NBN

NBN Outage Report in Palm Island, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Palm Island, State of Queensland 02/02/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • boonydoll Matty.T (@boonydoll) reported

    Hi @TPG_Telecom Just wondering when I leave your nbn service whether the modem needs to be returned?? Thank you for the prompt response

  • Josephcoinstag Josephco.instagram (@Josephcoinstag) reported

    @iinet so 7 days (and many hours on phone) without internet after transferring from adsl to nbn..All because of misinformation from iiNet about a modem that I specifically asked about before I requested the transfer. 2 questions: how you going fix this? Why are you charging me?

  • lepparda Adrian Leppard (@lepparda) reported

    @NBN_Australia No internet in Rozelle again. Why is this service so unreliable, its like living in a Third World Country!

  • TrjnRabbit Adam Wells but unironically tired (@TrjnRabbit) reported

    .@NBN_Australia my provider has said that this scheduled maintenance was put in the system 10 min before the outage and that it has been entered twice. So, despite receiving a notification that it is resolved, I am still offline because the "scheduled" maintenance is underway.

  • becsmedley Rebecca Smedley (@becsmedley) reported

    @NBN_Australia According to that link, which I’ve checked multiple times this past week, there are no issues. Unfortunately @Telstra are next to impossible to contact now because I would very much like to report it and get it sorted. I guess my next step is changing providers?

  • jschew1 Jonathan Chew (@jschew1) reported

    How many days does it take to get a call back if you ring @NBN_Australia ? 20 business days apparently I am told. For a call back, not to actually address the problem.

  • Seantheprawntw sean-the-prawn (@Seantheprawntw) reported

    @jendudley @POTRM @dailytelegraph We live in bushfire prone area. Whole street evacuated 2012 raging fire in our area. Mobile signal appalling have to walk outside onto the road for signal. Power outage means no nbn plus no landline. Dangerous situation when no emergency warnings can reach us. Central Coast #nbn

  • lepparda Adrian Leppard (@lepparda) reported

    @Telstra Anyone know why the nbn is down again!!

  • 10kfreemen sǝᴉlᴉɯɐɟ ɹᴉǝɥʇ puɐ uǝɯ ǝǝɹɟ puɐsnoɥʇ uǝʇ (@10kfreemen) reported

    Love that my NBN modem has a 4G SIM in it for when the NBN is regularly down. Hate that my house doesn’t get 4G reception, ever.

  • Babar_82 Babar Thaheem (@Babar_82) reported

    Hey @Telstra I waited in line for 45 mins to get my internet working and the line dropped or the agent hung up. This is ridiculous now I have to call again and do this during working hours ! Your NBN service has been down since morning.