NBN

NBN Outage Report in Palm Island, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Palm Island, State of Queensland 11/25/2025 17:30

November 25: Problems at NBN

NBN is having issues since 05:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • bmbmoto45 Bruce Andrews🇦🇺🍀🍀🇦🇺 (@bmbmoto45) reported

    @NBN_Australia Tried all this and it has made no difference the NBNis worse than ADSL was the problem is the copper from the node and you guys know it I would give anything to have internet that works like those that have fibre to and from the node

  • sydutg Josh (@sydutg) reported

    @Jay_Wess my Optus NBN in 2220 also went down today, I can’t contact anyone at Optus via phone, app or Twitter, have you had any luck?

  • andrew_thaler Andrew (of) THALER 4 Monaro (@andrew_thaler) reported

    @Telstra The issues started when you installed the 4G It has never worked properly, for about 4+ years now. We constantly complain. I had to install NBN which means I can get wifi coverage inside my workshop, but bugger-all across my 100acre farm. Are we not important here in Nimmitabel?

  • Josh_Will_au Josh (@Josh_Will_au) reported

    @roobiefox Sadly a person I work with has just had her life turned upside down by a scammer pretending to be from the NBN. They have taken a significant portion of her savings & caused real anguish. Be aware and never give out personal details to unsolicited calls no matter how convincing.

  • vuatimvui timvui (@vuatimvui) reported

    Oh what NBN down again in area 2143 @Optus …cutting in and out…on and off…when is this gonna end and stay on for good! Hope it better be a good reason rather than just blaming on the weather. What’s the eta on this time?

  • fusionmolly2 Fusion/Molly (@fusionmolly2) reported

    Optus what about the oldie that dont have a mobile phone and only a landline with nbn that doesn't work how do they ment to call for help do you even care?

  • minimalist_ic mininalist_ic_living (@minimalist_ic) reported

    @NBN_Australia I am still waiting for a solution. Still stuck in the ping pong match between @NBN_Australia and @iiNet #nbn #InternetShutDown

  • thekernel18 TheKernel (@thekernel18) reported

    @optus NBN outage I have no internet in Roselands 2196 since 7am today, I can't get through to you to report it, your 24/7 help app chat is not responding. Where is your commitment to customer support?!

  • donnamarie1221 donnamarie1212 (@donnamarie1221) reported

    @Chincemcmahon @Optus @NadiaM1000 There is heaps of NBN outages in Sydney today. 3 of my Sydney buddies offline at the moment and I think it across several service providers. Issue with NBN infrastructure impacted by severe weather. Hope you get back online soon

  • vuatimvui timvui (@vuatimvui) reported

    Oh what NBN down again in area 2143…cutting in and out…on and off…when is this gonna end and stay on for good! Hope it better be a good reason rather than just blaming on the weather. What’s the eta on this time?