New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Sifantastic666 DinosaurHunter94: 9/11 the Musical (@Sifantastic666) reported from Manhattan, New York

    Dynasty shipyard kept crashing my pc (black screen during loading screen)… #PlayNewWorld fix your game

  • HehatemeJ HeHateMe Picksix Jr (@HehatemeJ) reported

    @primegaming @playnewworld Does it come with the lag exploit fix glitch that is literally making wars one sided and not fun and causing people to leave? No? great.

  • Slappy202TV Pre | Spoopy 🎃 (@Slappy202TV) reported

    @Jhinocyde @playnewworld Right. That’s what they announced, I’m waiting to see if they fix that or tell everyone too bad so sad **** off lmao

  • TedPsycho TedThePsychoClown (@TedPsycho) reported

    @Jarronxo @SoulPenguin3 @playnewworld Due to us and now they can't get back either due to the broken promise. That's what's causing the big issue here, not that ppl can't join servers that are full allready (well, sure. Always someone who will complain bout that aswell)

  • WhatsAPaladin Spoony One (@WhatsAPaladin) reported

    @playnewworld My achievement is glitched for "Between the settlements" for monarch's bluff, it hasnt pop'd even know im pretty sure i have done it. any chance you can fix this? SP00NY - Adiri

  • JustBryan96 Bryan Vanweddingen (@JustBryan96) reported

    @playnewworld your banning system sucks. I get banned instantly when trash talking a toxic guy once, while they don't get banned. GG fairness. + fix T5 azoth staff. + fix lag during war + fix the abandoning event message (you lied)

  • czerobatman Tj (@czerobatman) reported

    @playnewworld the mass reporting to just have someone banned from war for 24 hours is getting bad, and the ice storms to cause crazy lag in war is breaking this game.. eta on a fix? Been reported week ago

  • GrantAviex Grant Overwein (@GrantAviex) reported

    @playnewworld Can you please fix your automated ban system for mass reporting? Half my company was banned over night the exact day we have TWO wars for our territory. People are literally abusing your broken system to win wars.

  • ZombiCrankz 𝖅𝖔𝖒𝖇𝖎𝕮𝖗𝖆𝖓𝖐𝖟 (@ZombiCrankz) reported

    @Gothalion @playnewworld They have to fix the game before they add useless things

  • casual_GameYT Casual Gamer (@casual_GameYT) reported

    @playnewworld The Atvatabar is getting hit with a massive attack and causing the whole server to not be able to play. Please fix this

  • Vivienne_FFXIV Garlemald's Finest - Vivienne /Vincent (@Vivienne_FFXIV) reported

    @playnewworld Any word on when they're going to fix the broken level 65 corrupted breaches? Dozens of forum posts and no responses; really stretching out that end-game grind by limiting gear sources.

  • deadheaddabz TwistinDurban💨☠️ (@deadheaddabz) reported

    @Gothalion @playnewworld They need to first make better questing, fix these bugs, create better enemy variations as well as more enemy attack variations and add a party finder for pve stuff.

  • WibaTalks Wiba (@WibaTalks) reported

    @playnewworld Currently in wars and in elite farms we are losing our food and potions buffs because there is too many buffs on our bar, and they just get deleted. Any ETA to fix this, or is it intentional that every food/potion is useless in group content?

  • CluelessInAA Rainer (@CluelessInAA) reported

    @playnewworld When are you going to fix the quest "Still we Rise"?

  • Jesus_R_Soto Soto🇵🇷 (@Jesus_R_Soto) reported

    @Gothalion @playnewworld The only thing they had to address is gpu's breaking issue while playing the game.

  • Im_AshenLight Ashen Light (@Im_AshenLight) reported

    @playnewworld So are you noting going to fix the Staff of Azoth issue??? It has been 2 weeks...... hello??????

  • oldhaggy13itch (❁ᴗ͈ˬᴗ͈) ẘ⫶h̊⫶i̊⫶s̊⫶p̊⫶e̊:r̊ 🌱🔆🧚‍♀️ (@oldhaggy13itch) reported

    @crownchannel @playnewworld They need to fix the report .. ppl are abusing it for advantage. 1. Make the report public - put it in global chat. "xxxx" has reported "xxxx" ... 2. let the person reported "retaliate" by giving them the last 50 replies of the person who reported them. A lot of it is baiting.

  • TraversingTark TraversingTarkov (@TraversingTark) reported

    @MarineVeteran06 @Gothalion @playnewworld It just seems like an addition that takes nothing away from those who arent interested in it so I dont see the issue

  • SdeeTv Sdee TV (@SdeeTv) reported

    @playnewworld @playnewworld people make mistakes, but I wasted 100+ hours on a region I planned to play until transfers were up now im stuck with people who are sleeping when im of work if you fix this im sure we can all put this behind us.

  • JogitaTv JogitaTV (@JogitaTv) reported

    @playnewworld when are you all going fix the reporting system we legit loose a war cause ppl spam report our faction and half our faction get timed out for day and lot them dont even talk..can we fix the reporting system please to not allow ppl to abuse it with bots

  • killorade killorade (@killorade) reported

    @playnewworld I’ve been banned and it’s false.. I don’t us Vc and barley talk on game chat please fix this

  • scchristopher77 Scott Cee (@scchristopher77) reported

    @ImbullsT @primegaming @playnewworld I am having the same issue

  • zill54 rob kauffman (@zill54) reported

    @not_all_talk @playnewworld This has been all over the place.... make Amazon support aware of that reason.. they may left the ban .as it is a ongoing problem

  • DougieGG_TV DougieGG (@DougieGG_TV) reported

    @playnewworld Could we maybe do something along the lines of a server restart or something to fix the MAJOR delays? can't do any trading or anything on the Trade House due to it... Midgard EU :)

  • Treej720 Treej (@Treej720) reported

    @syberghost @playnewworld I spoke to someone from Amazon Support and they told me to uncheck the IPv6 in my Network Properties on my PC. No idea what it means but it completely fixed my issue lol

  • LJinc_Wolf Laurence Wolf (@LJinc_Wolf) reported

    @playnewworld I will not play this game anymore untill you fix the respawn timers on mobs. I am in great cleave and everything respawns seconds after you kill it I'm tired of fighting 10+ mobs for one little quest because they just keep respawning it's been a problem all game.

  • Im_AshenLight Ashen Light (@Im_AshenLight) reported

    @playnewworld So are you not going to fix the Azoth staff issue???? It has been 2 weeks..... hello?

  • MattyCarberry1 Matthew Carberry (@MattyCarberry1) reported

    @playnewworld any update on the power limit spiking up over 100% on 3000 series GPU. Various videos and threads with over 1000 comments on one thread. Please provide an update as your employees on the forum are giving people advice to lower the power limits so there is a problem

  • BoostedWRX27 Sean Davis (@BoostedWRX27) reported

    @playnewworld Another broken promise new world. You promised region transfer and have screwed us.

  • EVanwormer Elliot Vanwormer (@EVanwormer) reported

    @playnewworld @AMZNGameStudios Sadly your timing on releasing a new game just before a new version of Windows has been an epic fail. Your game is NOT as compatible with Windows 11 as it is with Windows 10. 11 makes New World take a long time to load if it doesn't crash first. PLEASE fix so works with 11!