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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@RPGrizzy) reported
Yo @playnewworld I've been in queue for 5 hours. Idc about that. What I care about is it saying "failed to join login queue" when I'm about to be put in to the server after the 5 hour wait and now back in a queue of 2369. My guys.. what is this? That's another 6 hours min. Lol
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Navy_Wavy
(@Navy_Wavyy) reported
@playnewworld Sat in q for 2 hours and got failed to join login queue really fun game wish I could play it :)
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Sim Emzeo
(@emzeo85) reported
@playnewworld When are you gonna fix the eu servers. Fed up with long queue times
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Hearte
(@xHearte_) reported
@_rocketmapache @JJustHarry @playnewworld Yeah just add to the problem, good idea
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pinei btw
(@pinei__) reported
@playnewworld PLEASE FIX THE DUNGEON PROBLEM ON THE ALBUR SERVER IN LATIN AMERICA, ALL WHO ARE ON THAT SERVER CANNOT PROGRESS IN HISTORY BECAUSE OF THIS DG BUG :/
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Lady T Storm
(@ladytstorm_) reported
@playnewworld friends, is there anything i can do if i keep getting disconnected from queue due to an internal error? it has happened 6 times today and im not sure if its something happening on my side (internet is not the issue though, my husband is playing on the next room lol)
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Corey H
(@EnVyD_l_1) reported
@playnewworld Yeah nothing like sitting in Q for 3 hours and getting an internal server error and having to start over.
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Lakez
(@Lakez_) reported
@Danumis_ @F1N4LL7 @playnewworld If they wanted 2k servers they should have only allowed 2k to sign up on that server. If their servers can’t handle more than 2 k or respawns in game aren’t tuned for it fix it. Saying there’s no need for more capacity is dumb.. more servers isn’t necessary the answer
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William Rosales
(@Funkmaster_Will) reported
@playnewworld Anyone having issues with linking steam account for twitch drops? Every time I try to link it just goes back to (link your account)
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zachary agnew
(@made2begreater) reported
@playnewworld please can you guys makes it to where we can just take our character to a different server. im already level 21 and grinded alot i dnt wanna start over but 5 plus hour to get in the serve with a chance of an error is no fun
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pechthefarmer
(@pechthefarmer) reported
dear @playnewworld , look like tonight im playing world of warcraft .... i keep getting disconnect meanwhile im in the queue .
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Whyspir
(@Whyspir2) reported
@playnewworld @Chadesh It is not working any more
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Will-I-Am
(@IamTreave) reported
@playnewworld The ques I can handle, but I cant handle sitting in que for 4 hours to be hit with an internal server error and be put at the back of the que!
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Joshua Rice
(@JRice728) reported
@playnewworld come on, enough is enough already… please get the server que issue under control… tired of waiting around for hours only to see my spot in line lost due to a different technical error or issue..
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Alicia 🗿
(@Vewociwaptor) reported
PLEASE @playnewworld I’ve gotten 2 errors while in queue I just wanna play 😭🙏
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Marx
(@matchlessmarx) reported
@playnewworld New servers won't fix the queues. Did you guys do any research into mmos at all other than having a poor excuse for session based beta testers that have ruined every other mmo they tested? MMO guilds run in the 2-300 person bracket. 2000 server caps are laughable.
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Marzano Amazon
(@AmazonMarzano) reported
@playnewworld @StarBuck_83 restart all SA servers please, why EU and NA restart and SA doesnt? do ur fking job and fix all SA servers, we cant even play instances, we cant lvl up
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SunGlyde
(@SunGlyde) reported
All i wanna do is play @playnewworld coming in from work then I sit down and login to a 2000+ queue xd.
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Dylan
(@123pie111) reported
@playnewworld Sat in queue for 3 hours just to get a server error at 56 place in queue. I cant even play the game.
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Death Deity
(@DeityDeath) reported
@playnewworld Please fix the quest to defeat overseer zane its impossible to complete
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. .
(@bulbabrablo) reported
@playnewworld please address the problems in dungeons, some servers are completely blocked from evolving since the Amrine Excavation is unplayable. Currently playing in Taparloka.
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Phantomstrk
(@Phantomstrk) reported
@playnewworld queue problem should be very easy to fix. Lock character creation on the servers that are at limit and add more hardware to allow those who have characters on the servers to be able to log into them. 3.5 hours in queue only to get queue disconnected, needs fixed
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SirKnoe 👑
(@SirKnoe) reported
@playnewworld What would be amazing is a queue priority if you crash. 5min grace period would suffice. K Tnx
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Teeko
(@socialteeko) reported
@playnewworld the big problem is the people setting up walking macros, walking into walls to dodge the afk kicker.
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Wolf
(@Wolfvs_) reported
Get to 1 in queue after being at 750.... "connection error" Reset to #1148 in line... nice @playnewworld x__x
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🧸
(@MirxnChill) reported
@playnewworld fix this bullshit. how am i in queue then get disconnected from queue only to have to restart at 2k+ ppl again
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Mando83
(@TheTruth9683) reported
@playnewworld I have a limited time to play a day due to work and family and these login ques are unacceptable, you deves need to pull your head out of your asses and allow server transfers so I can choose what server I want to play on daily otherwise I want a refund
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Nicole Bolander
(@Dodsfalle) reported
@playnewworld Can y'all impliment a grace period when people are disconnected from lag? Feels real ****** when you already spent 4 hours waiting to get on to dc 30 minutes later and then get put at the end of the queue.
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Jackobuddy
(@jackobuddy) reported
@playnewworld for people having issues loading the world and character list, changing DNS servers to 8.8.8.8 (Google) and flushing DNS seems to help in most cases. Let the devs know so they can fix the DNS issues. LMK if you need more details.
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Spellfrost
(@Spellfrost1) reported
@playnewworld @playnewworld please help, my husband has queued three times for his world and he keeps being disconnected. I’ve never seen him more sad. User name is Theebigbang this is the second day he can’t play from this error.