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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@Xire01) reported
@NugzCorner @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.
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CR1T
(@Cr1t23) reported
@kluem_ @playnewworld luke u have to login in around 6 am mate to get on
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Thomas Craft
(@TomJCraft) reported
@playnewworld fix ur game
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Tizmeth
(@tizmeth) reported
@CimeriesGaming @playnewworld Or they could just fix the ******* login servers :)🤡
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Sheldon knoesen
(@sheldon4998) reported
@playnewworld so im getting errors while in the login queue for the past hour and it bouncing me back to 3000 any news / updates on a servers population boast or a fix to the afk auto running trick
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James
(@Xire01) reported
@got__dilf @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.
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oversleep
(@oversleep110) reported
@playnewworld please fix the queue its buged i have been waiting 6hours to join i cant everything its rest back to 3000-4000 please
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JayFromTheUK
(@JJBuckby) reported
@playnewworld Been trying to play since 10:30am BST been in the “Starting Area queue” every single time after an hour or so it has a connection lost error and forced me to re-queue this is getting beyond a joke now.
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Nas
(@101Nas101) reported
@playnewworld Sure thing, once you optimise the servers: gettin login services enternal server errors all the time and keep ending up at the end of the line again after 4 hours 3k of people waiting to log in..
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Gaming Dad
(@Andar_Wyn) reported
@playnewworld still can’t login on day 2!! I shouldn’t have paid £44 only to watch a queue number on screen. It’s an absolute shambles and @awscloud you should all be ashamed off yourselves 🤬
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Nick.De.Costa
(@CoastalNick) reported
@GoldCartridge64 @ParkerW55912092 @playnewworld Why don't you get over your dad issues?
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Jake Stephen Smith
(@X13Jake) reported
Started playing @playnewworld last night and i love it. If only i could queue in without error 🥲
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Geekbyte
(@GeekByteUK) reported
Gone again 3454. Almost an improvement! @playnewworld Shocking tbh, absolutely shocking I'd even suggest you don't give out 1,000's of free game keys to your BIG streamers as you are just compounding your own issues It's like giving free gas when you can't even start a car!
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Mark Johnson
(@marconious) reported
@playnewworld @dealer_monkey Serious question, when will the game be playable on pc? Any updates on your server issues? #NewWorldMMO
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Chris M. Calvert
(@cmscalvert) reported
@GastonSeas @playnewworld Did you report the error the game made, since you don't cheat?
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Tobias
(@Tobbsi88) reported
@playnewworld @dealer_monkey Playable for pc? second day for me that im trying to get in... que.... and then error and have to reque and then error... havnt even got to try it yet and my hours on steam is probably 10-15hours. I guess the refund is not happening now. so pay for game that we cant play. great
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nejmen
(@nejmenfaktiskt) reported
@playnewworld fix ur stupid *** queue, beta had no problems ffs
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Dominik GruBy Swiderski
(@GruByGG) reported
hello! @playnewworld why do i still have too many request and it kicks me out of the queue? PLS fix it! I cant play
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BearCookies
(@LauraMiddelton) reported
@HilkerPUBG @playnewworld @Davel860 Im having the same problem. I wouldnt be surprised if people are logging in and then staying idle in the game all day so they dont have to get queue stuck later. Unless of course there is a system that kicks you out if your idle for a certain amount of time
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Jack Donde 💙
(@JackDonde) reported
@Brava__ @forealziesXD @playnewworld The bad reviews are largely people bombing it for the issues every MMO has with day one server capacity
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ByNick
(@ByNickff) reported
@Fkayed_ @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount
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Becky
(@Lazyyf0x) reported
@ElectusMusic @playnewworld myself & friends have tried both and unfortunately it's a gamble every time, earlier I got reset a couple times, and I also got my place in queue again a couple times, yesterday the same problem for 30 mins and i went from 700 to 35 so it's not actually guaranteed sadly
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Unbuckledbrute
(@kestle_tristan) reported
@playnewworld get to 150 in the queue and get error coded, i then queue up again and I'm at 797. Not cool. Can't refund the game as I've spent over 4 hours in queue please sort it
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Furiouss
(@Furiouss38) reported
@playnewworld Thanks for the new "Queue and Error message simulator" 4.5h on steam for 20min of gameplay
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David Åberg
(@Bot_Ongest) reported
@playnewworld Something need's to be done about the EU servers. extreme ques, login server keeps throwing people out so they need too start over. worst thing is more servers won't do it because people already started or have friends on the servers already
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Daniel Deltoro
(@IronMalzaharLoL) reported
@playnewworld Your game is very nice, but you would have to fix your servers since you sold more than expected, but you have the ***** to have people. that has paid for your game without being able to play for two days and you do nothing, they throw people out of the queue for no reason.
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JeanTVGaming
(@JeanTVgaming) reported
@playnewworld This is the third time time there is a Disconnect and back to queue number 1700 - 2500 and again 3500 you have to do better than this guys
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ByNick
(@ByNickff) reported
@Bot_Ongest @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount
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Dominic Wallace
(@DominicWWallace) reported
@playnewworld The problem is now that people aren't even logging out, they are just leaving their character in a town, sleeping and then coming back to it 8hrs later after blocking a space for someone else.
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Jackal
(@RagingJackal) reported
@playnewworld Give the players a clear list of any restrictions in relation to the server transfer including if their is a limit. Id love to leave my queue hell server and go somewhere else for a week with my lvl 21 until you fix this mess but im not looking to be stuck away.