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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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$ Dawg
(@BigChiefSean) reported
@nemestrinus44 @playnewworld Can you read? They are going to collapse the servers and offer transfers in two weeks. This is a temporary band-aid fix for now.
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woohoocooldude
(@woohoocooldude) reported
@playnewworld I’m truly glad to have sat in queue for 5.5 hours to have been given the error “failed to join login queue”
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TheUnknownRoutine
(@UnknownRoutine) reported
@playnewworld Absolute ******* idiots releasing servers with 2k caps. Get in the server then your ****** game crashes on YOUR own error and ask me to send you the bug error . Then back to 5k queue. This game should never have left beta stage and it gonna fail. Give it a week
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BlazeStoneZ
(@BlazeStoneZz) reported
@playnewworld When will there be a fix for the servers there is no queue progression
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Layseylo
(@Layseylo) reported
@playnewworld Hello @playnewworld 2k servers are not working! Minimum server capacity needs to be at least 3-4k going off the people waiting in que. Server merging can be done at a later time. As for the PVP server I don’t know what those 24k players in que think is going to happen?
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Pancreas💉
(@Pancreasavilest) reported
@playnewworld XD you serious? i mean... I have had 5 errors already in the queue, tbh the open beta was to test these things.
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Reha
(@Reha75511179) reported
@playnewworld I'm so mad at now... i waited like 7 hours or so and finally get in queue sixth, than suddenly get connection failed error... and try to get in queue now im 1556, man im gonna lose it wtf... This queue is BS...
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Mewnicorn
(@Mewnicorn2) reported
@playnewworld Fix your **** already. changing to less populated servers helps 0. Queue still there for ******* hours. Mid-queue u just get thrown out with bs errors or connection lost. As if it's the first time a game launches, I swear. Could've forseen this, jesus, how hard can it be.
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Javier Menéndez Pabó
(@Javivo85) reported
@playnewworld More than two hours waiting in queue, i had an electric failure on my PC and when i come back to the game i should start the queue on the beggining again... please fix this.. we paid for the game.
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Evgafiend9999
(@evgafiend9999) reported
@playnewworld I am so salty rn. “Lag detected” while skinning a boar, character frozen in a loop, logged out…unable to enter even enter queue with timeouts every single login attempt. Only web fix is to delete the character. Unbelievable.
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Jason Daniels
(@Jaysinrd) reported
@primegaming @playnewworld @Fextralife It's a **** launch, over half the players have been sitting in que all day only to have it crash and need to start over, twice. But hey all the streamers got on so it's all good right... #pissedoff #screwamazon #screwtwitch
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Ke Ka
(@KeKaTwi) reported
@playnewworld Hey, are you guys aware of the issue that the game client stops responding (freeze) since at least OpenBeta (minimum specs are no issue) its really frustrating due to the already long queue times to have to queue again several times per day due to random crashes.
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SH83
(@SH83) reported
@playnewworld Yeah would really like to do that.BUT.a Server Cap of 2k players for an MMO is just a joke. If you have 5 streamers on a server with their community it's just their server. Login impossible from that moment on. Waiting 8h to rejoin after disconnect. Queue 45 since 3 hours! Nice!!
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Tommy Del Valle
(@airlenspr) reported
@playnewworld my PvP is broken. Most people can hit me but I can’t do dmg to them. It acts like they immune to my dmg. It’s been happening a lot. And yes, I’m flagged for pvp.
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Raen
(@RaenofGod) reported
@playnewworld Was up early, sat with my guild/friends and counted down. Hit Play when they did, they got queue numbers 100-400, I got queue 1989. 2hrs later, my queue hit 1, d/c due to error. 6hrs later, d/c due to internal login error.
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TRU_NY_FL
(@TRU_YANKEE_NY) reported
@playnewworld Connection failed issues in the us/east i cant login since the game luanched in my region whats going on!!!
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Matthew Stickney
(@mstickney1980) reported
@playnewworld Issues are when you can't login temporarily, what you have is a complete problem. almost 60% of your player base can't even get into the game. This isn't an issue, its a PROBLEM!
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Autrix
(@iAutrix) reported
to the people @playnewworld please fix the queue, I want to play like everyone else I think reasonable queue wait time is around 10mins not 2hours
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S3KT0R
(@S3KT0R_NL) reported
@playnewworld Come on i payed 50 dollars for a que of 1335 .. Europe servers are not working properly.
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Raen
(@RaenofGod) reported
@Blaxxter @playnewworld I got the same thing. Logged in at 8:03amEST, 2hr wait, Disconnected at 0. Immediately tried again, 6hr wait, got that error now.
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kyle
(@KyLeeOnPC) reported
@playnewworld Can't be arsed to play Queue World. Gonna play in a week when I can actually come home from work and login. For a company that literally owns the biggest server farm in the world, this is embarrassing
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Justin Overbay
(@OverbayJustin) reported
@playnewworld Some players??? I sat in ******* queue for 3 hours this morning and then got lagged out of the game because of your game and am back in another ******* queue. Absolute waste of money if you ask me. How do you own AWS and have issues this bad? Please explain when i can get back in
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ɨო ｇσσの
(@0pussy_lover0) reported
@playnewworld im wating too much and when im lunch its have risk to crash and kick me out and here we go again , are u gonna fix it or what? Simply just fix crash problem then maby i can dont f... up my day and wating all long
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Nifts
(@Nifts2) reported
@playnewworld How did you not expect this? You delayed the release how many times to fix bugs and other issues. First day game cannot be played because human lifespan does not exceed the time you have to wait in queue. Terrible.
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A Smol Huggi Bat
(@Archariess) reported
@playnewworld Do you have any idea how annoying it is, to sit in a queue for 5 hours, only to get thrown out of it by an error message, have to re-queue and now the number is bigger than the previous number? DO BETTER.
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BlueMayje
(@BlueMayje) reported
@playnewworld Even the lower pop servers are, unfortunately, having some issues with logging in. I started at 3 in queue and it hasn't budged in nearly an hour. I really wanted to play today but it looks like it may be another day or so before that happens.
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NorthHymn
(@NorthHymn) reported
@playnewworld After being savagely disconnected 3 minutes after login , I found myself in the queue from 12:30 to 23:30 and except for a crash on your part I saw nothing ...thanks for the experience and I guess I have to excuse Amazon as they are just a small startup
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Kovan
(@Itskovan) reported
@playnewworld You kidding me? 4,5 hour queue, position 32, then get a error and been thrown at the end of the queue again.. 1582...
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Targ
(@Targ35618266) reported
@playnewworld Your Amazon, u sell cloud service with scalability, how is it your servers can't handle the load? The queue times shouldn't be this long. Seems like a miss in load balancing requirements & stress testing. Hope this gets better soon.
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Luis M Fonti
(@wapophis) reported
@playnewworld Why my GPU is working at 50% while waiting a lot of hours ok a queue? All this proceses wasted maybe mining this time. Change de login system to a web if the waiting time to start the Game is going to be off hours magnitude. An awful pass to production. Bad work