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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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EZ
(@PoiNtX19) reported
@playnewworld verify integrity of game files ... etc, I do not know what else to do and I do not see solution by new world in any, side, I do not think it is something so difficult to fix, how many more days are we going to have to wait?
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keezdawg
(@keezdawg) reported
@Aztecross @playnewworld You’d think with all rampant game launch issues there’d be a solution companies would invest in ensuring server scalability meeting demand.
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SPS
(@SPSinBOS) reported
Man, @playnewworld ... sit in queue for 3 hours just to reach double digits and then be booted for an error "validating pak files" ?!?! Rejoin queue only to be thrown back at the end and not in my previous position. That's rough 😔
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iCendat
(@PencilBun) reported
@playnewworld There is an ongoing issue with game crashing after playing for 30 minutes or so. Rendering error. Especially when approaching the towns. Server transfer will not fix this. People with different graphic cards experiencing the same crash.
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𝓢𝓱4𝓭0𝔀𝓚𝓷1𝓰𝓱𝓽117
(@Sh4d0wKn1ght117) reported
@playnewworld Just sat in queue for 4 hours and then I get booted from the queue and then it puts me back in at 1800 and the wait time is another 4 hours. That’s so bullshit, fix the damn game jeez
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Justin Noe
(@JustinNoe) reported
@playnewworld I'm 1000% sure it has been discussed... but why can't we select our character and then what server we want to login to... everytime we load. What does the character have to be locked on a server? Low pop server for me on launch is now 1k+ queue. Can't even play.
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MicBeMac
(@Micbemac88) reported
@66mc66 @wjohns510 @playnewworld There was also the error 37, and 3006 critical errors, the phishing attacks, and lawsuits over the Warden system
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MicBeMac
(@Micbemac88) reported
@66mc66 @playnewworld You're kidding right? WoW had multi-hour queues on launch. There were still players trying to connect on 56k modems, and major latency issues. The only difference was we had no Twitter, YouTube or twitch to complain on.
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Αγγελος Μητκας
(@K4Sw8qiLN6EFFYl) reported
@JustinNoe @playnewworld Company and faction stability issue if you can log in to any server with you char will be catastrophic for the game and whole company's with 2k people on discord server can join to low population server and take everything in a night
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ChaymberGaming
(@ChaymberGaming) reported
@BlueBattleHawk @playnewworld I'm not saying there isn't a problem with server ques. I'm saying that I listened to their response, heard their plan and moved to one of the new servers. If I insisted on playing on one of the busy servers, I can't really blame AGS for people bottle necking the server.
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RSYNIST
(@theRSYNIST) reported
@playnewworld y’all need to fix this queue time ASAP !!!! Or at least DC PRIORITY… I DC now I have to wait 4 hours to play ???
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Pixogen Pixels
(@PixogenP) reported
@playnewworld If we wait 3 hrs for a queue then crash and get another 3hr queue... can you add a 3min grace period for logging back in.
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Truthunfortunate
(@KouriOkami) reported
@playnewworld Then when you get into the game you get kicked instantly due to...you no longer have access to play the game. Thankfully Steam agreed to my refund so I could make that error a true statement.
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hazmatt1989
(@hazmatt1989) reported
@playnewworld NO DOWNTIME CLIENT SIDE PATCH? my game crashed and brought me out of steam which then wouldnt allow me to launch until i updated the game. 7 hours of waiting right into a crash and 1600 in que thanks i guess i wont play again today.
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ZacharySimko
(@ZachhSimko) reported
@playnewworld @playnewworld I am currently trying to login into my world but instead of putting me in a queue for 600 its put me in a queue with 18 people and says "queueing for new starting area" i have a level 15 character and i didnt have this problem this morning
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N@h
(@Blacknuxx) reported
@playnewworld Hi guys, and what's happening with persons like me who experiment a crash game?? When I logged again I was in position 2237 😔 I saw a lot of people running stuck with a wall, is too difficult check the geodata and if a pj is in the same position for x time kick him for afk?
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🍂˚✧₊spoopy stacey⁺˳✧༚🎃
(@Z0mbiella) reported
@playnewworld Please implement people's spot being held on a server for a short duration, if they crash, so they don't have to wait in queue all over again. Multiple group members have crashed when coming out of Amrine. :/ #NewWorldMMO
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En1gma Fr0st
(@En1gmafr0st) reported
@playnewworld What are the odds you will make amends by offering people something to stay after having all these issues with queue drops and severely long queue times? you want people to put time in but, are not really sweetening the pot by having a two week lead time on xfers.
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skrubski
(@Skrubski) reported
@CreameryTv @playnewworld Laterally already mailed Bezos a physical letter about my first world problem
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Deadly Aftershocks
(@DeadAftershocks) reported
@playnewworld 1500 queue make it to 1 after 4 hours. Connection Error another queue 1300. Hours of waiting again. Do something with the auto runners in game to cut down on queue wait.
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BlackoutGamingChannel
(@FollowBlackout) reported
@playnewworld Would you consider putting a block on the creation of new characters on the original servers to prevent people from joining the queue who really have no business being there? I have no problem logging in pre 7am for the record, but I do want my company to be able to play
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EZ
(@PoiNtX19) reported
@playnewworld I have that same error ( Failed to join login queue. Please try again ) I have in total 34.2 h in the game that the only thing I do is the queue to enter, but the error comes out again and again, from the first day that is happening to me, and reviewed everything, firewall,
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Revan619
(@revan619) reported
@playnewworld Hopefully you can work on increasing server size as that is the main issue. Telling people to play on a different server to their friends and company isn't a fix
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CamBuns
(@CamBunsTTV) reported
@playnewworld Can we please get a fix to this "Failed To Join Login Queues" I have been in about 30 failed queues since 10 A.M. Est time. its currently 10:30 P.M. Everyone that has the "too many queue requests errors" are telling me just click OK and leave it.. Nope! not working
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Zalmoxis_B
(@Zalmoxis_B) reported
@playnewworld fix the game already you incompetent lazy devs
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Snak3
(@SSSSNak33) reported
@playnewworld WHEN WILL THEY SOLVE THE LOCK AND CLOSE GAME PROBLEM WITHOUT ANY EXPLANATION ???????????????
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C4Rnage
(@c4rnagebr) reported
@playnewworld Wtf, i have failed to login on queue 6 times in a row, this is so ******* annoying, fix that ****
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Rakunvar @StreamerHouse PR #BLM
(@Rakunvar) reported
Usually pretty reserved on Twitter but man... I'm ******* livid with @playnewworld Que at like 1-2pm 1900, half way through game errors. Que again back up to 2400 now. Sleep till 1030, take my meds etc get in and game randomly closes itself. Re-que instantly at 1800 again.....
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Matthew Milby
(@MatthewMilby) reported
@playnewworld Great game, If i could actually play it. Amazon has infinite money. FIX IT ! Que for hours and hours.
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Joey G
(@JAGranato) reported
@playnewworld I can certainly appreciate the issues with launching a game like this with this many active players, but there's no reason I should ever wait in 1000+ queue for hours to play the game. I don't know what the fix is, but this is untenable.