NBN Outage Report in Plattsburg, Newcastle, State of New South Wales

@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

@NBN_Australia that’d be great if every day from 2pm-11pm the wifi wasn’t so unbearably slow that I can’t even load a webpage. I went to South Korea and it really gave a perspective as to how horrifyingly slow NBN is

@NBN_Australia how long does it take for an outage to be fixed it’s already been ages and It’s my day off aswell

@NBN_Australia @duolingo Keeps dropping out. I'm on my phone atm to reply to this. Been doing it the last couple of days. No good for browsing or doing Duolingo let alone streaming (either up or down)

@ScottRhodie @NBN_Australia I've been getting dropouts when it rains. Can you help?

@factanonverba69 but the second biggest failure was Malcolm’s fibre to the node NBN network

@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

My Telstra nbn broadband network has been down all day from an alleged cyber attack

I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

@hef_mark I’ve been running off my phone with no problems while kids doing online classes on NBN - no issues at all 👍

@LesStonehouse Nothing about the shit NBN that the LNP/IPA Government has foisted upon the public instead of the world leading broadband it was supposed to be we are left with the inadequate bastardized system that Malcolm Turnbull/Abbott gave us

@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

@adamajacoby NBN intentionality shit to benefit Murdoch

@exetel @chuggins9000 @NBN_Australia Thanks Rehan, but it is not an Exetel problem, all my neighbours have the same problem. NBN Co decided not to deluver high speed internet infrastucture to our Adamstown Heights area.

@NBN_Australia It is not a fault. It is a NBN design issue. If a house is 1.2km in cable length from a Node, can they expect 80mb or more in connection speed. Very simple yes/no answer is all that is required.

@Internode once again our @NBN_Australia connection is out because it has rained. Please fix the physical connection to our house. It is NOT a problem in our house. It is a problem with your ancient corroded copper network. Please repair immediately.

Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

Having a few problems with the NBN. Using the Internet from my mobile.

Having a few problems with the NBN using the Internet from my mobile.

@OMGTheMess Note they didn't even implement them in a left-wing manner. NDIS has a stupid market model based on our awful jobactive system. NBN had to produce a fat return (partly to repay private financing wtf) and Gonski ensured lots of taxpayer cash went to super-wealthy private schools

@Optus Kartik the #NBN support closes at 6pm, is that a joke??? #Optus #TechFail

My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo

@OMGTheMess NBN on both sides is a mess. Having it a public entity will suck as governments see horrible when it comes to technology. Now 5G is faster for most use cases then NBN and that has been rolled out much quicker then the NBN was

@hutcho66 Absolutely right, there were so many errors made with the nbn that rests on all sides. Question is now how can it be fixed and how do you convince the pollies that it should be fixed. I thought that when everyone was locked down they would see demand for better uploads, but alas.

@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

@TheFeaver 2/2 This outage sadly was an NBN side issue, so impacted all ISP. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg

@TheFeaver 1/2 Hi and sorry to hear! We normally should pass on any outage info via email and Myaussie from NBN so apologies if comms were delayed, I'd suggest calling in case we have some old contact details too