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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ItsAdam
(@itsadamuk) reported
@SacrificedYou @playnewworld Funnily enough the solution to their problem is more "new worlds" xD
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Gerald | Mightygandolf
(@MightyGandolf) reported
@playnewworld This is awesome I hope these other bugs get addressed soon as well such as lag being very bad in certain areas of the map, I cant step foot in cutlass without lagging really bad. Also I hope the compass and map bug gets addressed soon. It's annoying have to relog to fix it.
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@jdel_9 @Lyrcmck @playnewworld Putting the blame on them instead of taking accountability for the issue they created- threatening them with penalties? They paid for this game and they'll lose access to it? For doing what they needed to do to circumvent an issue that is the company's fault? Lies and thievery.
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Beanman
(@Beanman2k16) reported
@playnewworld I didn’t see any fix on the armine excavation bug where all the enemies are desynced by like 4-5 secs makes the dungeon barely even possible to beat with the last boss hitting you by charging at you before you even see it move.
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Rogueofrot
(@rogueofrot) reported
@playnewworld Is this down for maintenance until tomorrow or just a hot fix?
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Andrew Nolan
(@PapaPulse) reported
@DanBackslideEsq @Fulosophyy @playnewworld Me personally, I am not having this issue on my server. I have just seen that it is a huge issue on most of the other servers and it seems like it should have been addressed last week
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NFType2Jams
(@NFType2Jams) reported
@Sata42g @Airistides @playnewworld Do not go to Monarch Bluff, Everfall, or First Light... I just got the boot after going to FL and turning in a few quests. Have been otherwise running in Cutlass with zero issues for an hour. Now I cannot get back in.
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fiercekittenz
(@fiercekittenz) reported
@playnewworld “Fixed an issue causing the barrel to not appear in “Pirate Stance” emote” NOOOOOOOOOOOO
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imHAKUuuu
(@imHAKUuuu) reported
@playnewworld US East Valhalla server down? the main menu shows my character as level 48 but I was level 51 before the game crashed. PLEASE tell me this is just a visual glitch and I didn't just lose hours of grinding.
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Vina (She / They )
(@VinaBlaire) reported
@Tour133 @playnewworld I dont think we need a group finder this is the issue with mmos. It takes away from the socialization aspect of trying to find people to run it with
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Joe🦥
(@SlothsHere) reported
@DeBierSjouwer @playnewworld Doesn't work for those in permanent bugs, sadly. - Does sometimes work for those JUST dealing with lag detected issues, for sure though!
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*fusion.*
(@FusionRL_) reported
@PapaPulse @playnewworld @playnewworld ps fix this
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Mig
(@DanBackslideEsq) reported
@PapaPulse @Fulosophyy @playnewworld On Valhalla, not having the issue myself either, but it's insane that such a gamebreaking issue isn't even being talked about by AGS. Plenty of posts on the official forums with only one response by CS saying they will elevate it, 2 days ago with no follow up.
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D.
(@Bluedemonde) reported
@playnewworld @playnewworld can we expect a way to contest and re-claim our companies? I logged in 2 days ago and my company wasn’t there anymore, I was actually put into someone’s company. The problem is I can’t reclaim the name of my company since it says that the name already exists.
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Celji
(@Celjii) reported
@SlothsHere @playnewworld I appreciate it. Out of me and my friends I'm the only one thats currently had an issue.. I thought maybe it was just my laptop but then my friend told me alot of people had the same issue. Its a very annoying thing.. got me killed multiple times
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Thrill_I_Am
(@Thrill_l_Am) reported
@playnewworld Whys is Cantahar east the only server down? and whats the ETA??
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Celji
(@Celjii) reported
@SlothsHere @playnewworld I'm going to do some tests tomorrow (it's 3am for me rn and I'm not at my laptop) lol. I basically freeze for a few minutes, then when the lag detected dissapears my character glitches back and forth, then boom dead because enemies were attacking me..
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Jason keeley
(@Jasonkeeley7) reported
@playnewworld Really no player transfer? The biggest issue was people couldn’t play with friends…..
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Sheep 🐑
(@theSheepsAsleep) reported
@playnewworld could you please fix your voice chat 😭 I wanna hear people
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MyReality
(@MyReali72239926) reported
@playnewworld The fishing quest is bugged fix it. I can't even abandon it cus the only option is "Reset" which doesn't fix anything
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Joe🦥
(@SlothsHere) reported
@Celjii @playnewworld Yeah I understand your frustration. I assume yours is just a recurring lag issue then as apposed to how I am where I'm 100% bugged like a gargoyle. - As annoying as it is to even type this, VPN's have pretty much solved 80% of those lag issues we found if you wanted to test one?
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wakkytabbaky
(@wakkytabbaky) reported
@playnewworld fix your login servers please thanks, didnt wait a week for queue fixes just to have the servers suddenly become unstable
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Shyruu Le What
(@Shyruu2) reported
@playnewworld DUDE where ******** is Macaria why haven't you posted anything about it? It's the only server down
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Larsen
(@Larsenontwitch) reported
@playnewworld Any news on tier 5 azoth staff not working in Shattered Mountain?
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Matt Hull
(@Jayhawk865) reported
@playnewworld your game is bugged. Fix it. Amrine Excavation is ******
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Celji
(@Celjii) reported
@SlothsHere @playnewworld I really appreciate it again thank you! It's nice talking to someone thats had the same issues because sometimes I feel maybe I'm the only one haha. Luckily it hasn't effected me too much, just seems to be at the worst times it happens xD
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Jeff
(@jdel_9) reported
@fatgaydisabled @Lyrcmck @playnewworld Yeah it sucks, but if you are away for half hour or longer, you are taking up space. Further exacerbating the queue problems.
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Ziphy
(@Ziphlol) reported
@playnewworld Any ETA on the fix on token cap not increasing with faction quest upgrades? Currently lvl 60 with a 25k cap on tokens and cannot get the weapons or the chest piece
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Joe Rubelowsky
(@JoeyRubes55) reported
@playnewworld Big issues on Carabas US East server post update,, might want to look into it.
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@jdel_9 @Lyrcmck @playnewworld This is a server issue, a design flaw, and everyone going AFK and trying not to be booted is just another paying customer trying to ensure that they can play the game when they have the time. They have the right to want to play the game they paid for.