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NBN

NBN Outage Report in Parramatta, New South Wales

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Parramatta, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Parramatta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Parramatta, New South Wales

The most recent NBN outage reports came from the following cities: Sydney, Parramatta, and Ashfield.

CityProblem TypeReport Time
Sydney Internet 9 hours ago
Sydney Internet 1 day ago
Sydney Internet 2 days ago
Sydney Internet 3 days ago
Sydney Internet 3 days ago
Sydney Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Parramatta, New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @Stella_Cluster @DoctorKarl Once you are on NBN,(basically everything) , no power,no phone. Solution is to add back up power where the premiss connects to the network apparently.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • phazzles
    Phazzlcron Persei 8 (@phazzles) reported from Sydney, New South Wales

    Nbn is down

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB I’ll have to call in later, but you definitely have the updated email as I’ve been getting invoices there for many months now. Is there a separate system that sends out the NBN outage notification that doesn’t just use current email on file?

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    @isaacfloyd13 @PaulFletcherMP So another $480m spend on NBN.....an NB that they fkcd.....double what they said spend, 2years late & we are now 22 down the list WW....A total FU......overpriced, underspeed & full of spin

  • DianaRyall
    🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South Wales

    So tired of intermittent slow nbn

  • Q_dog
    Quinny, 🔜 hoping to host YOUR convention, call me (@Q_dog) reported from Sydney, New South Wales

    @ScottRhodie @exetel Yeah was very happy to go back to internode and return to a normal NBN service!

  • yueh
    Steven Yu (@yueh) reported from Sydney, New South Wales

    NBN down...

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • Ms_Stevenson_VP
    Ms_Stevenson (@Ms_Stevenson_VP) reported from Sydney, New South Wales

    @domnixon1984 @Internode @nbn I am going through this same mess at the moment. So poor. I understand things got wrong but the whole customer service process is a mess, I'm furious!

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • ThomasHNguyen
    Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • Bazzio101
    Bazzio101 (@Bazzio101) reported from Sydney, New South Wales

    @DianneCostin NBN had been down 3 hours here. #LNP 101

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @DoctorKarl So sad that NBN is a fail completely system, rather than a Failsafe system.

  • DianaRyall
    🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South Wales

    We are a decade behind with fast internet. Do you trust the #LNP to fix the #nbn? If not, #PutLNPLast

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • stokes400
    Liz S (@stokes400) reported

    @Telstra I’ve got a complaint in the system already, been to the local store, Spoken with a telstra representative about 10 times and nbn twice. Im extremely tired of being asked to escalate. Cannot this be done by telstra themselves.

  • ruemorguerecord
    Rue Morgue Records (@ruemorguerecord) reported

    @NBN_Australia outage in Victoria right now???

  • DavidBakerCPA
    David Baker (@DavidBakerCPA) reported

    @Telstra You slowed the service because we went over the monthly allowance but that is too slow. Simple applications like mail which can operate slow speeds are timing out. For NBN should be about 10 times that

  • FaultyMusic
    Faulty (@FaultyMusic) reported

    @party__like @NBN_Australia and before yall say "its probably your hardware/wifi my pc is hardwired with cat6 to an actually usable 3rd party router because believe it or not, the service provider supplied routers are even ******* worse lmao

  • theltrain9000
    L-TRAIN (@theltrain9000) reported

    the NBN's issue is they started rolling out FTTP, then decided it was too expensive and rolled out cheaper shittier fibre-to-the-node in most places ... and they never had a good plan for rural areas

  • Andrew_G_Wright
    My 'WHY' is building a kinder world. (@Andrew_G_Wright) reported

    @Internode 4 hours offline before I had a message saying my NBN was down. Seriously? Why couldn't you see the issue that I was plainly having with my connection? #Frustrating

  • FranceyME
    Illustrator Interrupted (@FranceyME) reported

    @jeshyr And with the half arse job this gov did on the NBN, many of us have slow & glitchy internet. My doctor & I have given up on zoom or FaceTime ‘cause it keeps cutting out. Phone call is far more reliable & doesn’t impact my health nearly as much as leaving the house.... #auspol

  • darren_handreck
    Daz (@darren_handreck) reported

    @Optus Thanks for the reply but doesnt help my situation, given there’s no ETA looks like once again I cant work from home , costing me a fortune in down time. This isnt a once off, its now 5 times in the past fortnight . Sucks to be me on this 💩service. @NBN_Australia @optus

  • RongWAN88567089
    Rong **** (@RongWAN88567089) reported

    @BelongAU My Belong NBN is down, where should I get help? Your website doesn’t have a service support number!!!😡

  • muttsy99
    woody (@muttsy99) reported

    @davidbewart Obviously 🙄 over a very poor and intermittent NBN connection