New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/28/2025 00:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Scottyrica ScottWithTwoTs (@Scottyrica) reported

    @playnewworld can you please fix these quests that have infinite spawning mobs and are literally unplayable (Path's Unseen in RW for example)

  • Manny_Roman22 Manny Roman (@Manny_Roman22) reported

    @playnewworld it seems as though the luck percentage from gear and the luck “points” you get from food don’t stack properly. When I just use food I get gems from mining but if I use both I never get gems. Had similar issues in closed beta as well. Anyone else experiencing this?

  • JaYd3nS Keep_It_Street_ (@JaYd3nS) reported

    @playnewworld what ******** is up with these gauntlet glitches in wars. Why don’t you just deactivate them until you fix ya **** game…

  • MehmetC95387987 Mehmet Can Kaya (@MehmetC95387987) reported

    @jchaps89 @Real_DanMan @playnewworld Great Job ?? Literally main mechanics are not working in game. Ice Gauntlet completely bugged frost area not working. Azoth staff 5 not working. Ppl abuse bugs in sieges.Did u see any mmo which is main mechanic is not working ? Stop defend this ****. They lied and they messed up.

  • MyNameIsNurf Ghost Nurf 👻 (@MyNameIsNurf) reported

    @Gothalion @playnewworld Does anyone know where they actually communicate ****? I don't see any dev responses on Twitter or Reddit. Tons and tons of people posting issues and I never see any answers or responses to things. They seriously need a community management team for a game this huge.

  • listedSEAL listedSEAL (@listedSEAL) reported

    @coltbell30 @playnewworld I havent had any real optimization issues yet but I def hope they add and improve it. It's another game that's super good but if they don't stay with it, could die out premature

  • CJMackinnon_ CJM (@CJMackinnon_) reported

    Would be good if @playnewworld did keep crashing every time I load it. Played yesterday all night with no issues, today I can’t even load in for 5 mins before my PC shuts down

  • miguelscn MikesWazouski (@miguelscn) reported

    @playnewworld fix your game, all time crashing without reason. Absurd.

  • avatarr445 AV (@avatarr445) reported

    @shroud @just9n @playnewworld So in the wars, it wasn't lag then, right? They were all using this invincibility glitch that also looks like lag...

  • TheDewyHD Michael Dewhurst (@TheDewyHD) reported

    @ReileaBDO @playnewworld The games amazing! The graphics card issue is actually rare and those people had some stupid high max settings running.

  • AveryMoonWolf AveryMoon (@AveryMoonWolf) reported

    @playnewworld please fix arrows going to the left of the crosshair and not the center :(

  • phatlantis phatlantis (@phatlantis) reported

    @kiill_joytv @shroud @playnewworld it's not the size, its bugs in the way people are playing. They had a LOT of lag-less wars the first few days before all the exploits were found out.

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld How about to fix Fullscreen (Ctrl+Enter) nopt able to go Fullmode again!

  • paytv50 paytv50 (@paytv50) reported

    @playnewworld Pls fix fraktions coin limit bug! Destroyer with a limit of 15.000 coins and you can buy in the Shop weapons for 20.000👏🏻

  • Weitling_Writes Thorsten Weitling (@Weitling_Writes) reported

    2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue it" would be enough. Thank you.

  • Qraehe Qrähe (#1 TrashBlade) (@Qraehe) reported

    @shimmervids @playnewworld Saw the same thing being said by the biggest streamers playing it currently. I think the assesment that if they don't it will hurt the game population severly is pretty spot on. That doesn't even address some of the other major issues, like tanked economies less than a month in.

  • SolDrip DrippinSouls (@SolDrip) reported

    @playnewworld Fix the staffs next patch. Thank you.

  • AnamanaTV Anamana (@AnamanaTV) reported

    Interesting thoughts on the current economic state of @playnewworld Server currently seeing market crash in sale of resources for instance highest ore is valued 0.10. I think that the application of currency in situations it is burnt (taxes) are causing its value to be higher...

  • Goocher19 Goocher (@Goocher19) reported

    @Gothalion @playnewworld Agree that this needs to be addressed. Or if this issue is one that cannot be address soon, perhaps a “corruption event” on servers every 2-3 weeks where territory ownership is reset, would upset some for sure, but would make us think about wars and resources a bit

  • ScaramoochGames Scaramooch (@ScaramoochGames) reported

    Fixed my New World issue! If you cannot load into the game after trying all possible solutions, TURN OFF your security application. Even though New World was accepted on Windows Defender, I still had to turn it off! @playnewworld @AMZNGameStudios #NewWorldMMO #PlayNewWorld

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld 1 Week your main questline has been broken which stops people being able to complete the main quest and still nothing about it from anyone?! Do you want players to quit and go elsewhere this early into your game?

  • Weitling_Writes Thorsten Weitling (@Weitling_Writes) reported

    2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.

  • REVERYXO REVERY. (@REVERYXO) reported

    @Gothalion @playnewworld 100000%. Wars are a huge issue rn

  • pluddz hemligman (@pluddz) reported

    @P_Betar @Gothalion @playnewworld I'm level 47 and having a good times with crafting along the way. I believe that's how many people can play it despite all the bugs and other problems with the game.

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld fix the guardian main quest, damn joke solo. noone with quest their so yeah play late ****** by your trash system unable to finish main story. gj

  • DodgerDogRobb DodgerDog (@DodgerDogRobb) reported

    Please @playnewworld make an official statement acknowledging the lag issues with wars and then a [Notice!] Temporarily Disabling Wars until you can investigate and correct.

  • Weitling_Writes Thorsten Weitling (@Weitling_Writes) reported

    2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.

  • MehmetC95387987 Mehmet Can Kaya (@MehmetC95387987) reported

    @Real_DanMan @playnewworld I have a EVGA 1080. Before this game i had a zero problem with my GPU. Now its whining at idle. Cant stand same room with my PC anymore :) But ofc some idiots going to defend this situtation somehow.

  • TimThaGOAT 🐐 (@TimThaGOAT) reported

    @Gothalion @playnewworld I'm enjoying it to be honest. I think they released the game to satisfy players/shareholders but they weren't anticipating people to put 150+ hours into the game in 2 weeks. Give it time my guy, it is 6am their time right now, they will probably fix a lot more this week.

  • MichaelEStevens Michael Stevens aka Flake of Wrath (@MichaelEStevens) reported from Cadillac Leisure Mobile Home Community, Michigan

    This @playnewworld glitch is bad. They need emergency fix ASAP. Not good.