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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Davies
(@NeilDavies92) reported
@playnewworld all the errors being thrown during queue that then knocks you out of the queue are a bit of a pisstake
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Bruce Banter
(@liviliam) reported
@playnewworld was 1330 in queue and got down to 800 then got some BS MM request error and booted from queue, new position 1932, Alfheim EU. SORT IT OUT!!!
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Ali Evo
(@Ali_Evo89) reported
@playnewworld @dealer_monkey Lets go all the servers are full with long queu well done guys with max server u r so fkn idiots and stupid fix this **** or people will leave in this week
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Z3R01991
(@Z3Stream) reported
@geoffkeighley @playnewworld Dont forget the 1.5 Million PPL in Waiting list! since 6 Hours i try to go on the Server Waitinglist from 2-4k ppl and after 20 min i get kicked out cuz off server problems for what i have payed money? Wasting time?
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fotthewhuck
(@fotthewhuck) reported
@playnewworld i understand lengthy que times when blizzard launches something bec thats what theyre known for. then amazon comes in big and has server problems. just maybe try to raise the broken standards of today and maybe start spending some money SO THE GAMER GETS WHAT HE PAYS FOR FFS.
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Passé
(@AUTUMNcore) reported
@playnewworld Also I keep getting kicked out of queue and put all the way back in line. Any fix or atleast plans for DC protection like what Classic launch had so you can skip queue if relogging ?
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abdullah isam
(@abdullahisam6) reported
@playnewworld @dealer_monkey try and fix this mm_loginservices_InternalServerErrorException so we can and maby like the game #QUEUE_WORLD
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Алексей Снежный
(@SnowRussia) reported
@playnewworld Yeah i can understand the que. But i cant understand how i can have 3 random errors during the que. and after i click "play" im at the of this que. Great already 6 hours of que and i hope i can play it someday.
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Jordan Rogers
(@jordanwynr) reported
@VG_Violence_ @playnewworld I just keep getting the server error after waiting a bit then having to rejoin! I picked Metsola when it was quiet now it’s constantly waiting, same as Tupia!
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Talion
(@Mirrah49867847) reported
@jdel_9 @Limits_TV @playnewworld They can make the resources and mobs dynamic. More player = more resources. If not then they need to open 100 more servers and remove the server lock characters. That also ruins the guild/territory problem. They should have made the map bigger. Never too late for it tho.
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hemligman
(@pluddz) reported
@playnewworld How about you add a feature that let's you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..
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Edras
(@Edras1985) reported
@playnewworld friendly reminder from EU players to fix the queue ....
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Jake
(@CulturedFriend) reported
@BarronDevyn @playnewworld *developed by Amazon Games* "The problem here is no nfts"
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abdullah isam
(@abdullahisam6) reported
@playnewworld try and fix this mm_loginservices_InternalServerErrorException so we can and maby like the game #QUEUE_WORLD
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Patrik Kwasny
(@patrik_kwasny) reported
@playnewworld First all US plebs ripping EU Servers and now NA Servers are Empty… Fix the queue and queue crash Problems!!!
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Swipe
(@SS_Swipe) reported
@playnewworld Small issue. I have now been in queue for 8 hours. which is fine.. I first got placed in queue 300 ish and after 30 minutes i got an error "too many loging exceptions". Restarted my game. queue 1700.. 1 hour later, same error.. got back in queue 3700.. now im at 4500. what to do?
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Redman147
(@KingoftheAfro) reported
@playnewworld Okay I've already ran into a massive issue. Why are there no traditional traders? The game is brand new so there is no player economy. Why would you leave out something so basic? Trying to be original or something?
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Ƶultrʌ
(@ZultraOrbitant) reported
@playnewworld Really good job on those login servers... Start time: 13:25Queue: 1366 14:34 Error login **** @ queue 833 Start time: 14:35Queue: 1919 16:01 Error login **** @ queue 814 Start time: 16:02Queue: 3271 Closed the game, back to ESO... #newworld #fuckthisshit
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AmazonSucks
(@hhhh32735025) reported
@playnewworld How to play when you are always kicked with a queue of 1500? Fix it finally we pay money here. You damn scammers
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Issam EL ARMI
(@IssamElArmi) reported
@playnewworld Can we get an update on what is being done to alleviate the insane queue and login issues on EU ?
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John Speight
(@Spiggeh) reported
@playnewworld How? No one can login the queues on all servers are huge, it's simple numbers 2k capacity per server, <amount of order> / 2 * 1.1 = amount of servers minimum needed. Sort it out already.
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Slate
(@Slate09385579) reported
@playnewworld fix the damn Queue Keep getting toomanyrequests error then getting tossed to the back of the line in the Queue add a damn grace period zzzz.
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Alex Laukaitus
(@LaukaitusAlex) reported
@playnewworld How can i play? all EU servers are full witha long queue. Been waiting for hours to get in. Three errors when getting close to get in and having to start queue. It's time to play, what a joke.
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Tobbe
(@f1ttsker) reported
@playnewworld Been in queue for 2 hours. Got down to just 400 left. Now I got some error with the login. It reconnects and im back to 3890 again. What is this guys? Thats another 4 hours that I have to wait if it not crashed at the end again.
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Quinner
(@GodLikeQuinnDog) reported
@playnewworld nice 1800 queue get down to 180 get an error message and now I’m at 3100 sweet game
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Paneka
(@Paneka_) reported
@playnewworld I wonder what's the point of a queue, if I get kicked out by an error message half way through? Asking for a friend. #NewWorldMMO
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Sir_Medis
(@Sir_Medis) reported
@playnewworld please fix the toomanylogins in the queue! it's a BIG hassle that we keep having to wait and then get kicked! i hope this is a known issue and will be fixed ASAP
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Nerdy Pop Culture
(@NPC_Reviews) reported
@BarronDevyn @playnewworld Go away. Games don't need this kind of economy. They ruin it. Yes, you should own your product, that's an issue with digital games. But you shouldn't have the ability to "sell X item for $X". You'll just ruin everything about the game.
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Talion
(@Mirrah49867847) reported
@playnewworld Least populated server in EU has 1000 player queue. 1000 player queue in an 2000 player server is unacceptable. Fix it please.
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Danyil Moroz
(@MorozDanyil) reported
@playnewworld how lo login!!&&! Wasted 2-3 houres twice today to receive error on login!!!! WHAT ********