Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (80%)
-
Online Play (7%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Zolat
(@Zolat_) reported
@VoltzDr @playnewworld let me know if you find a fix or if you get in because mine has been acting up for 2 hours and its mad annoying
-
Vivalabry_
(@vivalabryy) reported
@KingVigors @playnewworld Seriously. Got disconnected because “lag detected” and had to queue again.
-
Secko
(@Secckoo) reported
@gearsfreak99 @FishFPS @playnewworld I run on a 2080 super and haven't had a single issue neither have I heard complaints. The fact that the guy in the video obviously dislikes Amazon and is going at their throat over cases I see nothing behind and people follow him is insane to me.
-
Alan
(@AlanMayan) reported
@playnewworld Worst thing you could do. Punish players that take a break instead of solving the issue - INCREASE SERVER POPULATION. We will continue to suffer hours of queues and will have to wait hours again to relog every time they need to take a break to make lunch or take the dog out.
-
NotMihal
(@NotMihal) reported
@playnewworld @playnewworld hit the showers guys. Fix the real issue.
-
leo
(@locof6) reported
@playnewworld This is terrible form Devs seriously people need to do human things like eating taking or going to the toilet I mean if we log off you will never get in again or if you dc the day is finished 5+ hours ques is a normal thing everyday it's just silly you need to fix it at your end
-
Gamerficial
(@Gamerficial) reported
@playnewworld If there's 3500 people queueing to get into a server with 2000 spaces, the problem is not with AFK players. Were' talking about 175% of the server capacity is waiting to get in but you're acting like 200 people AFKing is the issue?
-
Ellie
(@elimeretv) reported
@GEFERS0N_ @Glitch09UK @playnewworld A) you’re spamming this everywhere. B) many mmo’s have afk detection and disconnect. WoW and FFXIV for sure. Fallout 76. It isn’t a new concept.
-
LIVE|teachergamergg
(@teachergamerGG) reported
@playnewworld Wow, one week in and you’re already penalizing players for an issue that YOU caused. And to believe we paid money for this…
-
Aircy
(@jaydenstade) reported
@playnewworld whats happening with the massive lag oce/australia its bad
-
NakhtiEmperor1
(@NakhtiEmperor1) reported
@playnewworld Or just everyone stop playing until they fix the queue times. I shouldn’t have to waste half a day sitting and staring at the queue to play a game. I have better things to do.
-
ً
(@5RAI5) reported
@playnewworld Need to go to the shop or do any other task while playing New World? Well sorry man, you are just gonna get kicked and met with a 4 hour q. Oh and we wont fix these issues we will just punish the players further :)
-
Calibury
(@CaliburyTV) reported
@Slootbag @playnewworld or the few bugs that require a restart to fix! My quest tracking broke the other day, I had no choice but to leave it broken or be done playing for the day!
-
Scott
(@Synergise) reported
@playnewworld Would really enjoy the transparency to suggest you are waiting for the average lvl of most no lifers to increase and then increase the limit per server so that not everyone is in the same spot creating server lag. The game is brilliant but your timing and cap per server is poor
-
Vidmantas Murauskas
(@VMurauskas) reported
@playnewworld Such a bad thing to do. There’s already a 4hr punishment for being afk for 25mins. Now you want to punish people trying to avoid a problem you created. I think your only course is an increase in server capacity/amount.
-
🅼🅰🅶🅸🅲 🆂🆃🆄 ✨✨💪💉!Fully Vaccinated!💉💪✨✨
(@juststu_) reported
@playnewworld You can stop moaning below. Just find a less occupied server, and stop following influenced streamers. 0 problems, connected in seconds.
-
ThatReallyOlddude
(@TOlddude) reported
@purrodie @orohdeo @playnewworld Ur right. How ridiculous of me 2 expect the LARGEST COMPANY IN THE WORLD w/ the LARGEST DEDICATED SERVER SERVICE IN THE WORLD 2 b able 2 anticipate the interest n their game that THEY HAVE CLEAR INDICATIONS OF NUMBERS on. Ur telling me AWS doesn't know how 2 handle high traffic
-
Mo
(@mo_88_mo) reported
@playnewworld Maybe you should have set a cap on new players being created per world on launch day and then this wouldn't be a problem. Currently in a queue to get in and I see only 5 worlds in the entire AP Southeast list of servers have queues. Every other world has no queue at all.
-
MrDead98
(@MrDead98) reported
@DudeAcheson @playnewworld Problem exists because each server is capped at 2k. A single clan can fill this out
-
Jered Deadlyshot
(@Deadlyshot16) reported
@playnewworld Loving the MMO grind again but it sucks not being able to run Expeditions do to lag / desync. Keep up the hard work. <3
-
James Fox
(@thatfoxyfeeling) reported
I'm having issues in game on Hawaiki server, keep getting stuck while speaking to an NPC such as accepting quest. I use the unstuck feature but I can't turn or use my mouse. @playnewworld
-
BlacCobra
(@Champioee) reported
@playnewworld Why did you want to punish the afks when its your own problem that you made the server capacity so small
-
🛡 Tommy J 🌊
(@ResistMonsters) reported
@playnewworld Hello, can you please direct me to your customer service/GM for a character that can't spawn? Character name is Erik Rackham on US East Utensia
-
Thomas (Nostre)
(@NostreTweets) reported
@playnewworld Preventing people from logging in at a time where you are not playing for a long *** time? Its adding to the problem. "Punishing" players who are not playing for long periods of time is justifiable. It's selfish to block others from joining when not even playing. (perspective) 👌
-
ThatReallyOlddude
(@TOlddude) reported
@purrodie @orohdeo @playnewworld Sure, but when I picked my server day one, not knowing what servers were going to be massive, how is it my fault? They need to fix their ****, not punish people who want to play their game.
-
Matheus Aristides
(@iFrezzeM) reported
@playnewworld Please fix dungeon lag on BR servers!
-
RAZ
(@RAZ8CAR) reported
@playnewworld Why do we even have queues though? I understand wanting to place a 2k player limit on a server but this is ridiculous. Also! Where is a timer allowing you to re log in if you get kicked due to a bug or game logic error.
-
Greg
(@YankeeMN) reported
@smokinrbbq @playnewworld That’s (probably?) not against the terms of service. It being a sandbox game the response would likely be to go enjoy some sand somewhere else for a while. Even if it sucks.
-
Adrian
(@enjoiadrian) reported
@playnewworld ** !!! Please put in a logout grace period !!! ** - Getting disconnected (due to crashes or "lag errors") is really not fun, made even more infuriating when we are put to the back of a queue.
-
Fr33z
(@Insp_Clouseau99) reported
@playnewworld Lag detected and getting kicked out every 15 mins