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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wood
(@GamingWWood) reported
@playnewworld Only problem is there are people still in game as you are doing maintenance...? But my game shows I can't enter que. Can you not force kick everyone to start maintenance?
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Viley
(@VileySerpa) reported
@playnewworld What about the dungeons DE-sync/lag? We're with this bug for a entire week right now, for A LOT of servers (EU, SA, US). Please address it ASAP.
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SABER
(@ItsSABER_) reported
@PapaPulse @playnewworld Have not heard of this being a problem… so I would not say half of servers that would be hundreds of servers and half a million players maybe a server or two and they will likely nsturallly fix with this patch your server probably needed a restart
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tyllyn
(@tyllyn) reported
@playnewworld Fix the servers please :(
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TurnThePage
(@JesseFelstead) reported
@Mikes_gaming90 @playnewworld any update on this? Im having the same issue here
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WumbologistMD
(@WumbologistMD) reported
@playnewworld I'm getting an error that my world is under maintenance, but the forums don't indicate that is the case.
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HoneyDruid
(@Honey_Druid) reported
@playnewworld REALLY during prime time login server is down? C'mon man...
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Barkie 🎮🏳️🌈🇬🇧
(@Barkybamboo) reported
@playnewworld Is there anyway you can fix achievements in game, mine has an 88 number over it, but none of them show up and I can't give myself a title too.
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J_Ducks
(@J__Ducks) reported
@Irisht333 @playnewworld No warnings on ValHalla, only thing we received mid playing was "Lag Detected"
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GamersBoD
(@GamersB0D) reported
@playnewworld GPU issues.. are you and the GPU manufacturers going to sit and talk to find out what’s causing so many issues?
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SABER
(@ItsSABER_) reported
@Lyrcmck @playnewworld They have already taking multiple steps to lowering queue times and increased a few servers capacity a little bit there is no reason for them to go crazy solving a problem that will naturally be fixed in a week
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Wayne Moyer
(@wmoyer650) reported
@Barkybamboo @playnewworld That problem fixed itself for me when I logged in this morning.
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iamFreddyp
(@_iamFreddyp) reported
@playnewworld What about the issue with the radar?? Tracking of icons disappears after exiting expeditions.. 😡😡😡
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tremor
(@_tremorr) reported
@playnewworld Still not seeing a fix to the de-sync occurring in every expedition
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MonkeyTech
(@MonkeyTechKC) reported
@SlothsHere @playnewworld yeah thats not even close to accurate...plenty of people to back up their positive experience outside of server full issues. try minecraft, heard they are accepting players right now.
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Volhov Velez
(@volhov_velez) reported
@playnewworld when are we getting the free world move? so i can play with my friends since we all had to split because of the server issues
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Karl Thiele
(@Irisht333) reported
@Olathural @J__Ducks @playnewworld Was just in. Lag detected got kicked now saying under maintenance.
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Fulo - Owner
(@Fulosophyy) reported
@PapaPulse @playnewworld How is amrine bugged? I've run amrine about 30+ times. Never once had an issue, nor anyone in chat talking about? Also on the most populated server in the game NA East Valhalla?
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@Sulsalogan @Lyrcmck @playnewworld I'm disabled. My fat *** has nothing but time. I can sit in a queue for 3 hours, or 6 hours. But parents, people with jobs, students? They've only got so much free time in a day. Your stance on this issue stems from an attitude of "other customers problems are not my problems."
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Ashlyn
(@CaIIMeAsh) reported
@playnewworld Your login server is down for City of Brass. People cannot connect, but those still logged in can continue to play, and your server status page says everything is fine.
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Elementz
(@oElementz) reported
@Nhoxuz @playnewworld For sure there's lots that could be a bit better or could use some polish but for the price and what you get I have zero issues with the game. Most of the criticism seems blown out of proportion when the issues are very minor.
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Kip
(@KJaggerX) reported
@SWE_Motorizer @playnewworld I had no problems on beta with 3 people playing on my internet. I alone can’t get on at home now. Glad I can play at work
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld Nice! Still nothing on Lag Detected though...
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Crimson_Ether
(@CrimsonEther) reported
@playnewworld Fix Reap please, I miss using my Greataxe 😭
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Sci-Ky
(@BuddyJB3) reported
@playnewworld Please please please fix the janky combat. Im ok with running the same 5 quest over and over and over but the combat has gotta be better.
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Matt
(@SirMattDoesIt) reported
@playnewworld So no Amrine fix? Or did I miss it…? Because kinda lame people can’t do the main story past level 24 area…
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🌈shakesfists🌈VACCINATE🌈BLM🌈ANTIFA🌈
(@ikeptyourcat) reported
@Castled92 @playnewworld I can definitely see lag spikes and disconnects from the world during wars, though, but not this issue I am so mant others are consistently having. It seems we just have to wait until a server fix is issued, which suuuuucks.
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Debby_🥂
(@callme_debbby) reported
@discnted @playnewworld I Know a tech specialist that could get your account back they just got mine recovered I can’t help but recommend them to anyone that has the same issue I had it’s GREESTECH on lnstagram if you might need their help also
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🌈shakesfists🌈VACCINATE🌈BLM🌈ANTIFA🌈
(@ikeptyourcat) reported
@Castled92 @playnewworld I'm seeing folks having this same exact issue and reporting it on thw forums starting 7 days ago and still not being able to log in. This is something different.
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Zyntastic
(@Sarah17863848) reported
@Lyrcmck @Sweaty_Fat_Nerd @playnewworld Its because a more regular flow of in and outgoing players on that server will cause the queues to move along smoothly and more consistently. Ppl who avoid afk bans to not be stuck in queue literally contribute to their own problem.