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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ReadyPlayer Us - Formally Jkatgamingtv
(@ReadyPlayerUs) reported
Man I don't mind long queue times, this isn't my first MMO but @playnewworld you need to add queue forgiveness, getting kicked for an error that isn't your fault and sit back in queue is the real annoying part. Give us 5 minutes to get back in!
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asceb
(@asceb23) reported
@playnewworld does not fix anything! character and friends are on server i cant join - stupid
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Degree the gamer
(@degree_gamer) reported
@playnewworld Please, explain to me why did my game shown an error after waiting in the queue for litterally 5 hours today. I was finally 200th and then i get an error and reset back to 4 thousand queue. Please fix that at least i just want to play the game i paid for
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Betherz
(@GO0GLYM0OGLY) reported
Ok so when all the login issues subside who wants to let @playnewworld know the difference between male vs. female animals and horns vs. antlers?
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Yokozuna
(@YokozunaHanma) reported
@playnewworld Have y’all fixed the issue linking steam and Amazon accounts?
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Suntax HD
(@SuntaxH) reported
@playnewworld got the loginservices error, now I'm in the ******* back of the que. Wtf is this?
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carl jackson
(@facemancdj) reported
@playnewworld this is utter crap, I got this error when I was at 1592 and it reset and then I came back on at 2379???? same position???? I think not
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Nataniell
(@N4t4niell) reported
@playnewworld Not working everytime!!!! I was kicked from position 1 and after hit “OK”nothing happens!!!!
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Eric P Hall
(@ERefusenik) reported
@playnewworld Amount of worlds isn't the issue. World size is. How can a trillion dollar company not recognise this? How about you give us all 2 free world transfers, one out of the world with 8 hour queues and one to get back in when you finally pull your finger out and fix the REAL issue?
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lizzaredrunner
(@lizzaredrunner) reported
@playnewworld Server transfers are the Fix here. Entire companies will relocate servers provided they can bring everyone with them. People want to play with their friends, and abandoning progress for people who took time off to play the game is a no go. Enable server transfers its fixed.
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Wear a damn mask, muppet.
(@leejonsmith) reported
Well done @playnewworld for an absolute terrible launch experience. Sit in a queue for ages and then a connection failed error. Maybe use some of the tax you don't pay to prop things up a bit?
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Jordie_JB
(@JordieJB) reported
@playnewworld F********** GAME SERVERS ARE F************ TRASHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!! FIX YOUR F*********** GAME!!!!!!!!11
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Reapervoid
(@reapervoid_) reported
@playnewworld how can you allow people to que for 4 hours and get a error when you nearly in the world really upset right now
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Glynn Borg
(@GlynnBorg) reported
@playnewworld Been in queue since 3pm its 7:35pm and i've just been disconnected. I know there are issues but this is not acceptable. All the hype i had is fading. Going to another server will not help i'm at 25 on char and not gonna do that all over.
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Gabbe
(@G4SPE00) reported
@Zandalei2007 @ElTony1620 @playnewworld Man, it doesn't help for players that already created a character and are level 30... I have a character at level 30 and I'm not gonna join a low pop server bro, just gives us the transfer now instead and that will fix soo many long queues on servers
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Philipp
(@gaysparadies) reported
@playnewworld Not Working
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JeanTVGaming
(@JeanTVgaming) reported
The problem is not that there is a queue the problem is the damn DC and when you get back in you start all over again @playnewworld
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TheHalfBakedOreo
(@_halfbakedoreo) reported
Guys….there is a weird glitch happening with my @Steam launcher… Every time I open it and click on @PlayApex the launcher just opens @playnewworld anyway…. Whatever am I to do?…
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Ayman
(@Ayman_A_Ayman) reported
@FacebookGaming @playnewworld Facebook I need your help to recover my Facebook I am struggling with this, what else I can do! I have exhausted every possible way to get back to my account, and each road that I have been given leads to a dead end. @Facebook help center solutions are not working
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Malawi
(@MalawiFPS) reported
@playnewworld i waited 3 hours in queue for my game to crash so i lost my spot in queue, please add server/world transfers
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🌙
(@t_izzy0513) reported
@ByNickff @playnewworld no cuz that happends with the error code not when it says 'failed to join' cuz i waited 10 minutes for it to bring me back in que and did not happen
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld Just kicked again for the same error message and now my character has disappeared. Are you kidding me? I have waited long enough to play this...
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Denty
(@D3NTY_) reported
@playnewworld just went from 2687 to 800 in a queue then I got a error and now I have been put to the back of the queue 😪
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Muratcan
(@1912muratcan) reported
@playnewworld Wait more than 5 hours que start playing and get disconnect after 30 minutes this must be a joke good start newworld PERFECT.
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Daniel
(@DanielNicolai1) reported
@playnewworld update: just got the error again and it put me back at the same postion so good work!
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SKYNYRD
(@SKYNYRD96176239) reported
@BigChiefSean @MortysQ @playnewworld auto running does work. I know people who run into a wall for a hour at a time with no problems.
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Julefar
(@Julefar) reported
HEY! @playnewworld - ANY eta. on when you fix the queue system ?
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Kuno
(@Kuno79) reported
@JimmieSan_001 @playnewworld Yeah getting a game crash and having to get back on the queue for hours super sucks.
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Katsu
(@KiriSwarm) reported
@playnewworld in queue for 3 hours, wnt to 100 people and got kicked with an error, man... smh
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Randall Flagg
(@stuggybear) reported
@playnewworld You can't even make the queue system work! Nothing like waiting all afternoon from 1500 to 176 only for the queue to crash and now I'm 2326...