NBN Outage Report in Aberdeen, Upper Hunter Shire, State of New South Wales
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Malone
(@adammalone) reported
@beourmate @khingy @NBN_Australia Totally not your fault. We’re both just stuck in the middle of the **** sandwich between two slices of NBN bread.
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John Ball
(@jbthinking) reported
A few hours later I was told the service had been cancelled and my installation date was now "impossible". On the process front, as the charge would never be payable, why would my order be cancelled? My work requires Internet, esp. w/lockdown. Is this right @NBN_Australia ?
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John Ball
(@jbthinking) reported
@NBN_Australia Thanks Alicia. To summarize, @NBN_Australia cannot help because we work with a retailer. @Telstra can't help, because they are constrained by the wholesaler/NBN leadtimes. But my order was cancelled unfairly without notice. If I reorder, delivery will be at the back of the queue.
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Adam Malone
(@adammalone) reported
@NBN_Australia Imagine taking support inquiries on Twitter to prevent venting from being publicly surfaced. Just imagine.
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sendai
(@sendai) reported
@decryption A replacement from NBN can take days to arrive. I've a spare I managed to finangle that I lend to clients when theirs fail. The FW boxes are a lot more reliable, but not as reliable as the FttP boxes.
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Adam Malone
(@adammalone) reported
@khingy @NBN_Australia @beourmate I think the issue is with my NBN box tbh. But I can’t just call them, tell them that, and get a new one sent out. Must wait for a grand high NBN inquisitor to decide I am worthy of an email. Must then justify existence before being escalated to L2 support.
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Josh Withers
(@JoshuaWithers) reported
@decryption My last three moves have involved me getting ahead of the problem and communicating to real estate to communicate to tenant that the NBN-logo’d box has to stay. All three times there’s been friction.
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nbn™ Australia
(@NBN_Australia) reported
@Scott17492432 Hi Scott, it's a shame that it took those measures. nbn does not have a chat/bot system, as service issues are usually managed by the provider. If, however, a customer is medically vulnerable or experiences a health and safety issue, 1/2
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Scott
(@Scott17492432) reported
@jriewolod @Telstra The experience get Telstra to connect NBN to my elderly mothers premises was nothing short of appalling. It literally took months of broken promises and technician appointments that failed to turn up. Telstra is a disgrace that prioritises profits over people
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Adam Malone
(@adammalone) reported
@Lola_lmao7 @NBN_Australia Total disaster. No competition and pure cronyism where ultimately the customer suffers. Why do I even have to deal with two parties? Imagine if I had to deal with both Energy Australia and the gas providers…