NBN

NBN Outage Report in Palm Island, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Palm Island, State of Queensland 02/04/2026 22:40

February 04: Problems at NBN

NBN is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • petermeth Peter Metherall (@petermeth) reported

    @GreenJ @Telstra @NBN_Australia I have found TPG to be almost faultless and when I did have problems I spoke to a human located in Oz who managed to fix promptly. Friends with the same provider agree 100%.

  • tertius_keen Mark Randall (@tertius_keen) reported

    @Telstra It was great he could only speak on NBN faults, not on why the mobile wifi was so slow. NBN tomorrow, by then issue may have corrected itself. Still Archadian .14 , Huawei 5.97 , reason maybevhe said was that Wifi on Archadian limited even though on unlimited plan. Go figure.

  • OpusTerry Terry Boyd (@OpusTerry) reported

    In order to have a telephone line, telstra told me that they can simply connect it to my NBN. Which I don't have - and can never have because it seems that my place doesn't exist, even though I *was* being billed by them for the phone line that was at this address:(

  • liverpoolfcsyd Liverpool Fan (@liverpoolfcsyd) reported

    Somebody from @Optus finally called me back regarding to my constant dropouts and the technical team blamed That I have too many devices connect to the network and also I have an Xbox connected that’s why I’m getting constant dropouts WTF … @NBN_Australia

  • Phil98529731 Phil (@Phil98529731) reported

    @peters_malcolm I just read the article. How f**ken stupid is this government. They create a company called NBN Co to provide (well original plan) a fibre network to most Australian homes. That basically shut the Telstra cable network down.

  • PurposePorpoise ThePurposePorpoise (@PurposePorpoise) reported

    My internet has gone down for no reason - I've tried everything to get it sorted but I think the nbn box is buggered. No streams till it's sorted sadly but I'll be back!

  • OzStomper Stomper 💉💉💉 (@OzStomper) reported

    @RandaltsRandal My father got scammed by someone claiming to be a technician from NBN. He like most Australians was having NBN problems so easily fell into the trap. Be wary!!!

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    @anzacthedog Hi Frances, we're here to help get to the bottom of what's going on. Are you using a Vodafone nbn or 4G Home Internet service?

  • tweets3rdeye Sandy Watson (@tweets3rdeye) reported

    @RandaltsRandal 1. The NBN will never contact you, only your Retailer can (say if in your situation Telstra) 2. If you (or you son) reported a connection problem, your Retailer, if necessary, will contact the NBN themselves and then get back to you with the outcome (eg problem was a NBN issue).

  • Phil98529731 Phil (@Phil98529731) reported

    @peters_malcolm Biggest problem in the bush is just what towers are we talking about ? We now have more bloody infrastructure duplication with Telstra towers (mobile network) and NBN towers.