New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/14/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Funkmaster_Will William Rosales (@Funkmaster_Will) reported

    @playnewworld Anyone having issues with linking steam account for twitch drops? Every time I try to link it just goes back to (link your account)

  • Snido757 Snido (@Snido757) reported

    @Chadesh @playnewworld Don't play them for a problem @playnewworld caused.

  • matchlessmarx Marx (@matchlessmarx) reported

    @playnewworld New servers won't fix the queues. Did you guys do any research into mmos at all other than having a poor excuse for session based beta testers that have ruined every other mmo they tested? MMO guilds run in the 2-300 person bracket. 2000 server caps are laughable.

  • xHearte_ Hearte (@xHearte_) reported

    @_rocketmapache @JJustHarry @playnewworld Yeah just add to the problem, good idea

  • bulbabrablo . . (@bulbabrablo) reported

    @playnewworld please address the problems in dungeons, some servers are completely blocked from evolving since the Amrine Excavation is unplayable. Currently playing in Taparloka.

  • SirKnoe SirKnoe 👑 (@SirKnoe) reported

    @playnewworld What would be amazing is a queue priority if you crash. 5min grace period would suffice. K Tnx

  • emzeo85 Sim Emzeo (@emzeo85) reported

    @playnewworld When are you gonna fix the eu servers. Fed up with long queue times

  • 123pie111 Dylan (@123pie111) reported

    @playnewworld Sat in queue for 3 hours just to get a server error at 56 place in queue. I cant even play the game.

  • jackobuddy Jackobuddy (@jackobuddy) reported

    @playnewworld for people having issues loading the world and character list, changing DNS servers to 8.8.8.8 (Google) and flushing DNS seems to help in most cases. Let the devs know so they can fix the DNS issues. LMK if you need more details.

  • socialteeko Teeko (@socialteeko) reported

    @playnewworld the big problem is the people setting up walking macros, walking into walls to dodge the afk kicker.

  • Cerabis205 Cerabis (@Cerabis205) reported

    @playnewworld WTF ARE YOUR SERVERS?! IM AT 98 IN QUEUE AND I GET RESET TO 700 AFTER IT FAILS TO COMMUNICATE. FIX YOUR **** HOLY ****

  • ladytstorm_ Lady T Storm (@ladytstorm_) reported

    @playnewworld friends, is there anything i can do if i keep getting disconnected from queue due to an internal error? it has happened 6 times today and im not sure if its something happening on my side (internet is not the issue though, my husband is playing on the next room lol)

  • SunGlyde SunGlyde (@SunGlyde) reported

    All i wanna do is play @playnewworld coming in from work then I sit down and login to a 2000+ queue xd.

  • Vewociwaptor Alicia 🗿 (@Vewociwaptor) reported

    PLEASE @playnewworld I’ve gotten 2 errors while in queue I just wanna play 😭🙏

  • Lakez_ Lakez (@Lakez_) reported

    @Danumis_ @F1N4LL7 @playnewworld If they wanted 2k servers they should have only allowed 2k to sign up on that server. If their servers can’t handle more than 2 k or respawns in game aren’t tuned for it fix it. Saying there’s no need for more capacity is dumb.. more servers isn’t necessary the answer

  • MirxnChill 🧸 (@MirxnChill) reported

    @playnewworld fix this bullshit. how am i in queue then get disconnected from queue only to have to restart at 2k+ ppl again

  • pechthefarmer pechthefarmer (@pechthefarmer) reported

    dear @playnewworld , look like tonight im playing world of warcraft .... i keep getting disconnect meanwhile im in the queue .

  • Bearichaun Bearichaun (@Bearichaun) reported

    @playnewworld thank you for the lovely servers, waited over an hour to get to 200 left in queue just to get an error communicating error and have to requeue.

  • DeityDeath Death Deity (@DeityDeath) reported

    @playnewworld Please fix the quest to defeat overseer zane its impossible to complete

  • hoofhearted4 Hoof (@hoofhearted4) reported

    @delmontyb @playnewworld Idk about all that (I haven't played but just from what I've seen) but it has to be one of the most successful launches of a game of this size (despite the bitching). Though I played GW2 day one and idr issues either.

  • pinei__ pinei btw (@pinei__) reported

    @playnewworld PLEASE FIX THE DUNGEON PROBLEM ON THE ALBUR SERVER IN LATIN AMERICA, ALL WHO ARE ON THAT SERVER CANNOT PROGRESS IN HISTORY BECAUSE OF THIS DG BUG :/

  • made2begreater zachary agnew (@made2begreater) reported

    @playnewworld please can you guys makes it to where we can just take our character to a different server. im already level 21 and grinded alot i dnt wanna start over but 5 plus hour to get in the serve with a chance of an error is no fun

  • Phantomstrk Phantomstrk (@Phantomstrk) reported

    @playnewworld queue problem should be very easy to fix. Lock character creation on the servers that are at limit and add more hardware to allow those who have characters on the servers to be able to log into them. 3.5 hours in queue only to get queue disconnected, needs fixed

  • Spellfrost1 Spellfrost (@Spellfrost1) reported

    @playnewworld @playnewworld please help, my husband has queued three times for his world and he keeps being disconnected. I’ve never seen him more sad. User name is Theebigbang this is the second day he can’t play from this error.

  • Dodsfalle Nicole Bolander (@Dodsfalle) reported

    @playnewworld Can y'all impliment a grace period when people are disconnected from lag? Feels real ****** when you already spent 4 hours waiting to get on to dc 30 minutes later and then get put at the end of the queue.

  • Wolfvs_ Wolf (@Wolfvs_) reported

    Get to 1 in queue after being at 750.... "connection error" Reset to #1148 in line... nice @playnewworld x__x

  • AmazonMarzano Marzano Amazon (@AmazonMarzano) reported

    @playnewworld @StarBuck_83 restart all SA servers please, why EU and NA restart and SA doesnt? do ur fking job and fix all SA servers, we cant even play instances, we cant lvl up

  • IamTreave Will-I-Am (@IamTreave) reported

    @playnewworld The ques I can handle, but I cant handle sitting in que for 4 hours to be hit with an internal server error and be put at the back of the que!

  • JRice728 Joshua Rice (@JRice728) reported

    @playnewworld come on, enough is enough already… please get the server que issue under control… tired of waiting around for hours only to see my spot in line lost due to a different technical error or issue..

  • Navy_Wavyy Navy_Wavy (@Navy_Wavyy) reported

    @playnewworld Sat in q for 2 hours and got failed to join login queue really fun game wish I could play it :)