New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/25/2024 20:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • XayraX91 Cosmin Dragan (@XayraX91) reported

    @playnewworld Fix Bleeding Sweep, it's bugged, no bleed applies after the skill is used.

  • CdubFromMI Cody (@CdubFromMI) reported

    @playnewworld What you need to damn fix is the false bans and your customer service.

  • MaWa36_ MaWa (@MaWa36_) reported

    @playnewworld I haven't seen the arcana issues addressed in the 'Known issues' post. Please tell me you guys are aware that water/fire/life arcana doesn't give +15 Min/Max GS. Making it impossible to craft 600ilvl items. Also some legendary items are not in the game for arcana weapons.

  • Chaosbeasty1 ChaosBeasty (@Chaosbeasty1) reported

    @playnewworld How about clarification on why people are getting 24h-7day bans for the lag detected bug... honestly love the game but the fact that someone gets 7 days do to your system failure just wow

  • ManevalNick Nick Maneval (@ManevalNick) reported

    @Voldrox1 @playnewworld And the game just came out. Most MMOs and games in general decline in population. The largest bulk shortly after release due to ppl testing if it's for them. There is improvements to be made. But restricting ppl just causes more problems

  • Jaysinrd Jason Daniels (@Jaysinrd) reported

    I've had so many "crafting attempt fail" over the past couple days in @playnewworld I'm about to give up on crafting all together #NewWorldMMO all these issues popped up when transfers opened and my server got flooded, now long queues again and laggy as hell

  • Gorgnitee Gorgnite (@Gorgnitee) reported

    @playnewworld Anybody having the same issue as me? Everytime I try launching new world on steam it says there’s corrupt files? I verify the files but it still says there’s corrupted files, not sure how to fix this?

  • ooCOMTENoo J (@ooCOMTENoo) reported

    @Sprocketfix @playnewworld I played every dungeon and arena never had that issue bud, you sound like a caster that doesn’t know how to dodge, the type that gets booted lol

  • Vitor_TribeX Vitor (@Vitor_TribeX) reported

    @playnewworld Hello @playnewworld In SA world, server DILMUN, mobs and corrrup in Mirkgard are bugged... please, fix it please...

  • Sprocketfix Øyvind Strand (@Sprocketfix) reported

    @_OxyhackTTV @playnewworld Well, when the mobs/boss pushes you OUTSIDE of the map or area... Then you have a problem with push in the game. Im not saying we should remove the push, but reduce it abit.

  • avaudiovision AudioVision (@avaudiovision) reported

    @Mom3nto_Mori @Casperite2 @playnewworld Servers are a lag fest still whatever bandwidth is the cap currently AWS need to x2. How's about sort this game out .. then talk about what is left of the pop when it's done ... cod and bf2042 out and a whole bunch of other games like ashes etc n arc . They missed their window.

  • KrAzYezT Kain (@KrAzYezT) reported

    @playnewworld Idk if this issue has been addressed but, Last update completely erased my house with all my storage chest in there.

  • LurkingZombie_ Albert (@LurkingZombie_) reported

    @playnewworld Wait, will this address the armor issues as well?

  • TheDantesito pollainfluencer (@TheDantesito) reported

    @playnewworld When u gonna fix the light armor bug and dead servers? :)

  • mcgamer88 CRAZY_AUSSIE_GAMING (@mcgamer88) reported

    Well I think the kibu sever is dead People duplicate in items People paying other companies to leave And gold is their anything that can be done it's Yellow is causing a lot of problems thay is a twich Streamer who is paying people off To trash of a company's @playnewworld

  • Eeksipas1 Eşşeksıpası (@Eeksipas1) reported

    @playnewworld Seriously.. how about fixing game first. Lag all the time in main cities such as everfall... 30-40min queue to play.. anytime game crashes or lose internet u have to wait over and over again... how about putting layers to game?

  • yigitvocal Yiğit Vatansever (@yigitvocal) reported

    @playnewworld FIX the Trading Post! Damn it!

  • CaptainSavager2 CaptSavagery (@CaptainSavager2) reported

    @SL4YYYQU33N @playnewworld The replies in this thread are actually ridiculous. Wtf? Feminine is not a bikini... like curves, a bust and perhaps lace or frills or some such. Yeah fix the bugs and all that but this should have been in the game from the start not an afterthought.

  • Vitor_TribeX Vitor (@Vitor_TribeX) reported

    @playnewworld Hello @playnewworld In SA world, server DILMUN, mobs and corrrup in Mirkgard are bugged... please, fix it please...

  • AMPLIClT AMPLICIT (@AMPLIClT) reported

    @playnewworld Frost gauntlet and all aoe abilities are absolutely broken. how can I do a “unstoppable Charge” out of the aoe if it rubberbands me back into it. literally a slingshot back into fuckery is what it feels like..please fix

  • djcallarman98 Devin Callarman 🐝 (@djcallarman98) reported

    @playnewworld Fix rapier life staff bug and I’ll come back

  • Agrimariio Agrimario (@Agrimariio) reported

    @playnewworld Fix the ******* bug that mob can duplicate themself and they are 40 in a single point

  • sellnex Thomas (@sellnex) reported

    @playnewworld Fix the goddamn 250 strength lag!!!!! And also fix shattered mountains on server Midgard...

  • thetiip Austin Scott Bruner (@thetiip) reported

    @playnewworld you know it would be useful for the PTR to have all the locations unlocked so you can actually adventure around. I cba walking everywhere to be able to teleport to test issues for you. Oh yeah you might wanna patch the ice gauntlet this patch or we gonna have a hatchet bug 2.0

  • SalTovar2 Sal Tovar (@SalTovar2) reported

    @playnewworld Fixing bugs as in just nerfing mages. .yeah that'll fix the bugs F

  • RadFu1 RadFu (@RadFu1) reported

    @playnewworld Well heres one to Fix, Arrows travel slower than fire/ice blasts and the fire/ice blasts have a larger hitbox radius than the arrows. Oh Heres another, the mobs clip into you when they get point blank making you shoot your arrow out of there anus not registering as a hit.

  • kakovalipuduk merida (@kakovalipuduk) reported

    @playnewworld I'm trying the launch the game but it keep saying "connection error" does anyone know how I can get rid of this?

  • warbloodz_ Victor Sevilla jr (@warbloodz_) reported

    @playnewworld fix your game whole server kicked celadon

  • the_tacbacon Dariel Becker (@the_tacbacon) reported

    @Onyx1831 any idea why players using mobile T-Mobile Hotspot get the "Unable to establish connection with the server" error? @playnewworld

  • HavoKBuhan HavoK Buhan (@HavoKBuhan) reported

    @playnewworld Please stop banning people for mining orichalcum ore. my brother got banned sitting behind me for cheating while mining orichalcum in restless. The forums are also showing this issue and Amazon just told him he isnt getting un banned and to stop asking.