New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/20/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MaHalvorsen mads lie halvorsen (@MaHalvorsen) reported

    @playnewworld any progress on adding new worlds to EU Central? im abit sad that i cant play :( im sure its like most other people, but i cant wait in a 3k queue, as i dont have that many hours in the evenings to play.. please fix <3

  • OggeJdoge Ogge Jdoge (@OggeJdoge) reported

    @playnewworld Play? More like sit in que for 3 hours, then get connection error when you are at place 20, then reque for 3 hours.

  • iimCastro CASTRO (@iimCastro) reported

    ur game is great but my god Queue time is the worst experience everrrrrr plz fix it @playnewworld

  • _iifahd فهد (@_iifahd) reported

    @playnewworld fix your Queues we cant wait six hours to play the game #NewWorldMMO

  • lofylin Lofylin (@lofylin) reported

    @playnewworld @P4wnyhof fix the servers instead of tweeting

  • hansaxh Hans A (@hansaxh) reported

    @PtotheILSNER @playnewworld @briixxloveee Im in EU and thinking of starting a character on a US server due to the queue problems in EU and then transfer that character to a EU server

  • WallysOG Wally (@WallysOG) reported

    @chibblz True facts. @playnewworld is this a thing? When we startup the game, our internet is hit so hard apparently that it slightly ddos ourselves.

  • thierrygriffit2 Thierry (@thierrygriffit2) reported

    @playnewworld fix the overseer zane mission he spawns every 10 minutes and you can’t even get a hit because there’s 10+ people here!!!!

  • mishkathedh Mishka_with_puppies (@mishkathedh) reported

    @playnewworld is there still being work done to fix queue times? I appreciate adding new worlds but that doesn’t help once you have a character created and have to sit in a 4 hour queue to get back into it

  • SosikTwiztid SosikNTwiztid (@SosikTwiztid) reported

    Second crash today….each time back in queue…..damnit. #NewWorldMMO @playnewworld

  • eldarioth Eldarioth (@eldarioth) reported

    @s4dsack @playnewworld yesterday, 3 hours in Q. Loads up, get to town.. BANG.. crash to desktop, back in to a 3 hour Q :(

  • tanximus Tanximus_Prime (@tanximus) reported

    @playnewworld I took vacation for this **** game, i have 30h playtime - 50% are queue time. I didn't click on PLAY after the "too many requests" bug, but then i got a lost connection msg-4 TIMES today! And no i don't have connection issues, cause the bad game d2r runs...So you pay my vacation?

  • ArahorPlays ArahorPlays (@ArahorPlays) reported

    I've been in the queue since 2pm, It's now 7:30pm Gotten 2 errors so far at around position 100-300 which has tossed me back of the queue both times, once to 1700 and last time to 3500. I'm now on 1200 Will start stream once I'm in, but will be late. @playnewworld #NewWorldMMO

  • Dvieli1 Dvieli (@Dvieli1) reported

    @playnewworld Go fix the Amrine Dungeon... its impossible to do and without it you can't progress the MSQ, how come the released game has more bugs than the closed beta...

  • Simon54062628 Simon (@Simon54062628) reported

    @playnewworld @FelixScollen Will go in Amazon Game history for a big fail. I have no problem with little problems at a release but enough servers should be there to get everyone playing.

  • Brunskilazz Zhalo (@Brunskilazz) reported

    @playnewworld How have you guys not said anything about what's happening with EU servers at the moment? This is crazy hours in queues to get error coded out over and over

  • EyeSeeU8 EyeSeeU (@EyeSeeU8) reported

    Unfortunately while playing the @playnewworld my 3090 GPU Bricked. While I’m trying to deal with this issue I will be away from the stream for obvious reasons. Sorry guys — it’s ridiculous but who’s to blame… the game manufacture or the GPU manufacturer…??

  • TonyBlount11 Tony Blount (@TonyBlount11) reported

    @playnewworld Have you got a ETA on the server issues ?

  • Itz_Milkyy MILKY (@Itz_Milkyy) reported

    @playnewworld WHEN YOUR GAME CRASHES, PLEASE GIVE US A GRACE PERIOD TO RECONNECT!! HOURS of sitting in queue just to have the game crash and get sent right back to the end of the line!

  • about0 Bohdan Kostrytskyi (@about0) reported

    @playnewworld Fix queue pls. It's not fun to wait for 6h.

  • StephenHeart_ stephenheart (@StephenHeart_) reported

    @TarNaugrim @playnewworld The games not even subscription based. This is an issue with almost all MMOs. Grow up. Or whine, I don't care anymore. lol

  • TheSkillson Jesstradamus (@TheSkillson) reported

    @Massvwatches @patrick_dillan @playnewworld Reasons differ, but this was an issue that should have been addressed in beta. No excuse for it to release in the same state.

  • Mprizolakias Mprizolakias (@Mprizolakias) reported

    2nd day that can not login to #PlayNewWorld .... :( :( :( ALL Eu-Central servers are High with more than 2.5k :( Too bad i can not play in the mornings cause of work :(

  • gwnwesley7 gwnwesley (@gwnwesley7) reported

    @playnewworld fix your servers! Im waiting 3 hours and still didnt play it! If it takes any longer i want a refund!

  • Davychu Davy Moon (@Davychu) reported

    @playnewworld Seems like EU is a way bigger problem, any news on what you'll be doing yo get rid of 3000 player queues on 2000 capacity servers?

  • ItsxElectroTTV ItsxElectro (@ItsxElectroTTV) reported

    The @playnewworld cycle: Wait in queue for 2 hours -> get to position 99 -> grab food/drink from downstairs -> login error -> restart queue -> position 450/ est. wait time = 2hrs. Please a crumb of gameplay, just a crumb.

  • konamad420 Jamie Armstrong (@konamad420) reported

    @playnewworld STILL waiting to log into EU, haven't managed to log in since release, this is getting beyond a joke! I've been stuck in queues for almost 2 evenings now and still 200th and expecting a crash or error any moment!

  • D3XT3R_DOG 🍪 Cookie Dogo 🍪 (@D3XT3R_DOG) reported

    @roxy_vixentails @playnewworld Quite true honestly, but with more servers and pretty much equal queue times ranging from 3-4k with an average of 3-4 hour wait time. Not including if the game for some reason crashes, disconnects, or has errors.

  • think_blueTTV blue (@think_blueTTV) reported

    So I logged on @playnewworld this morning, started using my hatchet and now Berserk is bugged. Hotbutton is greyed out and stays on cooldown through relogging. Can't swap weapons, respec. Anyone else having this issue?

  • oortcity Oort City (@oortcity) reported

    @playnewworld What about Europe? I can't play the game because there is a 2624 queue, on any server. And than if I stay in queue... I get booted out with an error.