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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Josh McCormack
(@doomslang) reported
@playnewworld Then the next update will focus on fixing some of the issues that were caused from this update.
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Imaginarium
(@Imagina79982216) reported
@LukamiNZ @playnewworld Go play tetris please, because I have no idea what you've been doing with your "700h" but you've been playing a broken game. Probably one of the dupers/exploiters. Only such people don't have a problem with this **** storm of a game.
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BallzyPlays
(@BallzyPlays) reported
@playnewworld Musket exploit fix when?
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Dreamtrip
(@Dreamtrip77) reported
@LiamH6892 @playnewworld they said themselves they ****** up the areas. So saying it aint broken doesnt make sense. They buffed certain mobs in certain areas, where it wasnt intended to happen
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Zak Gurski
(@zakg82) reported
@playnewworld Agree with some of the comments below..take the game down for a week...he'll even a month would be warranted at this point. I can see downtime to fix a bug here and there but at this point it really doesn't matter....fix the entire game
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QuaaludeKillem
(@QuaaludeZKillem) reported
@playnewworld Can we fix my account not being able to login, connection error everytime. Says you have been kicked from the game. I have done all the steps that have been provided and put a ticket in. Ludez. Castle of Steel.
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Waffle McGillicutty
(@WaffleMcG) reported
@playnewworld Absolutely embarrassing. Whole update does nothing but fix half of the problems they created themselves with their own patch. Also, did anyone notice THEY SAID NOTHING ABOUT FIXING DUPING. THEY SIMPLY TURNED THE FURNITURE BACK ON!
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=3 | Pemo
(@Pemocity) reported
@playnewworld It's too late... Game is dead/too-broken, sadly. Took me 3.5 months to realize. Thankyou for that time, though! 👍👍
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ROCKABETTY CROCKER
(@RockabettyAZ) reported
@playnewworld This game has good bones and potential. I rarely walk away from a game over release issues. I had less problems with cyberpunk when it came out than this and they gave refunds and pulled it from the store lol. I only follow to see when it will actual get fixed to come back
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Johansence
(@johansence) reported
@playnewworld Enjoyed the game pre-patch 1.1. Not enjoying it in its current state. Not seeing anything in these patch notes that will fix it either. Dont even care about downtime anymore.
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QuaaludeKillem
(@QuaaludeZKillem) reported
@playnewworld I am having an issue. When I try to login and play, it’s pops up a banner saying connection issue, you have been kicked from the game. Is there any fix for this?
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divine_
(@divine_PSYCHO) reported
@playnewworld Didn't see anything about fixing crashes. Game crashes constantly since the last update. Game crash to desktop and full pc lock up with occasional blue screen.
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Nathan Mieth
(@KnightSpite91) reported
@playnewworld You sure the update didn't start sooner for US east eden? can't login due to server maintenance apparently
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Imaginarium
(@Imagina79982216) reported
@betwixtthebuns @LukamiNZ @playnewworld I think you're talking to the wrong person. Because I'm the one saying how broken the game is and full of problems. And it's not just 'end game" this game doesn't even have end game, it has repetitive dungeon runs and elite runs. It's boring AF.
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L
(@LukamiNZ) reported
@betwixtthebuns @Imagina79982216 @playnewworld Not at all, every day routes in myrk, reek, mines, and farming of materials for 2 genesis and 2 lazarus per week, and leveling up the professions for everyone in my clan and we had no problems whatsoever
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koopk1
(@koopk1) reported
@playnewworld Sad that a "major update" is just fixing issues that the game should have never launched with. Game was still in beta at launch
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Chaos Tourist Tel.OS
(@telosv2) reported
@LukamiNZ @playnewworld Literally ONE CHANGE that can be fixed by going to the config they edited, editing it again, and pushing a patch. It wouldn't erase the problems brought on by exploits, but it'd bring people back. But, guzzle their load more.
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OldDirtyBastard
(@KrzKrzhu) reported
@playnewworld Why don't fix Elemental Wolves? Are you kidding? It has been going on for more than a week. Please don't add new bugs in this patch, please...
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AMR M⭕️USSA
(@AmrMoussa77) reported
@playnewworld Cant play the game at all unless use vpn . Plzzzz fix this issue
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L
(@LukamiNZ) reported
@telosv2 @playnewworld do you expect them to fix the whole ******* game in one day?
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D
(@protocolerror11) reported
@playnewworld FIX THE TRADING/CRAFTING BUG this has been going on for weeks, those of us currently affected by it are tired of hearing "it's been looked into or being repeatedly asked for dx.diag"
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here to laugh
(@n0tparticular) reported
@LukamiNZ @playnewworld I will add that I've never seen a game run into so many significant issues in such a short period—every update results in several significant exploits that risk game integrity. There's little, if any, foresight. I'll be shocked if the game lasts a year.
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Chaos Tourist Tel.OS
(@telosv2) reported
@LukamiNZ @playnewworld My server went from having a queue to having like 30 people at peak, this isn't just some people complaining about inconsequential **** like housing items; it is a problem that makes the last leg of the game unplayable. It's been like that almost a full month. For a 5 min fix.
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Waffle McGillicutty
(@WaffleMcG) reported
@playnewworld Pathetic. This ENTIRE update is literally ONLY fixing the stuff YOU messed up in the LAST patch. And you ignored the broken *** muskets RUINING opr! Im sick of your crack squad dev team and your refusal to implement EASY player requested changes
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OldDirtyBastard
(@KrzKrzhu) reported
@Imagina79982216 @playnewworld Buff mobs and elites is a very big problem. I hate this.
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Joshua Johnathan
(@JoshuaJohnatha3) reported
@playnewworld Lol. In this update we address how much of a ******* joke we are because we can’t fix a ******* thing without breaking something else. Who ******** did you people hire that are so incompetent?
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LiamH
(@LiamH6892) reported
@Dreamtrip77 @playnewworld that area of the game isn't broken, that's just how its designed to be, it just sucks that your currently on a dead server. I've been on Bifrost since launch with no issues playing in those areas. hopefully you get a server merge soon to fix it for you :)
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Chaos Tourist Tel.OS
(@telosv2) reported
@LukamiNZ @playnewworld The problem that broke the majority of content from 50+ was severely overtuning elite mobs, including those from corruption events. The events REQUIRED TO CRAFT DUNGEON KEYS. Literally all they had to do was drop a 30-50% reduction to the change. A 5 minute fix.
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David Jones
(@whodavejones) reported
@playnewworld Game is good. Fix dynasty boss fight please.
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Redz
(@Ayo_ItzRed) reported
@St1ckyDr4wz @PantherLmfao @playnewworld See that’s a good point….problem is the majority of you are nothing but toxic because you are so unhappy with the game, the ones that aren’t toxic, always throw out these type of comments “”I quit a while back but hey, here I am”” we’ve seen it too many times now