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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lucifer
(@ItsLucifer_gg) reported
@playnewworld @PlaynewworldDE #NoRunicThread been grinding new world the last 19 days over 5h a day, non stop, trying to get Runic Thread. I got nothing, not 1 piece of it, and I need 10... Please fix these, it is not Fair!!
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William Morton
(@Morton_fishing) reported
@playnewworld Broken garbage .
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jat0rz
(@jat0rz) reported
@playnewworld Why is 500 stats no longer possible? Please do not take weeks to fix this one. Thanks!
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iZY
(@iZY03651173) reported
@playnewworld Finaly goodbye GA broken *-*
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James Flanagan
(@blacksmithjim) reported
@playnewworld Would be nice to try, but after the update I get the dreaded "malicious software detected" issue.
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Juswel
(@Juswel_P) reported
@playnewworld Fix the server please. Very laggy. Delay response. And Server not responding randomly.
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Handicappedkitty
(@handicapedkitty) reported
@playnewworld Hey guys. Have a question, as your game is total piece of **** and nobody plays it. Could you borrow your servers to Square to help them with congestion issues? Nobody plays your game anyway and servers are empty, and Jeff would be happy to get some extra money for christmas.
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Raphael Olive
(@Kakoiw) reported
@playnewworld Theres a bunch of aimboters on Lanka.. fix your ****
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Big_Headed_Gamer
(@BigHeaded_Gamer) reported
@ThomasW78165025 @playnewworld Everything is automated. You be lucky if you get a reply for a ban let alone customer service. Amazons trash at games. Stick to shipping service please.
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Obi_WanJabroni
(@ObiWanJabroniTV) reported
@ZachTWB @bradlee83100513 @playnewworld My only problem with that is it will make people not want to flag so they can use the mount. Once the map is like twice the size it is now they should add mounts. Then have a big portion of the map forced PvP with no mounts. It's very easy to get around right now.
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William Vanderpool
(@Liquidwillv) reported
@playnewworld Stuck on new world screen and yes my drivers are updated, vailded files even did a fresh install still same issue... Feels bad
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Darii Palacios
(@DariiPalacios) reported
@playnewworld Nice but im stock in the logo screen for 20 min... after the patch. Game its broken...again.
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BLACKBURN x92x
(@X92xBlackburn) reported
@playnewworld Mass transfer button is broke in storage, so now you can only transfer one item at a time. Please fix, this is ridiculous.
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JIN SAJIN
(@TheSajin) reported
@Liquidwillv @playnewworld same issue
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Robert
(@WanderinMisfit) reported
@Herrman84 @BabaStuka @playnewworld Exactly. You must never have played the first 2+ months. The joy of the DB loot error..
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.
(@JamesBerndt1) reported
@NewWorldFans @playnewworld Has anyone been having an issue where you can’t play the game because the game says “login prevented for suspicious activity”??? I left the game for over a month, came back, can’t play it anymore
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RG | King Burns
(@King_Burns01) reported
@XeroTornadic @playnewworld Well yeah no one is arguing that but a server merge is a symptom of a much bigger issue(s).
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Scott
(@Ativekk) reported
@playnewworld HEY AMAZON! Fix tanking! It is the Worst!
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FastRonin
(@FastRonin) reported
When @playnewworld support hangs up the phone on you 3 times and closes an open ticket 4 time and still has yet to solve an in game problem that net a company 300,000 in gold loss. All I want is a legitimate conversation with someone and cant even get that. This is terrible.
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Mason Pruett
(@BoneAlone2) reported
@BearsFanForLif2 @Champioee @playnewworld You didn’t transfer to a high pop server. Bro I moved to Valhalla and no issues. You went to a med pop server and made a dumb choice. Should’ve went high.
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Ash
(@Ash_MUFC_RFC) reported
@jmaymay1 @bradlee83100513 @playnewworld Yeah. A lack of mounts are a serious problem 🙄 What a ****.
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AJ
(@juskuromii) reported
@playnewworld Can you guys fix my non loading floor
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Nathan Reynolds
(@BrickbrigadeTV) reported
@JamesBerndt1 @NewWorldFans @playnewworld I had the issue once but restarting the game cleared it up for me.
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wyatt
(@kwatt62796) reported
@playnewworld Mybe I'm wrong but there nothing to help players who are not level 60 becuse of bugs and crashes/lag detected and main missions not working so you cant progress in main story.feel like im gunna miss out on all the Christmas event stuff and I starting playing day 1
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John Riordan
(@JohnRiordan) reported
@playnewworld I sure hope you fixed the armor mitigation issues that cropped up in the last few days of ptr. If not the game is going to be in a pretty degenerate state until it’s fixed
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RG | King Burns
(@King_Burns01) reported
@playnewworld There wouldn't be a need for a server merge if the major issues were addressed sooner.
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Bayu Permana
(@IamAYedai) reported
@playnewworld your game always freezing and crashing for no reason. i've spent an hour combined just to re-log in to your game. please la fix the ****** thing
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Rusty Bynum
(@manawar1960) reported
@playnewworld There’s not a ******* thing to do in this game once you reach the end, and the journey to get there is horrible. It’s a broken mess and this update will most likely be no better based on their track record.
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popmalcolm | mixed mayo arts
(@popmalcolm) reported
@playnewworld Are you also gonna fix something with one of these updates
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Christina (Rhodie86)
(@Rhodie86) reported
@playnewworld Please fix the sugar sap quest. It’s bugged and won’t drop the sugar sap from the young trees.