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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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LOCKDOWN
(@ABottari82) reported
@playnewworld Are US servers down? Trying to load up and I'm now getting an error message "No product information found.Cannot initialize game please contact customer service " was fine yesterday and exited to desktop by the menu. #NewWorldMMO
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Parlon
(@Archonman) reported
@playnewworld Make the crafting accessible to people with lives. Also fix the npcs for God's sake. We don't want to play a souls-like game, plus we want good rewards, not useless ones, especially when there is already a horrendous watermark system. Get your act together please.
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Korie
(@Koriekoolguy) reported
@playnewworld Didn’t the duplication glitch kill the game’s economy?
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Seth Russo
(@SethRusso8) reported
@playnewworld I’m not a game designer but I do know what it means to put out a quality finished product for a customer. This is not even close.. If I gave one of my clients a product that keeps having issues, I would have to refund for how upset they would be.
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Jannis
(@FluxxCode) reported
@Ludens79118368 @playnewworld Is the market still so broken? 😬
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld broken game , can you hire someone better ! Learn how to develop game and talk with players from Warframe devs, no need to nerf, instead that you can buff, why you not give anything to gamers in helloween and when u mess up countless times.
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KeyserSozeUAE
(@keyserS11076637) reported
@playnewworld AT least solve the problem where i need to kill 100 to get 1 drope weapons and salvage to get 2 parts how many hours is that hmm ?
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angelika 🥭
(@angelikaaow) reported
I love when new world crashes and ***** up my pc every time, pls fix your game @playnewworld !!
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Craig
(@CraigOSRS) reported
@playnewworld Maybe you should fix the dozens of known bugs and issues first
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Jack
(@jham710) reported
@BrainStavo @playnewworld @amazon Idk if id expect much.. They got back to me saying I'm perma banned with no chances of getting it fixed or them willing to receive any more emails about the issue. Pretty ******
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andrew thorpe
(@Thorpe1987) reported
@playnewworld How about fixing your buggy game new world, instead of introducing new issues constantly? Over a week of furniture issues, and now the trading post still being down days later in EU. Completely unacceptable, especially given the lack of updates on when you are fixing this.
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LilSaint
(@LilSaintcsgo) reported
@playnewworld please hurry with the market. i am unable to play the game since im out of repair parts. all gear broken and cant buy or farm new parts....
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Rick Cal
(@Riccalabro) reported
@playnewworld I hate to say this beacuse i love the game but, right now this is unplayable, how long do we have to wait to use the TP? i can't believe is still closed. At this point you should just shut the servers down, give back all the money, rollback everything, fix it and start again.
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Ash4u
(@artishod4) reported
@playnewworld HOw long do we have to wait that you fix trophies and market ? how long people must wait how many mistakes youv been doing since the start . put your sht together asap.
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Chris Crook
(@Britnocker) reported
@playnewworld Over 400 hours in in EU server and I've given up, literally every day I turn the game in theres issues...wether it be stupidly long down time for updates, server maintenance or disabled traders again. At this point the game is now set to be added to my steam archive
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Ash4u
(@artishod4) reported
@playnewworld When y are going to fix furnishing trophys etc... its getting really annoying.
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Sella
(@selladorlolTV) reported
@playnewworld stop coming out with new stuff and fixing stuff before all the lag and bugs. Game is unplayable just make it smooth
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KeyserSozeUAE
(@keyserS11076637) reported
@playnewworld When you gonna open the trade post am this far = to quit the game i cant repair my items all armour broken all my inventory items are broken cant sell them now yea ty also no tp left stack at shattered mountain hard to get parts HERE WHAT THE HELL YOU DOING !!!
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@minofwarhammer @playnewworld Also, you're exaggerating. There have not been patches or downtime for 3 hours every day. But hey maybe you should pass on your wisdom about how they should not fix issues and just let the game be buggy. Are you a duper? Is that why you're salty? You don't like them fixing it?
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Mamat Kegelapan
(@MamatKegelapan) reported
@playnewworld Broken game
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Jon Birk
(@jon_birk) reported
@playnewworld My favorite part of the game is when you work your *** off spending hours collecting mats then go to a crafting station and it DOESNT FKN WORK! FKN FIX YOUR GAME!!! 🤬
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Mamat Kegelapan
(@MamatKegelapan) reported
@playnewworld Broken game
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Ono
(@OnodaTV) reported
@Deorant @playnewworld Seriously, some level of in-game moderation needs to be implemented. I'd even do it for free, I just want to help fix what and where I can.
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James Israel Festus
(@JamesIsraelFes1) reported
@LucasMunday97 @playnewworld Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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filthy casual bear
(@bear_filthy) reported
@playnewworld Can you fix alchemy chests ? Have them drop ingredients for making potions, more mote drops, schematics for arcane items. Right now these just are not exciting at all and we joke about how awful they are
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Mossman
(@mossman78) reported
@playnewworld Can we please have an update and projected fix for EU Central Trading Posts please? THIS IS AWFUL!!
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld when auction house will be available its still not working !?
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Ash4u
(@artishod4) reported
@playnewworld PUT BACK MARKET FIX ISSUE WITH TROPHIES GOD DAMN ITS BEEN SOOOOFU long time
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld I wish to play action rpg game but dungeons are locked and not rewarding. 99% of time i do nothing just farming SUPER BORING, almost no teamplay ,except rare elite farm and low level dungeons. Broken Farming simulator 2021 :(, game is empty hard to find even elite farm now
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Shitter Geek 🚀✊
(@ShitterGeek) reported
@playnewworld We seriously need more than one transfer. My server is dead and i am getting sick of having no one to do missions with or anything else. My map is dominated by one colour because you literally destroyed the game. And now the game is even more broken in so many areas