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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Totally not Joe 📇
(@Midren_) reported
@playnewworld how about letting users be test subjects for moves with an agreement that users are testing the feature and might have issues caused by the move, rather than delaying a feature that was cited as the reasons why players should "just join any world to start playing first"
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Lars M. Hansen
(@LarsCanGame) reported
@Skyllian @playnewworld Known issue. Relogging usually fixes it.
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xudes
(@SirXudes) reported
@vryrare @playnewworld Great so we have to move like atleast 200 people as its me and alot of streamers with the companies... That is something we call; moving the problem, not solving the problem
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xudes
(@SirXudes) reported
@Asmongold @playnewworld Same here but you're bigger so they'll probably listen to you.. Like people deadass think we could move 200+ people from a high pop server to a low pop server and not have the same issue later on...
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RJulien
(@Ppeldo) reported
@playnewworld Can't declare war on Tabor Island for the SECOND TIME (Covenant against marauder), "invasion incoming" when there's not. Fix omg ?
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Fokust
(@Fokustt) reported
@WhiteFoxSG @playnewworld There was a huge file issue yesterday saying the game could not be recognized, the typos are scattered throughout quest text, buddy of mine has received a 3 day ban (another known issue). Game is still awesome, just some very inconvenient hiccups.
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Jonathon Barlow
(@StarzFPS) reported
@playnewworld FIX THE DAMN MESSAGE OF THE DAY FOR THE LOVE OF GOD
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Ted
(@ttabaka) reported
@playnewworld Please fix the "LAG DETECTED" and affiliated lag. It is really getting annoying. Seldomly it disappears and you have no issues. AWS needs some love! Server = Aukumea. I am located in the midwest. Chicago Server would be nice!
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld Why don’t y’all focus on the major bug that allowed our territory to transfers to a different company/faction in the middle of the night… fix your **** before implementing new things.
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No
(@lowiqapple) reported
@playnewworld Fix your report system people are abusing it
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Brice
(@TheRealMunga) reported
@playnewworld "Every applicable resource has been working on this and will continue until it is done at quality." Riiight. "You cannot move your character to a full world" ok so another promise broken.
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Dominick
(@colossuss2532) reported
@LordFunkatron @playnewworld Try running your steam as admin. I had this issue and when I ran steam as admin I could get back into the game.
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Shadow Crimson 🇵🇸
(@ShadowCrimsonx) reported
@Mack_atx @Asmongold @playnewworld Look I'm not a fan of New World but this is reaching, it's a Steam feature if there is any issue with it then it'd be on steam. I've heard of this issue with other steam games too so
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xudes
(@SirXudes) reported
@revora___ @Asmongold @playnewworld Moving the problem from one server to another server is not a good thing.
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Jordan Wilde
(@jordanwilde2) reported
@playnewworld hey new world why tf can't we transfer to a full pop server? Now I can't play with friends and I'm stuck on this low pop dead server. How about you figure out your mess and fix your **** ya?
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Ben Chittenden
(@ABritishGameDev) reported
Well @playnewworld has claimed another 3080ti as its victim (@GigabyteUK Eagle non-oc)... Even after decreasing voltage and the sort, as suggested by @JayzTwoCents so we may have an issue similar to EVGA during the Beta. Now to RMA and wait for a replacement... #NewWorldBrick
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Fairna VIII
(@YukioX86) reported
@playnewworld FIX YOUR DAMN GAME's PERFORMANCE, below zero level optimizations.
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Paijean
(@PaijeanTV) reported
@Nexus71c @ManWhoStoleSus @playnewworld They either didn’t give it a fair chance or got stuck into a queue day 1-3. Which is no longer an issue. If you can get a group in this game , the PvP is a blast & makes leveling more fun. High replay value game for sure
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Drix
(@ObeyDRIX) reported
Anyone else have the problem on @playnewworld where your main missions disappear?
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Barr's Betting
(@BarrsBetting) reported
@playnewworld banned for a 2nd time in 3 days for hitting level 60. It is clear (check Reddit top posts) that bans are automated after mass reporting. Please fix the problem and unban me in the meantime. Shouldn’t have a 3 day ban for playing your game: John Barr Xilbaba NA East
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Ethan Price
(@Paradox_EP) reported
@SirXudes @vryrare @playnewworld Yup and then those servers will just become full and the problem never ends. Apparently they didn't intend on this game being for playing with friends.
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TaxEvasion
(@oldguyonline) reported
@playnewworld @primegaming How do you fix this stutter several people on ruach server are having problems with stuttering ever since you took the servers down
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David Willis
(@revora___) reported
@SirXudes @Asmongold @playnewworld What problem?
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greg 🥀
(@morteelenta) reported
@0day_x00 @playnewworld @primegaming in my region a big chunk of players are experiencing connection problems, i just wrote it in english cause it’s an english speaking acc
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BasementTakes (Austin) 🧙🏻♂️
(@BasementTTV) reported
@Brunch_Punk @Asmongold @playnewworld you can transfer. Wherever you want too as long as its not full. which there are tons of open servers. Just get all your friends to transfer together i dont see what the issue is lol
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Mack
(@Mack_atx) reported
@Asmongold @playnewworld Hard ratio but if a tile appears that says a friend is now playing when they don't even boot it then there's a problem.
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Bence Major
(@theBNC_) reported
@playnewworld @primegaming Since there have been some misunderstanding between ur customer service representatives, will we have server transfers across the regions? One guy says this, one that, but i'm pretty sure if we're not gonna get regional transfers peeps will stop playing 4 sure....
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Daniel Molinar III
(@Rzr_Wing) reported
@playnewworld @Danotage now please fix the bugs preventing wars being able to be declared
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🌙CynicalSays☀️
(@CynicalSays) reported
@playnewworld Honestly you should give a free faction change with world transfer also. Outside of the 120 days. choosing not to do so will likely keep the issue of people being unable to play with their friends at the forefront as a lot of people choose their faction based on their server.
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New world is where i am
(@Gosamernewworld) reported
@alkitria @playnewworld I had no lag on my server at the time you posted this, server name Mu. I don’t see the confusion