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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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2nd Past the Post
(@2ndpastthepost) reported
@playnewworld @Konyption Playable, what a joke!!! I was in the queue for 4hrs going from 1.6k to just over 600 when there was an error pop up... Now I am back of the queue again at over 3k... What a disgrace....
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Musti 🇵🇸
(@Mustii_66) reported
Might actually refund @playnewworld because of these horrible login Q times.
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Spiffman
(@Spiffman63) reported
@playnewworld Ques will break this launch, I logged in at 34th position. Took 3 hours 10 minutes. The 1st slot took 30 minutes. Get in game what to I see in towns people running scripts are whatever to stay logged in. It's a problem, lock the servers down and increase server cap to resolve it.
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Abel Gión
(@AbelGion) reported
Third error in your queues. Shameful. @playnewworld
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Thanatos
(@v_a_w_n) reported
@CougarGamingSA @playnewworld Id be able to tell you if I wasn't sitting at 500ms ping and unable to kill even the first creature/monster whatever without lagging out and dying.
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Nlvez93
(@nlvez93) reported
@playnewworld @TheReal_SHANKS Please fix the servers you do have, getting an error message every now and then is annoying. Keep getting put back in qeueline..
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Kristian Tengstedt
(@KTengstedt) reported
@playnewworld Is there any new information regarding either expanding the player cap or the tranfer to new server, it somehow feels like my char is taken hostage on a 2000+ queue server. Could be great to get moved to a server that is possible to login to as soon as possible.
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld EVEN WOW MAKES A SYSTEM THAT IF YOUR INTERNET HAS PROBLEMS OR IF YOU LEAVE THE GAME, YOU CAN GET INTO THE GAME AGAIN IN 5 MINUTES WITHOUT QUEUE... UNBELIEVABLE............
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Homeskiz 👑🍌
(@Homeskiz) reported
@playnewworld I've been sitting in your ap southwest que for 9 hours. For it to glitch when I'm at position one and start again.
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New World Ghost
(@NewWorld_ghost) reported
@playnewworld so we just get a message "lag detected" and get booted off and get put back to the end of the que df is this game....
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Thawizzards
(@Thawizzard1) reported
@playnewworld the game seems awesome, would love to play it more. But I cannot manage to login, any idea when I won't have to wait in a crazy queue to play?
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Cameron Aka-Neary
(@CameronAkaNeary) reported
@playnewworld why does the too many login exceptions error occur? It's horrible waiting in an hour queue only to be given the error and have to requeue. Happened to me every time I've queued.
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miwitv
(@miwitv) reported
to all the #PlayNewWorld hype.. if these pplz have understood that adding new server does not help solve the problem that I can't play with all my friends in the world? just saying..
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Matze
(@Rainbowstar1994) reported
@SoulTv7 @IncredibleJ0ker @playnewworld That's not what he asked for. It's about being already ingame and having a random disconnected or crash.
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME???????? @playnewworld
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Emre Ş. Mecit
(@EmpoweredHawk) reported
I've waited over a 1000 people for queue then it finished and it said "failed to configure" then i went into queue again and i have waited a 1000 people again and i ve got an error again. Now I AM WAITING FOR ANOTHER 1000 PEOPLE ??? IS THIS A JOKE???? @playnewworld
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013DEV
(@013D3V) reported
@playnewworld You don’t need to be ashamed of queue. You don’t need to be ashamed of connection errors. You don’t need to be ashamed of bad reviews. But you should be ashamed of not having a team to communicate with community. EU Servers - Worst gaming experience ever.
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J. Alderman
(@mrspookly) reported
@playnewworld the queue is abominable, even after adding worlds, I went from 90 to 750 in line...need fix or gonna insist refund
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Afro
(@Afro46004926) reported
@playnewworld @Chadesh working about it my ***, fix this bogus retarded *** crap @mm_loginservices_internalservererrorexception
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME????????
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DeepFocus
(@DeepFocus15) reported
After waiting 3-4 hours in que I played for maybe an hour before lagging out because my ping was 2000. What ******** happened!? My server had a low pop yesterday and now the que is 1900 people. @playnewworld
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Afro
(@Afro46004926) reported
@playnewworld fix your damn queue time, being waiting for about 4 hours just to get kicked of the the queue, is down right retarted
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mad
(@mad35515826) reported
@playnewworld Except, you’ll not actually play. You will be waiting in line. Problem is not fixed within a week after playing I’m getting my money back
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jay
(@therocks_gaming) reported
@playnewworld the queue times are bad, but the broken queue system on top is even worse. Get to position 5 in queue and throw me out? Now to the back after hours of waiting. Honestly...
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Nikki
(@NikkiNeverShout) reported
So is @playnewworld going to fix their servers or just nah?
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bungas
(@bigboybungas) reported
@playnewworld @playnewworld FIX LAG IN EXPEDITIONS
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Garry Foo
(@GarryFoo) reported
@playnewworld Can you please give the players that disconnect a 3 minute window to log back on? It is kinda ridiculous to wait for 1hour and once game crash the cycle repeats..
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Alex Risteiu
(@RisteiuAlex) reported
@playnewworld Good day! Can you also please address the problem of getting errors while waiting in queue? It's very frustrating to wait in a queue for a couple of hours or more and suddenly and error pops are your queue time is resetted.
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Melmelada 🍑
(@__nonickname) reported
@Rainbowstar1994 @Chadesh @playnewworld Yea imagine having a stomach ache that makes you **** like a fountain Imagine receiving a call Again that shouldn't be allowed but if servers were dimensioned to the amount of people wanting to join getting kicked wouldn't be a problem.
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Burç
(@burcsez) reported
@playnewworld When will you solve the queue entry problem? After 1.5 hours of waiting, the login servers crashed and I went up to 1250 from the 30th!