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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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leo
(@locof6) reported
@playnewworld This is terrible form Devs seriously people need to do human things like eating taking or going to the toilet I mean if we log off you will never get in again or if you dc the day is finished 5+ hours ques is a normal thing everyday it's just silly you need to fix it at your end
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🅼🅰🅶🅸🅲 🆂🆃🆄 ✨✨💪💉!Fully Vaccinated!💉💪✨✨
(@juststu_) reported
@playnewworld You can stop moaning below. Just find a less occupied server, and stop following influenced streamers. 0 problems, connected in seconds.
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soLong
(@Katatoniable) reported
@kusqt @playnewworld Same issue
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Thomas (Nostre)
(@NostreTweets) reported
@playnewworld Preventing people from logging in at a time where you are not playing for a long *** time? Its adding to the problem. "Punishing" players who are not playing for long periods of time is justifiable. It's selfish to block others from joining when not even playing. (perspective) 👌
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Ellie
(@elimeretv) reported
@GEFERS0N_ @Glitch09UK @playnewworld A) you’re spamming this everywhere. B) many mmo’s have afk detection and disconnect. WoW and FFXIV for sure. Fallout 76. It isn’t a new concept.
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MrDead98
(@MrDead98) reported
@DudeAcheson @playnewworld Problem exists because each server is capped at 2k. A single clan can fill this out
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ThatReallyOlddude
(@TOlddude) reported
@purrodie @orohdeo @playnewworld Ur right. How ridiculous of me 2 expect the LARGEST COMPANY IN THE WORLD w/ the LARGEST DEDICATED SERVER SERVICE IN THE WORLD 2 b able 2 anticipate the interest n their game that THEY HAVE CLEAR INDICATIONS OF NUMBERS on. Ur telling me AWS doesn't know how 2 handle high traffic
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ً
(@5RAI5) reported
@playnewworld Need to go to the shop or do any other task while playing New World? Well sorry man, you are just gonna get kicked and met with a 4 hour q. Oh and we wont fix these issues we will just punish the players further :)
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Cece (SKARS)
(@CeceGaming4442) reported
No issues with queues when it comes to @playnewworld maybe peeps should try a different server instead of moaning so much. 🙈
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Aircy
(@jaydenstade) reported
@playnewworld whats happening with the massive lag oce/australia its bad
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Fr33z
(@Insp_Clouseau99) reported
@playnewworld Lag detected and getting kicked out every 15 mins
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Damien Scott
(@FakeDamienScott) reported
@Jersey9986 @TheRealJDPerry @playnewworld no, the dev's poorly thought out half cooked ideas are the reason this was an issue. there are a dozen different ways to make this a non issue in development but they didn't bother implementing any of them.. much like all of the other glaring issues from several betas ago.
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Travis Richardson
(@thetrav2721) reported
@playnewworld How about fix the fact I have to wait 4 hours everytime I want to play the game first.
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Alan
(@AlanMayan) reported
@playnewworld Worst thing you could do. Punish players that take a break instead of solving the issue - INCREASE SERVER POPULATION. We will continue to suffer hours of queues and will have to wait hours again to relog every time they need to take a break to make lunch or take the dog out.
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Jensen 🦇
(@radaway) reported
@playnewworld How about fix the queue situation first instead of being ***** about the fact people don't wanna queue for 3 hours because they wanna go eat for their blood sugar.
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Salan_666
(@666Salan) reported
@playnewworld Fight the Problem not the effect of the Problem
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Scott
(@Synergise) reported
@playnewworld Would really enjoy the transparency to suggest you are waiting for the average lvl of most no lifers to increase and then increase the limit per server so that not everyone is in the same spot creating server lag. The game is brilliant but your timing and cap per server is poor
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Bsyndicate
(@BaldSyndicate) reported
@playnewworld or fix your queues.
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Bosster
(@Bosster07) reported
@playnewworld You're kidding us, right? The players who have no desire for a 6 hour Q, just because they have to afk half an hour are evil for you? It is your inability in terms of server capacity, which causes this problem. So start with yourself before you punish the players for it! Fools!
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Mr.Gregorii
(@MrGregorii) reported
@playnewworld Someone who has to afk for 20 minutes should be forced to relog back in and wait in a 4 hour queue? Come on now. Fix the actual problem instead.
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Jered Deadlyshot
(@Deadlyshot16) reported
@playnewworld Loving the MMO grind again but it sucks not being able to run Expeditions do to lag / desync. Keep up the hard work. <3
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Vivalabry_
(@vivalabryy) reported
@KingVigors @playnewworld Seriously. Got disconnected because “lag detected” and had to queue again.
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BlacCobra
(@Champioee) reported
@playnewworld Why did you want to punish the afks when its your own problem that you made the server capacity so small
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Calibury
(@CaliburyTV) reported
@Slootbag @playnewworld or the few bugs that require a restart to fix! My quest tracking broke the other day, I had no choice but to leave it broken or be done playing for the day!
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ThatReallyOlddude
(@TOlddude) reported
@purrodie @orohdeo @playnewworld Sure, but when I picked my server day one, not knowing what servers were going to be massive, how is it my fault? They need to fix their ****, not punish people who want to play their game.
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FlynnWinch
(@AlmanaxWinch) reported
@zlatkoty @playnewworld yes, there was not enough servers, but to much is not a solution, and blaming solution for extreme mesures that will make future problems ?
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ShawnT01
(@ShawnT001) reported
@playnewworld You guys should make the character rejoin able after being kick by lag, or some reason so I don't have to wait like hrs to get back in game and get kick agian.
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RAZ
(@RAZ8CAR) reported
@playnewworld Why do we even have queues though? I understand wanting to place a 2k player limit on a server but this is ridiculous. Also! Where is a timer allowing you to re log in if you get kicked due to a bug or game logic error.
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Thomas (Nostre)
(@NostreTweets) reported
@playnewworld Preventing people from logging in at a time where you are not playing for a long *** time? Its adding to the problem. "Punishing" players who are not playing for long periods of time is justifiable. It's selfish to block others from joining when not even playing. (perspective) 👌
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Feruna+18
(@Feruna5) reported
@playnewworld It sure is rough when the dungeons are lagging for every party member so the last boss is unkillable.