaiserDrgn_TV @xKingAllan @playnewworld You literally only know well guardian is a thing because your worlds chat. You have no clue what is going on in end game, you have zero understanding of MMOs and you clearly have mental issues that need to be discussed with a professional.
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Joseph Taylor
(@T77323475Joseph) reported
@playnewworld update to the transfer issue?
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Remi Ned
(@Remet90) reported
@playnewworld Disable the TERRITORY war feature until u have resolved this fatal issue.
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Orums
(@SageOrums) reported
@playnewworld's economy is broken bc: A. Cheaters devalued money B. Players don't charge appropriate prices Just because y'all keep burning up money so you don't have to actually play the game, the solution isn't "print more money". The solution is "stop being a greedy ****"
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Joakim Ström
(@Jockelino_) reported
@playnewworld Common 10 sec respawn in a moob area where there are 5-10 moobs + miniboss how ******** are anyone suppose to solo that... Your respawn is screwed in some areas.. some moobs never respawn and some respawn instant, fix this ffs!!!
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Reformed Larkos
(@carlitros004) reported
@NVIDIAGFN @playnewworld the EU server are so bad. Long queue time due to the lastest update and very lag pls fix it
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Shazam
(@ShazamOnTwitch) reported
@Kephrii @playnewworld Now I don’t have those problems no more Radom black screens fans to 100% and have to hard reboot
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Spooky Boogie v
(@TheVoidedSpooky) reported
@playnewworld Any insight on why I am getting a "Character_Service_Failure" error? I was fine just about 4 hours ago, took a nap, and now I'm getting this error.
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Shazam
(@ShazamOnTwitch) reported
@Kephrii @playnewworld So from my discovery with my evga 3090 I made sure my firmware was updated and turned off my overclocks haven’t had any problems with the game. Before when I didn’t update my firmware my card would have the problems with halo mcc and almost Bricked it.
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Claylol
(@Claylolxtv) reported
@playnewworld Is there any info on when will the "Dissapeared Houses" appear again? can we purchase the same house and get refunded the cost so we can continue playing? having not enough storage and having to wait to fix a house that dissapeared is depressing
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Somerandompirate
(@Somerandompira1) reported
@tilaic @czerobatman @playnewworld Yea kinda crazy how the shop is always working fine in these games never an issue taking more money
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Remi Ned
(@Remet90) reported
@playnewworld Fix the territory wars so that this game can actually be playable. my faction have lost 3 zones because of lag exploits.
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Zelge
(@Zelge_) reported
@playnewworld You guys fix this yet? or is this a wait till maintenance now? You know you can fix things off maintenance days as this is a new game and downtime is to be expected.
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MuscleNerd
(@jacobseverson7) reported
@playnewworld Can you guys please fix mob collision. For instance when tanking, even if your standing still and blocking. mobs just push u literally all over the map in random *** directions. Then u have issues of hit boxes where even when your on top off the monster u can hit!!
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PandaGaming4fun
(@LGaming4fun) reported
@Future6602 @playnewworld its game breaking and they need to fix this along with the fishing hotspots again!
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SephiaSky Gaming
(@sephia_sky) reported
@playnewworld your servers lag so much!!
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Marlena
(@MarlenaAyy) reported
Hey @playnewworld @AMZNGameStudios can you fix the AOE bug during wars?!? People are exploiting it like crazy and I’m tired of losing territories/being in a war for 5 minutes before we lose due to this.
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Logan Smith
(@Label07) reported
@playnewworld Please fix the improper capping of Faction currency! Got "Commander" rank (should be called Warlord :)) in Marauders and tokens are capped at 25k still...
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TheRealTotem
(@totem_irl) reported
@TheNamessJT @NVIDIAGFN @playnewworld It's a great game buy it but right now is about finding the bugs that couldn't or wasn't found at beta/server transfer and it's problems etc so wait a bit on playing imo
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Dylan Andrews
(@Dyyrin) reported
Well @playnewworld keeps disabling parts of their endgame content cause they just can't fix it. So I finally pulled the trigger and bought @FinalFantasy online. Got a buddy who says only but positive things.
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R41D3NZ
(@R41D3NZ) reported
@Richard48062297 @playnewworld So you want the artists to stop what they’re doing and try to fix bugs? Lol…. Different teams work on different aspects of the game….