New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/11/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 2ndpastthepost 2nd Past the Post (@2ndpastthepost) reported

    @playnewworld @Konyption Playable, what a joke!!! I was in the queue for 4hrs going from 1.6k to just over 600 when there was an error pop up... Now I am back of the queue again at over 3k... What a disgrace....

  • Mustii_66 Musti 🇵🇸 (@Mustii_66) reported

    Might actually refund @playnewworld because of these horrible login Q times.

  • Spiffman63 Spiffman (@Spiffman63) reported

    @playnewworld Ques will break this launch, I logged in at 34th position. Took 3 hours 10 minutes. The 1st slot took 30 minutes. Get in game what to I see in towns people running scripts are whatever to stay logged in. It's a problem, lock the servers down and increase server cap to resolve it.

  • AbelGion Abel Gión (@AbelGion) reported

    Third error in your queues. Shameful. @playnewworld

  • v_a_w_n Thanatos (@v_a_w_n) reported

    @CougarGamingSA @playnewworld Id be able to tell you if I wasn't sitting at 500ms ping and unable to kill even the first creature/monster whatever without lagging out and dying.

  • nlvez93 Nlvez93 (@nlvez93) reported

    @playnewworld @TheReal_SHANKS Please fix the servers you do have, getting an error message every now and then is annoying. Keep getting put back in qeueline..

  • KTengstedt Kristian Tengstedt (@KTengstedt) reported

    @playnewworld Is there any new information regarding either expanding the player cap or the tranfer to new server, it somehow feels like my char is taken hostage on a 2000+ queue server. Could be great to get moved to a server that is possible to login to as soon as possible.

  • EmpoweredHawk Emre Ş. Mecit (@EmpoweredHawk) reported

    @playnewworld EVEN WOW MAKES A SYSTEM THAT IF YOUR INTERNET HAS PROBLEMS OR IF YOU LEAVE THE GAME, YOU CAN GET INTO THE GAME AGAIN IN 5 MINUTES WITHOUT QUEUE... UNBELIEVABLE............

  • Homeskiz Homeskiz 👑🍌 (@Homeskiz) reported

    @playnewworld I've been sitting in your ap southwest que for 9 hours. For it to glitch when I'm at position one and start again.

  • NewWorld_ghost New World Ghost (@NewWorld_ghost) reported

    @playnewworld so we just get a message "lag detected" and get booted off and get put back to the end of the que df is this game....

  • Thawizzard1 Thawizzards (@Thawizzard1) reported

    @playnewworld the game seems awesome, would love to play it more. But I cannot manage to login, any idea when I won't have to wait in a crazy queue to play?

  • CameronAkaNeary Cameron Aka-Neary (@CameronAkaNeary) reported

    @playnewworld why does the too many login exceptions error occur? It's horrible waiting in an hour queue only to be given the error and have to requeue. Happened to me every time I've queued.

  • miwitv miwitv (@miwitv) reported

    to all the #PlayNewWorld hype.. if these pplz have understood that adding new server does not help solve the problem that I can't play with all my friends in the world? just saying..

  • Rainbowstar1994 Matze (@Rainbowstar1994) reported

    @SoulTv7 @IncredibleJ0ker @playnewworld That's not what he asked for. It's about being already ingame and having a random disconnected or crash.

  • EmpoweredHawk Emre Ş. Mecit (@EmpoweredHawk) reported

    @playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME???????? @playnewworld

  • EmpoweredHawk Emre Ş. Mecit (@EmpoweredHawk) reported

    I've waited over a 1000 people for queue then it finished and it said "failed to configure" then i went into queue again and i have waited a 1000 people again and i ve got an error again. Now I AM WAITING FOR ANOTHER 1000 PEOPLE ??? IS THIS A JOKE???? @playnewworld

  • 013D3V 013DEV (@013D3V) reported

    @playnewworld You don’t need to be ashamed of queue. You don’t need to be ashamed of connection errors. You don’t need to be ashamed of bad reviews. But you should be ashamed of not having a team to communicate with community. EU Servers - Worst gaming experience ever.

  • mrspookly J. Alderman (@mrspookly) reported

    @playnewworld the queue is abominable, even after adding worlds, I went from 90 to 750 in line...need fix or gonna insist refund

  • Afro46004926 Afro (@Afro46004926) reported

    @playnewworld @Chadesh working about it my ***, fix this bogus retarded *** crap @mm_loginservices_internalservererrorexception

  • EmpoweredHawk Emre Ş. Mecit (@EmpoweredHawk) reported

    @playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME????????

  • DeepFocus15 DeepFocus (@DeepFocus15) reported

    After waiting 3-4 hours in que I played for maybe an hour before lagging out because my ping was 2000. What ******** happened!? My server had a low pop yesterday and now the que is 1900 people. @playnewworld

  • Afro46004926 Afro (@Afro46004926) reported

    @playnewworld fix your damn queue time, being waiting for about 4 hours just to get kicked of the the queue, is down right retarted

  • mad35515826 mad (@mad35515826) reported

    @playnewworld Except, you’ll not actually play. You will be waiting in line. Problem is not fixed within a week after playing I’m getting my money back

  • therocks_gaming jay (@therocks_gaming) reported

    @playnewworld the queue times are bad, but the broken queue system on top is even worse. Get to position 5 in queue and throw me out? Now to the back after hours of waiting. Honestly...

  • NikkiNeverShout Nikki (@NikkiNeverShout) reported

    So is @playnewworld going to fix their servers or just nah?

  • bigboybungas bungas (@bigboybungas) reported

    @playnewworld @playnewworld FIX LAG IN EXPEDITIONS

  • GarryFoo Garry Foo (@GarryFoo) reported

    @playnewworld Can you please give the players that disconnect a 3 minute window to log back on? It is kinda ridiculous to wait for 1hour and once game crash the cycle repeats..

  • RisteiuAlex Alex Risteiu (@RisteiuAlex) reported

    @playnewworld Good day! Can you also please address the problem of getting errors while waiting in queue? It's very frustrating to wait in a queue for a couple of hours or more and suddenly and error pops are your queue time is resetted.

  • __nonickname Melmelada 🍑 (@__nonickname) reported

    @Rainbowstar1994 @Chadesh @playnewworld Yea imagine having a stomach ache that makes you **** like a fountain Imagine receiving a call Again that shouldn't be allowed but if servers were dimensioned to the amount of people wanting to join getting kicked wouldn't be a problem.

  • burcsez Burç (@burcsez) reported

    @playnewworld When will you solve the queue entry problem? After 1.5 hours of waiting, the login servers crashed and I went up to 1250 from the 30th!