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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Roman Olvera Esquivel
(@esquivel_olvera) reported
@4ColorCrack @playnewworld i know but seriouslly 1 year and cant fix it? were the expectations for new and returning players were that low to not worry about it?
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TwistedSocialLife
(@social_twisted) reported
@playnewworld Herdmaster Metasha is glitched. Story broken. Fix asap 1000s standing around
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exilednomad
(@exilednomad1) reported
@playnewworld love too see them fix the bug where mobs just spawn constantly inside each other would make grinding alone alot ******* easier
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JOAKIM JENSSEN
(@jenssen_joakim) reported
@playnewworld brimstone under seige quest on the server NYSA is BUGGED an no one on the server can progress! please fix!
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FeralForlorn
(@FeralForlorn) reported
@KalevMottus @playnewworld cause the game was made for 2k on single server. every system is made to give an exact amount of resources and have an exact amount of strain on it in towns/dungeons etc. upping that would basically make farming stuff impossible and every town/dungeon would crash.
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CrazyNavy_Vet ✌️
(@Twist31) reported
@WintersWolfcry @playnewworld Im havin issues. Got into brimstone. Did 1 lil quest now Nothing there. No quests in Brim! Cant progress and dont know what he heck. Even been on amazon chat they escalated my issue.
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ComicBooksPlus
(@4ColorCrack) reported
@AlwaysTradeUp @playnewworld They said it's a known issue & working on it
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Zh4nk0u
(@Zh4nk0u) reported
@playnewworld Can you help me out? Trying to get the game running on @OnDeck , since its labeled as Playable. I was able to boot the game, create a character, and then when i press login, i see the QUE, and after the QUE is over it says "connection error", please check internet
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Z-NESs
(@Z_NESs_GM) reported
@playnewworld please fix the animations of the elemental gems in the Great Sword, with that new Anubis skin it looks terrible since it doesn't match the skin
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J
(@jdrayb88) reported
@playnewworld Brimstone Under Siege quest is broken...no waves to kill
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John
(@tom23tf) reported
@playnewworld Is this going to fix this blurry graphics you get in forest areas with 1440p and under???
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Ivo Coenjaerds
(@olaivo) reported
@playnewworld Please fix the storage shed bug. It just doesn't pop up
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Dariusz Chrapek
(@DariuszChrapek) reported
@playnewworld 2600 position, 4 hours to wait, and in the end error to log in.... and now 3200 position... Really?
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L. Nova
(@LNova90) reported
@esquivel_olvera @4ColorCrack @playnewworld Literally what is there to fix? They told people there would be queues and gave you plenty of time to transfer to one of the new empty servers that have no queue. It's on you if you didn't heed their warning and advice. They also moved old accounts off high servers.
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Berkcan Aydoğdu
(@aydodu_berkcan) reported
@playnewworld I wish you would try to fix some of your players' problems instead of bringing updates. We don't even get proper customer service. We don't care.
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iamFreddyp
(@_iamFreddyp) reported
@playnewworld Is there going to be a fix within the next 24 on all the bugs found?
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12ozPapa
(@12OZPapa) reported
@playnewworld any update on fixing the storage issues?
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Mazsik
(@Mazsik) reported
@Game_Dev_Carto @playnewworld when it rains it pours. i got up, mid day. tried to log in. unable to join the server my friends are on due to a glitch. said i was already on orofena but also wouldnt allow me to log into it. so im stuck on a new server the amazon teams added. not the worst cause the bigger
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thrillsy
(@Ian_Thrills) reported
@playnewworld good news finally got to the end of the que, oh wait then i get an error. What a waste
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Elliot Vanwormer
(@EVanwormer) reported
@playnewworld Now please please fix the unknown file error that kicks people out anywhere from 1-5 minutes of game play! Hard to enjoy all of NW devs hard work when the game is unplayable at this time.
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🇺🇸🇺🇦☮Lars M. Hansen
(@LarsCanGame) reported
@playnewworld What does "9902_54_richesoftheearth_incomplete" mean? And how do I fix it?
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so tired of hodling
(@xrpplayedme) reported
@playnewworld took day off for new content. can't log on. Connect Error. Please Confirm internet access. my internet is fine. I'm in CN maybe the issue?
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TwistedSocialLife
(@social_twisted) reported
@playnewworld Hereafter Metasha is glitched. Main story broken
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Protein
(@31gop) reported
@playnewworld Fix your quest I cannot get kill credit or quest credit for the Stopping legion warriors for the new zone quests, I've killed around 50+ mobs and other players are joining my party for helps with tags and getting credit and leaving. I literally can't progress.
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Kanafa
(@3ah918) reported
@playnewworld @playnewworld please fix the Brimestone Under Siege quest. Bots are stacking on top of the NPC spawn and preventing other from actually doing the quest. They are preventing other players from proceeding with the MSQ. DO SOMETHING PLEASE!!!
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Tony Tellez
(@tonytellez) reported
@HawkeCR1 @playnewworld wait for a fresh server if you do. However, I have seen that verifying the integrity of the game files can resolve this issue
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Rob
(@robert_kallman) reported
@playnewworld i sat in a 2 hour queue to get connection error. Im not doing that again!
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Lesiaf
(@Thalesiaf) reported
@playnewworld I hope you're not gonna fix the new scorpion weapon exp method.
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Arol
(@Arol15251093) reported
@playnewworld Such a waste..... can't fix the ingame bugs they have but sure can add content that is bug ridden
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Gabe Goodger
(@GabeGoodger) reported
@playnewworld Even after a year of updates. heartforge guardian quest is still broken😴 y’all are a multibillion dollar company, it can’t be that hard to fix one quest line that’s been bugged since launch