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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ShadowHallow
(@hallowpeak) reported
@playnewworld Game working fine *installs update* Constantly gets kicked with error message " suspicious software or corrupted files*
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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Flowky_NA
(@Flowky_NA) reported
@playnewworld "Fixed an issue that sometimes caused the player to be unable to attack after Harvesting until they performed the same Gathering action or relogged." I hope this fixes what I think it fixes... the sudden inability to attack was troublesome to say the least.
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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David Judd
(@CompsoureTM) reported
@playnewworld Yet you still didn't fix the biggest game breaking exploit with heartgems. Big ******* yikes. I guess opr and other pvp will just be pushed to side yet again. #FIXHEARTGEMS
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Brandon Rose
(@TheForce1983) reported
@playnewworld Did you fix the Halloween shield Legendary pattern...not crafting at Legendary value?!
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Briony
(@BrionyHeneberry) reported
@playnewworld STILL DOWN - Connection Error. Wasn't happening before.
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JONU
(@Enoyingtvv) reported
@playnewworld I hoped for a war hammer bug fix :/ The perk for clear out is not working
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мαѕтєяѕ σf нαя∂¢σяє
(@x_Hala_Madrid_x) reported
@playnewworld guys have not you fixed yet the issue with barkimedes quest? did it miss something or is it still bugged? It could be useful tomorrow when the new fresh start servers open up
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DeathEy0e
(@DeathEy0e) reported
@playnewworld Hi problem with crafting 1. Get you skill to 200 Cost A lot - time 2. get 3 trophies Cost A lot 3. now 3 house 4. Wait for a Town with crafting buff U are failing the most new players only small % are crafting in game no carrot at the end of the stick fix this
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Digital Wonderland
(@Digitalwnderlnd) reported
@playnewworld Please fix the main story reseting bug and camp quests, I'm level 60 with tier 1 camp because the main story reset and I can't get quests to upgrade my camp
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Syeren
(@SyerenGM) reported
@playnewworld Please fix camp tiers. Many people are stuck with lower camp tier. I tried putting in a report but all they tell me after sending log is watch official channels, then they say report ticket. Just fix it lol.
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld @FogtoothTV @toomanysnipers The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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Tobias Sherman
(@TumbaSherman) reported
Waiting for @playnewworld fresh server deployment, and ironically @AmazonFresh delivery arrived while waiting for sever. I may have an @amazon problem
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Brender James
(@james_brender) reported
@inosays @playnewworld How long have you been having this issue??
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Taha Akduman
(@taha_akduman) reported
@playnewworld I have a problem with the places to print items, which are limited to 10 pieces per day. Every time I enter, the waiting time counts down from 24 hours and my armor pressing outfit disappeared while I was wearing it, how will they be met??????????
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Lucas Gomes
(@LucasGo24499345) reported
@playnewworld DIDNT YOU GUYS LEARN ANYTHING FROM LAUNCH?? REPEATIG THE SAME ERRORS AGAIN AND ******* WITH ALL THE HYPE
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Re(ally scary)fl3xes
(@Refl3xes) reported
@only_shelton @playnewworld I've got everything on low and there's just microstuttering that drives me nuts plus the whole flickering issue. I really wanna grind the game but not like this
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SDSisaJOKE
(@SDSisaJOKE) reported
@playnewworld FIX YOUR GAME! Geeesus, the most braindead devs ever it's absolutely incredible
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LeoMaj0r 🇨🇦
(@LeoMaj0r) reported
@Horrlockz @FaeNerdy @playnewworld yea it costs like 40 bucks for a decent one that should solve this guys issue. 5800x you shouldn't use a stock cooler. even on my 5600x I did an upgrade to the vetroo v5
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Gabriel Azevedo 4/4
(@_azeveco) reported
@playnewworld there are many translation problems with pt-BR. I've posted some in the forums but the translation doesn't just affect the text, it seems to affect how some systems work Some seem to come directly from Google Translate. Y'all should do something I'm Azeveco there.
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Crypto Profit 💰
(@caleb45925828) reported
@playnewworld @playnewworld please fix your stupid *** PVP how TF do I have Light armour dex roll three times and yet a damn axe and sword can lunge all the way to me and stun me so damn hard I can’t move .. what’s the point on being able to roll at all. Your unbalanced stupid crap
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Re(ally scary)fl3xes
(@Refl3xes) reported
@only_shelton @playnewworld Do you ever have any performance problems with the game? It’s making it really hard to play :/
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Ash
(@Ash_N7) reported
@playnewworld It would be great if you could finally fix a missing quest for tier 2 camp. Because of it, we are stuck with having tier 4 instead of 5 at the end of the game.
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Bas_Vision 💙
(@basvision_bas) reported
@playnewworld would it be a big problem to shrink some two hand weapons in size to make them a bit smaller for the people who dont like those giant anime weapons? You dont have to take the big ones out just add smaller ones
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Re(ally scary)fl3xes
(@Refl3xes) reported
@only_shelton @playnewworld Yeah or just anything really. I get some stutters and now the issues with shadows/lights
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Re(ally scary)fl3xes
(@Refl3xes) reported
New World players, do you ever get this weird issue with the shadows/lighting where everything is just flickering constantly? I can't get it to stop, and it's making it very hard to play the game. @playnewworld
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Olduk
(@olduk21) reported
@JaegerTarkov @Warcraft and @playnewworld! I had to step away from the lag, dsync and people that feel they need to “enhance” their play!
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RichardVonSplashback
(@VonSplashback) reported
@basada79 @playnewworld Having the same problem
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Rocknbeers_
(@Rocknbeers_) reported
@playnewworld Waiting for “fixed an error that caused musket to do disgusting damage while sitting 100m uncontested and frustrated every other player but muskets causing opr to be full of dex” and “fixed an error that caused arrows to install a magnet on players asses and follow around corner”