NBN outages and service status in Palm Island, Queensland

Problems in the last 24 hours in Palm Island, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Palm Island, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deevitha (@Deevitha_) reported 10 minutes ago

  Finally bit the bullet and got Starlink installed. Highly impressed, the speed and stability runs everything beautifully. We haven’t had a single circle of death anywhere. No more dealing with the shortfalls of NBN lines, poor workmanship and dodgy patchwork repairs. In our exit survey from the old company I let them know the reason for leaving was the poor service the NBN infrastructure can provide, and now that customers have another choice we aren’t limited by the failing system. Highly recommend the switch if you have been considering it.

• 
  Spider Mother Gwen (@GwenMotherS) reported 15 minutes ago

  @ClioAite Could be a nbn formating issue call ur provider and check something hasnt gone sideways with ur modems formatting or connection to the wider nbn network

• 
  mutantmonkeybutt (@60YOGamer) reported 15 minutes ago

  @PaulBongiorno Try living in rural Vic and getting an Australian made fixed satellite NBN service. Up until Starlink our snowfields resembled dial-up and we could not watch a streaming service without the loading circle popping up every minute or two.

• 
  Orstraya (@orstraya) reported 15 minutes ago

  @FarCueCunce Contractor for NBN Co. My olds were hooked up 10yrs ago and while they used the existing Telstra conduit to the house, the inside install was terrible - left a big hole in the wall behind the NTU, which let spiders into the house until I found it years later and patched it up.

• 
  Garfield C. Reynolds (@GarfieldR1966) reported 16 minutes ago

  @NBN_Australia My internet is still regularly broken. I constantly report the problems to my provider. Who asks me to wait while they check with NBN. And says you tell them work is ongoing but that no estimate is available for when this will be fixed!!! Thanks for the runaround

• 
  Viscount Dave, The Vaxed (@ExpertOracle) reported 16 minutes ago

  @NBN_Australia G'day! We are renovating and need to replace an early NBN FTTP box and power supply with the new NBN box. Our ISP says to contact you, but there is nothing on your website that addresses this issue. Please help!

• 
  Doug (@Doug39270057204) reported 17 minutes ago

  @Batman2242 And starlink actually works. Our nbn connection is garbage.

• 
  Scott Nixon (@MrBrokenEyes) reported 19 minutes ago

  Ummm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.

• 
  Geoff Payne (@geoffrey_payne) reported 19 minutes ago

  😒 had FTTP NBN connected 2 weeks, incredibly slow speeds, pages don't load & sound intermittent, NBN website says, any/all issues regarding performance MUST go to ISP, they are charging me for 500 Mb/sec.....I'm receiving 80 Mb/sec download speed currently @NBN_Australia 😞

• 
  Maddie Latham (@MadLatham) reported 20 minutes ago

  My phone reception has been having issues, yesterday the nbn carked it and I got spat on (my bag) by someone in Footscray. I’ve ordered $60 worth of coffee this morning, had 2 long blacks and I’m about to walk the dog in the rain and go to a bathhouse this arvo.