New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KasenPerreault Kasen (@KasenPerreault) reported

    @NewWorldFans @playnewworld How about you fix the bug in my server where you fall through the floor and your enemies don’t even take damage sometimes…

  • saga_city9 Uncle Kyle (@saga_city9) reported

    @playnewworld what ******** guys. You turned servers back on and as we are logging in, our wars going and we lose both territories as they had all points capped already you ABSOLUTELY better fix this ****. Un-******* believable.

  • Stefenson10 JC (@Stefenson10) reported

    @RobertW18165808 @playnewworld this is so stupid when everyone just complaining when they patch, while everyone keep asking them to fix this and that. just quit bro if you think its not worth your time. dont stress over something so trival bro. lol

  • IamHomeskol RG | Homeskol (@IamHomeskol) reported

    @kurt_caceres @JosephHammer19 @playnewworld I had those issues too and it started right after the update was done

  • DazButterfield Darren Butterfield (@DazButterfield) reported

    @NewWorldFans @playnewworld That also mean you will break 5 other things and need to take the EU servers down 5 times a week for 3 hrs at a time and introduce more bugs each time... asking for a friend

  • dakotahbill99 DakotahBill (@dakotahbill99) reported

    @kurt_caceres @JosephHammer19 @playnewworld Bruh, you sound like a YOU problem, go take a nap, eat a snickers, or just plain stfu

  • KathrinS88 Shazuky (@KathrinS88) reported

    @themannextdoorr @playnewworld Try to repair the data in steam... helped me before. Update your window version until you cant find new ones. Your graphic card too. Didnt have the issue since then

  • maxxone08 Sean Wallace (@maxxone08) reported

    @RobertW18165808 @playnewworld Hostility doesn't fix this. And they need to test patches. This is the problem.

  • HeCantSlay Slay (@HeCantSlay) reported

    @playnewworld PLEASE FIX YOUR RENDERING I CANT EVEN FARM CHESTS WITHOUT RELOGGING

  • BigThiccccDaddy Dad (@BigThiccccDaddy) reported

    @playnewworld and now the game is more broken than it was before patch. How can you be so ******* useless.

  • inFamousJoesh InfamousJoesh (@inFamousJoesh) reported

    @SolidClash @playnewworld Try unequipping all of your gear and reequipping it. I've heard of people having similar issues and this fixed it. Kind of like stats for gear wouldn't be applied for some reason.

  • Zstaigah Dogan 'Zstaigah' Wauters 👑 (@Zstaigah) reported

    @AnimatedMma @playnewworld No worries. maybe with the xmas update they fix some schematics. I hope for it.

  • AiryChip 𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷 (@AiryChip) reported

    @kurt_caceres @JosephHammer19 @playnewworld Definitely not a "you problem"...

  • MrDisputed Adam (@MrDisputed) reported

    @playnewworld Oh No Our Game Its Broken

  • yossarian277 Just Yoss (@yossarian277) reported

    @Stefenson10 @RobertW18165808 @playnewworld The issue is when they patch, it's game breaking every time.

  • telosv2 Telos, but festive (@telosv2) reported

    @playnewworld Can't wait to find a new bug or something broken!

  • Mr_Fox_Green Mr_Fox_Green (@Mr_Fox_Green) reported

    @playnewworld I wonder if they will finally fix the market so it doesn't reload and not let you buy anything that **** is annoying especially when it happens 4 or 5 times in a row

  • AnimatedMma Freshii Fashion (@AnimatedMma) reported

    @Zstaigah @playnewworld I'm seeing a support thread now on the forum where someone had a similar issue . Hope they fix it or address it soon.

  • gloomgoon ☾☽* (@gloomgoon) reported

    @Persian_Ent @playnewworld Bruh you just gotta use a diff weapon I have no problem using berserker lmao

  • krislshere Kris (@krislshere) reported

    @playnewworld no weekend for your devs before they fix the stuff we all paid for

  • EmptyLuckBox EmptyLuckBox aka Rawzi (@EmptyLuckBox) reported

    @playnewworld Really wish you guys wouldn't PTR stuff that affects the economy, we have had enough problems already . Why does something like resources/refining need to be tested publicly ?

  • ZoltnHardi Hardi Zoltán (@ZoltnHardi) reported

    @JosephHammer19 @playnewworld Go to steam-> library->select New world->Manage->Properties-> Local files -> Verify intergrity of game files. It solved these problems for me yesterday

  • yossarian277 Just Yoss (@yossarian277) reported

    @kurt_caceres @JosephHammer19 @playnewworld Yet 90% had the issue. Idiot.

  • Hildedank Eric (@Hildedank) reported

    @kurt_caceres @JosephHammer19 @playnewworld Had all these problems, either after a dungeon or OPR. Chests gone, opr guy gone, faction guys gone, floating around..

  • Marek_H_Chrobak Chrobie (@Marek_H_Chrobak) reported

    @playnewworld Can't even long in because of error messages, tryin it first time after 1 month and this game just gets worse and worse... Amazon really fcked up big time on a game with high potential

  • kimohunt LouisLio (@kimohunt) reported

    @King_R0D @SKYNYRD96176239 @playnewworld Tbh at least WoW dev teams did great job, small patch/small fix while you are playing, and it will only download new fix after you actually quit the game yourself and not force downtime. Bigger patch always on the less popular time. So not a big issue for most of the player.

  • john_chipz john luton (@john_chipz) reported

    @playnewworld What about the issues of invisible walls, floating, unable to collect resources?

  • zeeks123 Zeeks (@zeeks123) reported

    @kurt_caceres @JosephHammer19 @playnewworld Lol pretty myself and everyone on server having these issues

  • bbshanzu 💗shanzu 🍨 Cafe Cuties Emotes Avail Etsy NOW 🍨💗 (@bbshanzu) reported

    @kurt_caceres @JosephHammer19 @playnewworld these were also issues on mine and a mates account, it is a community problem

  • StevenL36681653 Steven Little (@StevenL36681653) reported

    @RobertW18165808 @playnewworld Their problem is their testing. You are going to have issues when you code, but there is no excuse for the code not being tested well before it goes into production. They also seen to have a version control issue; losing fixes in later versions.