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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mamzir
(@Official_Mamzir) reported
@playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well
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Mark Pierce
(@markpierc) reported
@playnewworld Please really address the queue issues. Waiting 2 to 5hrs to get into a server is absolutely unacceptable.
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Arik_Official
(@OFFICIAL_ARIKTV) reported
I can turn on login I can’t change anything else so I’m do but someone reach out to me for @playnewworld or @TwitchSupport to fix this
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FireDog Forge
(@firedogforge) reported
@BlackboaTTV @playnewworld I'm sorry to see you're leaving New world. It's suffering normal game launch issues. Every game launches with issues unfortunately. Perhaps take a small break a week probably two at the most come back the keys will be gone you'll be ready to roll
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Michael Linehan
(@Sericenthe) reported
@playnewworld The problem is you knew what was going to happen. Everyone did. And you let it happen anyway. Why?
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Val
(@iTzScoobie) reported
@playnewworld I’m annoyed. You have to expand player base in the worlds. I’m lvl 20 and refuse to switch to another world and start over. fix your server queues please. This is ridiculous. another 5 hour wait in NA East.
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Mamzir
(@Official_Mamzir) reported
@ElTony1620 @playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well
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Kyle Culpee
(@KCulpee) reported
@playnewworld I love sitting in the que for over an hour only to get “failed to login world” and be sent back to the end of the que
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Arik_Official
(@OFFICIAL_ARIKTV) reported
@playnewworld “Not working”sorry Twitter is lame with its word limit!! And your support told me to understand stall twitch like ???? And then sent me to twitch support!! Seems no one has a clue on any aspect of this game the queue times and settings lol very frustrated!!
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oWhiteops
(@oWhiteops) reported
@TrentMills20 @playnewworld Play a different server. I don't see the problem.
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Wasp
(@xJustinJx) reported
@playnewworld I was stuck in dialog with quest guy, i home teleported and it removed the dialog screen but my camera is stuck and can't move it still, i have my mouse in menus...1400 queue plz tell me to fix and don't say relog.
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Roy Welborn
(@Justasien) reported
@playnewworld The queue times are a bit excessive, but when other huge MMOs came out they had a similar issue.. I hope you can get this resolved quickly.
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iDetro
(@iDetro) reported
@SaltyDarc @bmellgren96 @playnewworld They have already tweeted a fix for this issue
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Chris DeAngelis
(@ChrisOfTheAngel) reported
@playnewworld Hurry up and fix the ques. You guys have done a terrible job. You can launch rockets but not video games...gee stinking ****
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jorge
(@gadanha_) reported
@playnewworld please fix the map icons bug in sa servers, they just desapear.
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Patrick Daly
(@PattyWhack83) reported
@playnewworld i know you guys are working to fix queue times and servers and all, but it is just frustrating to have to deal with. I really hope this gets sorted soon. I have only be able to play about 4 hours total yesterday and I am itching to get to get back in to the game.
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Arik_Official
(@OFFICIAL_ARIKTV) reported
@playnewworld Ummm ok got in showed was not part of my company yet some players seen us in the company list but showed us off line only to get a crash to sit back in a never ending queue!! I appreciate the hard work but this is getting frustrating on top of the in game twitch settings not wrk!
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Nolan Diekmann
(@mut15101) reported
@playnewworld Been in que since 1. Got to position 4 in the Valhalla server, and then it said login failed. Now last in que...
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Remington Meeks
(@RemingtonMeeks) reported
@playnewworld You know what I love? Sitting in a queue for 45 minutes only to have an error about not being able to join the queue, to then be put back in the queue at the bottom. Neat.
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Brandon Ortiz
(@bortiz328) reported
@playnewworld are there any known issues for the scrivener mission im lvl 20 and its not letting me do it
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Advil ♻️📈♦️
(@LilAdvill) reported
@playnewworld I been kicked out of queue like 3 times alrrady fix yo **** damn i rather would have waited instead of this bullshit
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killer wiener... run the hotdogs...
(@heyitsaaron) reported
@its_jaut @whosnachosyt @playnewworld I started on a low pop and now it’s high. The issue is we can’t move to low pop servers.
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BS
(@merc98c) reported
@playnewworld Game crash or forced disconnect and you have to re-queue.... come the eff on with this bs!
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🐕Moshun Lo Shin🚀
(@aajones79) reported
@playnewworld So it seems this maintenance didn't address the queue time issue? 😑
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Laurence Wolf
(@LJinc_Wolf) reported
@playnewworld I seriously can not believe this I get server lag DC'ed in the middle of amrine almost done now I'm 400 in que I am giving up on this game it's to frustrating to be fun. And all you guys are doing is adding servers I'm lvl 25 I'm not going to switch my server because of yall.
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Sambei_Gaming
(@Sambei_Gaming) reported
@playnewworld the update was to stop que errors not que numbers hold your horses kids they will have it sorted soon is like you guys have never been to a mmorpg launch before
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Zdrak_666 ♒️
(@ZdrakTheRNG_God) reported
@playnewworld New Worlds isnt going to fix the queue time **** is more bugged that the previews betas Fix the issues with the wars, fix the long queue time by increasing the capacity on each server
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TheEnigmaArmyZ
(@armyzmonster) reported
@playnewworld Any info on why I keep getting the “failed to login to queue” message when I finally get to 1?
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Technerd Eh
(@Technerdeh) reported
@playnewworld are there any known issues with playing on AMD drivers? I keep black screening. Thank you in advance
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alby13
(@alby13) reported
@Venthor @playnewworld This is the real problem. Why don't they have a que system that works even if your client is not up?