New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 11:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SooDurtyTTV SooDurty (@SooDurtyTTV) reported

    14 OPR games in a row where the score is less than 100 to 1000. FIX YOUR GAME! We need BALANCE!!! #AGS #NewWorldMMO #NewWorld @playnewworld

  • SyraTonl Tonl Bridlewood (@SyraTonl) reported

    @playnewworld Will you fix Legate's Ring back to the boss instead of chest already :D

  • W13Cosmaker Wesker13 Cosmaker (@W13Cosmaker) reported

    @playnewworld And if possible, fix the existing lore too, several non-existent pages, no possibility to complete the achievements!!

  • Dominichausen Dom (@Dominichausen) reported

    @playnewworld Your game blows no offense in this state thats why it took 1 week for everyone to quit. no one gives a **** about lore fix the pvp

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • PerandorYT perandor (@PerandorYT) reported

    @playnewworld just shut the servers down already fresh starts already dead

  • SUPERSTEEEL SUPERSTEEL (@SUPERSTEEEL) reported

    @playnewworld I wish you would fix the damn "Lag Detected". It is making this game horrible. Also who thought it was a good idea to introduce a very large map where you have to run everywhere, no mounts. And it should be point and click on wayshrine and travel.

  • LadyTetheala Lady Tetheala❤️REBRAND Reveal🔞 (@LadyTetheala) reported

    @playnewworld could you maybe fix the taxes for the new servers? everyone is losing money and honestly walking away from the game out of frustration. cool thanks

  • PewwwPewwwGamer MrPewwwPewww (@PewwwPewwwGamer) reported

    @AmazonHelp This is the most annoying disturbing upsetting situation I have encountered so far regarding ingame issue missing items @playnewworld which has been over 10days now & everyday they tell me tomorrow this is unacceptable. You made me come on twitter to report this issue

  • magyarawake no one (@magyarawake) reported

    @playnewworld I know you guys don’t do any controller support, I’ve made it work with a steam controller config, but since the last little patch I can’t move my camera left or right when moving, it’s made the game officially unplayable on controller, guess there is little hope for a fix?

  • CrysonAvada Cryson Avada (@CrysonAvada) reported

    @HusbeastTV @playnewworld Sorry to see this. AGS customer service strike again. If you do ever come back, I look forward to new reports, even if they don't make it into trade chat.

  • JayOddity Jay Oddity (@JayOddity) reported

    I enjoyed the @playnewworld Forged In Aternum video. I wish it was a little longer. I think the devs talking about sound etc from the Dev updates should move into this style and the Dev updates be mainly reveals and big issues. Interesting talk though. @OG_GameDev @dev_katyk

  • Nekhalhimself Nekhal (@Nekhalhimself) reported

    @playnewworld The lore is nice but we should already be able to get all the pages for that and considering the number of bugged pages it's a bit complicated. Hours spent looking for them for nothing since some are missing. Fix this problem and then maybe we can hype again.

  • flubaphone 𝖕𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝖏𝖔𝖗𝖉𝖞 👑 (@flubaphone) reported

    hey @playnewworld do we have an actual fix for dynasty mutations coming? cause these barrel fights are unfairly balanced and nearly impossible it feels like.

  • DukeSlothTV DukeSloth (@DukeSlothTV) reported

    @Kniraven @playnewworld The problem with running sword without shield isn't primarily the loss of attribute point (though it's a problem for reaching capstones), but moreso that most left side abilities just aren't very good in most situations

  • billyheartsu Billy Welsford (@billyheartsu) reported

    @playnewworld what is today's 1 PM maintenance for? Is it to fix Turkulon?

  • xSmoothKrimina1 xSmoothKriminal (@xSmoothKrimina1) reported

    I swear, @playnewworld whenever you decide to give your assassin/rogue players love and put daggers in, they better be as stupid and broken as these great swords!! The whole world running around with antennae should be a clue that this weapon is unbalanced!

  • funke_dee Dan (@funke_dee) reported

    @primegaming @playnewworld Can’t get on the website. Is there a known issue? Thanks.

  • DjRonnie_B Ronald Brown (@DjRonnie_B) reported

    @L0V3L3TT3RR @DragontheAlan @playnewworld Anything in particular you do to get it running? I keep getting an error along the lines of no internet connection when trying to log in. I’ve tried everything I could find on Reddit to fix

  • SouperSide SouperSide (@SouperSide) reported

    You need to fix whatever is going on with Frislandia server since the last patch, everyone I know hits lag spikes randomly. Some days not at all and sometimes over and over. @playnewworld @amazongames

  • AmandaXJune625 Amanda June (@AmandaXJune625) reported

    @playnewworld where is Turkulon?! Is it broken on the maps? Update please

  • JustJaded_ Just Jaded (@JustJaded_) reported

    @playnewworld Please fix your game. I have repeatedly gotten the "Unrecoverable Error". "No Product Information found, cannot initialize game. Please Contact Customer Support for this product" I've done every "fix" that is recommended and still doesn't work. Fix or refund me my money

  • TchoupiLama Hugo (@TchoupiLama) reported

    @MorganasPhotos @playnewworld seems like a you problem

  • DukeSlothTV DukeSloth (@DukeSlothTV) reported

    @Kniraven @playnewworld The problem is that the average player - as in any online game - is usually sticking to the meta. So if something is actually viable in that regard entirely depends on if the player making the party thinks it's viable. Take for example SnS DPS. It's absolutely viable in terms of

  • kitty_cakess kitty (@kitty_cakess) reported

    @MADshadowman @TESOnline @playnewworld We need elon musk to buy them all and fix it

  • mark_totten mark totten (@mark_totten) reported

    @playnewworld is there an issue with Turkolon not spawning. No sighting in Barri all morning

  • opheliajadex Cersei (@opheliajadex) reported

    @playnewworld The drops are disabled early. It’s not time to close them and it’s not working for me. That’s unfair. Either you posted the wrong time or it’s messed up either way it needs fixed.

  • DechugG DS (@DechugG) reported

    @playnewworld plz work more on the game with all its issues, i've been playing new world again for about 2 months now, after a long break. and i don't think i've had a mutated dungeon that wasn't bugged and desynced... just ridiculous

  • WigglesJust Cal (@WigglesJust) reported

    @DechugG @playnewworld I haven't had a single mutation bug on me. Leaning towards the desync being an issue on your end man.

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.