NBN Outage in Iluka, Joondalup, State of Western Australia

@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

I’d like to thank the @NBN_Australia service personnel who decided to “test” my connection, breaking it in the process, and who didn’t think to inform me he was here until *after* he’d started work. Thanks to him, my previously functioning internet connection now isn’t working.

@shibz_1989 @DeadlineDavis @LachlanLachlang @McTez I’m on the NBN 100 and get 93 down and 35 up consistently.

@reece_wagner I’m getting 16 down with ADSL. @NBN_Australia was due here in Feb. It was changed to August 2020. Now back to May 2019.

@iiNet NBN is reporting outage in the area

@Kogan @ruslankogan Our #koganinternet nbn hasn’t worked properly since Saturday. Keeps dropping out and slowing. 1300 010 400 doesn’t connect! Please help!

The NBN has chosen the perfect moment to go down. Will hopefully be able to salvage a stream tonight if the internet comes back early enough.

@david89293299 @smh @zoesam93 yes it is & overpriced. You can subscribe to so many streaming services get all the same content as foxtel & is 1/3 the cost. Only ppl using foxtel are sports fans, maybe some with no or very shit nbn & possibly a couple of dumbos lol

@wheels002 @TimWilsonMP @GregHuntMP Shame you have a member who doesn’t know how to use a phone maybe his NBN is down

@maxblackhole I can’t imagine what’s happening in regional areas of NSW, the Minister for Education is a flake, Gladys only cares about construction, NBN is crap. daughter doing ATAR in a well off area & that’s hard - my heart breaks for most of the state. We need a plan - it’s all state based

We started with the premise that a teacher had to keep track themselves using the ways I mentioned. And complete in schoolbox, which is stored in synergetic. Teachers say that this is taking a lot of time in admin. Highlights kids with bad wifi around cities and rural. NBN huh.

@NBN_Australia Also @Optus hasn’t left any open way for a dangling customer to reach to send a ‘stop’. TPG already installed nbn so quick from the day of request in just 7 days. I am afraid of the bills @Optus might send.

@NBN_Australia No there’s no way to contact them apart from phone and neither I would choose to be their customer by going to their website and signing up as a customer just to get attention. They neither have a free chat support page as @TPG_Telecom has.

@leadegroot @NBN_Australia I didn’t think the “25 Mbps to every premises in Australia” service guarantee was limited to premises which weren’t on the wrong side of Mountains. They’d better hurry up and get digging.