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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Zinsanes
(@zinsanes) reported
@playnewworld we have a bot problem in game farming nods is there anyway u guys can just change code daily to throw bots of this isnt fair
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Donpaulex123
(@donpaulex123) reported
@Feinnon @playnewworld @dev_katyk i also encountered such problem i was referred to eillot_coding on instagram they are experts at recovering hacked,banned,locked and suspended accounts
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RG | EvoCyberNation | Militant Fiver Alpha
(@evocybernation) reported
@playnewworld/@amazon, New World is a buggy piece of crap. The no clipping issues (mobs attack you through their butt), mob chain casting the same ability within 3 seconds, mobs not spawning properly, abilities being precast and multi-cast, dodging not working, and other bugs.
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Chronos
(@OverlordTime) reported
@krampaas @playnewworld They gotta fix the issues for the live servers first. You know how it is when they roll out a patch. They want to fix most issues before launching fresh servers. Wouldn‘t want a quest to be inaccessible or impossible to hand over right?
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Maan
(@TweetsvanMaan) reported
Anyone else having issues trying to transfer character from US East to EU Central servers in #newwworld? @playnewworld @dev_katyk any help? It says I need to delete a char on EU, but I only have one alt there on Barri. Would love to transfer my main to EU Central
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Tarellion
(@tarellion) reported
Still trying to figure out why there's no login music on @playnewworld
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Lomar Lak
(@LomarLak) reported
@playnewworld fix the anubian skin plz !! it doesn't look same in game
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stormbringer
(@retrogr35664579) reported
@playnewworld I'm curious, is it policy for your support to deny missing items existed because a character wasn't high enough level to have gathered the items himself? I've been dealing with support for over a month on this issue. Is it not possible I had the items traded?
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Kreynon
(@kreynon) reported
@playnewworld I've been asking about this ever since the seasonal event ended, which had a great login screen music btw, but now I don't have any login screen music. Is that a general problem, or my problem? #NewWorldMMO #NoLoginMusic
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WILD
(@Wildgamingz) reported
@no_quite @playnewworld Thats the problem though servers already hitting that cap. So I hope it’s gonna be increased on release
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Paul // Verone 🐱🏳️🌈🐱
(@Verone3784) reported
@playnewworld You moved me to Nysa, you idiots. Why merge worlds when you KNOW there are going to be login scalability issues?
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Josh Sims
(@simsastros03) reported
@playnewworld Asking people to wait another month is a hard thing to do. With attention span of people now game could be really dead in a month. And now if get a ton of people for release on 18th make more servers. Then when fresh comes out all servers empty again. Back to huge problem.
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Kicker
(@WW_Kicker) reported
@playnewworld Woohooo more queue's. Lag and queue's. Glad i have been supporting this game. Fix all the dang bots before you reduce player counts on servers!
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Its DayLoR
(@OussamaHouri2) reported
@hippocritamus @ArtSerov1 @playnewworld that's your problem if u refuse to pay .
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Austin
(@Fritolayboh) reported
@playnewworld I was just banned for another 6 days after paying money to transfer servers, what's the problem? I just had 2 6 day bans and ya'll ban again at 11 pm and the automated support is trash
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Bittersweet
(@DarklilithBlake) reported
@ButcherBunnyTTV @playnewworld obv you are a "PVP" player. The actual map is for max 1.2k ppl in the server. Now almost all EU servers have always 2k+ ppl. Impossible to play cause lag, desync etc There isn't only OP/war whatever. Crafter can't farm. Market is broken. GG
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Aaron Nicholson
(@NICO_OF_WAR) reported
@playnewworld Well how about we can try to go over the massive groups that usually lag spike servers and make it hard for small groups to defend there claims
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Donald Draper
(@Jedi450) reported
@BDScrubin @playnewworld The problem with that is it would punish kicking problem players from wars. War Cooldowns is the better answer.
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Maan
(@TweetsvanMaan) reported
Anyone else having issues trying to transfer character from US East to EU Central servers in #NewWorld ? @playnewworld @dev_katyk any help? It says I need to delete a char on EU, but I only have one alt there on Barri. Would love to transfer my main to EU Central
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SKYNYRD
(@SKYNYRD_DSG) reported
I am happy to see @playnewworld steam reviews go from mixed to mostly positive. They have done a good job with fixing the countless broken parts of the game and all the bugs. Now the game is ready for new content!
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Winterrose
(@winterrose5_) reported
@playnewworld How is it possible that no one is bothered by the fact dungeons don't have any freaking sounds other than town music for three months? Please fix it.
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Neki
(@Neki_Tata) reported
@playnewworld Is it worth coming back to this game, I put about 900hrs and quit do to lack of things to do and bug issues...
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8BitsOfGlory ❼
(@8BitsOfGlory) reported
@TheVenerableV @playnewworld with them showing this i would say yes. hang tight and wait to see what happens on the 18th and maybe a day into it. i'm sure more servers will be available but the real issue is people being patient with fleeing one place only to see the same issue sooner rather than later
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AmericanParadox
(@thehadsshow) reported
@JayOddity @playnewworld Agree with that 100%. Gotta be daunting for them to do a double release like this. Part of me also believes this is a potential bug fix issue. If the fresh start were released with Brimstone with undiscovered bugs, this would be a huge detriment. Now they have 2 weeks to fix it.
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Robert
(@PyroTekRob) reported
@playnewworld We need some US Central servers. Make it happen. Also you really need to address the Bot problem.
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Its DayLoR
(@OussamaHouri2) reported
@hippocritamus @ArtSerov1 @playnewworld giving free token transfers doesnt solve the overpopulated problems .
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Aaron
(@RaccoAttacko) reported
@playnewworld Respect for this. Can’t fix the problem, so you inform players. Love it!
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SwoleBenjiYT
(@SwoleBenjiYT) reported
@playnewworld LMAO. How about YOU prepare for the server queue instead? It's not OUR job. Fix it.
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ComicBooksPlus
(@4ColorCrack) reported
@TheKobyMoon @Therealflorr @playnewworld Ok but ppl only really start in waves asking for fresh start in September because of the hype of the new update. Ppl have to realize that Brimstone is their main concern & making sure that goes smoothly. Next they have to fix mega companies 1st or for a lot of ppl it's pointless
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Clama
(@Clama02016746) reported
@playnewworld so where are we Asian service！ i also wanna 80pings at agme!