New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/25/2024 20:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • LayneSmith39 unvaccinatedfuck (@LayneSmith39) reported

    @akaiiro @Wild_Ratchet @playnewworld The grind is much more rewarding. You can get on and plan exactly what you can do. Visually seeing your watermark instead of trying to calculate it in on another data base is much better. I bet they fix the combat after all these big mergers. Come back to the game. It’s great.

  • Serahjean2 Serahjean (@Serahjean2) reported

    @fortyseven05 @playnewworld My account was banned and it was unbearable for me after numerous appeal to the support team and nothing was done I came Across @clet-cyber on Instagram and got my account fix back

  • Maharg104 Northernlight (@Maharg104) reported

    @aettyr @playnewworld I'm not playing avidly right now until my server merge is done. But I will login to get my skins. Best not to remove the game completely. I waited for years until ESO was great again and that took a long time from launch.

  • gegeektoolkit GEGeekTechToolkit (@gegeektoolkit) reported

    @playnewworld Sounds like you want us to give you more money for Christmas, I just can't do it til you fix the bugs and add more content.

  • Talanar1 Talanar (@Talanar1) reported

    @LoreseekersCast @playnewworld Demone Kim said they give a reason while they just pour all the servers together in 1 move-they have problems with house owners tables building up too much. He suggests taking precious items out of your house decorations into your inventory for the time of merge.

  • SteezMegee Billy Storey (@SteezMegee) reported

    @playnewworld please explain why when I get on for the first time in a month I keep getting booted anytime lag is detected . I’m not cheating I just have trash internet. Please help

  • sigtau22 Sigtau22 (@sigtau22) reported

    I don’t understand what the thought process was that allowed this. As a Marauder or Covenant fast travel prices to anywhere are ridiculous & all the high taxes to do anything are worse. With so many problems this one thing had to go right, but sadly it did not. @playnewworld

  • SirJahzeal Sir Jahzeal (@SirJahzeal) reported

    @SolomonSKTTV @playnewworld Unfortunately, I had an idea that this was going to happen (mentioned it on our show several times). I wanted to be wrong with my prediction, but here we are right where I said that it might be. It is time for AGS to shut this down, fix/improve and then a clean reboot.

  • jedahiah jedgar4122 (@jedahiah) reported

    @playnewworld Then you cannot treate people like this or potentially cause harm to other peoples lives just to avoid admitting that once again you pushed a broken update. You may read this and brush it off but when this just keeps spreading you will respond one way or another.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @playnewworld Going to be honest with you AGS/New World, when you try to hide a serious bug by throwing about unfounded copyright strikes to silence it, that way people will pretend it doesn't exist so your devs aren't forced to find a fix quickly, is poor. Word will spread and be bad for you.

  • KenyPerky Kenny Perky (@KenyPerky) reported

    @playnewworld What a horrible company. Y'all ban people for reporting bugs because you're too lazy to fix them.

  • MackLastName M (@MackLastName) reported

    @playnewworld @Plazmiq_TV Be aware if you report bugs or issues, depending on who deals with you, they might retaliate against you. It seems safer to just deal with problems and not report bugs.

  • JohnnyGah Johnny Oliver II (@JohnnyGah) reported

    @playnewworld Will it ever be on next gen consoles?? I mean it’s not even on Luna. And that’s there’s gaming service. So ridiculous

  • tiranossauralex água da cedae e pó de 10 (@tiranossauralex) reported

    @playnewworld Fix "The Ritual" quest

  • Mark_Miedema_ Mark W. Miedema (@Mark_Miedema_) reported

    @playnewworld can you explain why you went after videogamedatabank with a trash use of copyright strike?! Reverse this trash and issue an apologize before you actually remove what’s left of your user base. You make this game so hard to love, no matter how hard I try.

  • LPoint_ LPoint (@LPoint_) reported

    @matchlessmarx @tigersvain @playnewworld That sounds like a you problem bro.

  • zollolivier Olivier.F (@zollolivier) reported

    @playnewworld Nice skin but we (normal players) can’t get this skin because the chef’s shirt drop is bugged!! Fix this please

  • yossarian277 Just Yoss (@yossarian277) reported

    @playnewworld Or how about the issue where someone gets mass reported for no reason, and you tell the person that got banned that they are staying banned for no reason.

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld nothing like signing up for OPR.. getting slammed with Void Gaunt Screams / Ice storm then getting a movement bug where I cant move. RELOG TO FIX IT and I'm on a 1:15 cooldown... wtf fix your game.

  • jamierobinson41 jamie robinson (@jamierobinson41) reported

    @Ketttlle @playnewworld you might have a problem if you spend that much time at it. Personally the game isn't cutting it for me and is unplayed in 2 weeks.

  • bmpxluke Lucas Heron (@bmpxluke) reported

    @playnewworld Really class act copy right striking someone for trying to help y’all fix the game. I’ve worked for Amazon for two years and that place made me want to unalive. So doesn’t surprise me that their “game studios” is ****** too. They wouldn’t give you water if you were dying.

  • SirJahzeal Sir Jahzeal (@SirJahzeal) reported

    @Jaffar_BGFA @SolomonSKTTV @playnewworld "...the map on one server..."? No, that is a typical map across many servers, brother. Fair, that it is not ALL and there are a very small (dwindling) handful of servers who are "faction balanced" (though, certainly, suffering from the other global problems).

  • UnfluffyBunny_ Jonathan (@UnfluffyBunny_) reported

    Server merger for @playnewworld Was today and nope. Done with this game. So much wasted time and gold to transfer us to a server that had the same issue as the one we were on.

  • ValCroJr Valentin Jr Croitoru (@ValCroJr) reported

    @playnewworld don't issue false copyright strikes to youtubers that report bugs from your game! :)

  • Ravezaar Ravezaar (@Ravezaar) reported

    @playnewworld Fix the damn OPR port in bug that breaks game and place u on timeout, it effects Dungeons aswell. Fix it

  • r2d2arm Ajay (@r2d2arm) reported

    Anyone else running into issues with topaz gypsum not dropping enough during the 1 hour period? Mainly I had only run in groups with the potion active. Checked each mob's loot. #NewWorldMMO cc: @playnewworld

  • telosv2 Telos, but festive (@telosv2) reported

    @CoolHWhip_ @playnewworld They can't keep devs onboard to fix and develop their game, much less do extra stuff

  • xFoxxyy Foxxy (@xFoxxyy) reported

    @xXSwanyXx @aettyr @playnewworld Then you obviously haven’t played/don’t PvP. It’s the most broken system I’ve ever seen!

  • MalgusKerensky Malgus Kerensky (@MalgusKerensky) reported

    @playnewworld Mistake or not (yet to hear any official statement) this is completely unacceptable: "Amazon issues false copyright strike against New World YouTuber for reporting bug" - YT Strikes and Take Down are not something to toss around or to be done lightly.

  • tigersvain Matthew (@tigersvain) reported

    @playnewworld Meh...I got excited cause my server merged today but I login and its only merged with some low pop server. 220 concurrent players...