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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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JadestheGreat
(@JadestheG) reported
@playnewworld Please consider disabling wars, until the graphical issues that are lagging war to an unplayable state, are fixed. Please and thank you.
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Krotha
(@Krotha_) reported
@playnewworld Wars need to be suspended until the lag issue is addressed. This is unplayable and unfair to the groups that have worked hard to earn territories. The current optimization is game breaking.
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R3LOAD
(@R3LOADGAMINGG) reported
@playnewworld y’all going to fix that lag in wars??? Asking for a friend…
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Andrew Hicks
(@AyyRPG) reported
@missenvy @Batchild27 @playnewworld Don’t feel bad, I don’t think it’s a you problem, I believe that it’s a server connection thing
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Originalfen
(@Originalfen2) reported
@playnewworld fix the lag fix the weapons we don't want more weapons we want a game that runs properly.
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eden
(@manicgodmode) reported
fk u @playnewworld please fix your game
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John Wrevolta and Seven
(@whenifacedeath) reported
@playnewworld Hey ags will you please fix your game. I really love playing it, but all the glitches are just adding up. Like trophies. I never wanted to go into furniture. but now, since my friend can't trade me a trophy I have to make my own, or go without. I know you're trying.. but come on.
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GoldenNote
(@GoldenN0te) reported
@playnewworld what is with this lag? ya'll drop a patch and there goes the servers?
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thats gonna leave a mark
(@Armyguy8313) reported
@playnewworld Why don’t you fix your game before adding content you ******* buffoons?
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Lisandro
(@DorrianX) reported
@playnewworld Having issues doing expeditions on Dominora not letting us in and consuming the tuning orb. Then not letting you fast travel after that until you do a full relog ***Please Help*** restart server or something. Other players having same issue. Thanks
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☆🦖🦕★Darth Kitana☆🦖🦕★
(@Kitana_Kombat) reported
@playnewworld Better have that rogue outfit added to the mf store then and better make store outfits dyable like ffs and better fix the mf musket exploits. Opr is cancer .
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Ben Arundel 🏴
(@arundel_ben) reported
@playnewworld have you broken expeditions?
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Clint Evans
(@Maven) reported
@Gothalion @playnewworld I feel like there's approx 1-3 hours when I am happy with a fix before some new problem pops up. I might be insane to keep playing...ugh. I love it still lmfao
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💜 Miss Envy 🧁
(@missenvy) reported
Welp, after over a week of trying to get @playnewworld customer service help for a few issues with no answers (other than typical tech support unplug/uninstall bs), I think I'm gonna have to delete my level 50 character and start over again. I don't want to but I get soo bummed..
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SoundTempest
(@SoundTempest) reported
@playnewworld 689 hours. 200 quests, 5000 Orichalcum Nodes, 8 200 trade skills, 2 servers, 3 companies, 200k+ gold spent and I don't even want to touch the game. You've effectively ruined my favorite past time and I feel legitimate dislike and distaste towards all the devs. Fix Your GAME.
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☆🦖🦕★Darth Kitana☆🦖🦕★
(@Kitana_Kombat) reported
@playnewworld Can u fix the musket exploits pls for the love of god it's ruining opr .
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JadestheGreat
(@JadestheG) reported
@playnewworld Please consider disabling wars until the graphical issues that lag it to an unplayable state, are fixed. Please and thank you.
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Le4ga2li0ze
(@K506Moores) reported
@playnewworld Calngor server DOwn for Maintenance?!? anyone have an idea.
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Michael Simonson
(@Anthrage) reported
@SerMedieval One of the reasons I decided to play @playnewworld after all, despite the massive change in direction during aloha, was because I was tired of all the bugs & issues in the MMO I was playing at the time. I wanted the quality of product I thought Amazon would produce. Not so much.
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Stowie
(@Stowie16) reported
@Maven @playnewworld Is it broken? @Maven
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Zach Swain
(@zswain) reported
@playnewworld @amazon PLEASE fix your game
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Technoplex
(@TechnoplexTV) reported
@playnewworld I love your game, but you're absolutely killing it. Why did you release new content before existing issues were fixed? The PVP in this game is so laggy it's unplayable. Please don't become a joke. I want this game to succeed.
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Dan
(@TGuvn0r1) reported
Just had the worse experience in a war on @playnewworld the lag was so bad everyone may aswell of been statues! I love the game but that was shocking....
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José Mª Casany
(@JMCasany) reported
@playnewworld customer service promise pulotu up before 21:00... well it isn’t
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JadestheGreat
(@JadestheG) reported
@playnewworld Please consider disabling wars, until the graphical issues that lag out war to an unplayable state, are fixed. Please and thank you.🙏
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Suvat
(@Suvat04) reported
@playnewworld Really need to fix your server connection issues! I am sick and tired of not being able to log on to my main character and then try all your support tips to NO permanent solution. After replacing my Ethernet switch, checking router settings, your tips…NOTHING!
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Si Tapley
(@Tappers2k) reported
@playnewworld The lag in 50v50 war is unacceptable...
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Johnathon Burrows
(@Shamrockburrows) reported
Just curious have you guys at @playnewworld fixed the issue where ebonscale and a couple others are able to actually do a war cause my company is small and took a long time to flag and wasted a lot of time in the process
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Chad, The Ironman
(@ChadTheIronman) reported
@playnewworld I just got lag detected, and then kicked, and now it says the world is under maintenance, any insights?
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jamie robinson
(@jamierobinson41) reported
@ItsJoseOle @playnewworld might be funny if that was the only place it's happening, the more they try to fix the more that breaks it seems.