NBN

NBN Outage Report in Cardwell, Cassowary Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cardwell, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cardwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cardwell, Cassowary Coast, State of Queensland 12/11/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • warabim31473825 warabimochi (@warabim31473825) reported

    @Telstra My NBN was disconnected without my request/confirmation last Saturday. Talking more than a few operators, I was told to wait until 29th Dec. Seriously this is your best customer service? #Telstra #customerservice

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • Virenpabari Viren (Pubz) (@Virenpabari) reported

    @DodoAustralia what’s wrong with your NBN service in the Tapping-WA area? Getting less than half the speed of my plan that I’m paying for! Always seems issues with dodo by the looks of this. Can this be fixed or looked into ASAP!

  • DrSallyCockburn Dr Sally Cockburn 👋🏻📞🏠😷 (@DrSallyCockburn) reported

    Dear @Optus what’s going on? @NBN_Australia modems at least 4 homes my street fried in Thurs arvo storm. Yr outage page still says “reduced service” but call centre says “resolved”. We’re all awaiting new modems via @auspost but will modem fry just happen again? Anyone else?

  • Scottludlam Scott Ludlam (@Scottludlam) reported

    18 hour nbn outage seriously disrupted my plans for fretful doomscrolling did i miss anything

  • filmstvandlife filmstvandlife (@filmstvandlife) reported

    @LeoPatRoss yeah see if you can make an arrangement it might take some perseverance but maybe you can wrangle them to buy two plans worth a month? instead of add on data.make sure to mention your nbn problems, it may even be a good idea to call the communications ombudsman

  • julsug2 Jules Sugden (@julsug2) reported

    @NBN and @Foxtel planned outage on a Sunday 8am-3pm, now unplanned outage 14 hours and counting since loss of service

  • NewFuturesAust New Futures Australia (@NewFuturesAust) reported

    @TaodeHaas @JmarrMarr @3poodlesWoof The NBN needs to be fixed up, kept in govt hands & made free (for a minimum service level) to households. An informed citizenry is vital. Internet access is required for functioning in this society & govt infrastructure doesn't need to make a financial return - just a social one

  • krugnik18 krugnik (@krugnik18) reported

    @Telstra how hard is it to talk to someone about my NBN migration order? Had my order cancelled 4 times now within 2 months, always with excuses why and promised now it will go through. Talked to someone via messaging on the 18th, got order number, today cancelled. Top service

  • Shamira_1925 Shamira (@Shamira_1925) reported

    @Telstra Hey Renee all good after a few passing the many loops from your overseas customer service they finally admitted they can’t serve NBN in our area. We changed provider.