New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/21/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld Like your forums are full of people saying queue is broken but you don't even acknowledge them?

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld can you stop retweeting streams and fix the issues? If you don't have the technical ability to do so then atleast say something about it so people dont waste literal hours waiting in que

  • EmineNc3 Jeremy (@EmineNc3) reported

    @playnewworld fix ya bum *** servers.. why did u stagger the release. theres 25,000 peeps waiting to get into AU servers

  • Tchelow Tchelow (@Tchelow) reported

    All streamers screaming now with the login queue for @playnewworld Failed launch?

  • 4Most_gg Peter Cottontail (@4Most_gg) reported

    @Eagles_Avs @Shiveria @playnewworld And did your “legal service” just launch today? No it didn’t :’)

  • DanG26906462 DanG (@DanG26906462) reported

    @playnewworld @playnewworld fix EU servers please! Thats horrible!

  • kevin17381 Levin.. (@kevin17381) reported

    @Doofeee @playnewworld No problem

  • JohnSmi60426463 John Smith (@JohnSmi60426463) reported

    @playnewworld I just wish you fix that interact not working bug 😩

  • ChungKeePanda 🕳🐇Diane BLM🗝👗 (@ChungKeePanda) reported

    Honestly not expecting to play any @playnewworld today because I’m expecting problems with the servers.. Let’s hope I’m wrong 🤞🏼🤞🏼

  • TellyTubbieXBL Logan woods (@TellyTubbieXBL) reported

    @playnewworld Was #1 in queue then booted because there was an issue with the spawn point area 🙃

  • ForgeHannibal HannibalForge (@ForgeHannibal) reported

    @ArsheeTv @playnewworld It especially is disheartening because I can launch Crysis, Cyberpunk 2077, SWTOR, WoW, FFXIV, Battlefield, CK3, Stellaris, EUIV, etc without issue. Yet #NewWorldMMO , one of the most anticipated titles of 2021, won't work with a Flagship GPU. Very disheartening.

  • 4Most_gg Peter Cottontail (@4Most_gg) reported

    @AndrewSmithTatt @Eagles_Avs @playnewworld Name a game that’s never had issues on launch. I’ll wait. Stop being such a spoiled prick.

  • SssshhhhTv Sssshhhh - AR57 💚 (@SssshhhhTv) reported

    @playnewworld I'm so confused. If you already pre-ordered the game on Amazon, how do you download it? Steam is asking me to buy it again. Amazon site does the same thing. Do I have to wait for a login key in my email? How does this work?

  • 8BitEliott 8-Bit-Eliott (@8BitEliott) reported

    @BlitzkriegMeph @playnewworld The New World team also commented on this issue during the beta and said it would be fixed by launch. A lot of people raised it. :\

  • H__alnuaimii هاله النعيمي (@H__alnuaimii) reported

    @playnewworld The queue time is too long! You need to introduce priority queue or solve this issue. It takes hours to start playing the game 💔

  • xoMushinxo むしん (@xoMushinxo) reported

    @playnewworld I CANNOT LOGIN AP SE SERVER !!!!!!!!!PPL ARE FULL!!!!

  • skyze_au skyze (@skyze_au) reported

    @playnewworld fix the queues... pls

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld please fix this ****** queue system

  • Chyppox Chyppox (@Chyppox) reported

    @playnewworld Fix European servers no ?

  • AEon_27 AEon_27 (@AEon_27) reported

    @MehmetC95387987 @KatContii @playnewworld You do know that the social media team has nothing to do or can't do anything about the game issues...

  • kimmo_miettinen kimmo miettinen (@kimmo_miettinen) reported

    @playnewworld this is big joke average wait is 20-40 hours [eu] fix this ****...

  • FlickCharlieYaY Charlie (@FlickCharlieYaY) reported

    @playnewworld expected more from such hype since beta. I downloaded the game and tried since 8:30 am to play on a Niflheim server with friends and always got 2500+queue or the server crashed. I am still in queue with no change to my position and waiting for another crash.

  • jukeeNZ -juke (@jukeeNZ) reported

    @playnewworld kinda sucks being 18 in the queue on wipe then getting booted out with an error saying "no respawn points available" now 13,000 in queue and no chance of playing wipe

  • git_gaming1 Git_Gaming (@git_gaming1) reported

    @playnewworld Fix your queues plz I sit here in the dam queue get to 1 in queue and each time I just get timed out

  • Chris08901068 Chris (@Chris08901068) reported

    @MorganAJms @playnewworld same issue in Europe... since 8 am I'm in queue... well done...

  • WhisperOEternal WhisperOfEternal ||COMMISSIONS OPEN|| (@WhisperOEternal) reported

    Anyone else having issues with the twitch drops for @playnewworld ??? Mine says linked but then it's not? qnq I just want the pretty things whilst supporting peeps

  • dougdagnabbit DougDagnabbit (@dougdagnabbit) reported

    Sleep schedule got chalked last week so stayed up to fix it and about to go live with the release of #PlayNewWorld for the next 12 hours!

  • Rationalcrypto2 Rationalcrypto (@Rationalcrypto2) reported

    @playnewworld Can you fix your server capacity... 140 000 playing and 170 000 in queue..

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld Literally complete silence even though forums are full of people saying they have this problem. Can you atleast ******* say what the matter is. Its obviously your system being ******.

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld This is ridiculous, is no-one really logging out/crashing in 2 hours? Why is this queue not working...