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NBN

NBN Outage Report in Palm Island, Queensland

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Palm Island, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Palm Island, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dorman_keith
    Keith (@dorman_keith) reported

    @Optus George. This issue has been going on for over a week. The NBN tech now has. It shown up for two days. And your DMs are taking hours to be returned.

  • fredanurks
    Freda Nurks (@fredanurks) reported

    @NBN_Australia Nbnco, broken link, pls fix. 🙏

  • bruzo2
    Bruce Cook (@bruzo2) reported

    Hey @Telstra_news I’ve done what you suggested and it doesn’t help. I need you to fix my NBN problem but I can’t contact. Give me bloody phone number that has a person on the end!

  • BlackCa31110899
    Black Prole Cat (no crumbmaiden) (@BlackCa31110899) reported

    No gas to my building so no shower or cooking. With all the storm damage it won’t be fixed until tomorrow at the earliest. And now no NBN with no repair date available. Bit stressed out because I’ve got a lecture and tute tomorrow and an assignment due Sunday. **** 😔

  • elwell2000
    Andrew Elwell (@elwell2000) reported

    Uh, financial review states that "NBN Co is obligated to connect regional Australia using its fibre-to-the-premise broadband network and its $100 million Sky Muster satellites." Exactly _which_ premise got fibre, because it wasn't this one...

  • MeckeringBoy
    🌺Michael Dowling 🌺💉💉💉#ICACNow (@MeckeringBoy) reported

    I had a scheduled service call this morning for a @Telstra tech to call come & fix my slow glitchy nbn broadband… I waited. No call. No visit. No message. I messaged & rang Telstra. I find out that (without any consultation) the appointment is now Friday arvo. 🥲Must do better.

  • ORIONBLUE5
    ORIONBLUE 🐋🦈🐟💉💉💉 (@ORIONBLUE5) reported

    @sewer_louis @noplaceforsheep Well the NBN doesn't work well when your power goes off ..and mobile towers, the batteries don't last more than 12 hours( being generous) ..

  • one_laziest
    OneLaziestBubbles (@one_laziest) reported

    @killerdimmy @A1nowy Don't even get me started on what a cluster **** NBN has been. From what I've seen and heard is that it's decreased our speed.

  • mulgar
    Michael Green (@mulgar) reported

    Of course as a retail customer of an NBN service we have no path to contact NBN for further assistance. Essentially at the mercy of 2 providers, neither willing to assist.

  • mulgar
    Michael Green (@mulgar) reported

    I switched to @Aussie_BB in Oct-21 on the recommendation of exceptional customer service. On 22-Dec-2021 @NBN_Australia. ABB's handling of this has been disappointing, just blaming NBN and not providing any meaningful assistance.