New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/11/2026 13:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Mimi_Haney mimi haney (@Mimi_Haney) reported

    @playnewworld Can u fix faction token bug?

  • Nite_Chandrian Me_Myself_and_Why (@Nite_Chandrian) reported

    @playnewworld Why don't you fix the invincibility exploit. Teams are using it to take land off other teams and no one does anything. Rather that than an emote. FFS.

  • Doge_Millionair DogeTurd, MD 🏴 (@Doge_Millionair) reported

    @playnewworld Have gotten a few Fatal Errors playing where the game just crashes.

  • FelipeN23 Felipe Nunes (@FelipeN23) reported

    @playnewworld please fix the faction tokens bug, when you reach the last tier (alchemist) the maximum tokens is stuck at 25k

  • djexperia xdeede (@djexperia) reported

    @playnewworld Companies are abusing a lag exploit which is caused by Ice Staff and Heal staff massive AOE spam in a single place to easily win war attacks and still nothing fixed regards to that, great.

  • Mamagrainn Ed (@Mamagrainn) reported

    @playnewworld Did you guys fix the malevolence elite boss so I can get the hammer

  • RobertFiedler1 Robert Fiedler (@RobertFiedler1) reported

    @playnewworld When is the fix for gauntlet glitch lost 4 territories in 9min to that ****

  • sonii sonii (@sonii) reported

    @CouRageJD @playnewworld Yeah I have no idea. We got dominated on Killaurus for being covenant but never any issues running PvP quests. Buffs to the underdog faction could be cool but not sure how that’d work either

  • GreekTtv GreekTTV (@GreekTtv) reported

    @playnewworld still no faction token cap fix.. another week of not being able to buy gear... love the fixes that happen but no one gives a **** about the tiger involved in one quest.

  • SynicleJester Syn (@SynicleJester) reported

    @CouRageJD @playnewworld 1/2 Everyone complains about the faction imbalances & I agree it's a definite problem & needs to be fixed. Yet I never see someone throw out any ideas and have a debate on why it will or won't work. Debated ideas good and bad at least gives them something to run with.

  • BoredWithHorde Membar (@BoredWithHorde) reported

    @MrWigglyAU @playnewworld Kinda sounds like a you problem

  • Original182 Peter Wong (@Original182) reported

    @GhostIyyz @msisdn2 @playnewworld If you google this problem, you'll find that your card was faulty and bound to fail at some point. If not New World then it would be another game.

  • _Inkognyto Inkognyto (@_Inkognyto) reported

    @JDimick4 @BoscoModernLife @playnewworld Oh they communicate. I'm on NA East and I have been troubleshooting the "LAG Detected" that floods me off the net. When that happens I get a massive TCP push from US West server farm. The gameplay is UDP. I have no idea what it is, but it DDOS's me. Support ticket pending.

  • DarthxG DarthxGaming (@DarthxG) reported

    @playnewworld Wait so servers down at the exact time I'm able to get on.... imagine that.

  • NeatoCogito NeatoCogito (@NeatoCogito) reported

    @playnewworld Great you got to such important fixes like: "Fixed a pet placement issue.." instead of fixing all of the bugged skills on the Bow. Great job.

  • FaraGameplays Fara (@FaraGameplays) reported

    @playnewworld new world gpu killer still happens fix it

  • SynicleJester Syn (@SynicleJester) reported

    @CouRageJD @playnewworld Everyone complains about the faction imbalances & I agree it's a definite problem & needs to be fixed. Yet I never see someone throw out any ideas and have a debate on why it will or won't work. Debated ideas good and bad at least does more than just repeating to fix it.

  • BigMikeFlipz BigMikeFlipz (@BigMikeFlipz) reported

    @Hobbesdawg @playnewworld @AmazonHelp Housing issues are your biggest issues? Wow, GG.

  • BigMikeFlipz BigMikeFlipz (@BigMikeFlipz) reported

    @soulidarksoul @playnewworld This is seriously the biggest issue you could post about???

  • henrique_cpp Henrique Marino (@henrique_cpp) reported

    @aggrowtank @playnewworld The same faction dominates on the 2 servers, that's the problem. I can't change even when I migrate

  • SynicleJester Syn (@SynicleJester) reported

    @CouRageJD @playnewworld Like sure maybe it happens on forums but thats a small community compared to here with followers of streamers or anyone for that matter. People want them to listen yet all that's happening is an echo chamber of "Fix this or that". ¯\_(ツ)_/¯ just my .02

  • DvalinDK Dvalin (@DvalinDK) reported

    Hey @playnewworld could we get a fix for the Light/Medium armor, so the 10%/20% damage scales correctly? Currently everyone is going Heavy cause the damage scale is broken. #NewWorld #NewWorldMMO

  • SilvaMandy1 SilvaDaBarber (@SilvaMandy1) reported

    @playnewworld You guys need to address the ice gauntlet exploit people are using in wars... multiple people spam ice gauntlet in one area and it locks up everything and makes those people invulnerable FIX THE EXPLOIT OR GET RID OF THE PEOPLE ABUSING IT!

  • Jester199109 Joshuah d blazic (@Jester199109) reported

    @playnewworld so we lost all our territories due to a glitch and we wont be getting them back? the group exploiting this glitch should be banned.

  • asleites Alexandre Leites (@asleites) reported

    @playnewworld please fix your ****** drop algorithm. Just spend hours with my friends killing bosses and I got nothing while he got 2 legendary drops just because level/gear score a bit higher. This game has many stupid caps.

  • __Rudeus Rudeus (@__Rudeus) reported

    @playnewworld just asking if someone got the same error but someone here crashed when doing the adds phase in the empress zhou? we tried the run like 4 times and every single time we got people crashing when she touches the ground...

  • FaraGameplays Fara (@FaraGameplays) reported

    @playnewworld new world foi killer still happens fix it

  • henrique_cpp Henrique Marino (@henrique_cpp) reported

    @raidspam2 @playnewworld yes, but when you want to switch to Faction X and this one is with most territories, the game does not allow. That's my problem and I'd like the help of @playnewworld

  • inztinked Inztinked (@inztinked) reported

    @playnewworld Just fix the War God Mode Exploit. We lost 3 territories because of it. No one moving, no one taking damage, then boom. Point gone. Like 3 minutes. Now no territory period. It's going to kill your game.

  • SynicleJester Syn (@SynicleJester) reported

    @CouRageJD @playnewworld If some get barred from joining said faction on a server, they just wasted money on a transfer to not be able to play with friends. So now what? Everyone wants to point out issues but not give possible solutions like it's an easy solution. Give ideas, provide feedback.