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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Guuron_DVS
(@Guuron1) reported
@playnewworld Why are all your Quests broken? Any quest that gets triggered by placing or picking up an object spawns 10-15X the number of mobs it is supposed to. How did this escape your 3 years of testing? (currently gated by 2 quests with this mechanic...)
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Will 🗣
(@Brandonmw_) reported
@playnewworld fix the aggro range and the respawn timers on the mobs. It’s tilting when mobs spawn every 15 seconds and you have 50+ around you aggro from bright wood to restless shores
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Homeless Outreach Program Enhancement (HOPE)
(@TheProjHope) reported
Due to a little technical issue we'll be having @PixelSaid taking over for the remaining 2 hours! They'll be doing some casual quest clearing in @playnewworld!
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Greg
(@gmhafer) reported
@TroubleMagn3t @playnewworld Same. This is a huge problem for so many people, and I'm reluctant to put in any more time unless we know that they are going to address this problem.
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Mike
(@msav_) reported
Please fix @playnewworld - Briedablik
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Lex Barringer
(@Lex_Barringer) reported
@playnewworld Have multiple authentication servers. When you need to boot do a rolling reboot, first, the in-game servers, so that everyone who is online stays online, one server at a time reboots and come back into service, then the authentication servers do the same thing.
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KeptPet
(@aKeptPet) reported
@wenger_03 @OzEyeAm @playnewworld are you on **** why should people have to do that when New World told otherwise, so New World cause a problem & the consumer has to take the hit to please a trillion dollar company errr jog on
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Epic-N4m3
(@EN4m3) reported
@playnewworld The only reason I choose to play on low pop server is I was just waiting for the Asia regions to have a server. But if we can't have Asia server, then I maybe stop playing due to hi-ping and lag.
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Richard Richardus
(@Richard09809808) reported
@playnewworld You tell me I don't need an Amazon account to play, and your website tells me I only need a Steam account to sign up on the forums, yet your link sends you to an unskippable Amazon signin. Are you a billion dollar company, or what?
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atreau_
(@Atreau_) reported
@playnewworld @SomeIdiot18 Why is customer support saying that region to region transfers are just not being activated because of saturation issues but on the forums the team is saying it's a database issue?
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ShortCirkit
(@SCirkit91) reported
@TSM @playnewworld I love Green, but the Marauders on my server are all about treaties and deals. Anyone looking to recruit on a service that ISN'T Tuonela??
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Ryan Lethbridge
(@kingman1991) reported
@playnewworld hi guys are you sorting the game out as alot of having issue with cpu over heating thats not right as my other games dont go over 100
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Derek Gray
(@Wulfencurse) reported
@playnewworld I would love for you to fix servers and lag exploits, server like Morrow have abnormal data streams with massive player-induced lag spikes.
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James Wash
(@Washy_J88) reported
@DemocracyIsGone @playnewworld What are you going on about? My issue is they said we would be able to transfer regions, so we some of our group set up on NA until transfers opened, now we’re stuck split up. Our plan was to all move to a server once transfers open. Learn to read idiot
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JY
(@Jeremy07093651) reported
@playnewworld How bout fix your damn server lag
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Eris Ravyn
(@ErisRavyn) reported
@BagelBackpack @playnewworld The increase has been enough to be a noticeable difference in lag especially in populated areas for me. My pc isn't exactly top of the line or anything but does meet the reqs. Is there a way to find out which ones have the lower cap? I just want it to be playable for me :(
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l𝐱 𝐀𝐏𝐎𝐋𝐋𝐘𝐎𝐍 𝐱𝐥 👓🦍
(@lx_AP0LLY0N_xl) reported
@playnewworld getting REAAAAALLLLY tired of stuff not counting... Lady Genevieve... completed it SIX TIMES now... still no quest completion... both of the earlier wolf quests took 4 or 5 times killing to get the paws... fix your crap
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soren
(@ttvsoren) reported
@playnewworld I think you missed the problem with water.
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TheNastyNinja
(@TheNastyNinja69) reported
@playnewworld I'm having a problem with my main attack not working when I click the mouse. Is there any way to fix it?
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Broomba
(@brookslewellen) reported
@towelthetank @playnewworld disabled all my services, and background programs and apps (except windows things) and the game play for anew World has been smooth, better and much improved with little lag, consistent 60-111 fps for over 5 hours last night and 12 hours today!
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Fenix Torador
(@fenixtorador) reported
@playnewworld Fix greataxes. They're broken as **** and need balancing.
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halloween queen caseyjane. 🦇
(@LittleMissFURY) reported
@playnewworld fix your game I'm sick of getting trapped inside mountains and the unstuck option doesn't help at all.
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Fernando E Calzada
(@FECalzada) reported
@playnewworld @SomeIdiot18 @playnewworld Don't play stupid with that response. Or do you want us to believe youre too dumb to know the difference between refunding a game and cancelling a preorder. You made false promises and now you don't intend to fix the fiasco you caused.
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Edboy
(@Edboy86698819) reported
@playnewworld How about working on a fix where I can actually play the game without it crashing my GPU
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Technoplex
(@TechnoplexTV) reported
@playnewworld I would love it if you guys could fix the Level 65 corruption events so they can be completed. Feels like I'm missing out on a big part of end game.
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whosnachos
(@whosnachosyt) reported
@playnewworld fix annoying elite chest bug, can press E but stand in front 4 ever gj guys!
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Lex Barringer
(@Lex_Barringer) reported
@playnewworld Add in Real Cash Economy (RCE) fix the memory leaks and other rendering issues and you've got a winner.
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Billy’s Valor
(@BlueMtns1) reported
I was so hyped for @playnewworld but day after day I’m slowing realizing just how much of a **** show this game is right now, it was no where close to ready for launch. You guys screwed up what could have been an insane game, fix your ****.
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Wickers
(@MrWickerstv) reported
@playnewworld how frequent will bug patches be implemented e.g every week ect. Some rrwlly game breaking bugs like the repeaters not working in wars
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#️⃣ ragectl follow
(@ragectl) reported
.@playnewworld can you please fix these 'cull' missions not applying evenly across animals. Wolves/Boars/Rabbits etc apply in all levels. Alligators/Lynx and some others do not. It's REALLY ANNOYING having to travel for these. #PlayNewWorld @AMZNGameStudios