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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Pluto
(@Pluto7584) reported
@playnewworld You guys should fix the mobs not spawning problem in dungeons or take the timers off muts. It's crazy stuff like this is still broken after a year.
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-LGND-
(@PlrateMaster) reported
@ytsorb @playnewworld hes correct theres zero end game atall theres nothing there brimstone wont fix it either with its tiny small area and some plants to pick
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Maan
(@TweetsvanMaan) reported
Anyone else having issues trying to transfer character from US East to EU Central servers in #newwworld? @playnewworld @dev_katyk any help? It says I need to delete a char on EU, but I only have one alt there on Barri. Would love to transfer my main to EU Central
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Robert
(@PyroTekRob) reported
@playnewworld We need some US Central servers. Make it happen. Also you really need to address the Bot problem.
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tyson freds
(@TysonFreds) reported
@playnewworld Fix your game the games mechanics are so flawed that 10 % of the server leeches off the rest it so sad and they legit millionares for nothing this game is dum af
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Maan
(@TweetsvanMaan) reported
Anyone else having issues trying to transfer character from US East to EU Central servers in #NewWorld ? @playnewworld @dev_katyk any help? It says I need to delete a char on EU, but I only have one alt there on Barri. Would love to transfer my main to EU Central
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veuve
(@veuveee) reported
@RumboCa @playnewworld Yes let’s increase lag and make finding resources even harder than it already is!
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8BitsOfGlory ❼
(@8BitsOfGlory) reported
@TheVenerableV @playnewworld with them showing this i would say yes. hang tight and wait to see what happens on the 18th and maybe a day into it. i'm sure more servers will be available but the real issue is people being patient with fleeing one place only to see the same issue sooner rather than later
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NothingTosay
(@rainyamaguci) reported
@playnewworld hello where Customers live service?
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Dwright
(@DamionW56391968) reported
@Golgonki @playnewworld Nope, that happened to like 1 person who overclocked their PC and Graphics Card in a weird way. User error not the game
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tyson freds
(@TysonFreds) reported
@playnewworld Too much lag sincer over merges dont bother playing this game unless you want to be stuck at 250 ping and cant do anything and support ataff is usless only thing they do it hide post they dont like the fourms are legit useless
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Michael
(@the4rchangel) reported
@rizraz98 @EliskaMMM @playnewworld Then you can pay to transfer. Wanna be on a high pop server, deal with high pop issues. This will likely always be the same scenario when big content updates drop.
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Luto pipoqueiro futebol clube
(@magicgoose_) reported
@4ColorCrack @playnewworld There's lots of ways to solve those problems. I don't mean increasing the cap too much one time, but expanding the map, creating new points of interest and developing the ones we already have creates space for more players in a server. They just need to make the players divide+
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DEADPOOL175🇵🇷 #TEAMELITE
(@DEADPOOL1751) reported
@playnewworld wats going on with these lags ? Since last patch some people having massive lag. I already reported in forums. Help?!
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Its DayLoR
(@OussamaHouri2) reported
@hippocritamus @ArtSerov1 @playnewworld giving free token transfers doesnt solve the overpopulated problems .
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Boredfan Gerrude
(@BGerrude) reported
@Suit_2021 @playnewworld @delmontyb Good video! Now I need to figure out how to make a video of decent quality without access to my computer (its broken) cus I got some thoughts.
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DadGotGame
(@dadgotgametv) reported
@EagleGarrett @playnewworld Did they finally fix the dang weapon switching lag? Looks crisp my dude!
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Leiloni
(@_Leiloni) reported
@jdrayb88 @playnewworld The game is cheap to play already with no sub or necessary cash shop items, so an optional $15 transfer service we've already been able to use for free twice already is a really good deal.
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Me_Myself_&_I
(@AntonioCaseiro) reported
@playnewworld the prospect of not playing at the launch of an expansion after staying in the game since day 1 is delightful. All because there will be a returning migration of wild ducks that have left to spend the summer somewhere. The summer festival had problems of queues. Hell coming...
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0xR04 - Cyberpunk Netrunner
(@0xR04) reported
@v0idheim @Spamsum @playnewworld What makes you think that insulting me it's going to work? If you can't handle my opinion, it's your problem, not mine.
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Winterrose
(@winterrose5_) reported
@BagginsTV @playnewworld Maybe you should use your influence to have them fix the soundtracks in dungeons since the summer patch. Btw my bf is a huge fan!
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Its DayLoR
(@OussamaHouri2) reported
@ArtSerov1 @hippocritamus @playnewworld Free transfers tokens create more problems . Looks like u didnt play when they gave the free transfers tokens the first/second time , it was a mess . Last thing , stop trash talking , i've been following this game sins it came out and I know everything about it .
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B
(@Spamsum) reported
@0xR04 @v0idheim @playnewworld its a good decision, it gives them 2 weeks to fix bugs with this huge expansion before fresh start goes out with exploits on release or something.
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SwoleBenjiYT
(@SwoleBenjiYT) reported
@playnewworld LMAO. How about YOU prepare for the server queue instead? It's not OUR job. Fix it.
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G5🇺🇸💪🏾
(@G5ToxicKing) reported
@Pluto7584 @playnewworld “Still” this was never a problem until recently when the servers started getting bloated so there is no “Still”
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Mirage
(@1gorillatank) reported
@playnewworld you ever going to fix server ping no one I know has good bars. Be it east to west or even east to east. Why does new world have worse latency and ping of any MMO? Can litterally log onto KR games with les ping from CA.
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thrain
(@thrainage) reported
@Geekabetic @MrLostcause1 @playnewworld So then pay to transfer or use the two you got for free. Oh wait you don’t want to? Then stop complaining. If you were all on the same server to begin with then you wouldn’t have this issue
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Voidheim
(@v0idheim) reported
@Spamsum @0xR04 @playnewworld Like holy ****, 1st world problems here. Patience if you want the experience you want. Otherwise go play something else.
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.
(@A71986473) reported
@playnewworld Fix ur freaking OPR matchmaking, 1 healer for 19 players!!!!! SO TRASH
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Master Blaster
(@DaNNyCaribbean) reported
@playnewworld @AMZNGameStudios If you guys dont really have an automated method for player inflation to mirror your player deflation method then at least open up new servers now before you get even more release problems you dont need for New World right now. Give us 10 more!