NBN outages and service status in Broadford, Victoria

Problems in the last 24 hours in Broadford, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Broadford, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stew Harris (@sjharris) reported 6 minutes ago

  Hey @Aussie_BB, why have you charged me today for a cancelled NBN service????

• 
  /. Gwynne (@gwynne007) reported 6 minutes ago

  @analyticflying Meh, this time next year! I had a **** fight with them 6 months ago taking 2 months to upgrade the NBN from 50 to 500 (change of billing systems)

• 
  J Pipsam (@markdavaus) reported 6 minutes ago

  @MarkoMatvikov AussieBB are awesome! I got FTTP installed via NBN organised by them without any work on my part. When in the process of moving in I hadn't connected my router up after signing up, they rang me to check of everything was okay and if I was having tech issues. Great customer focus.

• 
  LC ✝️ (@leeves_chou) reported 6 minutes ago

  Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

• 
  🦺 Benedict Harris (@benedict303) reported 14 minutes ago

  @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

• 
  nbn® Australia (@NBN_Australia) reported 16 minutes ago

  @Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2

• 
  Darren (@DoodyDarren) reported 16 minutes ago

  @comical_engr @EnergyWrapAU And the NDIS was created only a couple of months before the Abbott government was elected. The NBN had actually reached target per premises cost just as Abbott/Turnbull “paused” it. Their MTM system was ******** up.

• 
  John Cas (@moresunshine_1) reported 19 minutes ago

  @eevblog I had a client - I/net not working. Discovered it was the whole building. 2 NBN tech, different calls: we can't fix it. I got the building mgt to show me the "gear" in the basement room. The power supply was cold. Checked power board. We flicked a breaker on that was off. Win!

• 
  IdnoSports.com (@IdnoSports) reported 22 minutes ago

  @Ryandally08 It’s not the only thing ONE NATION will shut down. The 1 billion dollar Great Barrier Reef scam will be on the agenda as well. And I would be taking action against the nbn roll out that has blown out to billions more than ever explained take them to court

• 
  Communal Noodle (@Communal_Noodle) reported 25 minutes ago

  @eevblog @Aussie_BB NBN = No Bloody Network.