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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Flappyzinhoˢᶠᶜ
(@flappySFC) reported
@playnewworld My character doesn't take damage from mobs, please fix that
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Kodie Collings (KCG)
(@KODIECOLLINGS) reported
@playnewworld I queued for 5 minutes and played for 10 hours without a single disconnect. That's definitely a successful launch for an MMO in my opinion 🏆
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Runner_027
(@runner_027) reported
@playnewworld Ready to play… tried to login after work yesterday and was met with 500+ ques that didn’t move. Ended up doing something else.
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unforgotten
(@unforgottenlive) reported
Hey you, @playnewworld! Been trying to get in touch with the creator program people about some account issues but I don't get a proper response or help to resolve my issue. Wanna ping me and get it sorted? Feels like I've been missing out alot...
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Garret
(@GraphicDesignEl) reported
@TacoBlLL @playnewworld I played on a 980ti for two hours with no issues
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❌Darth Nein Vas Tempest❌
(@LadyRockngoth) reported
So, are you going to fix the Queues? @playnewworld
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itsmefefeu
(@FehFON) reported
@playnewworld when you guys are going to increase player cap in-game!? It sucks being in a queue with others 15090 players and then be disconnected or wait a full Day for playing 2 ours, what you guys want? For us to use bots tô be online all time and never Disconnect?
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Jeru
(@JerusGameCraft) reported
@playnewworld @playnewworld Are you going to fix the queues, or should we ask for a refund?
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Miguel Angel Junquera
(@junqueraasecas) reported
@playnewworld Is it intended to solve the problems to enter the servers? Do you see normal paying for a game that we can play? Is a company like Amazon telling me that it cannot put more or better servers? 2 betas and the same problems from day 1
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Jon Preeper
(@HauntedJon) reported
@H2ONuSoul @playnewworld Literally jumped in with no problems. The game is great.
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FangoFett
(@ElTony1620) reported
@playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.
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krisszmossz
(@krisszmossz) reported
@playnewworld Do you have an ETA when all these queue issues will be sorted out: - random disconnects while queue (after 2 hours) just to start an even longer queue - the queue screen eats about 70% GPU (almost 300W / 3080TI) while there is nothing but the splash screen in the BG
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seebasti
(@nanoipod5) reported
New World in a nutshell. Played around 2h yesterday evening. Yesterday queue: 8h Todays queue at 9:30 AM. 800 players. At 200, error too many login requests. Second queue: 1400 Players At 147, error too many login requests Third queue: 2500 Players @playnewworld fix your queue
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anita_jan
(@JoshMitch13) reported
@unforgottenlive @playnewworld Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Benny
(@benjamyth) reported
from
Brisbane, State of Queensland
@playnewworld my character seems to be having running/walking animation glitches. I’m floating across the ground and so are all the player characters around me. Is that common and how can I fix it?
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Eatham
(@EathamIbz) reported
It is ******* terrible that if i wanna play any free time i cant cause im always on queue. Please fix this **** already.. @playnewworld
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Albin borg
(@Albinborg1) reported
@playnewworld Day 2 of que time simulator been in q for 1.5h and place 170 in que and get an error now im at 2000
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Sam.
(@Samisonfire_16) reported
@playnewworld Are you planning on banning people using autoclickers to stay online? This is a huge part of the queuing issue.
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Toad
(@SkieoXD) reported
@imKiPPi @playnewworld fix this ratio
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Z-NESs
(@ZNESs_Music) reported
Where the others European servers ES/EN??we only have 3 damn servers and all full, day 2 icant play, but they did take my money fast, with that they had no problems @playnewworld
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Ruslan1230
(@Ruslan12301) reported
@playnewworld @mm_connerr_rep_timeout fix pls
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Wickers
(@MrWickerstv) reported
@playnewworld The Queue times are not the problem here, the problem is being kicked whilst in a Queue, please address this situation
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LockeTBB
(@LockeTBB) reported
They should bring out disconnection protection on @playnewworld It's devastating being at the front of the queue then you get a Login Server error and your now 4 hours away at the back of the queue. A 5 minute grace period to retain your queue position would be nice #NewWorldMMO
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Andreas
(@Andreas19064379) reported
@playnewworld can’t login again today yeahhhhh 967 waiting for ours yesterday and today it’s the same :(
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Fr33z
(@Insp_Clouseau99) reported
@playnewworld LAG DETECTED EVERY 15 MINUTES ON EU SERVERS
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Damon
(@Damon__lol) reported
The coolest thing about @playnewworld if you're online and some holypower makes the game crash or log out , you're stuck in Q for 4 hours
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Schmorgus
(@5chmorgus) reported
@dapper_yeti @Jacques10170797 @playnewworld Are you trying to play on the same server as Crream, Burke and the rest? If so, it's a you-problem tbh.
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Lofylin
(@lofylin) reported
@playnewworld @samyhasnn yooo i waited 4 hours of que from 700 to 117 and got connection error for no reason now im 1307 thx guys :)
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Jamal Amghar
(@AmgharJamal4) reported
@playnewworld Went from 80 in the q to 1300 because login error, Lets goooo
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weeskwee
(@weeskwee) reported
@playnewworld Weird issue with the server that I picked (liked the name). When I’m logged in & playing it says I’m on a different server. Not sure what to believe… what it shows on the character select & server list screens, or what it shows ingame.