NBN outages and service status in Palm Island, Queensland

Problems in the last 24 hours in Palm Island, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Palm Island, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Wall (@BaronPhilbert) reported 3 minutes ago

  Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

• 
  Terry Corby (@TerryCorby57986) reported 3 minutes ago

  @DaveMcG67 @Ausbobsmit @lauren_vasiliou Like Snowy 2 you mean started by LNP at a cost of $2B now estimated at $42B an LNP project or the NBN which cost us $110B more under Abbott& Turnbull for a far inferior service.Neither the right or left r great project managers.

• 
  jagdtigger (@panzer_VI) reported 6 minutes ago

  @eevblog If that is the mobile plan you bought, TBH it was to be expected. Every NBN customer in that same are is looking for an easy temporary solution......

• 
  Peter 2.0 🐁🌸 (@PeterPeterV20) reported 7 minutes ago

  @WazzaGc @PaulineHansonOz Omg don't get me started on the NBN... Mostly poorly designed network and rollout

• 
  bob (@BrettS69) reported 10 minutes ago

  @EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.

• 
  M (@imboudee) reported 11 minutes ago

  @Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.

• 
  Berry Straw 🍓 (@ddnnddc) reported 14 minutes ago

  ACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.

• 
  bek_lenin (@bek_lenin) reported 15 minutes ago

  @robb_j_m NBN is free, however the providers are the ones who charge. But the infrastructure itself has always been free. They upgraded our home for free, changed over faulty equipment, for free. As for price get about 300mbps DL for $80 a month. Not bad. Super reliable. Happy.

• 
  Jay (@TheGreenGoat79) reported 18 minutes ago

  @bobslidelx @JacintaAllanMP I've got 2 more weeks on current project than have about 20k of drilling left in sydney (installing goverment fibre optic network, like nbn but not ****) Then hopefully at the end of this year start of next we are either doing ali ce springs to darwin or toowoomba to chinchilla

• 
  Cdbrown (@BrowntownBrew) reported 18 minutes ago

  @DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.