New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/31/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Nabs_Tagger Tagger (@Nabs_Tagger) reported

    @swordoverheart @YossmanGaming @playnewworld First and second dungeon weren't bad for me at all - 'The Depths' (level 45) was hell though. Attacks landing way before audio cues and animations happening because of lag/desync. Early in the morning, it's a bit better - but mid-day and onward, it's pretty much not doable.

  • izzatkhaan Izzat Khan (@izzatkhaan) reported

    @boooked @playnewworld and I have 175 ping to AP southeast. Besides my ping, even I haven't experienced any other form of lag. So could just be your system buddy

  • Daryl_Hislop Daryl Hislop (@Daryl_Hislop) reported

    @AddeMoberg @yongkykun @playnewworld Yeah.. not when it’s offered because it’s a mean to fix their broken game. It’s free.

  • AVillagePodcast It Takes a Village Podcast (@AVillagePodcast) reported

    whomever is in charge of release management at @playnewworld needs to be fired for allowing code this terrible to be released in their name. Fix: 1. "Fullscreen" 2. invalid resolutions 3. terrible chainswap code (it's the only explanation for the terrible amount of resources)

  • milesroozen UberGuitarDude (@milesroozen) reported

    @playnewworld No fix for being unable to declare wars… Tragic.

  • AmrlolAmr Amr (@AmrlolAmr) reported

    @playnewworld I got banned for defending a girl who was being bullied by 2 other players on global chat, my steam id is “76561198072437907” unban me and fix your report system as people are abusing it

  • KrainzZan Žan Krajnc (@KrainzZan) reported

    @playnewworld Just ban everyone for a couple of days who do that. Problem solved.

  • Nabs_Tagger Tagger (@Nabs_Tagger) reported

    @FearLeviathans @playnewworld @Danielpolivas1 It sucks that your GPU died - but NW isn't the main and only cause of this. You GPU had some issue that other games/software weren't "triggering". If it didn't have this issue; it wouldn't have died. Just because it happened while playing NW, doesn't put the blame on NW..

  • neluv93 Neluv (@neluv93) reported

    @playnewworld Shortened the AFK warning message from 20mins to 15mins. Shortened the AFK disconnect from 25mins to 20mins. These 2 just hurt the normal player, not a big deal but I can't see the benefit from them.

  • strawhatnub Gareth (@strawhatnub) reported

    @playnewworld Wait is this why "Fixed game crashes related to the New World Twitch integrations" my game would sometimes crash to desktop after booting up the game? Kinda relived now.

  • ZilorGameClips Zilor (@ZilorGameClips) reported

    @boooked @izzatkhaan @playnewworld Sounds more like a hardware problem then. Lag is very literally a delayed server response, if that's your ping I'd think it likely there was another cause.

  • Jaffawer Asur Loremaster (@Jaffawer) reported

    @playnewworld So you have decided to shorten the afk disconnect timer to screw over those people who do not exploit anti-afk macros. Nice one.

  • AmmoManLIVE AmmoManLIVE (@AmmoManLIVE) reported

    @Irenicus71 @boooked @playnewworld yuupp 1000mbs and 9ping..servers truly lag in certain moments....

  • midalifecrisis mida life crisis (@midalifecrisis) reported

    @boooked @playnewworld 102 hours into this game and not had a single lag issue, make sure your not playing on a server on the other side of the world, everything on your pc is up to date ..... oh and your not using @McDonaldsUK wifi

  • ZenoXXI ZenoIV (@ZenoXXI) reported

    @playnewworld hope you fix the lag in armine, last boss is unkillable, played it 6 times and the party i play with say its a mess, even the mobs is buggy.

  • AlecsovichDylan Dylan Alecsovich (@AlecsovichDylan) reported

    @playnewworld will u fix the damn gpu usage? I literally cannot play because of this, I paid for this game!!!

  • zNeillyy Neil (@zNeillyy) reported

    @playnewworld Did you fix the dungeons desync yet?? They're umplayable!

  • swordoverheart antiherozero (@swordoverheart) reported

    @adarngooddream @playnewworld I mean you're not wrong. If Amazon expects everyone in a corp to pay for the privilege of balancing the servers their mechanics grossly imbalanced only to lose all progress and reform elsewhere to repeat these problems, they can get wrecked. Transfers = free until balanced.

  • c_h_e_m Chem (@c_h_e_m) reported

    @playnewworld Did you fix the limit token cap that is bugged and stuck at 25.000 instead of 50.000 even if you do all the faction quests and that block players to buy certain items in the last faction shop? (Those who cost more than 25.000)

  • Aliresarezaei A A T R O X (@Aliresarezaei) reported

    @playnewworld Why would u give a 4 hrs downtime in the middle of the day im pretty sure most players are from eu and its gonna crash the game when they try to log in

  • mahabouraoud 🌊🌊🌊 JoJo 🌊🌊🌊 (@mahabouraoud) reported

    @Irenicus71 @boooked @playnewworld No lag for me either. 135 hours of play so far, with no lag issues.

  • swordoverheart antiherozero (@swordoverheart) reported

    @YossmanGaming @playnewworld The server lag was fixed in the server restart two days ago. My corp ran the level 25 and 35 dungeons multiple times last night with zero lag. Not even a single hitch of desynch.

  • Arc223_ Joe (@Arc223_) reported from Vestal Center, New York

    Heya! Just brought my car in for service, going to grab a massive bag of skittles then we’re streaming! @playnewworld most of the night and I hope I get to fight in my first war tonight!

  • digitaldak Jeffrey Olson (@digitaldak) reported

    @playnewworld any eta on the first dungeon being fixed? Its completely game breaking and halts that entire storyline. Issue is on your forums and reddit, but no responses from ya’ll yet? Thanks! :) ps loving the game up-to that point!!

  • HauntedSounds Haunted (@HauntedSounds) reported

    @FearLeviathans @playnewworld @Danielpolivas1 clearly your gpu had an issue, buddy

  • TosanTribe Tosan (@TosanTribe) reported

    @wnb1214 @playnewworld Auto run bug I determined was from failed harvesting usually. To fix it, simply harvest anything (tree, bush, doesn't matter) and it should work again :) Ofc it's annoying and shouldn't happen, but hopefully that fix works for you to make it less obnoxious!

  • InvittoMane Jerry Mane (@InvittoMane) reported

    @SivHDtweets @playnewworld It's 4 hours get over it. I usually play before I go into work, I don't get to today. Be happy they are addressing problems.

  • Christi39626226 Christian Messier (@Christi39626226) reported

    @PoppyPendle @playnewworld This update will be fixing it, this issue was a side effect of another bug that is fixed in this patch

  • Crazymfer3 Crazy_mfer (@Crazymfer3) reported

    @playnewworld i hope you fix the items tracking bug after doing a dungeon

  • JuStyxGaming JuStyx 👑 (@JuStyxGaming) reported

    @playnewworld Any chance this will fix the Amrine Excavation bug? Theres a lot of ppl who cant progress in the main quest at all.....