NBN Outage in Parramatta, State of New South Wales

Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont

@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o

LNP Plans to date: Failed NBN, Failed Murray/Darling, Sports Rorts, Carpark Rorts, Leppington Triangle Rort, Aged Care, Quarantine, Vaccine Procurement, and the doozy - Net zero “as soon as possible”. Now? “Follow the National plan!” LNP: Planning To Fail #insiders

Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

@MrKRudd @AnnastaciaMP You are such an armchair critic, you failed in so many ways you are not in a position to criticise others, pink batts, nbn, the boats ffs, explain your actions on these issues and I swear I will never criticise you again

From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

@Telstra My nbn not working

@gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.

@JohnRHewson You must know already that there is no shame in this government. Robodebt, NBN fail, Aged Care NEGLECT, Biodiversity & Extinction shame, all before starting on MDB disaster and ongoing corruption at a level never seen in Australia and an economy fallen from 3rd to 25th in OECD.

@JohnRHewson Well the ALP decided upon the NBN a bad decision from day one and Turnbull continued the process yet again a bad decision. John may be you need another provider

@JohnRHewson I live in North Ryde we have poor mobile phone coverage (all telcos) but if I have had a videoconference I had to use mobile connection and my uni kids did same for exams etc. @foxtel NBN hopeless. Trying a new retailer to see if improves.

Are we surprised the government's roll out of the vaccine is so bad after seeing their NBN rollout? #QandA

@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

@iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?

@SBSNews Thank god we got out of the silly outdated security breeched diesel Submarine Labor government deal. Too bad we couldn't get out of the NBN deal as well! LOL

@dwjperry Will try. there are so many elements that could go wrong - my software, hardware, wifi signal, router NBN box, and all of the stuff going out from there. It gives me a headache!

@TheDSingularity Telstra's shocking customer service is renowned. For info only: my voice calls to Optus get answered immediately by friendly competent staff, and my Optus wireless broadband internet service provides unlimited data at speeds ~100Mbps or faster (and is way cheaper than the NBN).

@NBN_Australia Yes I have and I left a complaint with them, however the fault is not theirs it's yours. There's "Scheduled Maintenance" for us that's spanning over 8 days and my ISP has told me you've flagged them as "Infrastructure upgrades". Why is this happening now when everyone is 1/2.

In Australia, more players seek to operate in the #NBN backhaul space. This sounds great for customers, but it can lead to problems with the quality of the commercials, service level agreements & services. Wholesale differentiation therefore has to be grounded in service quality.

@Optus Any idea when the NBN line issues will be fixed in Essendon?

Exetel NBN went down again in Caboolture, internet light flashing on router, no access to my site via http or ssh, restart router, wait 10 mins, internet ok again

@OncerebornLOL Hi there, we hope you've reached out to your nbn Service Provider about this? Our team will try and minimise any disruptions to your services as much as possible. However, sometimes a fault may occur. Please reach out to your provider to conduct a line test with you. ½

@QuackDetector I wanted to become a 5G hotspot so i could quit my job and retire. I new i could get rich with minimal effort selling my signal to disgruntaled NBN customers at a reduced rate.

@NBN_Australia Yeah fix your dogshit network, I’ve got terrible internet speeds & you’ve failed to contact me to fix it like Internode said you guys would.