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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Watson
(@craigwatson1986) reported
Constant “Lag detected” when trying to play #queueword now, wtf even is this game @playnewworld - HALF BAKED
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StiflersMom
(@StiflersMomTV) reported
@playnewworld Good job on your reactions so far. When can we expect a fix to the Delay in Dungeons? With a delay of about 5 seconds it's almost impossible to kill the Endboss without being way overgeared.
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AR-15 (Assault Rabbit) Russian BunnyBot
(@evil_bun_bun) reported
@playnewworld it 'detected lag' and tossed me from the game, I could relaunch from main menu, however memory consumption still up high, quit to desktop and immediate relaunch and it dropped to around 20% (from 63% or so) and it was fine for a while.
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VioletCoprinus
(@joshaverybrown) reported
@playnewworld How do expect people do play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite their being no queue, even now that our company’s server is at MED population.
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Alan
(@AlanMayan) reported
@playnewworld @LemmyBravo @playnewworld People need to take a 20 min break without getting kicked from the game to wait hours in queue to enter again. Solve the server capacity problem, afk people is not the issue here
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Chilli
(@chilli_thing) reported
@playnewworld Fix ya ****, Agartha server is lagging so bad that it make armine practically unplayable. Can you please try and solve this.
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Corey "Matt" Capetillo
(@VizualAbstract) reported
@teamevgasupport People are saying that @playnewworld exposes a problem with your @nvidia graphics cards. Are people with a #evga #geforce3090 not supposed to play #NewWorldMMO ? I installed the firmware update you released. My FPS was locked at 60
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Lukas
(@lkshrk) reported
@playnewworld Or wait 8hrs in queue to get a game crash after 15min of playtime😩
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𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷
(@AiryChip) reported
@playnewworld --> so, now to the question: Can I transfer a char from US to EU when you've gotten the EU-servers down from HIGH +2000 queuing at each and every one? Or are you making the char-transfer within the same region only? /hoping for answer
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remy
(@karlremy11) reported
@playnewworld FIX LAG DETECTED
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VioletCoprinus
(@joshaverybrown) reported
@playnewworld How do expect people to play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite there being no queue, even now that our company’s server is at MED population.
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MihaiC
(@Drunk_Pandaren) reported
@playnewworld Are Amazon and New World devs looking at the already happening issues with the game over using graphics card power and eventually breaking them? There are dozens of posts about it and also complaints. How sure is to play this game still? I am asking as an rtx 30 card owner
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Mysticalmaid
(@SamWitts2) reported
@playnewworld That's the plan, though I'm quite poorly with a cold and had less than 4 hrs broken sleep from coughing. 🤧 Hope my toon doesn't die in battle due to coughing and sneezing :P
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gothboy
(@ouuuuuweee) reported
FIX IT PLEASE WHY CAN ONLY ONE PERSON GET LOOT FROM KILLS HM??!??! @playnewworld
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Sergi Madrigal
(@LvsyanLoL) reported
@playnewworld I have a problem that when I got lag, you kick me from the game and I go to queue, there is any way could you fix that? instead of kicking me from the game, just leaving me there till I get my conection back? I would like to enjoy your game.
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Carlos J. Rodriguez Vega
(@tronexhx) reported
@playnewworld @LemmyBravo You guys kicking AFK players are lame. I would like to go to the toilet and have a meal without thinking I need to queue for 5 hours. Fix other things that are more important FFS
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محمد الجهني
(@M7md_95_) reported
@RPGProxy @playnewworld we all hav the staff we did it b4 and want to do it again the fix was we all quit the game and open it again and reform
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Raznac
(@Raznac1) reported
@playnewworld Is there an official place to report bugs, issues, or anything else constructive?
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David Kronblad
(@Whizeguy1) reported
@playnewworld Out of curiosity @playnewworld are the team also looking into the issue with GPUs dying? The game itself shouldn't be able to do so i feel like without faulty hardware, but still it seems to happen.
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gothboy
(@ouuuuuweee) reported
How do do people get loot from the same chest but not from animals??? Please fix thisss @playnewworld
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𝓜𝓸𝓶𝓸 𝓛𝓸𝓹𝓮𝔃 🍃💨🍄✨
(@LoaOfAnxiety) reported
@K1ngBees @playnewworld Was just talking about this! You definitely don't want to completely log out to fix something being wonky when there is a 4 hour + queue. 😩
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🟩Pomelo Errante🌋
(@ErrantePomelo) reported
@playnewworld im stuck since yesterday, fix your game.
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Azzavhar
(@Azzavhar) reported
@playnewworld Character list isn't loading up atm. Circle spins around for a bit. Then after about a minute, gives error: "Connection error. @ mm_connerr_rep_timeout"
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DPS Fitness/DazStan
(@DPSFitness_) reported
@OnepegMG @playnewworld I mean after having to queue for like 2-5 hours I don’t blame people. It’s not about the afk people it’s about Amazon sorting their servers so more people can play and less queue times, then people wouldn’t need to afk. Same goes for crashing it wouldn’t be an issue.
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KKV 🔴⚪️
(@420THgooner) reported
@playnewworld @brunopo_ “We are aware of this issue, please waste your life time and wait you idiots”
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Clarke Baldwin
(@Clarkeyb0y) reported
@playnewworld World capacity isn't your issue. It's traffic flowing into login queues that can't handle it. We fixed this after many years of work in WoW, and not being a techy I couldn't tell you how, but you are tackling the problem from the wrong side.
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Marty
(@Mar_TV_) reported
Greaaaat... 3 hour queue to get into @playnewworld play for 30 minutes then get lag detected back to a 1500 queue at peak time.... see you in 5+ hours aternum
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Mark
(@Crumbzology) reported
@WheaT0ast @playnewworld I only have issues with bosses and smaller groups of mobs tbh
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Kong
(@kongerz) reported
@playnewworld Please improve latency for APAC players. Getting almost 300ms ping in the Philippines. It's annoying when you try to craft / gather ingame and the progress gets cancelled, or your character randomly teleports due to delay issues. #playnewworld
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Bones481
(@Bones0481) reported
@jackanoryy7 @Adeptus_Addy @playnewworld If you didn't think you were doing something great or a service to the world then why report it. The player did nothing to you. Ppl are *****, moronic, and obtrusive to mention a few. Sorry you got banned but seriously if the player wasnt bothering you leave it alone