NBN

NBN Outage Report in Brunswick Heads, Byron Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brunswick Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brunswick Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Brunswick Heads, Byron Shire, State of New South Wales 01/10/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brunswick Heads, State of New South Wales

Latest outage, problems and issue reports in Brunswick Heads and nearby locations:

  • teeser 💧Linda Teese (@teeser) reported from Byron Bay, State of New South Wales

    @platykitten We're already paying for a substandard service. Let NBN pay the fkn tax

  • teeser 💧Linda Teese (@teeser) reported from Byron Bay, State of New South Wales

    @StuartEdser A litany of poor decisions relating to the environment, treatment of asylum seekers, welfare recipients and the NBN

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • K_Blake9 Blake (@K_Blake9) reported

    Anyone ever had this issue with their NBN? - Power light was green (normal) - Optical light was flashing green (normal) - Uni-D was flashing amber (normal) - Router said connected to the internet - Yet you can’t connect to the internet at all on any device? @Optus

  • deemadigan Dee Madigan (@deemadigan) reported

    @NBN_Australia Nah, the quality of the nbn begins with how it is delivered to the street and house. Using copper wire (in some case very old copper wire) instead of fibre optic cable to the premises is a really stupid idea

  • Benjamin_Lewis Ben Lewis (@Benjamin_Lewis) reported

    Dumbfounded that I placed order for new NBN service on Saturday night and it was fully connected, working, and done by Tuesday. Gobsmacked. Well done Aussie Broadband.

  • andyjeier Andy (@andyjeier) reported

    @NBN_Australia any updates on the outage in Ferntree Gully? Would be great to know the cause and expected ETA when services will be restored. FYI, I’ve already checked your outages website so no need to copy the link back to me.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Grant17008651 Sorry to hear your service is affected by the unplanned outage, Grant. Have you raised this with your provider? For more detailed information, including a timeframe, your provider would need to log your service loss to their nbn support teams. 1/2

  • K_Blake9 Blake (@K_Blake9) reported

    Anyone ever had this issue with their NBN? - Power light was green (normal) - Optical light was flashing green (normal) - Uni-D was flashing amber (normal) - Router said connected to the internet - Yet you couldn’t connect to the internet at all on any device. #AskTwitter

  • Grant17008651 Grant (@Grant17008651) reported

    @NBN_Australia No internet in Ferntree Gully today. Any chance you can provide more details rather than the unplanned outage message on the website. Maybe something like a time frame would be great

  • CaponeField MrCapone (@CaponeField) reported

    @NBN_Australia How do I find out if the “co-existence” settings are being applied to one of you substandard NBN network connections?

  • Frankie2193 Frank (@Frankie2193) reported

    @K_Blake9 @Optus Last 2 days I’ve had issue with my Optus nbn.. as you said all connected but no internet on phones /laptops ..

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Sascha_Hutcho Hi Sascha, we completely understand getting connected as soon as possible. We recommend your provider follow up with the support team regarding a rescheduled appt. They're welcome to contact nbn directly on your behalf using their internal channels. Regards, Maya